Premiere Pro CS6 Playback Keeps Freezing Then Programme Crashes

When I'm editing my playback freezes then Premiere stops responding and crashes, this is very annoying.
It normally happens when I m colour grading, but it can happen anywhen when I am editing.
I have an iMac with these stats:
Processor  2.7 GHz Intel Core i5
Memory  4 GB 1333 MHz DDR3
Graphics  AMD Radeon HD 6770M 512 MB
Please can someone help, I have a few big projects coming up and NEED to edit.
Cheers

Oh really!? I thought they were alright, my computer handeled CS5 well. I have the creative suite installed but only use premiere, photoshop and after effects. Would only reinstalling the programes I use help?
My internal Macintosh HD is 999.35 GB with 958.89 GB of free space.
And an external HD which is used for time machine is 2TB with 1.06 GB free.
What you reckon I should do?
Cheers for the reply by the way

Similar Messages

  • Premiere Pro CS6 playback freezes, regenerates .pek and .cfa files

    When I try to watch something in a sequence, the Program Monitor freezes. The playhead moves in the timeline as usual and the audio plays just fine, but the visual freezes. Sometimes it stops a few seconds after I start playing and sometimes the video never plays at all. When I stop playback, it remains frozen for a while, then resets to the frame the playhead is on.
    As I checked different options, I discovered Premiere is regenerating both the .pek and .cfa files every time I open it, even though all of my projects have already conformed. I have it set to store the media files with the project, so I know the preview files have not moved or been deleted. I work on this setup 8 hours a day, 5 days a week, and nothing changed since I was in yesterday. It was working fine when I shut it down last night, no one could have logged in while I was gone, and this morning it doesn't work. No updates were installed, no files were moved, no drives switched.
    I have searched the internet for help, but all of the forums I've found are at least two months old and recommend installing the 6.0.3 update. I did run updates for all my Adobe software, and it didn't help. I also deleted and re-rendered my peak and cfa files.
    One six-month-old forum said that Premiere CS6 cannot playback long AVCHD .m2ts files. Previously I had no problem working with .m2ts files 35 minutes and shorter, or with .mp4 files up to 75 minutes long. The video I'm currently working with is about 75 minutes long. And again, it was working fine yesterday.
    Further investigation revealed that playback does not freeze when I import a selection from the Source Monitor (vs. importing from the Bin and trimming in the Timeline) and do not layer clips or apply effects.
    Any thoughts?
    Thanks.
    Media Spec:
    File type: AVCHD Video
    Resolution: 1920x1080 (1080p), 29 fps
    Imported from camera hard drive using PlayMemories Home
    Computer Spec:
    Adobe Premiere Pro CS6
    Windows 7, 64-bit Service Pack 1
    Graphics card is Quadro 5000, driver 276.19
    OS/boot drive is a solid state 250gig, and files running off a 2TB local hard drive

    I've tried several more things.
    The playback does not freeze if I have only one clip in the timeline.
    If I have clips on two or more video tracks, it starts freezing.
    Once I clear it down to one video track, it takes a couple of seconds (up to 30) to start playing normally again.
    Sometimes I can play two tracks for several minutes before it freezes. Sometimes it freezes immediately.
    When I open Premiere, I get the "Media Pending" screen for way longer than usual.
    I have rebuilt the peak and cfa files, no difference. GPU accelerator is enabled. The latest Adobe updates are installed.
    I see a few other forums with similar problems but no solution.
    No settings, file formats, or file locations have changed since Monday (the last time CS6 was working properly). After a lot of digging around I found that a Windows Defender Definition update was installed the morning of the day PP started freaking out. I can't get rid of this update.
    I edit two or more hours of footage per day. They are lectures, so they are recorded in 1-3 hour chunks. I use two videos simultaneously--one with the professor's powerpoint presentation, and one of the professor. I keyframe the PPT video into the corner, overlaid over the lecturer. I did this for years without problem in CS5.5 and for two months without problem on my current setup.

