Premiere Pro CS6 on PC freezes during export.

I have a PC and do video editing for my job. I found that premiere has begun freezing at random and inconsistent intervals whenever I want to export a file. Is this normal? Is there a solution?

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Similar Messages

  • Premiere Pro CS6 - video noise in the exported file

    Hi everyone,
    Im trying to make the transition from FCP7 to Premiere Pro CS6. I edited my first project with Premiere Pro and exported the sequence. However I noticed that the exported file had more video noise than the original clips.
    The material is shot by Canon 5D Mark III and edited natively in the Premiere's timeline. Then they are exported to ProRes 422. After noticing the noise I exported the sequence as "match the sequence settings" and it created the .mpeg file. Same thing, there was noise. I then tried another other formats of that same clip and transcoded the Mark III footage to Xdcam EX 1080p before sending to premiere. Same thing, no matter what I did.
    The only way i got the exported file to look the same as original file, was to convert the files before sending to ProRes 422, then edit those files in Premiere in the sequence thats settings are XDCAM EX 1080p and then to export it to ProRes422.
    Do you have any thoughts for this. The noise I'm talking about is not a huge amount of noise but definitely noticeable if you look the FULL-HD material.
    I really hope there is some setting I missed. Im using Mac pro 2009 and Macbook pro 2011.
    Thanks
    Thomas
    mac

    Hi Thomas
    Try exporting by enabling "Render at maximum depth" and " Use maximum render quality" in the export dialogue window.

  • Premiere Pro CS6 crashing when trying to export

    Trying to export a video in PP CS6 and keep getting this error:
    "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
    This happens no matter if I try to export AppleProRes or H264 or whatever)
    I'm working  on a new MacBook Pro   running OS X  10.9.5
    Processor- 2.5 GHz Intel Core i7
    Memory- 16GB 1600 MHz DDR3
    I've tried everything you normally do like:    restart - reinstall software - creating new project - trying different material - ....
    AND: I also checked Video Rendering and Playback (Mercury Playback Engine) : It's set to "Software Only" and greyed out.
    Any help is greatly appreciated! I have to finish that #### movie until tomorrow :-(
    THANK YOU!

    Sorry - forgot some details:
    Premiere Pro Version: 6.0.5
    Software is installed on a brand new computer. On the old one it ran without problems, on the new one I can work with Premiere without problems but I cannot export anything.

  • Premiere Pro CS6 Playback Keeps Freezing Then Programme Crashes

    When I'm editing my playback freezes then Premiere stops responding and crashes, this is very annoying.
    It normally happens when I m colour grading, but it can happen anywhen when I am editing.
    I have an iMac with these stats:
    Processor  2.7 GHz Intel Core i5
    Memory  4 GB 1333 MHz DDR3
    Graphics  AMD Radeon HD 6770M 512 MB
    Please can someone help, I have a few big projects coming up and NEED to edit.
    Cheers

    Oh really!? I thought they were alright, my computer handeled CS5 well. I have the creative suite installed but only use premiere, photoshop and after effects. Would only reinstalling the programes I use help?
    My internal Macintosh HD is 999.35 GB with 958.89 GB of free space.
    And an external HD which is used for time machine is 2TB with 1.06 GB free.
    What you reckon I should do?
    Cheers for the reply by the way

  • XML PROBLEM EXPORT PREMIERE PRO CS6

    hello to all, the program is not running Premiere Pro CS6 upgrades and does not export more in XML format, there is the option in the dropdown menu of exporting premiere.
    com and I need to know I can do to reappear the option to export XML in premiere pro CS6
    thanks to those who will help me

    I have a similar issue. This is the article you should probably read: http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html

  • Premiere Pro CS6 Render and Export Screen Glitch and Freeze

    I use Premiere Pro CS6 on a 2012 Macbook Retina display - 16GB RAM, 751GB Flash Storage, NVIDIA GeForce 650m Graphics Card, 2 External 4TB hardrives for scratch disks, Thunderbolt connection. When I try to render and export videos I often get a graphical glitch like in the pic shown below and my computer freezes. It happens very often, especially when there are a lot of effects in the videos - I use the GenArts Sapphire plugin often.
    This has been going on basically since I bought my Macbook 2 years ago, but it is starting to become more and more common -  considering this was the most expensive Macbook Pro you could buy I am very annoyed with this - even on some videos where I have applied no plugin effects or any color correction it happens, especially when trying to export videos.
    Any help on this issue would be appreciated.

