Premiere Pro CS6 serious error has occurred, crash troubleshooting
ERROR MESSAGE: Sorry, a serious error has occurred that requires Adobe Premiere to shut down. We will attempt to save your current project
Problem: Starting last night Premiere would crash with this error message. This has been happening increasingly more over the past couple weeks, but starting last night and today - it has happened so much that I cannot get more than 5 minutes of work done without it crashing. It has happened on saves, renders, playback, switching active timelines, removing the mojo effect from a clip, and while sitting dormant. I’ve had the computer less than a year and hope that it is not a serious problem with my RAM or graphics card.
Using Premiere Pro CS6 - subscription based with latest update installed
SPECS:
MacBook Pro Retina, Mid 2012
Processor: 2.6 GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GT 650 M 1024 MB
Software: OS X 10.9.1 (updated after problem started)
(nothing external from factory setup in terms of hardware)
Use an External USB 3.0 7200 RPM drive from OWC for project files
Use an External Seagate 3 TB drive for media storage
Using all DSLR footage from Canon 6D, Canon 5D mk II, and Canon 60D and audio from external recorders (.mov, .WAV, .wav files)
Third-party effects or codecs: Use Pluraleyes 3.0 and Mojo color from Red Giant
I realize this is a general error message and there are several forums posted from mostly more than 5 months ago. I cannot seem to find an answer that will help me. Here is what I have already tried:
1. updated to Maverick
2. checked for updates for Adobe software
3. Cleared the Media Cache
4. Switched from CUDA to software only
5. Updated CUDA and switched back to CUDA in premiere
6. Held SHIFT while starting up (nothing seems to happen or pop up on screen at least)
Next:
—Going to uninstall Premiere and reinstall.
Any suggestions or possible fixes are great appreciated. What should my next step be?
UPDATE:
STEP 1:
Uninstalled and reinstalled Premiere - worked without crashing for the longest time since yesterday. After 1 hour of running - it crashed once again with same error message and same report (see below).
Same as before:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
STEP 2:
--Updated the RED GIANT plugin "mojo" (minor coloring software)
This worked for less than 10 mintues and then crashed again - but this time with different exeception details (I'm not sure what these mean)
Crashed Thread: 2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
STEP 3:
Going off of the idea that it may be the plugin causing the issue (since it needed to be updated) I went into the project and deleted all of the files containing this effect in this project file (note: i have used this for 10+ projects on this computer with no trouble).
I thought it was fixed, from about 8:00 PM - 11:45 PM no crash - then as I was playing back clips - crashed again.
I have been loosely following these guidelines: http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
I am not sure where to go from here - should I continue into the "advanced troubleshooting" even though I'm not sure if any of these things are related.
IMPORTANT NOTE: I have launched two other Premiere Project Files (from previously completed projects) successfully without crashing. I tested a few things in the projects before returning to the problem project. If I suspect there is a problem with the file in particular - how do I find out what is causing the problem?
--I already removed MOJO effects thinking that could be the issue from the last files that were
--I have already gone back to a previous version from a week ago and imported the Sequence I needed. Still crashed.
I have sent 5+ reports to Adobe on the crash. Any feedback into this is much appreciated.
Similar Messages
-
Hello, I've seen many posts on the web about the infamous Premiere Pro "A Serious Error has occured and Premiere needs to close the program..." I've encountered this error doing numerous different things while editing my project and can never seem to pinpoint the direct cause of my error. I received the error while:
Playing footage on sequence using scrubbing
inserting a photo into the timeline
adding keyframes to a clip
duplicating a sequence
This is what I am working on:
MAC Book Pro - Processor 2.4 GHz Intel Core i7
Memory - 16GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.8.4 (12E55)
Adobe CS6 - Premiere Pro Version 6.0.2
I have numerous amount of photos that are never more than 700KB and all are either .jpg or .png. I also have .mp4 video files I am working with. I never had any issues importing the files. I worked fine on the project for a few days. Then the errors started to come.