  • Premiere Pro CS6 playback issues & graphics glitches

    Hi everyone.
    For a few days now (not sure whether it's been like this since the latest update) I have been experiencing serious playback issues and graphics glitches with Premiere Pro CS6. I'm on a Macbook Pro Retina.
    Please see attached screenshot for reference. What happens is, I start Premiere - it works fine for a few minutes, but at some point things start to go wrong. The program monitor doesn't show anything anymore, even though the playhead is moving and I get audio.
    Sometimes, either the program monitor or the source monitor displays some other part of the Premiere UI or even OSX Finder windows/ other applications like safari. What you are seing in the screenshot is a glitch showing a part of the source window within the program window.
    Once this happens, there's nothing I can do but to restart Premiere.
    Does anyone else have these kinds of issues?
    Premiere is becoming unusable for me at the moment, which is a serious issue since this is my primary NLE.
    What also happens from time to time is the following: i start up my project, and once i do anything like moving the playhead, i receive the following error message "a serious error has occurred that requires Adobe Premiere Pro to shut down" which then does exactly what it says. this will happen repeateadly until i restart my computer.
    Thanks for your help.

    Welcome to the forum. 
    Make sure you have the latest driver for your video card, and if you're using hardware mercury playback, then make sure you have the latest CUDA drivers from nvidia.  If that doesn't work, then please answer the questions here as completely as you can:
    Adobe Forums: FAQ: What information should I provide when asking a question on this forum?
    Jeff

  • Adobe Premiere Pro CS6 Playback Unusable-PLAYBACK ISSUES

    Hello,
    I've just downloaded the Adobe Premiere Pro CS6 Trial, but whenever I put a clip in the sequence timeline, the playback stops after a second or so. I filmed my screen to show the problem (computer specs at the end of the video).Is it because the sequence settings do not match the clip's properties? I'm also new to Adobe Premiere.
    Here's the video:
    http://www.youtube.com/watch?v=9R6S1TYjqOw
    Thanks in advance

    http://helpx.adobe.com/premiere-pro/kb/playback-stops-loops-soundbooth-premiere.html

  • Need help with Premiere Pro CS6 playback problem

    Can somebody help me please? My premiere pro cs6 does not play plenty video in the time line for editing irrespective of using fast 64 bit, intel core i7, 16gb ram pc. Please what could I use to make it more stronger?
    Edited by: Kevin Monahan
    Reason: Changed title for better search ability.

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
    Exactly what is INSIDE the video you are editing?
    Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

  • Premiere Pro CC 2014 keeps freezing when loading projects from Premiere Pro CC

    Hi everyone,
    I'm reporting this issue in case someone else would have the same problem.
    I just downloaded the 2014 version of Premiere Pro CC, and when I'm loading a project from Premiere Pro CC into CC2014 I have the software freezing and being unable to even play the loaded sequences. It seems that dynamic link is having trouble linking the CC and the CC2014 version of Premiere Pro.
    Until now the only solution I found was to kill the process of the software and start it again, after 8 times I got my sequence loaded alright, then sometimes it is freezing again, killing process, starting software again, and so on. Does anyone has the same problem ?
    I'm running a Windows 7 Ultimate PC with 12Go RAM dedicated only to Premiere Pro.
    Cheers,
    Vincent