    I am having precisely the same problem as bricklaneeditor, and have exactly the same setup: MBP early 2011, 16GB RAM, 512 GB SSD,
    30" ACD, Mac OS 10.7.4 , PPro 6.0.1
    Indeed, a restart of Premiere Pro always fixes the problem -- for a while.  I've also seen similar behavior in Media Composer 6.0.1 once or twice so am wondering whether it's an issue with this machine/OS, as the playback software architectures are so different on those two NLE's. 
    I should also mention that the problem is not isolated to any particular file format -- have seen it with timelines containing 7D footage, HDV and ProRes files.  
    I strongly suspect some sort of problem on either Apple's or Adobe's end with the GPU in this machine, as it is ATI and not Nvidia -- and is, as far as I know, the only non-CUDA GPU, at least on the Mac side, certified to work with the CS6 Mercury Playback Engine.   
    Also wondering whether an over-the-top or a clean install of Mountain Lion might shake things up enough to make a difference.  (Otherwise I'm in no big hurry to upgrade my OS.)  Is anyone seeing this problem with PPro under 10.8?  Might be worth installing 10.8 over an external HDD clone of the System drive and booting temporarily from the clone just to see if the problem persists in Premiere.  
    Anyone have any thoughts on these possibilities? 

  • Premiere Pro CS6 freezes during loading

    Having used thsi programm several times successfully all of the sudden since today, after a few seconds of loading process of Premiere Pro CS6, loading process always starts freezzing at loading stage : "loading ExporterQuickTimeHost.bundle" (Mac OS). Deinstallation and reinstallation didn't help.
    Can someone help me?

    The following is the crash report (extract) of Adobe Premiere Pro CS6. Maybe some of new has some system knowledge.
    Process:         Adobe Premiere Pro CS6
    Path:            /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
    Identifier:      com.adobe.AdobePremierePro
    Version:         6.0.0 (6.0.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd
    Date/Time:       2012-10-03 22:54:32.002 +0200
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          -6877 sec
    Per-App Interval Since Last Report:  457 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      C1440D44-6720-4316-9D5B-DA9C509698E4
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.adobe.premiere.frontend       0x000000010c6c8e38 FE::Application::AttemptPanicProjectSave() + 18
    1   com.adobe.premiere.frontend       0x000000010c7207cc UnixInterruptSignal(int) + 44
    2   libSystem.B.dylib                 0x00007fff83bf01ba _sigtramp + 26
    3   libSystem.B.dylib                 0x00007fff83b8fdc2 semaphore_wait_signal_trap + 10
    4   libSystem.B.dylib                 0x00007fff83b9540d pthread_mutex_lock + 469
    5   com.adobe.QT32Client.framework    0x000000010d0895d6 ASL::SingletonSupport<ASL::InterfaceRef<QT32Client::QT32Client, QT32Client::IQT32Client> >::CreateClassRef() + 54
    6   com.adobe.QT32Client.framework    0x000000010d05f747 QT32Client::Create() + 23
    7   ...rterQuickTimeHost.framework    0x0000000133e1b01e ExporterQuickTimeHost::OnStartup(exportStdParms, exExporterInfoRec) + 28
    8   ...rterQuickTimeHost.framework    0x0000000133e1e6fe PrExporterModule::ExportEntry(int, exportStdParms, void, void*) + 68
    9   ...rterQuickTimeHost.framework    0x0000000133e1e4e1 xSDKExport + 81
    10  ...dobe.ExporterHost.framework    0x00000001047f71b3 ML::CallExporterModuleGuarded(int ()(int, exportStdParms, void, void), int, exportStdParms, void, void*, std::basic_string const&) + 131
    11  ...dobe.ExporterHost.framework    0x00000001047f7483 ML::ExporterPluginModule::CallExportModule(int, void, void) + 405
    12  ...dobe.ExporterHost.framework    0x00000001047f6fe3 ML::ExporterPluginModule::StartupFromDisk(unsigned int, bool) + 353
    13  ...dobe.ExporterHost.framework    0x00000001047c162c ML::ExporterModuleFactory::CreateUnknown(ASL::InterfaceRef&) + 308