I am pulling my hair out because each time I have to go back to an earlier version of my project to re-edit it. I'm never going to get this done at this rate. Does anyone have any techincal suggestions? Will Adobe be coming out with an update for MAC to fix this any time soon????????? Thanks.If GPU acceleration is enabled, try disabling it. That worked for me on a very similar laptop. A developer familiar with problems in this area told me that restarting the computer resolves the problem in many cases.
Incidentally, with the crash that I encountered, we have not yet determined whether the problem is rooted in our software our on the hardware side. We're investigating in collaboration with the hardware manufacturer to determine exactly that. -
Another: a serious error has occurred that requires Adobe Premiere Pro to shut down
I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated PremiereHi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager -
Every time I place a video into the sequence timeline, this error message pops up, "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." and then Premiere crashes.
I tried uninstalling all products and then reinstalling them, and the problem is still there.
What can I do to fix this?@RoninEdits, Thanks for the response.
But yeah, I've tried both the Mercury Playback Engine GPU Acceleration AND Software Only and its the same issue with both. -
I'm running a 2013 iMac i7 with NVIDIA GeForce GTX 780M 4096mb. 24Gb ram. Latest update of Premiere Pro CC. My sequence is 23 minutes long, XDCAM EX. Most of my footage is Sony AVCHD.
When I attempt to export the entire sequence, it will go approx 75% and then stop, giving the error box: "A serious error has occurred and Premiere must shut down, we will attempt to save your project..."
This happens whether the sequence is entirely preview-rendered or not, and no matter the settings in the export window. However, if I mark the sequence and export it in 2 pieces, both sides of the sequence will export.
I have uninstalled and reinstalled Premiere, tried making new projects, imported the sequence, trashed the render files and media cache, trashed QT plugins, removed filters from clips... no solutions yet.
General response of Premiere seems to be generally slower than usual as well, and this problem has only recently started. I haven't needed to export my project for a couple weeks, so I'm not sure when exactly it may have started.
Below is the error report, I hope someone is able to help me with this... thank you.
Process: Adobe Premiere Pro CC [1600]
Path: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Identifier: com.adobe.AdobePremierePro
Version: 7.2.2 (7.2.2)
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Responsible: Adobe Premiere Pro CC [1600]
User ID: 503
Date/Time: 2014-05-05 19:36:19.861 -0400
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 4D877ADB-C93F-9E89-9DFC-8B32EE1F7623
Crashed Thread: 35 Dispatch queue: opencl_runtime
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.adobe.dvacore.framework 0x000000010037e69b boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 75
3 com.adobe.dvacore.framework 0x000000010037e3a7 boost::barrier::wait() + 103
4 com.adobe.dvacore.framework 0x000000010037e2a3 dvacore::threads::SyncPoint::Wait() + 35
5 com.adobe.dvacore.framework 0x0000000100384123 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::Flush() + 483
6 com.adobe.ExporterHost.framework 0x0000000105292798 ML::Exporter::Abort() + 168
7 com.adobe.EncoderHost.framework 0x0000000105a40169 EncoderHost::Encoder::StopEncode() + 41
8 com.adobe.SettingsUI.framework 0x00000001088bb180 AMEUI::SuperSettingsView::ExportImmediately(dvaui::controls::UI_ButtonChangedMessage*) + 13792
9 com.adobe.SettingsUI.framework 0x00000001088436b1 boost::detail::function::void_function_obj_invoker1<dvaui::ui::MessageFunctionAdapter<dva ui::ui::MessageT<dvaui::ui::UI_Node>, dvaui::controls::UI_ButtonChangedMessage, boost::function1<void, dvaui::controls::UI_ButtonChangedMessage*> >, void, dvaui::ui::MessageT<dvaui::ui::UI_Node>*>::invoke(boost::detail::function::function_buffe r&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 65
10 com.adobe.dvaui.framework 0x0000000103cce697 dvaui::controls::UI_ControlView::SendControlMessages(dvacore::utility::SharedFunctions<bo ost::shared_ptr<boost::function<void (dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 71
