Premiere Pro is not included in my Creative Cloud

I scrolled and skimmed 5x thinking I was just overlooking - nope.
I head to the site, I see that I can download it from the site. I click the download button. It prompts the opening of Creative Cloud app on desktop as if it is about to update on it and say it is "downloading"....
But nothing happens.
I tried this 3 more times.
THIS is why I was scared to commit to Creative Cloud - hard copies are a MUST especially if downloads and internet problems happen.
Anyone have a solution? Or am I missing something? Maybe something needs to be disabled, checked....etc?
Any help would be greatly appreciated.

This is a user to user forum, not Adobe support... you need Adobe
Adobe contact information - http://helpx.adobe.com/contact.html
Adobe Knowledgebase http://www.adobe.com/support/
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Unable to update Premiere Pro 2014.0 to 2014.1 - Creative Cloud says it's 'up to date' (Mac - Yosemite)

I have a creative cloud subscription and two computers. One at the office, and one at home.
I started a project at the office and wanted to finish it at home. But Premiere Pro won't open the project at home because it says it was created with a higher version of the app. But it says I have the latest version.
When I go to 'About Premiere' menu, it says I have version 2014.0, but at the office says 2014.1. I've tried logging out form CC, restarting the imac and logging in back. I've tried uninstalling every adobe app and reinstalling, but each time I get the 2014.0 version installed.
Please help. Thank you in advance.
Cheers.

it's not the same problem but has the same solution.
but if that solution fails, update manually: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

I can´t download Premiere Pro and it wont appear on creative cloud

I was looking for a good software to download because I recently went to a trip and I recorded a lot of footage so I wanted to edit that and make it just one video (I use Windows 7). So I looked for After effects first, I downloaded Creative Cloud but I couldn´t find the After Effects app so I downloaded Prelude. While I was using Prelude, I looked for more information on how to use it and I realized that I must have Premiere Pro, and I am kind of familiar with the software so I said "why not?" When I looked for it I couldn´t find it on Creative Cloud either and I don´t know why. I already tried to look for FAQs and nothing answers my question and I want to know if any of you have the same problem.

you need a 64 bit computer.

I cannot download Premiere Pro and After Effects onto my creative cloud.

On the adobe page it says its its downloading but nothing happens

First, do you have a 64bit computer?
You MUST have a 64bit computer... what is your computer?
Adobe's MINimums http://helpx.adobe.com/premiere-pro/system-requirements.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Must i uninstall premier pro trial version before i can use the premiere pro ii just bought under the creative cloud business package?

I had the trial for premier pro. It expired and yesterday I bought the creative cloud business package.
In the creative cloud desktop app, under premier pro, it says trial expired, and the only option across from it, is to buy. But I already bought the package yesterday, why doesn't it say download or install?
If I click premier pro it takes me to a box looking for a redemption code? Do I need a redemption code,, if so how to I get one, was it emailed to me?
Should I uninstall the premier pro I have on the computer at the moment, before I can download the one I just bought? As next to premier pro in manage application it gives an option to uninstall.. I thought it could just unlock the version I have rather then needing to uninstall it and download it again?
Any help would be greatly appreciated, please
thank you
derek

Hi Derek,
I can see that you have purchased Creative Cloud for Teams subscription. You will need to invite and accept the invite before you can carry on using the product as a ful version. I can also see that you have sent the invitation to an email address but that invitation has not yet been accepted . If thats the same email address you wish to use , kindly accept the invitation and use the same email address to login to your Creative Cloud Desktop application.
Cheers,
Kartikay Sharma

Echec mise à jour premiere pro cc . Erreur U44M1l210 avec creative cloud

Bonjour, je désespère réellement. depuis que j'ai pris (enfin!) un abonnement pour ne plus avoir à tricher et accélérer les procédures de mise à jour, je n'ai jamais eu autant de problème ! Impossible de faire la mise à jour premiere pro CC (soit la dernière), j'ai toujours un message d'erreur : échec mise à jour "Extractions des fichiers téléchargés impossible. Cliquez sur réessayer pour relancer le téléchargement. (Évidemment cela ne fonctionne pas). J ai fait le tour des forums, appelé le service client, chatter avec des techniciens, pas un pour m'aider réellement. je tente donc ici ma chance, car ça commence vraiment à me souler de payer une licence alors que mes versions pirates fonctionnaient sans aucune difficulté. Tout cela me décourage fortement à choisir le système légal, et j'ai bien envie, à force, de refaire un tour sur T411 !! Bref, si quelqu'un à une solution, je prends (je suis en société maintenant, plus d'autres choix que de m'arracher les cheveux !) .
Charly

Bonjour Charly,
Je ne suis pas un appointé d'Adobe et je n'essaye pas de te faire la morale. On a eu un cas comme le tien il n'y a pas si longtemps mais lui n'avait pas dit aussi clairement qu'il avait téléchargé des programmes craqués au préalable. On a essayé de l'aider mais toujours le même problème. Dès qu'il était devenu clair qu'il avait utilisé des programmes craqués, un bon nettoyage de sa machine avec un bon antivirus et un bon Cleaner s'imposait après désinstallation de tous ses programmes craqués. Ensuite, il n'y a plus eu de problème d'installation. Je ne te garantis rien mais c'est ce qui me semble avoir plus de chances d'aboutir
Tu es en société, tu as donc avantage à démarrer sur une machine la plus propre possible. Si tu disposes d'une autre machine sur la quelle tu n'as pas installé au préalable de programmes craqués, tu peux y installer les logiciels de ton abonnement Adobe (on peut les installer sur deux machines différentes si on ne les utilise pas en même temps (si je me rappelle bien en ce qui concerne l’utilisation simultanée) .
Bonne chance et tiens nous au courant .