    Hi Vincent,
    I feel your pain, you are not alone. Here are my machine specs and my very frustrating situation, if anyone has any idea as to how I should move forward, I would really appreciate the input/advice...
    iMac - 27" Late 2013
    Processor  3.4 GHz Intel Core i5
    Memory  12 GB 1067 MHz DDR3
    Graphics  NVIDIA GeForce GTX 780M 4096 MB
    Software  OS X 10.9.4 (13E28)
    I'm having similar issues that began when I installed Premiere Pro CC 2014, and actually got worse with the latest update/release. The majority of my projects worked fine at first, but the update last week ended that quickly. I did what I know I never should do and updated Adobe CC while completing a project on a deadline. I thought some of the fixes would help me complete the project sooner. Needless to say, the deadline has passed, my client is pissed enough to not pay me or hire me again and I'm stuck with an almost-there version that I can't export correctly because of this software. This is my problem, not Adobe's, but I didn't expect such a detrimental update to halt my operation.
    After doing some research, I found that some plugins could be the cause of some specific editing issues, mainly due to incorrect or inaccessible folders - who knows if its Dynamic Link, CC apps or 2014 apps. I concluded that my issue at the time was a plugin permissions issue on the Adobe "Preference" Folder, so I reset the permissions on the folder so that CC and 2014 apps would be able to access its contents without any problems. This was the wrong decision. For some reason, resetting this folders permissions also effected the main HDD, it's Kernel Text files and their respective permission. I could not boot my machine, just got the Apple and spinning wheel until I had to power down. I ended up on the phone with 3 different AppleCare reps who helped me at least be able to turn the machine back on and access my desktop/files, apps, etc. Outside of this, no one could offer anything other than "Uninstall the problematic application, reboot, reinstall, etc..." or "Backup your files and reimage the HDD." When I mentioned the recent CUDA driver update for my graphics card (NVIDIA GeForce GTX 780M 4096 MB now running CUDA Driver Version: 6.0.51), it was like they had never heard of graphics cards being used in their machines.
    Resetting permissions on Adobe Preference Folder...
    This is what I read would get the CC and 2014 apps communicating correctly so that they could utilize my plugins. There is a problem, I believe, in that their are TOO MANY locations where Adobe folders/components live. There are 3 "Preferences" folders that I found, and I don't know which effects what process, but the folder I changed permissions on clearly effects the operation of all of the CC & 2014 apps I had installed, as well as my HDD. Kernel Extensions and the entire system.
    Based on my perceived effects of the Preference folder, I needed to uninstall everything, run the Adobe CC Cleaner Tool, download/install just the 2014 releases and see if that resolved the issue. I'm not downloading CC apps, the 2014 releases should run fine on their own. I've yet to confirm this with Adobe, as what I've read has simply said to install the new release next to the CC apps, rather than on top of, as traditional update releases work. Anyway, one by one, I reinstalled the 14 apps that I use on a regular basis on a "clean" machine with no trace of previous Adobe apps.
    After reinstalling (without any plugins), I was at least able to open Premiere Pro from the Application folder and work for a few minutes before both Program and Source monitors froze and had to force quit the app. If I try to open the Project File by double clicking it in the Finder, SpeedGrade opens up instead of Premiere Pro - never seen that before. I also had to force quit to end that process and reopen in Premiere instead of SpeedGrade.
    So back to Premiere, if I do have success in opening a project in the right application, Premiere freezes - if not immediately, eventually it will just stop responding. The video clips, sequence segments and UI freeze, but the audio will keep playing until I force quit. When I force quit, Premiere Pro doesn't close entirely. The UI closes, but the process still runs. I've even force quit from Finder, force quit again from the Dock, Shut Down the machine, restarted and Premiere Pro will still be open, but "Not Responding", so I force quit again and open the project. Just now, I opened PP, made minor edits to a sequence, sent it to Media Encoder, exported, but the video I tested exported without audio. I force quite PP twice just before that and it is still running now, but again, it is "not responding".
    Ultimately, none of this works, nor have my attempts at resolving these many issues. One thing I know is that there is something VERY WRONG with either the latest release/update to 2014 apps, the Preference folder or the permissions that were changed.
    As I mentioned previously, and what I think is a major oversight by someone at Adobe, is that for some reason the permission changes to ONE Adobe folder also effected my entire system and Macintosh HD. Some Kernel Extension files went missing, which is never good and should not happen when resetting folder permissions, so I believe my issues are far greater than the faulty Adobe CC 2014 applications, and is the cause of many of my problems right now. If I can't get things sorted soon, I'm going to reimage my HDD and start from scratch. As much as I would like to avoid this, I really have no choice if I want to get back to work and not lose clients over inexplicable technology issues.
    If I find a solution, I will repost, but I think Adobe has to make some serious fixes on this release before anything is resolved entirely. I pay them monthly and rely on their software and platform to work without issue, which is foolish - I know, but I've used CC since it was introduced and it has work well enough until now.
    Is there anyone at Adobe that can offer some advice??

  • Premiere Pro CS6 - playback and C300 issues

    Hi,
    I seem to be having an issue with Premiere Pro playback.
    At the moment, I'm looking through a rough assemble I've done on a PPro sequence and then the playback will start getting choppy. The only solution seems to be rebooting PPro, which is obviously very frustrating. The footage is C300 files, stored on my RAID. Why is this happening?
    My system details are as follows:
    MBP early 2011, 16GB RAM, 512 GB SSD
    6TB Pegasus R6 RAID connected via Thunderbolt
    30" ACD
    Mac OS 10.7.4 , PPro 6.0.1
    I use a 2-screen setup, so the 30" monitor will have the PPro tools and seq etc, whilst I use the 17" MBP screen as a viewing monitor.
    Another issue I had which is more annoying that anything is that when I imported the rushes from my C300, PPro decided to import a fairly long (80") interview as loads of separate .MXF files RATHER than joining them together, which FCP seemed to have no problem in doing...How do I sort that out?
    Thanks

