Premiere Pro ignores GPU Mercury and OpenCL when transcoding

I posted this in the Media Encoder Forum, but it turns out it applies to Premiere Pro as well:
My setup is a Mac Pro with GTX 680 card for mac.
I bought this card, thinking it would do what Adobe advertised: "GPU Rendering - Work faster and take full advantage of your hardware with full GPU acceleration, now included in Adobe Media Encoder."
Yeah - it doesn't work that way.
I want to transcode FullHD H264 to XDCAM HD. GPU acceleration isn't happening. The GPU is idle, while the CPU does all the work. Sure, it I want do de-interlace or downscale to an SD Format, the GPU works. But apparently not for transcoding.
Adobe should not suggest that AME can take full advantage of my hardware, because it can't.
Just thought the community should know - good luck!

Old news: http://blogs.adobe.com/premierepro/2011/02/cuda-mercury-playback-engine-and-adobe-premiere -pro.html and Tweakers Page - What video card to use?

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Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
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Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
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More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840

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Two questions:
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Premiere Pro CS5.5 mercury playback engine will be supported on GTX 680

Could someone please confirm if Premiere Pro CS5.5 mercury playback engine will be supported on GTX 680.
thanks

Jim,
Your comment was based upon results from the 560 Ti 448 card and that is € 240 or more. The 680 is € 440. That is 45% difference: € 440 - (0.45x440) = € 440 - € 198 = € 242
Your comparison is based on a € 200 GTX 560 model, which only achieves a score of around 120 seconds, which is 55% less expensive (€ 440 - (0.55x440) = € 440 - € 242 = € 198) and more than 225% slower (120 / 53 = 2.26)
So for 55% less expenditure, you lose more than 225% performance. That is very disappointing and would rank in the 'penny-wise-pound-foolish' savings. (But that is how your system can be ranked, at least in the past). There is another major flaw in your reasoning, you are only considering number of CUDA cores, nothing else. You are disregarding all the other aspects of the new architecture and that makes your argument very weak and flawed. You have to consider the number of cores AND the memory bus in combination. Something you obviously overlooked, but although the number of cores tripled in comparison to the 580, the memory bus was reduced to 256 bits width, a 50% reduction. That means that at best the expected performance gain could be 0.5 (memory bus) x 3 (number of cores) = 1.5 and not your 300%.
To summarize:
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For 55% less money, you get 44% of the performance on this test.

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It worked for me, any way we have to do following things now, I have seen this happens becasue of the corrupt dll for Visual C++ packages. if the following thing will not work, I am affraid we have to reinstall the windows 7
Good Luck
Try to remove all the Visual C++ 2010 Redistributable and Visual C++ 2008 Redistributable Packages (both x86 and x64) from the Control Panel
Download and install following Visual C++ Redistributable Packages
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
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Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)

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I solved what might be a similar problem last evening by lowering the speed of my i7-3055K (nominal 3.9GHz) to 4.2GHz from 4.5GHz.
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Hi Jason,
Sorry you're having a tough time.
For video and rendering playback options, the software option is the only choice. 512GB VRAM on AMD and Intel HD Graphics 3000 512 MB. This is a late 2011 15" Macbook Pro.
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Hello,
I am trying to turn on the mercury playback engine to use my graphic card (Geforce 9800 GT)
I have modified that cuda_supported_cards.txt using my graphic card name and when I tried to save it it says access denied
so I have copied that cuda_supported_cards.txt file to the desktop and modified it and replaced it back in to C:\Program Files\Adobe\Adobe Premiere Pro CS5.5 .
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Does your card have 1Gig of video ram?
Also, read http://forums.adobe.com/thread/773101

Premiere Pro ignores GPU Mercury and OpenCL when transcoding

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