Premiere Pro down load on Mavericks very slow. Anything wrong or should I wait?

I got CC. I'm trying to download Premiere Pro and after 14 hours it's only 30% downloaded. I have slow broadband but is this a problem? Am I hung up somehow. Using a new macbook pro with Mavericks. Are there other things I need on the computer for download to proceed? Thanks.
Conrad

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Similar Messages

Premiere Pro CC locking up and very slow to load bigger projects

I am having a problem with premirepro cc locking up and very slow to load bigger projects.
Windows 8 machine

I am having the EXACT same issue and now we are WAY behind deadlines. We have Adobe for Teams on 3 computers, all are HPZ820, Dual Proc with Intel(R) Xeon(R) CPU E5-2650 @ 2.00GHz, 32 GB RAM, Dual Video Cards Quadro 6000 4GB, Windows 7 64 bit with all the latest patches. Everything worked on the first release of 2014 but last week there was an "update" to Premiere. Since this update, projects work for a short period. When you start a new project and add footage, you can scrub the footage and play the footage with no issue. But the more assets you add, simple Titles, it slowly starts to fail. Playing the timeline starts and stops and then finally the end result is you can't even play the timeline. The Program window is frozen. I have even tested starting a new project, adding assets one by one but no matter what, I get the same results.

Premiere Pro CC 2014 Sequence Running Very Slow

Hello,
I am working on a documentary project with over 500 hours of HD footage, and over 20,000 assets (according to PPro’s media loading indicator). The main file format is MXF (~50 Mbps), with some H.264, GoPro, and iPhone thrown in.
My assistant is in the process of transcoding everything to ProRes 422 Proxy (~28 Mbps) 1920x1080, with the intent to upres to ProRes HQ once picture is locked. So footage is continually being off-lined and relinked as ProRes while I'm in this initial editing phase.
I have only been editing for about a month, but it has been a smooth experience until about a week ago after I updated to CC 2014, turned Peak File Generation on, and my main sequence started getting over 30 minutes long. There are no added filters. It’s just basic footage and cuts.
Now as soon as I start my project, it lags several seconds when I click in the timeline or press play - just any timeline action really. But it’s not consistent. It’s slow about 75% of the time. Sometimes it will be going fast, then when I quickly make multiple keystrokes it becomes a snail.
When I’m in a smaller sequence of under 5 minutes, or just in the Project Panel, it runs much smoother, but is beginning to lag more often. And in the 30+ min sequence, it is slower when zoomed out than when zoomed in. But just the zooming in process is laggy.
This is the main issue I’m having, and I’m concerned it will continue to get worse as the final project will be around 2 hours long, with a likely 4+ hour initial assembly. I'll eventually split it up into 10-20 minute reels, but am not at that stage yet. I'm aware this could be either a software issue on Adobe's part or workflow issue on my part. So any feedback is welcome.
Here’s the fixes I’ve attempted so far:
1) Cleaned the Media Cache Database, and have the Media Cache saving to a secondary internal HDD.
2) Changed the Program preview from Full to 1/4 quality.
3) Turned off Automatic Peak File Generation, but most clips already have them generated.
4) In ‘Sequence Settings,’ turned off ‘Composite in Linear Color’ (since it requires GPU acceleration or max render quality.)
5) Removed all the plug-ins (which are mostly Red Giant) from the MediaCore folder.
6) Uninstalled CS6 programs, still have CC installed.
6) Exported an XML, and re-imported into a fresh, new CC 2014 project and a CC (7.2.2) project.
7) Reinstalled CC 2014.
8) In Sequence Settings, changed Preview File Format from I-Frame Only MPEG to Apple ProRes 422 (Proxy)
Same results throughout.
Workstation Specs:
Mac Pro 2012, OS 10.9
2.4 GHz Quad-Core Intel Xeon
24 GB Ram (18 dedicated to PPro)
NVIDIA GeForce GT 640 Graphics card for dual monitors
NVIDIA Quadro 4000 for Cuda GPU Processing
Storage Specs:
480 GB SSD for Startup & OS
External 56 TB SAS RAID for media & project files
Thanks in advance!
Kenny Miracle

