Premiere Pro cs6 to AME - queues up audio only

Hi guys, I'm having an issue whenever I try to queue from Preimere Pro cs6 to AME, and only when trying to queue mpeg2 for dvd, the queued sequences only appear in AME as .aac files for render. So in my presets options in Premiere I select mpeg2 for dvd (ie pal widescreen preset) and media encoder queues up the sequences and will only render the audio (.aac). When I try to change the option to mpeg2 in encoder it sends me back to premiere pro via dynamic link, premiere pro then also no longer will not give the option to render out as mpeg2, rather only the audio of that sequence. Other formats such as h264 send to AME and render without issue. I'm a creative cloud user. Any suggestions?

See if this helps.
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

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Adobe Premiere Pro cs6 not opening 2 channel audio videos

1,
2.

Welcome to the forum.
I agree with John T., regarding some MP3 material. See this article: http://forums.adobe.com/message/4146900#4146900
If you are having issues, when using Audio, but no Video, you might want to try one of two things:
Create Black Video (from the New Icon), and place that onto Video Track 1. Extend that to cover the music files.
Create Transparent Video (from the New Icon), and perform the same operation.
When you go to Export, just choose Export Audio only, if you want no Video Stream.
Good luck,
Hunt

In Premiere Pro CS5.5 AVI file imports audio only - no video.

I've got a file (one of 3) I've been given to create a smaller file (320x480) from.
The file is an avi file and plays (video and audio) just fine in the native Windows media player. (I'm on Windows 7 Ultimate 64-bit) There are no issues of memory or HDisc space.
Video:
The file is 2:21:29 in length.
720x480
Data rate 1489kbps
Total bitrate 1617kbps
29 frames/second
Audio:
Bit rate 128kbps
Channels 2 (stereo)
Audio sample rate 48 kHz
The file is about 1.6Gb
This is one of 3 I recieved. The other two were of comparable specs and similar length (not exactly but one was longer, the other shorter.)
The problem is that this particular file (the other two import perfectly), when imported, only comes in as an audio file. No video imports. The other files import as audio and video. No error message either.
I've imported all kinds of video files in the past with different frame sizes, rates, and aspect ratios, and codecs, yet I've never had one that only imports the audio without the video.
Suggestions?!

Post in the Premiere Pro forum. This forum is for suite specific issues only.
Bob

Premiere Pro CS6 - Exported Video Longer Than Audio

Hello all. I've downloaded a series of tutorials from Groove 3 and have been using Premiere/Encore to convert them to Blu-rays. Up until recently, I've had no problems with the workflow, but now I'm stuck and can't figure out what's happening.
The tutorials are broken down into individual video clips per chapter, AVC MP4 media, 30p. Most of them are screen captures so they aren't in typical video resolutions, so what I've been doing is creating a new sequence in Premeire Pro (1280x720 59.94 or 30p, tried both) and brought the clips into the timeline. I resize the video, add Encore chapter markers at the start of each clip, then export the sequence using the H.264 Blu-ray template with 1280x720 resolution.
The entire length of each tutorial varies - some are 90 minutes others are several hours - so sometimes I need to adjust the bitrate to ensure that I'm ending up with an .m4v that'll fit on the Blu-ray.
When I bring that .m4v clip into Encore as a timeline and preview the project, the markers start falling behind and there's considerable audio drift by the end of the sequence.
If I bring that exported clip back into premiere, I find that the video track is actually longer than the audio track, which explains the chapter markers/audio not lining up. What I can't understand is why Premiere would export a video track that's longer than the audio track when everything lines up and plays back perfectly in the sequence timeline within PPro.
Again, I've used this workflow with previous tutorials and it worked fine, but I've not been able to fix this problem. Even if I export a different container/codec out of PPro then convert it to .m4v in Media Encoder, I keep ending up with the same problem.
I'm thinking about making each chapter its own sequence and exporting each of them individually, then manually linking all of them together in Encore, but that seems like a pretty ridiculous workflow when everything should line up as is.
I had originally assumed it was because I was changing sequence settings when bringing the footage into PPro (I want the sequence to be in 1280x720, not the screen resolutions of the tutorial vids), but even when I ensure that the sequence frame rate matches that of the source videos, the exported media does not match up.
Ideas?