  • Media wont load or freezes when viewing in Premiere Pro CS6 Media Browser

    Adobe support contacted me on the phone and said that its a known issue if you have multiple formats or codecs when you try to view media in browser in Premiere Pro CS6 & Prelude it wont load or it will freeze. The Adobe support Tech said he would call back, but had  to further research the issue. Its been over 3 weeks and I  never heard back?
    Premiere Pro CS6 & Prelude when trying to view media in browser wont load or it freezes during viewing in media browser. I downloaded CC version and it works fine in both app. I reinstalled both Premiere Pro CS6 & Prelude app to rule that out, deleted pref as well.
    27-inch iMac, 3.5 GHz Intel Core i7, 32 GB 1600 MHz DDR3, OS X 10.9.5 running Premiere Pro CS6 & Prelude
    I have been a long time customer of Adobe products and I hope this issue gets resolved asp!!!
    Message was edited by: Kevin Monahan
    Reason: shortened the title

    Hi Zencuts,
    When you try to view media in browser in Premiere Pro CS6 & Prelude it wont load or it will freeze.
    I'm not seeing that behavior with various kinds of media. If it's a known issue, it's the first I've heard of that.
    Do you have the latest update of Premiere Pro CS6 and Prelude CS6? You can try Help > Updates to make sure. I see you have an iMac on OS X 10.9. What kind of media are you using? Which GPU is in the iMac? Have you updated the drivers recently?
    Your issues may well have to do with your installation of OS X, as well. Certain ways of updating to OS X 10.9 can reset permissions in your Adobe folders so that can cause problems. See this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
    The Adobe support Tech said he would call back, but had  to further research the issue. Its been over 3 weeks and I  never heard back?
    I'm not sure how you got through to support with a CS6 issue, as phone and chat support is no longer available for CS6 users (except installation issues in the first 90 days and activation issues thereafter). Forums are the only option for support for CS6 users, sorry. That said, the agent should not have promised you a call back and not followed up in some form or fashion. I will see if I can look up the case and let the agent know their error.
    Thanks,
    Kevin

  • Premiere pro CS6 export to DVD

    Hi,
    I have recently edited a film on premiere pro CS6 and it's all set to be exported. The film was shot with a 5D mark 3 @ 1920 x 1080, 24 fps. The timeline is about 160 minutes long. I have to export this to a DVD (like a classic DVD feature film with menus, subtitles etc). What export settings on premiere should I choose? I tried exporting in the .avi format but I'm getting horizontal lines (interlaced scanning) which is strange because I remember selecting the 'progressive scan' option.
    I saw a video where this guy says adobe encoder is unable to resize HD videos into DVD (720x480) format succsessfully so he uses TMPGEnc video mastering to resize it before sending it to Encore.
    Is TMPGEnc the only way around to this solution? Or is there something about premiere pro export settings that guy didn't know about, which probably the wise ones here can tell me?
    Thanks in advance,
    Kola

    Thanks a lot Ann and Jim. You both being veterans on this forum I think I'm going to try both the methods starting with Ann's workflow. I've already started the export process and it says it's encoding it. This is what I've been seeing for the last 10 minutes:
    I know you said the render bar won't show, but, here there is a bar only with no progress at all. Is this what you meant? Also, why is the CPU usage at 2% and RAM Usage at 19% when during encoding both figures hit the 50% - 60% mark?
    So anyway, I closed the window and try again and this time it returned me an error, which basically crashes premiere:
    Once again, I'm using premiere pro CC. Has this workflow been tried with CC?
    Jim, I tried your method too. I referred to this page: http://neuron2.net/www.math.berkeley.edu/benrg/avisynth-premiere.html
    I did exactly what it suggested, dropped the suggested .prm into the plugins folder. The first time I went to program > adobe > premiere cc > plug ins > common and then dropped the file there and opened premiere cc and went to export but under no option I get a 'link to avisynth' as filetype option. So then I go to program > adobe > common > plug ins > 7.0 > media core and I dump the .prm file there. I restart premiere and then go to export, same thing.
    why are things so unnecessarily complicated and the ones which are not return error? This is so frustrating, I'm going crazy here. Please help, you guys.