Hi Kenny - i know your thread is from last year - but we just hopped on this board looking for answers to the exact same issues you described in your post. Unfortunately i can't see that you found an answer on here. Did you resolve your issues? And if so, can you please either let us know or shoot us an email? [email protected]
many thanks

Premiere Pro and Adobe Media Encoder running slow

Hello everyone,
I'm having trouble with CS4, which is running significantly slower than CS3 did on a older machine. The CS4 suite is installed on a Dell Precision M6400:
Windows Vista 64-Bit
Intel Core 2 Duo CPU T9400 @ 2.53 GHz
8 GB RAM
NVIDIA Quadro FX 2700M Graphics with 512MB dedicated memory
The OS is running on a 57.5 GB HD (C:) and the Adobe suite is installed on a 298 GB Solid State HD (D:), except for Adobe Media Encoder, which is installed on the C: drive.
My project has 4 15-16 minute sequences. The sequences are in DV NTSC, 29.97 fps, My scratch disks are set to a folder on the C: drive. Media Cache Files and the Media Cache Database points to a folder on the D: drive.
These are some of the problems I'm having:
- Premiere Pro CS4 generates peak files every time I open a project
- It then takes 3-5 minutes to render before I can preview a 16-minute sequence
- Adobe Media Encoder takes 5 hours to render a 16-minute sequence (as flv) that has been previously rendered
- AME takes 1 hour to render every 15 minute sequence that has never been rendered before
Are my settings affecting their performance? Is there any way to improve it? Thanks.
(Premiere Pro is the only app that is slow)

The data rate for replay is one thing, the data rate from disk to memory then from memory to CPU and back the other way are different matters and ought not to be confused. It is well-established that for a computer to edit AVCHD you need top end components, and note that I said there were three tasks to distinquish with increasing hardware requirements, namely merely replaying the video, specifying edits in the editor and then the rendering. It is commonly accepted by all the industry vendors that to do remotely commercial AVCHD rendering you need a minimum Quadcore CPU then that eats data fast, in order to not let it go to waste you need a fast motherboard bus fast memory and in order for none of those to go to waste you need the fastest disk set-up you can manage. I in fact have a 4-disk RAID0 volume using SATA (I think the disk model is SATAII but I have to await return from the repair center before I can confirm). For this RAID0 volume I have run speed test software from BlackMagic because I have one of their HDTV capture cards. It recorded that this volume which remember is doing parallelised IO is just fast enough to receive a encoded HDTV stream from the BlackMagic card but too slow to receive an uncompressed HDTV stream, indeed when I tried both I found the volume did keep up with compressed but fell behind with uncompressed. Remember that with a RAID0 volume of 4 SATAII disks a given file gets spread over the four disks and hence IO is spread over those 4 3G/s data lanes. Also remember with these disks 3G/s is just a burst speed, for AVCHD we are interested in sustained serial IO which is much less.
Before my machine broke down, I found that it took 5 hours to render 33 minutes of HDTV albeit as it went along it transcoded from AVCHD to a Microsoft HD format for Vista-only. Another interesting thing is that I found that the longer this render ran the slower it became, the estimated time started at 3 hours but the actual was five and the last one third took maybe 3 hours. Because the machine broke after that run I couldn't figure the bottleneck. For my machine bear in mind that at the repair shop we found that the Quadcore had only half the necessary electrical power plugged in, the monitor software showed however that it constantly ran around 90% of whatever capacity that reduced power supply permitted. Now then we can puzzle over why it got slower and slower and yet CPU consumption remained consistent and near to full capacity, memory was not the bottleneck because that was constant at 6.4G. But you can say that this was maybe performing like a Dualcore and was hitting some sort of wall, if you had a 1 hour render with that rate of degeneration of performance factored in what would happen to the render time, and for 3 hours you could be running indefinitely. I hope when the machine comes back the correct power supply will make it behave like a Quadcore should for this type of application. Anyway I have two theories for the degradation. First is just that PrProCS4 was getting its knickers in a twist and thereby just doing more computation per minute of video to be rendered as time went by, maybe internal resource management related to OO-type programming maybe, or related to disk IO falling behind, both these theories have problems, for the latter the CPU usage should then have dropped also.
Anyways, you need really a Quadcore system and blazing fast disk to work fully with AVCHD commercially, we found an external SATAII disk so if I were you I would just go get one and move on with your life.
Message du 03/06/09 16:08
De : "Jim Simon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro and Adobe Media Encoder running slow
For AVCHD you MUST have FAST disks.
AVCHD actually has a lower data date than DV. You need lots of CPU muscle, but disk speed is really not a factor specific to AVCHD. Anything that works for DV will work just as well for AVCHD (and HDV as well).
>