The tutorials are downloaded as a zip file then extracted; I don't actually screen record the tutorials while streaming or anything. I guess I couldn't say if variable frame rate was used when they recorded the tutorials, but the media I have shows up as 30fps as opposed to some sort of non-traditional frame rate that often shows up when recording with something at a variable frame rate (like the stock iPhone video camera app).

Audio not transferring to Encore from Premiere Pro CS6

I'm trying to export a sequence through the Adobe Dynamic Link from Premiere Pro CS6 to Encore and the audio is not transferring with video. The video is 30 minutes long with multiple video and audio tracks. The video came through fine, but no audio track. However, I also brought a timeline into the project that was less than 3 minutes and the audio track came with it. Any suggestions/help much appreciated! Thank you!

Yes--that is correct. Audio track in Premiere but no audio track present in Encore. I believe the audio format in Premiere is Stereo. It is HD footage shot on a C-100 camera. The sound was recorded into the camera and all brought in together. I did end up doing the work around that was suggested and just exported an MPEG2-DVD and pulled the audio in manually. But, would love to try to figure out how to make it work directly using Adobe Dynamic Link. Any suggestions are greatly appreciated!

Premiere Pro CS6 not playing audio on imported MP4 files.

I am editing a series of MP4 clips shot with a Canon Vixia, and for some reason, Premiere Pro CS6 will not play the audio on a few of the imported files. All of the clips were videotaped with the same camera. I know that there is audio on the clips in question, because it works fine when they are opened in Windows Media Player. I have deleted and reimported the faulty files, to no avail. I noticed in the online discussions that several others have had this problem; but I haven't been ablet o find an online fix thus far. I would greatly appreciate advice on this!

I have a Canon Vixia HFS100, which saves AVCHD files to an SD card... exactly what model is your camera?
If you are copying from an SD card to your hard drive, read these two links
Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
-and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html

Can choose 5.1 in Audition CS6 for monitoring, but not in Premiere Pro CS6

System: Z820, Win 7 Ultimate x64
Audio: Creative SoundBlaster Recon3D PCIe, Altec Lansing 5.1 speaker system
SW: Master Collection CS6
I've been using Premiere Pro CS6 for a while now, but only for stereo video projects. I recently started working on a short film and needed 5.1 Surround Sound as well. I created a 5.1 surround track in Au, and have been able to monitor the sound and surround panning effects in Au during development. Here are the Audio and Channel Mapping settings I used to get my 5.1 to work so I could monitor it:
As can be seen, I've chosen the default MME Device Class here, and all seems well. I have 6 channels identified and mapped to the right corners. I've also confirmed my Master Track in Au is 5.1 Surround. I exported a 5.1 WAV and imported it into Pr, into a 5.1 surround session, confirming that both the track where the WAV file landed and the Master are both 6 channels (and although the order is displayed differently, the content correctly mapped from Au into Pr).
Now, my fun began. When I monitor the audio in Pr, I hear only Stereo. So, I check my channel mapping in Pr, as shown below:
As can be seen here as well, I've chosen the 'default' Premiere Pro WDM Sound. I've learned that WDM is a newer version of MME and encapsulates all the functionality of MME. I'm not sure why Au uses MME and Pr uses WDM. However, as shown, with WDM chosen, I only have 2 channels in the mapping dialog to work with, not the 6 I have (and had in Au). Nothing I can do will produce those other four channels.
As seen in the drop down captured in the above screen grab, I also have ASIO4ALL installed, but that too only shows 2 channels in both Pr and Au. Interestingly, when I hover the mouse over the speaker selection in the ASIO4ALL control panel, it only indicates there are 2 channels (but indicates that there are 6 INPUT channels). The Creative SBZ Series ASIO option is no better, providing only 2 channels.
So, I was off to check my system settings, which are all shown below:
As seen above, Windows knows there is 5.1 surround on the system, and the Test available in the bottom left dialog proves that each speaker is configured and working correctly. Audition also knows there is 5.1 available on my system and uses it correctly as described earlier. However, Pr refuses to recognize this and as a result I am unable to monitor any 5.1 surround projects on my system. If neither Au nor Pr worked, then I'd mark it down as Sound Card or Driver issues, but since one Adobe product uses the system audio correctly, and the other doesn't, it leads me to believe that it is Pr who is at fault.
So, my question is this: Why won't Pr recognize my 6 output channels like Au does?
Any advice would be appreciated.
Cheers,
Shane