  • Problems exporting mpeg 2 videos using Premiere Pro CS6 and Media Encoder

    Using a Mac, I'm trying to exporting an mpeg 2 video from Premiere Pro CS6 using the queue process that opens the Media Encoder but when the process begins, it freezes and doesn't end.

    Using a Mac, I'm trying to exporting an mpeg 2 video from Premiere Pro CS6 using the queue process that opens the Media Encoder but when the process begins, it freezes and doesn't end.

  • Why is Premiere Pro CS6 crashing during render at 50% completion?

    I am running Premiere Pro CS6 on MacBook Pro, flash drives. The Mac is brand new. Nothing else is running. No other non-factory programs are installed.
    Regardless of what I do, during export to any output type, Premiere crashes when it's rendered to 50%.  I take the same project and only render part; crash at 50%. I try another new project, with nothing but a single video file, crash at 50%.
    <frustration>I am about to run to Final Cut, and I really don't want to. I am losing money and time that I don't have.</frustration>
    Any feedback would be majorly appreciated.
    Thanks,
    Aaron

    ...MacBook Pro, flash drives....I take the same project and only render part; crash at 50%. I try another new project, with nothing but a single video file, crash at 50%.
    Make sure you are not running out of available space
    on your target drive for the export.

  • Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder

    First, all the system info:
    Windows 7 Home Premium Service Pack 1
    Intel HD Graphics 3000 Display Adapter
    I’m using Premiere Pro CS6 Version 6.0.5 (001  (MC: 264587)) “Mighty Kilt”
    Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
    Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
    I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date
    I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.
    I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.
    I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.
    Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.
    The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.
    I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.
    But now, two things happen:
    1) AME automatically designates the "Output File" with an .aac extension (see attached)
    2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)
    Huh?
    Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:
    Format: MPEG2-DVD
    Preset: NTSC Widescreen High Quality
    Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)
    BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)
    Filters Tab: left as is, don't do anything here
    Multiplexer Tab:
    choose the "DVD" button (vs the "None" button)
    Bitrate Type: left as Variable which is what is selected as a default
    Video Tab:
    Codec: Reads MainConcept MPEG Video
    Quality: increase it to the max of 5
    TV Standard: NTSC
    Frame Rate: 29.97
    Field Order: None (Progressive)
    Pixel Aspect Ration: Widescreen 16:9
    Render at Maximum Depth box checked
    Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
    Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments
    Audio Tab:
    Audio Format: Dolby Digital
    Codec: Dolby Digital
    Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality
    I check the "Use Maximum Render Quality" box
    I chose "Queue" for everything and then let it run overnight
    And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)
    So... what am I doing wrong, helpful experts????