Encoder keeps running into a problem and closes adobe premiere pro down too.

Hello, i have be trying to open my Encoder but for some reason it keeps running into a problem and closing on me and has a time or two closed down my adobe premiere pro down too. What is happening?

Hi. I have the same problem using an HTC Incredible Android smartphone. The video/audio not in sync. Slight advance or delay. Not matching. I have the phone set to record as mp4, but when I use the file it says 3gp, so I transcode it to mp4. I have filmed a lot with my smartphone and now I have all this footage for over 6 months that may have this problem so I seriously need to know how to fix this or I have a ton of bad footage showing me in frame talking and it's not going to be right for YouTube videos of selfie-vlogging. So, I need to know the best, most fool-proof, most efficient, time-saving way to process and make it workable without taking too much time. Please share the very best methods which work 100% of the time. Thanks, JR
Message was edited by: XXJR2013XX

My MacBook Pro just started to run very slow, what can I do to fix it?

My MacBook Pro just started to run very slow, what can I do to fix it?

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Otherwise, take the steps below when you notice the slowdown.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

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why is the down load of mountain lion slow

HarrenBj wrote:
why is the down load of mountain lion slow
Many factors.
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Ox x mavericks very slow to using

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WHY DOES MY PREMIERE PRO CS6 LOAD ENCORE CS5?

Search for and then read an article at Microsoft
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

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The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!
I want to get a new iPhone to replace this defective phone. I am gonna be crazzzzzzzyyyyyyyy with anger,!!!,!,,,! I takes2 hours to go to Regent street apple stores for three times!!!!!. It is a lot of transport fees !
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Unless it's confirmed officially that your phone is defective, then you can ask for a replacement. Or you have to live with you. However you can trade it for a new one if you don't care the price drop.

I renewed my membership for premiere pro and I still can't use the app, what should i do

I renewed my membership for premiere pro and I still can't use the app, what should i do

Hi Lara,
Lara Puharic wrote:
I renewed my membership for premiere pro and I still can't use the app, what should i do
Why can't you use it? Do you get a warning? Does the application not launch? What happens? Answering these questions will help: FAQ: What information should I provide when asking a question on this forum?
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I down loaded new itunes to Airbook now itunes it is very slow, whats wrong

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Katrina S., "itunes won't open on windows" #21, 01:15pm Sep 3, 2005 CDT
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Premiere Pro Project loads then immediately shuts down

I have a large Premiere Pro CS4 project which is completed and has written a standard DL DVD but I now wish to incorporate it into a Bluray DVD. I have had numerous problems doing this but the system which has worked well so far is to load the PP project, export each sequence to the HD 1080 PAL 25fps format and then create a new Encore project, importing assets as I go. So far so good. I have completed a couple of other projects using this method and all goes well.
The current problem is I had done three sequences of a project (there are 6) and I needed to go out and so I stopped and let the machine encode those three before going on. Unfortunately I had begun exporting the fourth sequence and I attempted to cancel it but the machine ended up in a hopeless knot. Eventually I had to kill PP and Media Encoder and reboot the machine. I had to delete the preferences in Media Encoder to get it going, but it then worked and all three are now encoded. The fourth (which was in progress but cancelled) just disappeared - it was not saved in the MEdia Encoders queue and so that is what I expected.
This morning I attempted to load the pp project again and it loaded pp, then loaded the project but just as the yellow bar got to the end of the load sequence (no sub-windows up at all yet) it terminated pp with no messages. I tried again - same result. I had a generational backup and so I went back one version - same result. I cleaned the cache and deleted all the "Encoded Files" folders. No different. I can load other projects, and in fact the machine is now encoding another project successfully.
How do I get my project to load?
The machine is a 64bit I7-950 running Windows 7 64 bit Ultimate - it has 8gb of memory and 3.5tb of disk in a raid 5 Format