ryclark, I believe you are correct in that Au uses MME while Pr uses WDM, but both MME and WDM (which, according to the Microsoft specification, encapsulates ALL of the MME capabilities, and expands on them) are 5.1 capable. I can play my export from Au as a 6 channel interleaved WAV file as well as an AC3 conversion of that same file in both VLC and Windows Media Player and get the same 5.1 channel surround sound field I do from Au.
After more research, I'm beginning to think this might be a result of the fact that Pr is 64 bit and Au is still 32 bit in CS5.5 and 6. I don't know if Au CC is 64 bit, but if it is, I'd be interested to know if what I am seeing is reproducible in the CC versions of Pr and Au (to eliminate the 64 bit vs 32 bit argument). Some have suggested that perhaps the standard SB driver is only 32 bit, although it 'supports' 64 bit supposedly, but maybe Pr just can't handle that 32 (faux 64) bit driver. A possibility.
Thanks for the read and response. Seems lots of people are in this boat together. You have recommended elsewhere to use an external audio interface, but just to do 5.1 monitoring (I don't do any live recording to my PC, this if for movie sound post/mixing) sounds pretty clunky. At the least, I think I'd need not only an external audio device with at least 6 channels out, but a receiver to take those outputs, and 6 new audio speakers to connect to that AVR. I currently use my computer's soundcard, as you know, and your standard 5.1 powered computer speaker system attached to that. Not the best, I know, but at this point, I'm just going for surround, but THX, so it is sufficient ;-).
Cheers,
Shane

Problems exporting mpeg 2 videos using Premiere Pro CS6 and Media Encoder

Using a Mac, I'm trying to exporting an mpeg 2 video from Premiere Pro CS6 using the queue process that opens the Media Encoder but when the process begins, it freezes and doesn't end.

Using a Mac, I'm trying to exporting an mpeg 2 video from Premiere Pro CS6 using the queue process that opens the Media Encoder but when the process begins, it freezes and doesn't end.

How can I make ShadowPlay footage play nice in Premiere Pro CS6?

nVidia recently released the beta for their new capture technology, "ShadowPlay" which makes it a lot easier for youtubers like me to capture footage of PC games. However, Premiere Pro CS6 fails to handle the audio well, throwing it way out of sync. This apparantly happens because Premiere doesn't support variable framerates especially well. I have no interest in editing in Vegas Pro, but i'd be happy to take the extra time to make the file work well in Premiere. I'm not highly knowledgable though so I'm not sure what, if any, the process would be to do this, so I'd greatly appreciate any help!

>figure a VIDEO EDITING SOFTWARE'S forums would know more about editing video
Yes... and everything I know (plus Steven in #2) is that PProCS6 does not do well with variable frame rate video... and is not likely to ever be updated to add that capability
Which is why I suggested contacting nVidia... since the file format is from them, not from Adobe
I don't/won't use PProCC so have NO idea if it works better with your type of file
I think you can try PProCC free for 30 days, so you can find out for yourself... check in the Cloud forum to find out about 30 day trials
Cloud Forum http://forums.adobe.com/community/creative_cloud

Premiere Pro cs6 Trial wants a Serial number???

when i downloaded the trial of premiere pro cs6 on my windows computer , it only shows encore, so i open that but in order for that to open premiere it wants a serial number.. i didnt think i need a serial number for the free trials.. please help, project for school is due soon!!!!!!!

You are right , to use the trial you do not need the serial number however it is a prompt screen that comes up at the time of launch so that you can serialize the software and turn it to full version also it let you know the number of days left for the trial.
In your case it seems to be different , BTW what is your OS ? Premiere Pro CS6 will only work in 64 bit OS actually, it will get install on only 64 bit OS so that might be the reason you have only Encore present not Premiere Pro.

Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder

First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001 (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date
I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.
I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.
I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.
Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.
The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.
I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.
But now, two things happen:
1) AME automatically designates the "Output File" with an .aac extension (see attached)
2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)
Huh?
Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:
Format: MPEG2-DVD
Preset: NTSC Widescreen High Quality
Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)
BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)
Filters Tab: left as is, don't do anything here
Multiplexer Tab:
choose the "DVD" button (vs the "None" button)
Bitrate Type: left as Variable which is what is selected as a default
Video Tab:
Codec: Reads MainConcept MPEG Video
Quality: increase it to the max of 5
TV Standard: NTSC
Frame Rate: 29.97
Field Order: None (Progressive)
Pixel Aspect Ration: Widescreen 16:9
Render at Maximum Depth box checked
Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments
Audio Tab:
Audio Format: Dolby Digital
Codec: Dolby Digital
Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality
I check the "Use Maximum Render Quality" box
I chose "Queue" for everything and then let it run overnight
And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)
So... what am I doing wrong, helpful experts????

Larry, Mark, Jim & Bill -
It is 1 am Tuesday morning and I'd do a primal scream if my family weren't all sleeping upstairs.
Somewhere along the way, I either read or was given the advice to just skip AME, load my videos as timelines in Encore, and just do the transcoding there.
I spent almost a day trying to figure out how to get "buttons" for my menus I was building (they weren't appearing in Encore's library like they should) and eventually found a simply workaround.
So I then spent the last 24 hours or so building all my menus, creating small clips for my "motion menu" buttons, getting all that straightened away.
Got really excited earlier tonight since it seemed like I was nearly finished and coming down the home stretch.
I hit "build" in Encore, went away for a couple hours, and came back to find a big error message awaiting me telling me that "Encoding Failed."
I have read a lot of posts, and the outlook is not good, or at least the possible solution not simple or short from a time perspective.
I have a 100 families awaiting their DVD they've paid for that they initially were told they'd have by mid-February. I've been telling everybody that they would have it - guaranteed - by this weekend when there's a band festival that would be ideal for distribution. The DVD duplication company says they have to have it by Wed morning at the absolute latest. Meaning I've got about 24 hours to figure this out and burn my dual-layer masters of the two DVDs or once again tell people "I know I guaranteed you'd have it by this weekend, but I don't have it ready yet."
Almost as importantly, I can't afford to keep spending the hours and hours and hours on this that I have. It's impacting my personal and professional life.
Thus the primal scream.
The posts I read about the encoding failure all pretty much advise that I use AME to do all the transcoding work. Which of course brings me squarely back to my original problem: I cannot get a video file out of AME.
I'm embedding a screenshot of what I see when I click on the pull-down menu in the AME dialogue window. The problem: there is no MPEG2-DVD option listed to be chosen.
Although I'm relatively new to forums, I've read enough posts by now that it seems like most people are in crisis mode when they post. So I realize my situation is not all that unique. But from a newbie rookie in the field to you experts, I REALLY could use some assistance right now, because between this and the long, cold winter we've had, I'm about to lose it. :-)
P.S. Mark, in answer to your question about frame rates, I have 18 different videos/films/projects that I'm including in my two DVD-set. There have probably been nearly 6-7 different cameras that have contributed footage to one or more of those films by borrowing camcorders of different brands and types and quality levels from people. Nearly every one of those 18 films have multi-camera sequences in them. And many films are collections of sequences which themselves are "nested sequences" sometimes three deep. In otherwords, there is no way I can tell you all the various frame rates that may be represented among these 18 separate projects and I certainly can't go back and hope to change them all to the same one.
Help. Please. :-)

Premiere Pro CS6 issue with AME/Dynamic Link

Hello,
I'm having a quite frustrating problem with Premiere PRO CS6. Let me tell you my configuration first:
Intel i7 860, 8Gb Ram, 2x1Tb HD in Raid 0, GeForce GTX570 Ti 2Gb DDR5, Windows 7 Ultimate 64 bit, Adobe Creative Cloud subscription.
When I try to put in the AME's queue any Premiere's composition, I can see the window saying "Exporting...." but then nothing happens. AME doesn't start or, if it's already open, it doesn't receive anything on the queue.
I've tried to import the timeline's directly from AME, but it doesn't work either.
It has been a few days I'm fighting with this problem and I already have done this:
1) Uninstall/Clean Install all the software inside the Creative Cloud subscription and all updates applied.
2) clean any preset both in Premiere and AME by keeping down Alt+Shift when starting the applications.
3) disable/enable antivirus software (Microsoft Security Essentials) and firewall (default windows 7 firewall).
4) disable/enable the CUDA Mercury engine.
None of this solved the problem.
However I've noticed that each time I try to send something from Premiere to AME appears a general error in notifications saying just "invalid menu operation".
Since, as I've said, I tried also a clean installation, right now I'm really out of options and I would really appreciate any suggestion how to fix this problem. Thanks.
Martin