11 com.adobe.dvaui.framework 0x0000000103cabadb dvaui::controls::UI_Button::SendButtonChangedMessage(dvacore::utility::Flags<unsigned char>) + 187
12 com.adobe.dvaui.framework 0x0000000103caac2c dvaui::controls::UI_Button::PerformAction(bool, dvacore::utility::Flags<unsigned char>, bool) + 108
13 com.adobe.dvaui.framework 0x0000000103cab643 dvaui::controls::ButtonInputCapture::End() + 115
14 com.adobe.dvaui.framework 0x0000000103ec4dd7 dvaui::ui::PointerCapture::InvokeEnd(bool) + 135
15 com.adobe.dvaui.framework 0x0000000103ece175 dvaui::ui::UI_NodeManager::EndInputCapture(bool) + 117
16 com.adobe.dvaui.framework 0x0000000103cab7ce dvaui::controls::ButtonInputCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 206
17 com.adobe.dvaui.framework 0x0000000103ed8970 dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 432
18 com.adobe.dvaui.framework 0x0000000103ed8245 dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 165
19 com.adobe.dvaui.framework 0x0000000103ed8102 dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 66
20 com.adobe.dvaui.framework 0x0000000103f52f50 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 608
21 com.adobe.dvaui.framework 0x0000000103f52ad8 dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 600
22 com.adobe.dvaui.framework 0x0000000103f50d09 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 121
23 com.adobe.dvaui.framework 0x0000000103f50c66 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
24 com.adobe.dvaui.framework 0x0000000103f52569 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
25 com.adobe.dvacore.framework 0x00000001002e5e6c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
26 com.adobe.Frontend.framework 0x000000010006c359 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
27 com.adobe.dvacore.framework 0x00000001002e5fb8 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
28 com.adobe.dvacore.framework 0x00000001002e9605 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
29 com.adobe.dvaui.framework 0x0000000103f5d61a -[DVAMacContainerView mouseUp:] + 122
30 com.apple.AppKit 0x00007fff87b26235 -[NSWindow sendEvent:] + 781
31 com.apple.AppKit 0x00007fff87ac76e4 -[NSApplication sendEvent:] + 2021
32 com.adobe.dvaui.framework 0x0000000103f56cd9 -[DVAMacApplication sendEvent:] + 601
33 com.adobe.Frontend.framework 0x00000001000c7d74 -[PremiereCocoaMacApplication sendEvent:] + 308
34 com.apple.AppKit 0x00007fff87c82ea5 -[NSApplication _realDoModalLoop:peek:] + 761
35 com.apple.AppKit 0x00007fff87cb9505 -[NSApplication runModalSession:] + 71
36 com.adobe.dvaui.framework 0x0000000103f46369 dvaui::ui::OS_Dialog::ModalLoop() + 297
37 com.adobe.dvaui.framework 0x0000000103f45f2d dvaui::ui::OS_Dialog::RunModal() + 173
38 com.adobe.SettingsUI.framework 0x0000000108812962 AME::AMESettingsDlgImp::DoDialog(AME::VindUIMode, unsigned short const*, unsigned int) + 322
39 com.adobe.Mezzanine.framework 0x0000000105d53def MZ::(anonymous namespace)::LaunchAMESettingsDlgHelper(ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TickTime const&, bool, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, bool&, bool&, MZ::EncodeSettings&, EncoderHost::AMEWorkAreaType&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime&, dvamediatypes::TickTime&, bool, bool, bool, unsigned int) + 9023
40 com.adobe.Mezzanine.framework 0x0000000105d51393 MZ::EncoderManager::AddSequence(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<EncoderHost::IPreset, EncoderHost::IPreset>, ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TickTime const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, MZ::ExportMediaEncodeType, int (*)(ASL::InterfaceRef<BE::IProject, BE::IProject> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&), void (*)(ASL::InterfaceRef<BE::IProject, BE::IProject> const&, ASL::InterfaceRef<BE::ISequence, BE::ISequence> const&, ASL::InterfaceRef<BE::ISequence, BE::ISequence>&, ASL::InterfaceRef<BE::IProject, BE::IProject>&)) + 803
41 com.adobe.HSL.framework 0x0000000108cbd45f HSL::DoExportMovieDialog(ASL::InterfaceRef<BE::ISequence, BE::ISequence>, ASL::InterfaceRef<BE::IMasterClip, BE::IMasterClip>, bool, dvamediatypes::TickTime const&, bool, MZ::ExportMediaEncodeType) + 1007
42 com.adobe.HandlerTimeline.framework 0x000000010bd56751 HandlerTimeline::TimelineViewCommander::ObeyCommand(UIF::Command const&) + 1617
43 com.adobe.HandlerTimeline.framework 0x000000010bd34f40 HandlerTimeline::TimelineView::ObeyCommand(UIF::Command const&) + 48