    I am having precisely the same problem as bricklaneeditor, and have exactly the same setup: MBP early 2011, 16GB RAM, 512 GB SSD,
    30" ACD, Mac OS 10.7.4 , PPro 6.0.1
    Indeed, a restart of Premiere Pro always fixes the problem -- for a while.  I've also seen similar behavior in Media Composer 6.0.1 once or twice so am wondering whether it's an issue with this machine/OS, as the playback software architectures are so different on those two NLE's. 
    I should also mention that the problem is not isolated to any particular file format -- have seen it with timelines containing 7D footage, HDV and ProRes files.  
    I strongly suspect some sort of problem on either Apple's or Adobe's end with the GPU in this machine, as it is ATI and not Nvidia -- and is, as far as I know, the only non-CUDA GPU, at least on the Mac side, certified to work with the CS6 Mercury Playback Engine.   
    Also wondering whether an over-the-top or a clean install of Mountain Lion might shake things up enough to make a difference.  (Otherwise I'm in no big hurry to upgrade my OS.)  Is anyone seeing this problem with PPro under 10.8?  Might be worth installing 10.8 over an external HDD clone of the System drive and booting temporarily from the clone just to see if the problem persists in Premiere.  
    Anyone have any thoughts on these possibilities? 

  • Updated to Premiere Pro CC 2014 - keeps freezing and crashing

    Everything was fine and dandy until I updated to the latest version last week. Now every 10 minutes, or sometimes randomly, my timeline will freeze on a frame and I'll have to restart the program. Other times, it just crashes and gives me the "quit unexpectedly" message.
    What's going on and how do I fix? I'm on a Macbook Pro Retina 13" late 2013, 2.8GHz Intel Core i7, 16GB memory, Intel Iris graphics, OSX10.9.4.

    I am having the same issue.
    Adobe Premiere Pro CC Crash on Splash Screen

  • Premiere Pro CS6 on PC freezes during export.

    I have a PC and do video editing for my job. I found that premiere has begun freezing at random and inconsistent intervals whenever I want to export a file. Is this normal? Is there a solution?

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Premiere Pro cs6.02 mac 10.7.5 crashing every 2 min.

    Hi group had a horrible summer where Premiere pro 6.0-6.01 crashed all the time meaning every 1-2 min. on both of my machines which are a 2012 macbook pro and imac, both have max ram and SSD drives. As most of you experienced after 10.7.5 and 6.02 came out things have gone pretty smoothly but yesterday, the crashing came back. I tried two reinstalls of Premiere Pro 6.0 and 6.02 upgrade along with my Boris and Magic Bullet suites but I am now experiencing crashes about every 1-3 min. trying to  to reduce audio noise and minor scrubbing. My project is only 5 min. long I have magic bullet looks on the video and simple noise reduction on the audio tracks, not understanding what is happening.
    To back up, I had to do the reinstalls because PP refused to startup crashed on every restart including after restarting the computer and running disk utility from another computer. This is maddening and so disappointing, the whole CS6 upgrade nightmare has really made me lose a little faith in Adobe. In my mind if Adobe didn't spend so much time trying to rent their software via cloud and made cs6 work they would have converted so many former FCP users like myself.
    Anyway, wondering if anyone has any ideas on what to do, I've tried dumping the prefs. cleaning cache, logs etc. I have over 300gb of space on a 2nd SSD drive via esata via thunderbolt as my scratch disk. In the past I did entire reinstalls from scratch on the OS but I'm sick of wasting 3-5 hours doing that. I'm seriously thinking about going to AVID if this crashing can't be resolved.......
    So please dear reader help a poor soul like myself fix this issue....

    Hi I have not upgraded to 10.8 because I have a matrox mini max and they didn't have an upgrade that would work so I didn't do it.
    I do have the full magic bullet suite and Boris installed, my problem is I had been editing this project for a month without any issues, then last Thurs. night boom crash then every 10 min. then by the next day it was every min. I hadn't upgraded anything in over a month, and the whole system was stable for the last 2 months after 10.7.5 and 6.02 not perfect but not every min.
    I guess I can remove the plugins but I am using some of both on this and yes I did use the audio denoiser maybe that's it? The boom operator had very little exp. and the audio system was from the dp who is in my class but recorded everything really low... top notch gear but low and I have about 9 layers of audio to get the levels up, which is why I had to use the audio denoiser.
    So I am not sure if i should upgrade to 10.8 or remove the audio denoiser...or loose all my magic bullet and boris effects...I can't win.... You guys are cool to answer though...
    BTW what is ML? oooh duh Mountain lion...

  • Re: Premiere Pro CS6 (6.0.5) HDV Capture Crash Bug

    Application Manager says I have the latest updates of everything as of today (3/18/14)... and it is still crashing. Using iMovie capture as a workaround. Pretty lame.

    http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html for troubleshooting steps

  • Premiere Pro CS6 Playback window zoomed in or something..?