That has solved a few annoying Dynamic Link problems for me.
As a point of interest, the connection between Premiere Pro and AME isn't a Dynamic Link. It's more of a 'static' link. The point of a Dynamic Link is that any changes made in the original program will show up in the secondary program. That does not happen here. The sequence is 'saved' from PP as it is at the time the export is started and AME works off of that saved sequence. Changes made after that do not show up in AME automatically.
So whatever the error, it is not related to Dynamic Link.

Premiere Pro CS6 does not recognize USB PnP Sound device connected to iMac OSX even when activated in Audio MIDI setup. The iMac(i-7 processor,16 GB) is working with this USB device without any problem

Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
Your help is highly appreciated. Thanks in advance, Annemarie!

I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help!

Audio and video not synchronized when exporting from Premiere Pro CS6

Hi
We have made a project in Adobe Premiere Pro CS6 that´s intended to be exported to DVD (it´s a weeding). We are working with NTSC DV Widescreen. The exporting is 720x480
We have 2 audio lines activated and sounding on this project.
The question is:
When exporting the entire video (the entire timeline sequece) using Adobe Media Encoder to formats like H.264 (NTSC DV Widescreen)... Quick Tile Movie or AVI without compression (we tested these formats) the 2 audio channels get unsynchronized from the video. The same problem occurs if we get a direct link of the timeline from Premiere to Encore.
And Inside Premiere Preview audio is preety correct.
Does anyone here are getting such problem?
Also..can I ask another question (as I´m not expert on video production)?. What´s the best format for our purpose? Export a video to be played to DVD (we record weedings, birthdays..social events). No problem the time to export. We´d like the best quality for output.
Thank you for the help
Gustavo.

Hi John and techkid123
We have 4 cameras here. 1 is Sony model HD1000 (since it works with Mini-DV cassete we need to capture the image via Firewire). 2 cameras are Sony HD2000 (it generates *.MPEG files if I remember well). And 1 camera is a Panasonic AG-DVC7 (it generates *.MTS files)
We start a new project using the Standard NTSC Widescreen 48Khz format. When we drag to the timeline for example the MTS file...Premiere ask us if we want to Keep and Change timeline to suit the file specification. Anyway we always have 1 or 2 camera files that has a yellow line over timeline.
But I renders correct...no problem to edit...and we had no problem with Premiere CS5.5 :/
We are downloading the latest update of Premiere. I´ll make some test and publish here if the problem persist.
Thank you a lot for the help
Gustavo.

Premiere pro cs6 No audio solution yet?

None of my videos have audio show up in premiere pro cs6 (64bi and windows 7 64bit) but works perfect in any previous version CS5 etc. Many I noticed have same issue yet adobe has not released any solution builds (as of July 18th) to cure this!
I have mts files (mp4 is ok and avi etc) and would normally drag the video mts fiiles from either a folder or the memory card when using premiere pro cs5 or sony vegas and away I go....but NOPE not with CS6 it sucks!
I have tried reinstalling prem pro, of which I have latest build, renamed the mts etc indeed followed and studied every single so called 'solution' people post on the forum and still the same arggggh!
and no way am I getting involved encoding and all that as it worked fine with CS5 and sony vegas as I said.
Anyone know what's happening with this audio issue and found a simple cure? or could somehow get adobe to release a bug fix patch?
Frankly it just plain crazy to release a new suite and ignore peoples issues - so many other folks report all over the internet same thing with CS6 yet adobe as said done nothing to help people but ignore all forums and this one - you cannot email etc to tell them to fix it no email address I can find.

There is a known problem with CS6 and AVCHD http://forums.adobe.com/thread/1004369?tstart=0
-and http://forums.adobe.com/thread/1004369?start=0

Premiere Pro cs6 to AME - queues up audio only

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