44 com.adobe.UIFramework.framework 0x000000010473a2d6 UIF::Commander::PostCommandInner(UIF::Command const&, bool&) + 790
45 com.adobe.Frontend.framework 0x000000010006c359 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
46 com.adobe.UIFramework.framework 0x0000000104739f3f UIF::Commander::PostCommand(UIF::Command const&) + 111
47 com.adobe.UIFramework.framework 0x0000000104739e95 UIF::Commander::PostCommand(int) + 37
48 com.adobe.Frontend.framework 0x00000001000c77fc HandleMenuCommand(NSMenuItem*) + 108
49 com.adobe.dvacore.framework 0x00000001002e5e6c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
50 com.adobe.Frontend.framework 0x000000010006c359 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
51 com.adobe.dvacore.framework 0x00000001002e5fb8 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
52 com.adobe.dvacore.framework 0x00000001002e9605 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
53 com.adobe.Frontend.framework 0x00000001000c76a9 -[PremiereCocoaMacApplication handleMenuCommand:] + 121
54 com.apple.AppKit 0x00007fff87b42340 -[NSApplication sendAction:to:from:] + 327
55 com.apple.AppKit 0x00007fff87b5d2a8 -[NSMenuItem _corePerformAction] + 394
56 com.apple.AppKit 0x00007fff87b5cfe4 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
57 com.adobe.dvaui.framework 0x0000000103f9b8e4 -[DVAMacMenu performActionForItemAtIndex:] + 52
58 com.apple.AppKit 0x00007fff87bac48d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
59 com.apple.AppKit 0x00007fff87bac309 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
60 com.apple.AppKit 0x00007fff87b530d6 NSSLMMenuEventHandler + 716
61 com.apple.HIToolbox 0x00007fff869171d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
62 com.apple.HIToolbox 0x00007fff86916787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
63 com.apple.HIToolbox 0x00007fff8692a880 SendEventToEventTarget + 40
64 com.apple.HIToolbox 0x00007fff86960640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
65 com.apple.HIToolbox 0x00007fff86993238 SendMenuCommandWithContextAndModifiers + 59
66 com.apple.HIToolbox 0x00007fff869931e0 SendMenuItemSelectedEvent + 178
67 com.apple.HIToolbox 0x00007fff869930bf FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
68 com.apple.HIToolbox 0x00007fff8699b095 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
69 com.apple.HIToolbox 0x00007fff8699acc1 _HandleMenuSelection2 + 446
70 com.apple.AppKit 0x00007fff87ac573c _NSHandleCarbonMenuEvent + 284
71 com.apple.AppKit 0x00007fff879246be _DPSNextEvent + 2170
72 com.apple.AppKit 0x00007fff87923a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
73 com.apple.AppKit 0x00007fff87917b2c -[NSApplication run] + 553
74 com.adobe.Frontend.framework 0x00000001000c984d FE::MacApplication::RunSelf() + 45
75 com.adobe.Frontend.framework 0x000000010004942a FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
76 com.adobe.Frontend.framework 0x00000001000cb0c8 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 296
77 com.adobe.Frontend.framework 0x00000001000d2285 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
78 com.adobe.AdobePremierePro 0x00000001000018bc main + 524
79 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ac2e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8a0b543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8a0b5152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ac2e64a kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100cc511c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x0000000100cc4dc7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000100cc4938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x0000000100cb45b7 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000100cb4069 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
7 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x0000000100cc4cdb boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvatransport.framework 0x0000000100cc4938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x0000000100cc46ea boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x0000000100cc57d3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.adobe.GPUFoundation.framework 0x00000001090eca46 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 70
3 com.adobe.GPUFoundation.framework 0x00000001090ea8eb GF::Device::AcquireExclusiveAccess() + 123