    The playback window for my project seems to be permanently zoomed in or locked or something.
    I put playback view settings on Full and set it to Fit but it didn't change and its grainy and blurry.
    Anyone have an idea as to what could be causing this or how to remedy it?
    I've already restarted my computer, the program and whatnot so theres that.
    Thanks in advanced!
    -Gavin

    See my reply #1 in I'm a novice on Premier so forgive me.  Choppy Video..unable to edit for the NEW ITEM process

  • Premiere Pro cs6 keeps crashing when im editing or rendering a video

    When I am on Adobe Premiere Pro cs6 every 10-20 mins it crashes when im editing a video, it crashes more often when im rendering it (export media, ctrl+M). I dont mind when it crashes while im editing because i save the file regularly but when im rendering its a problem, it probably because the file is too big as i use dxtory to record skyrim but this is an expensive product so it should be able to render. I encode the file once ive chosen the format and stuff for the video and it says finish rendering in 50 mins or so and when it gets to like 4% rendering it says not responding. It then troubleshoots but then says 'close program'. this is very frustrating, please can someone help me. I've looked through the forums but i dont uinderstand many of the solutions as im not that good at computers
    here are my computer specs:
    Rating: 6.6 windows experience index
    processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs 2.60GHz)
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601)
    Ram: 6144mb ram (6GB)
    DirectX Version: DirectX 11
    Device
    Name: NVIDIA GeForce GT 230
    Manufacturer: NVIDIA
    Chip Type: GeForce GT 230
    DAC Type :integrated RAMDAC#
    Approx. Total Memory: 4072 MB

    >GeForce GT 230
    What is your nVidia driver version?
    There have been reports of problems with some older cards and some driver versions
    http://forums.adobe.com/thread/1084197

  • I have 64 bit windows 7 and CS4 Production Premium. I have a problem with Premiere Pro CS4, it keeps

    I have 64 bit windows 7 and CS4 Production Premium. I have a problem with Premiere Pro CS4, it keeps freezing and Crashing. A simple thing like leaving the project idle for about 15 minutes, you come back and find that it has frozen. Also if you drag out a clip on the timeline you will find that the whole application freezes. Any possible solutions would be much appreciated.

    Could be several factors at play here. This ARTICLE might give you some tips on getting your computer ready for an editing session. Note that there are some added tips on Win7, thanks to Black Viper, near the end.
    If nothing is helping, then the tips in this ARTICLE might help you find some clues amongst the breadcrumbs left behind with a hang, or crash.
    The link in this ARTICLE will give you some general troubleshooting tips.
    If nothing improves, then please post back with more details. This ARTICLE will give you tips on what would be helpful.
    Good luck,
    Hunt

  • Premiere Pro CS6 with external HDMI monitor

    Hello all
    Is it possible to use an HDMI monitor as an external preview monitor when editing with Premiere Pro CS6?  If so, then how is it connected, and where can i find the correct tick box in
    Premiere Pro CS6?  I have an apple iMac (early 2009) intel core 2 Duo (if this is relevant).
    I need to be sure of the correct colour/look output, etc.
    Any advice would be greatfully received.
    Thanks
    Karl.

    Hi Ferret Head,
    Please go to premiere pro>preferences>playback
    and check the option for the second monitor under video device.
    Thanks

Maybe you are looking for

  • Problem with set/get attributes

    Hello, i'm trying to assign and object i've got to the ServletContext by : getServletContext().setAttribute("theairwaybill",theairwaybill); and i''ve checked and it's there. now, trying to get the object back in my jsp page by: theairwaybill = (Shipm

  • Short dump with TPM_TRD1 000

    hi  everyone, when I run the Tcode:TBB1,i come across a ABAP short dump error. my system environment is: PC windows2003NT oracle10.2 independant system without SLD control The error info as follow: Note 837202 - TPM_MIGRATION:tpm18: Short dump with T

  • Writing in event handlers

    How can I use a write statement in oninputprocessing? What I am doing is checking for a condition, and depending on that, I need to output a statement to the user.       IF Stat EQ 'A'.         WRITE: 'The process is still running.'.       ENDIF. Do

  • I forgot the security questions answers

    I forgot the security questions answers & alternative email address also

  • Jar/ java files in APPs

    Hi, Could anybody explain me where (in which directories) jar/ java files are situated in APPs and which is the difference between the jar files situated in COMMON_TOP and APPL_TOP ? Thanks, Paul