Why does Premiere Pro not show in the Creative Cloud

I just bought the montly membership, paid, got the confirmation, but still Premiere Pro does not show in my Creative Cloud options - under audio/video it only shows and Photoshop, Prelude and Audition.
When I use the link in the email confirmation that I received I can press 'getting started'.
This leads me to the online Creative Cload Download - when I scroll to Premiere Pro, click on download I go to the next page, but still the program does not show?
What should I do differently? I am logged in already.
Please help me!

Do you have a 64-bit machine? Normally the listing will only include programs that your machine is capable of running. Check your machine capabilities against the requirements for Premiere Pro and see if it comes up short.
http://www.adobe.com/products/premiere/tech-specs.html

Premiere Pro Not Installing Even Though Creative Cloud States Installed

Hello All,
I'm currently unable to install Adobe Premiere Pro, I've installed it via Creative Cloud and it states its installed but nothing is located on my Windows 7 machine. I have attached two pictures of it saying installed and when I want to remove it the file size is 2.8MB, is there a way to resolve this issue at all?
Any help would be most appreciated
Regards
Daniel

Hi yolanda,
Please try solution 2 and 3 mentioned in the KB Doc : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

Adobe premiere pro did not appear on my menu as creative cloud could download it.

adobe premiere pro did not appear on my menu as creative cloud could download it.

http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Premiere Pro is NOT on my Creative Cloud

I can't find the way to use the Premiere Pro. I'm also afraid to pay for it because of the worry that the program still would not appear on the Creative Cloud. What should I do to download the Premiere Pro?

Hi Seo Kyung,
Please make sure that your computer meets the minimum system reuirements for Premiere Pro CC.
You can check the details here
http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-premiere-pro.html
Thanks

How come my premiere pro is not downloading

I downloaded creative cloud for my mac pro and now the premiere pro is not downloading

Are you saying that you can see Premiere Pro in the Cloud app but it won't download?
Or can you not see Premiere Pro for download at all?
Premiere Pro is 64 bit only software so check that you have a 64 bit computer and 64 bit operating system otherwise you won't be able to download it or install it.

Premiere Pro CS4 (which includes Encore CS4) Failed to install

HI everyone, I am trying to reinstall Premiere Pro (which also includes Encore CS4) since I seem to be having some problems with the Blu-ray authoring in Encore. I uninstalled Premiere Pro from the Add/Delete Programs in Win XP Pro Control panel. After uninstalling, I'm trying to reinstall Premiere Pro/Encore programs. However, I'm getting an "Error Code 2" for Dynamic Link, Encore CS4, Encore CS4 Codecs, and the Encore US Language Pack. Then the install stops and fails to complete the installation.
Anyone have any ideas what's happening here? My system specs are below. I don't know what's wrong in order to fix it.
~thanks, Gail
Win XP Pro SP2
Q6600 Quad Core Processor
4gig ram
X1950 Pro Video Card
PK5 Deluxe ASUS MoBo
Not connected to internet. No anti-virus software, firewall, or internet/Lan connected or activated.
Internal 7200 hard drives.

I'd just suggest to run CS4 clean tool one time or (better) twice, after uninstallation.
http://www.adobe.com/support/contact/cs5clean.html
In this way you can clean register also.
Good choice to switch off antiviruses.
Take also a look to the disks, are they clean?
Ciao
Giorgio

HELP! Premiere pro could not retrieve the 'my documents' folder location?!

Hi
I just installed Creative Cloud and downloaded Premiere CS6.
When I start it, I get two dialogue boxes saying the same thing...
"adobe premiere pro could not retrieve the 'my documents' folder location. The application will make use of a temporary folder for this session..."
When I then go to export to Media Encoder, it crashes repeatedly.
I am unable to find the My Documents folder on my system - it's a new system and must have been set up strangely.
Can someone please help here as I am unable to run my video editing business when I can't export files!
Thanks
Geoff

As far as I know "My Documents" is a Windows thing... giving more information when asking a question is a good thing... Information FAQ http://forums.adobe.com/message/4200840
If you are on Windows, search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US for help on creating that folder

Premiere Pro CC not will not open since upgraded to Yosemite on Mac early 2008?

Premiere Pro CC not will not open since upgraded to Yosemite on Mac early 2008?@

Have you informed Apple of your problem?
Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message : "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
PLEASE HELP!

Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay

Premiere Pro is not included in my Creative Cloud

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