4 com.adobe.PlayerMediaCore.framework 0x000000012125dd1a AdobePlayer::PlayerDisplay::UpdateWindow() + 362
5 com.adobe.PlayerMediaCore.framework 0x00000001212700d5 AdobePlayer::PlayerMain::OnUpdate() + 21
6 com.adobe.PlayerMediaCore.framework 0x0000000121275171 PrPlayModule<AdobePlayer::PlayerMain>::PlayEntry(int, pmStdParms*, void*, void*) + 241
7 com.adobe.PlayerMediaCore.framework 0x0000000121275000 xPlayEntry + 16
8 com.adobe.PlayerHost.framework 0x0000000105465535 ML::CallPlayerModuleGuarded(int (*)(int, pmStdParms*, void*, void*), int, pmStdParms*, void*, void*, int*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 277
9 com.adobe.PlayerHost.framework 0x0000000105463319 ML::PlayerModule::CallPlugin(int, void*, void*) + 153
10 com.adobe.PlayerHost.framework 0x0000000105488da6 ML::VideoPlayer::CallPlayModuleSelector_Update() + 86
11 com.adobe.PlayerHost.framework 0x000000010547720d ML::VideoPlayer::ForceDisplayRedraw(ML::PlayerOutputQuality) + 205
12 com.adobe.PlayerHost.framework 0x000000010546a90d ML::PlayModuleThreadQueue::ExecuteDeferredCall(ASL::ObjectPtr<ML::DeferredCallBase, ASL::AtomicValue>) + 333
13 com.adobe.PlayerHost.framework 0x0000000105469824 ML::PlayModuleThreadQueue::ServiceQueue() + 340
14 com.adobe.dvacore.framework 0x000000010038324f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 303
15 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
16 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
17 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
18 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 libclh.dylib 0x00007fff8e83ade9 0x7fff8e22b000 + 6356457
3 libclh.dylib 0x00007fff8e2f0d42 0x7fff8e22b000 + 810306
4 libclh.dylib 0x00007fff8e83bc39 0x7fff8e22b000 + 6360121
5 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ac29a56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff91329451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8a0b999a _dispatch_barrier_sync_f_slow + 310
3 com.apple.opencl 0x00007fff8ae6ddb0 clFlush + 80
4 com.adobe.GPUFoundation.framework 0x000000010910e3dd GF::OpenCLCommandQueue::CreateRecordedEvent() + 77
5 com.adobe.GPUFoundation.framework 0x0000000109122167 GF::LowPass(boost::shared_ptr<GF::Device> const&, float4*, float4*, int, dvamediatypes::PixelFormat, int, int, float, float) + 5943
6 com.adobe.GPUFoundation.framework 0x0000000109127bb4 GF::Motion(boost::shared_ptr<GF::Device> const&, void const*, int, int, int, int, int, int, int, void*, int, int, int, int, int, int, int, dvamediatypes::PixelFormat, float, float, float, float, float, float, float, float, IR_BlendMode, bool, bool, dvamediatypes::RenderQuality) + 1380
7 com.adobe.RendererGPU.framework 0x00000001112f9486 RendererGPU::ApplyIntrinsics(boost::shared_ptr<GF::Device> const&, RendererGPU::IntrinsicParameters const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, dvamediatypes::RenderQuality) + 1446
8 com.adobe.RendererGPU.framework 0x00000001112bc8ff RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 4447
9 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
10 com.adobe.RendererGPU.framework 0x00000001112f5d04 RendererGPU::IntrinsicNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 756
11 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
12 com.adobe.RendererGPU.framework 0x00000001112c69a3 RendererGPU::SelectInputBaseNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 115
13 com.adobe.RendererGPU.framework 0x00000001112cdcf3 RendererGPU::NestedTimelineSource::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 19
14 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
15 com.adobe.RendererGPU.framework 0x00000001113499bc RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
16 com.adobe.RendererGPU.framework 0x00000001112bf1f2 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 930
17 com.adobe.RendererGPU.framework 0x00000001112c69a3 RendererGPU::SelectInputBaseNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 115
18 com.adobe.RendererGPU.framework 0x00000001112c46d8 RendererGPU::MediaNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 24
19 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
20 com.adobe.RendererGPU.framework 0x00000001112bbd5b RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 1467
21 com.adobe.RendererGPU.framework 0x00000001112bf404 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