I have solved my own problem.
I had to delete User\Users\AppData\Roaming\Adobe\Common\Media Cache Files myself - Cleaning the cache did not do it completely.
Now I have restored the latest version and it works just fine.
PiccadillyPunter

Premiere Pro CC 2014 renders are painfully slow.

Running CC 2014 on a brand new iMac: 3.5 GHz Intel Core i7, 32 GB RAM, NVIDIA GeForce GTX 780M 4096 MB.
I have a 2.5 minute timeline with many dynamic link clips back to simple After Effects CC 2014 comps. Rendering in this timeline is MIND-BOGGLINGLY slow.
Video Rendering and Playback Renderer is set to Mercury Playback Engine GPU Accelerated (CUDA)
And in Preferences > Memory> I have optimized rendering for "Performance".
My Sequence is using Apple Pro Res 422 as my video preview codec with Maximum Bit Depth and Render Quality selected.
Renders should be screaming.
Is anyone else experiencing this? Have I done something stupid in my set up?

Hi Kevin. Thanks for response. Yes, acceleration is enabled. Not CUDA as I'm running on a ATI Radeon HD 5870. See screenshot below.
Also have a thread specific to my issue here: Dramatically slower encode/render times from Premiere Pro CC 2014 via both AME 2014 and direct export via PP
If you get a chance to look through it, I'd appreciate it very much.
Thanks!
Martin

Premiere Pro CC continuous crash and extremely slow renders on a new Mac Pro.

Hello,
recently we changed our editing machines with the new Mac Pro with this configuration:
- CPU 3,5 GHz 6 core Intel Xeon E5
- 32 GB RAM
- 2x AMD FirePro D700 6 GB
we work on a server connected to the Mac Pro in Dual Ethernet configuration.
The rendering of a sequence at 1920x1080 with 3 video tracks (video footage converted at ProRes 422 LT, a title on a linked After Effects Comp and a PSD graphic overlay of a small logo) of the length of about 3 minutes it takes about 4 hour... when it doesn't crash.
When it crash, usually when i simply scroll the timeline, i receive an error message very long (if you want I can send you a rtf file about it, it's too long to paste it here).
These are my system information:
- Premiere Pro CC 8.2.0 (65)
- I've installed every updates available at this time
- OS X Yosemite 10.10.2
Thank you very much in advance, and sorry for my bad english.

Thanks Andrea for your assistance in reporting that additional information. You have come across an intermittent bug which has been reported by other users with no reliable repro steps for us to follow in house. So it appears to be mainly system specific, but we're not even sure which sorts of systems demonstrate it yet.
One other thing to try is clearing your media cache files (from preferences > media panel). In the meantime,e the best thing to do is make sure you submit those crash logs to adobe whenever you get them. This helps us identify common thread among various users who may be experiencing the same problem. Also, if you have time, please file a bug report describing the steps that caused the issue in your case: http://adobe.ly/ReportBug
Please be as specific as possible when describing your steps. Without a repeatable case, a bug like this is very, very difficult to fix. Thanks again for your support.
To work around the sloe render for AE comp problem, please try right clicking on the comp in the timeline and then choose the "Render and Replace" command to transcode it out to a more easily handled format. This should help a lot with your performance slowness, and you will still have the ability to restore the original comp files if needed.

Premiere Pro down load on Mavericks very slow. Anything wrong or should I wait?

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