    Larry, Mark, Jim & Bill -
    It is 1 am Tuesday morning and I'd do a primal scream if my family weren't all sleeping upstairs.
    Somewhere along the way, I either read or was given the advice to just skip AME, load my videos as timelines in Encore, and just do the transcoding there.
    I spent almost a day trying to figure out how to get "buttons" for my menus I was building (they weren't appearing in Encore's library like they should) and eventually found a simply workaround.
    So I then spent the last 24 hours or so building all my menus, creating small clips for my "motion menu" buttons, getting all that straightened away.
    Got really excited earlier tonight since it seemed like I was nearly finished and coming down the home stretch.
    I hit "build" in Encore, went away for a couple hours, and came back to find a big error message awaiting me telling me that "Encoding Failed."
    I have read a lot of posts, and the outlook is not good, or at least the possible solution not simple or short from a time perspective.
    I have a 100 families awaiting their DVD they've paid for that they initially were told they'd have by mid-February. I've been telling everybody that they would have it - guaranteed - by this weekend when there's a band festival that would be ideal for distribution. The DVD duplication company says they have to have it by Wed morning at the absolute latest. Meaning I've got about 24 hours to figure this out and burn my dual-layer masters of the two DVDs or once again tell people "I know I guaranteed you'd have it by this weekend, but I don't have it ready yet."
    Almost as importantly, I can't afford to keep spending the hours and hours and hours on this that I have. It's impacting my personal and professional life.
    Thus the primal scream.
    The posts I read about the encoding failure all pretty much advise that I use AME to do all the transcoding work. Which of course brings me squarely back to my original problem: I cannot get a video file out of AME.
    I'm embedding a screenshot of what I see when I click on the pull-down menu in the AME dialogue window. The problem: there is no MPEG2-DVD option listed to be chosen.
    Although I'm relatively new to forums, I've read enough posts by now that it seems like most people are in crisis mode when they post. So I realize my situation is not all that unique. But from a newbie rookie in the field to you experts, I REALLY could use some assistance right now, because between this and the long, cold winter we've had, I'm about to lose it.  :-)
    P.S. Mark, in answer to your question about frame rates, I have 18 different videos/films/projects that I'm including in my two DVD-set. There have probably been nearly 6-7 different cameras that have contributed footage to one or more of those films by borrowing camcorders of different brands and types and quality levels from people. Nearly every one of those 18 films have multi-camera sequences in them. And many films are collections of sequences which themselves are "nested sequences" sometimes three deep.  In otherwords, there is no way I can tell you all the various frame rates that may be represented among these 18 separate projects and I certainly can't go back and hope to change them all to the same one.
    Help. Please.  :-)

  • Premiere Pro CS6 and Media Encoder CS6 Color shift on export

    Hello,
    I am working on an early 2008 Mac Pro with 2 X 3.2 GHz Quad Core Intel Xeon Processors 32 GB of RAM a NVIDIA GeForce 8800 GT 512 MB Graphics Card and I am running OS X 10.8.2.
    I have the updated Version of Adobe Premiere Pro CS6 and Media Encoder CS6 through the awesome Subscription program that Adobe has started.
    My footage is shot with the Canon 1D Mark IV shot 1920X1080 at 24 FPS
    I am importing the camera files and then exporting them after I cut them up in to Quicktime Pro Res 422 HQ files
    With the technical explination out of the way here is my problem. I have color right from the camera files that I like. and with out doing any thing to change the color I export the footage and get a dramatic color shift. The exported file looks desaturated and slightly green.
    I have tried using Media Encoder CS6 to export my footage and that has the same result.
    I started my career as a photographic retoucher and use photoshop and light room constantly so I am pretty confident that i know color. I also calibrate my Lacie 526 and Lacie 324i montiors monthly as well as have a sensor that will slightly shift the profile depending on the time of day.
    I have attached three screen shots that show the color shift exactly. Now what I need is a solution. What I am not seeing is color settings for Premiere. I am totally open to any suggestions on what I might be doing incorrectly.
    Ben

    Benjamin Peterson wrote:
    I started my career as a photographic retoucher and use photoshop and light room constantly so I am pretty confident that i know color. I also calibrate my Lacie 526 and Lacie 324i montiors monthly as well as have a sensor that will slightly shift the profile depending on the time of day.
    I've been doing this for a few years now, and have come to some conclusions. Basically, the difference between still photography and video is like the difference between playing the trumpet and the sax. What you bring to the sax from playing trumpet is your ability to read music, what you know about composition, blending while playint with others, ect. But playing trumpet tells you nothing about how to physically play a sax. So it is with still photography and video.
    For starters, your carefully calibrated computer monitor is just that, a computer monitor. It doesn't display the correct working space for video. What you need for WYSIWYG in video is a monitor that can show you the Rec.709 working space. Rec.709 has a different gamut, a different gamma, probably a different white point (D65), different phosphor colors, etc., etc., etc. Enought differences that it's difficult to make a computer monitor that can successfully display Rec.709. Yet there are a couple of computer monitors that can do this (a few Eizos, one HP). The vast majority of people doing serious color correction work in video use a production monitor for just this reason.
    But a production monitor isn't enough. You also have to make sure that the signals you're sending the production monitor are correct. There's a sub-industry making signal converters for signals from NLE video cards (usually RGB based) -> signals for production monitors (usually YUV based).
    That said, it is certainly possible to get a very good match between your NLE suite and a DVD / BD as displayed on an HDTV. But it's not as simple or easy as a calibrtated computer monitor for still photography use.
    This is probably part of your problem. But Quicktime is probably the root of it. Quicktime is, well, I guess the polite way of saying it is that Quicktime is problematic. It gives all kinds of problems. Most people have abandoned it. You should too.