22 com.adobe.RendererGPU.framework 0x00000001112ac35d RendererGPU::(anonymous namespace)::RendererGPU::ProduceFrame(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, std::string*, ASL::ParamRect<int>) + 1981
23 com.adobe.PlayerMediaCore.framework 0x000000012127a8f0 AdobePlayer::RenderRequest::ProduceFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, RenderParams const&, std::string*, ASL::ParamRect<int>) + 96
24 com.adobe.PlayerMediaCore.framework 0x000000012125121f AdobePlayer::GPUAcceleratedRenderer::RenderImpl(boost::shared_ptr<AdobePlayer::RenderRequ est> const&) + 303
25 com.adobe.dvacore.framework 0x000000010038324f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 303
26 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
27 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
28 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
29 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
30 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
31 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x00000001210bed72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x00000001210bed72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
5 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
6 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc199dc TS_exception_listener_thread + 100
3 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ac2da3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90f84dc0 nanosleep + 200
2 com.adobe.ScriptLayerPPro.framework 0x0000000106b06c58 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.ScriptLayerPPro.framework 0x0000000106af213e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.ScriptLayerPPro.framework 0x0000000106b067f5 ScObjects::Thread::go(void*) + 165
5 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ac2d91a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011b54e1a1 0x11b536000 + 98721
2 ServiceManager-Launcher.dylib 0x000000011b54d4bc 0x11b536000 + 95420
3 ServiceManager-Launcher.dylib 0x000000011b54c55e 0x11b536000 + 91486
4 ServiceManager-Launcher.dylib 0x000000011b54c5cc 0x11b536000 + 91596
5 ServiceManager-Launcher.dylib 0x000000011b5471c4 0x11b536000 + 70084
6 ServiceManager-Launcher.dylib 0x000000011b547bde 0x11b536000 + 72670
7 ServiceManager-Launcher.dylib 0x000000011b547aeb 0x11b536000 + 72427
8 ServiceManager-Launcher.dylib 0x000000011b54b24e 0x11b536000 + 86606
9 ServiceManager-Launcher.dylib 0x000000011b54b392 0x11b536000 + 86930
10 ServiceManager-Launcher.dylib 0x000000011b54b14d 0x11b536000 + 86349
11 ServiceManager-Launcher.dylib 0x000000011b54b0c6 0x11b536000 + 86214
12 ServiceManager-Launcher.dylib 0x000000011b5397d6 0x11b536000 + 14294
13 ServiceManager-Launcher.dylib 0x000000011b53d9c5 0x11b536000 + 31173
14 ServiceManager-Launcher.dylib 0x000000011b54bd2c 0x11b536000 + 89388
15 ServiceManager-Launcher.dylib 0x000000011b54de63 0x11b536000 + 97891
16 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ac2d716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8acfdc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8cc1c9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8cbed145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003851cc dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003831b0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037534c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100380133 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002928ae thread_proxy + 158
10 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ac2e64a kevent + 10
1 com.adobe.MediaFoundation.framework 0x000000010129eca0 MF::DirectoryChangeMonitor::(anonymous namespace)::EventQueueThreadProc(void*) + 688
2 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff87ac416e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ac29a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ac28d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8521cfc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8521c5e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8521bf25 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x00000001210bed72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff8acfb899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8acfb72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8acfffc9 thread_start + 13
Thread 20Kevin-
If I split my sequence into 2, first using only a couple min with 4k footage and NO high res stills, it takes nearly 3 hours, seems to want to crash mid way through again - but doesn't.
Then exporting the final 90 seconds of the sequence, with a couple small 4k clips and about 2000 high res stills (I left them at 6000 pixels) renders in about 40 min and doesn't hiccup whatsoever.
it does not seem to be related to the stills.
most 4k footage is mjpeg from Canon 1dc
This was on a second machine - a new Macbook pro i7- (if I try to render sequence all at once- same crash as on iMac)
R -
A serious error has occured that requires adobe premiere pro to shutdown
I'm having problems exporting a project in premiere pro cs4. as soon as i go to file, export i get this error:
"sorry, a serious error has occured that requires adobe premiere pro to shutdown. we will attempt ot save your current project."
any help would be appreciated. thanks,This has worked on the machine previously. here is some of the info you requested:
Premiere Version: 4.0.0 English, i'm installing 4.0.1 now to see if it helps
OS: Windows Vista business 32 bit up to date.
CPU: intel core 2 t7400 2.2ghz
RAM: 2GB
VIdeo Card: Nvidia GeForce Go 7950 GTX driver version 7.15.10.9809
Audio Card: Sigmatel High Definition Audio CODEC version 6.10.0.5343
Single Monitor -
There is an error that says when I am open my project: 'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (mac)
This happens to me all the time too. When I attempt to reopen, it makes a "copy of" my project. This is frustrating and happiness often.
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Sorry, a serious error has occured that requires adobe premiere pro to shut down
Every time I start premiere pro, i get this message
Sorry, a serious error has occurred that requires adobe premiere pro to shut down. We will attempt to save your current project.
I have no idea why this is happening because the program has been working fine for nearly 7 months.
My ram is 2gb, I have a c2d processor and a powerful psu and a gfx card.
Any ideas as what I can do, I have already reinstalled, removed vst plugins and reset all sorts of preferences and caches.
THank youHead to the Adobe site's 'knowledgebase', type optimise CS3 for (Windows XP, if that's what your using) and following the instructions there, house clean. I find doing this helps clean out those nasty messages
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"A Serious Error Has Occurred That Requires Adobe Premiere Pro to Shut Down"
"A Serious Error Has Occurred That Requires Adobe Premiere Pro to Shut Down" Pops up every time I export a video.. I have 2 TB of space where i'm exporting so thats not the issue... I'm using RED Giant Pluraleyes to match multiple cameras but other then that, there are no other 3rd party plug ins being used...
This is very frustrating. I'm using updated CC and have tried shutting down the computer (iMac) and tried exporting to different locations on and off my HDD.
What am I supposed to do?So, opening a new project works?
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Every time I open any project in Adobe Premiere CC Trial Version, I get the message "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will try to save your project." I can't edit at all and am totally stuck. Please help!
It's terrible that this is happening on the trial version as it's making me want to go straight back to FCP! Also - I've tried switching external hard drive and that also doesn't work.
Thank you!So, opening a new project works?
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Sorry a serious error has occured - adobe premiere cs 5.5
Hello
This message has appear when I edited on Adobe Premiere cs 5.5 -
I deleted a clip on timeline.
First time this has come, when I make a frame from videoclip. I make successfully a jpg frame, and when I want delete clip on timeline, from which I created this frame adobe hung up..
I think maybe hardisk is corrupt, or slow
I have two samsung hardisk's
HD103SI
my configuration
- ASUS P8Z68-V
- intel 2600K 3.4 GHz
- Corsair 16GB ( 4x4 GB ) / 1600 / Venegance
- hdd Samsung 1 TB i 1,5 TB.. and Seagate 400 GB
- nVidia GTX 570 / 1028 MB with Cuda
- BlackMagic Design - Intensity Pro
- universal card reader chieftec
- Blu-Ray LG BH10 LS30
- Windows 7 64 bit PRO OEM
- Adobe Premiere cs 5.5I mean.. that first time was, when I make still frame from clip.
It happens again today from time to time - please read my text below.
I eject one hard disk nine days ago and I search error by Victoria program to HDD.. and he found few errors, a some bad sectors.
.. so one 1 TB disk left to video data, and system, and one 400 gb to final video data..
I make new format and clean install Windows 7 and Adobe Premiere..
9 days was with no error.. to this day..