  • Exports From Audition CC Give "Header Error" in Premiere Pro CS6

    Hello,
    I have finished the audio mixing on a 15 track project in Audition CC. It is very heavy so I had to export all the tracks separately to import them back into the Premiere Pro CS6 movie project. That way I could also do further adjustments in individual tracks later on directly on Premiere, if needed (since mixing isn´t something we´re ever done with).
    I´ve exported them all in wav 9600 Hz 32 bit (Audition doesn´t say whether it´s floating point or not) and also wav 9600 Hz 24 bit. The originals on all the tracks were eitther wav 9600 Hz 24 bit, or wav 9600 Hz 32 bit (converted from 24 bit to aplly declipping and normalization), except 2 tracks with music that had mp3, wav and m4a.
    When importing the exported Audition files back into Premiere all of the 15 tracks, including the ones that didn´t have mp3 and m4a in it, give me the message "The file cannot be opened because of a header error".
    Questions:
    1. What could be wrong?
    2. In case there isn´t a solution, what would be the best lossless formats to try and do the exports for importing into Premiere?
    Thanks a lot.

    I see...
    Trouble is I´ve never had an answer for my posts in the Audition forum (I did originally post this here because I thought it´s more of a Premiere issue, though). I guess Audition just isn´t nearly as widely used as Premiere.
    Also, I have done the same kind of exports for smaller tracks from Audition before and didn´t have an issue importing them into Premiere.
    I find it really troubling that Adobe intends to make Audition a reliable pro audio suite integrated with Premiere and, on top of some weird issues like this one (and such as the 16 bit limit for sending a project from Premiere to Audition, making that integration probably useless for most pro uses), there´s so little support.
    But thanks a lot, anyways!

  • Audio and video not synchronized when exporting from Premiere Pro CS6

    Hi
    We have made a project in Adobe Premiere Pro CS6 that´s intended to be exported to DVD (it´s a weeding). We are working with NTSC DV Widescreen. The exporting is 720x480
    We have 2 audio lines activated and sounding on this project.
    The question is:
    When exporting the entire video (the entire timeline sequece) using Adobe Media Encoder to formats like H.264 (NTSC DV Widescreen)... Quick Tile Movie or AVI without compression (we tested these formats) the 2 audio channels get unsynchronized from the video. The same problem occurs if we get a direct link of the timeline from Premiere to Encore.
    And Inside Premiere Preview audio is preety correct.
    Does anyone here are getting such problem?
    Also..can I ask another question (as I´m not expert on video production)?. What´s the best format for our purpose? Export a video to be played to DVD (we record weedings, birthdays..social events). No problem the time to export. We´d like the best quality for output.
    Thank you for the help
    Gustavo.

    Hi John and techkid123
    We have 4 cameras here. 1 is Sony model HD1000 (since it works with Mini-DV cassete we need to capture the image via Firewire). 2 cameras are Sony HD2000 (it generates *.MPEG files if I remember well). And 1 camera is a Panasonic AG-DVC7 (it generates *.MTS files)
    We start a new project using the Standard NTSC Widescreen 48Khz format.  When we drag to the timeline for example the MTS file...Premiere ask us if we want to Keep and Change timeline to suit the file specification. Anyway we always have 1 or 2 camera files that has a yellow line over timeline.
    But I renders correct...no problem to edit...and we had no problem with Premiere CS5.5 :/
    We are downloading the latest update of Premiere. I´ll make some test and publish here if the problem persist.
    Thank you a lot for the help
    Gustavo.

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