Message Sorry a serious error has occured.. appears today again when I editing videoclip..
I search badsectors on second disk this 1 TB.. which left on computer.. I am coming to job now, so I check if any badsecors are now.
I think that I must buy new fast disk, those two hard disk I bring to shop to guaranty (I buy 1 year ago).
Sorry for my mistakes
This is log from Victoria HDD
13:11:23 : Starting Reading, LBA=0..1953525167, sequential access, timeout 10000ms
13:17:03 : Warning! Block start at 73000192 = 484 ms
13:17:05 : Warning! Block start at 73342464 = 516 ms
13:17:06 : Warning! Block start at 73344256 = 516 ms
13:31:10 : Warning! Block start at 245241344 = 485 ms
13:36:07 : Warning! Block start at 305681152 = 219 ms
13:55:18 : Warning! Block start at 529966336 = 218 ms
13:56:53 : Warning! Block start at 547991552 = 1125 ms
13:56:58 : Warning! Block start at 548703744 = 1000 ms
14:03:52 : Warning! Block start at 625803008 = 203 ms
14:36:55 : Warning! Block start at 988770304 = 500 ms
14:36:55 : Warning! Block start at 988770816 = 484 ms
14:36:56 : Warning! Block start at 988771840 = 453 ms
14:37:01 : Warning! Block start at 989610752 = 484 ms
14:48:07 : Warning! Block start at 1103695360 = 234 ms
15:15:06 : Warning! Block start at 1365950720 = 375 ms
15:17:14 : Warning! Block start at 1386163968 = 484 ms
15:17:21 : Warning! Block start at 1387191552 = 406 ms
15:17:22 : Warning! Block start at 1387198976 = 407 ms
15:17:22 : Warning! Block start at 1387201792 = 390 ms
15:19:34 : Warning! Block start at 1407164928 = 297 ms
15:58:41 : Warning! Block start at 1739997696 = 469 ms
15:58:51 : Warning! Block start at 1741284608 = 406 ms
15:58:52 : Warning! Block start at 1741294592 = 203 ms
15:58:52 : Warning! Block start at 1741295104 = 453 ms
This is time in miliseconds to access sectors hard disk.
Maybe this is fault why AP crashes.. or maybe not..
Message was edited by: Tomek Kaskow -
Premiere keeps shutting down saying " a serious error has occurred"
Hi, I've been using my Premiere CS6 to edit one video for several month, and there was no problem. One day i removed the current itunes library and installed the itunes library from my last macbook, since then whenever i start Premiere a message always pops out asking where's your audio file "hero"? I will then search the new itunes library for the song "hero" and select it. Once select, premiere pops out another message saying" A serious error has occurred that requires to shut down". screen shot as follow: http://i.imgur.com/qAmfzTw.png
My question is: Any advice on how to solve this problem? Does it help to re-install adobe premiere again? Or did i do something wrong while selecting the audio file? Please give me advice if anyone knows any. Thank you in advance!My best guess is that iTunes music has DRM which PP doesn't like. You need to somehow get that file out of iTunes and into a format PP can work with.
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"Sorry, a serious error has occurred" in CS6
Hello,
I have recently been receiving this error message alot while working on a project. "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." It makes rename the project I'm working on and all rendered footage has to be re- rendered. Other than that nothing changes. Its more of an annoyance than a problem. The only thing that is different in this video is that I am editing with a lot of animated layers. Any suggestions?
Thanks,
AlexHi Alex,
Thanks for your post. The issue might be of performing any editing on a particular sequence. Please try to create a new sequence and copy and paste the old sequence into the new one.
Regards,
Vinay -
Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
Does anyone have any idea what may be causing this issue and how to resolve it?
Thanks in advance for any suggestions.
By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.Not enough information for anyone to even make a guess
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link -
So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
sorry, a serious error has occured that requires adobe premiere elements to shut down.
Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
Some other info:
My computer runs on windows 7
Once again, the Premiere elements I'm using is 9
Please if you know what to do please help!Yes Bill,
I too have been very errant in turning off the CA Vet Security system , it too causes problems .
Regards,
Bob
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