Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor

When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/mightykilt/shared/
adobe/Mediacore/Backened/Make/Mac/../../Src/
Sequence/LinkContainer.cpp-184]
and then opens this one:
Adobe Premiere Pro
Sorry, a serious error has occured that requires
Adobe Premiere Pro to shut down. We will attempt to
save your current project.
It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
I've tried to update my system (I have the Production Premium Suite), but it came up with this:
Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.5 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Prelude CS6 1.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Photoshop 13.0.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 26.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe SpeedGrade CS6 6.0.4 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe After Effects CS6 11.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Audition CS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Premiere Pro CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
Any help would be hugely appreciated. Thank you.
Sam

A crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version.

Similar Messages

Premiere Pro CC crashes when using jpg pictures in timeline. Any help?

My PP CC (on Mac) crashes when using (large) jpg pictures in a HD timeline. PP gives me this path in an error message: [/sirreact64/releases/2013.03/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Video/Vid eoPreviewCache.cpp-75]
But that is not the worst thing. This crash destrys the project file and I can not open it again, so all work is lost. Also the backup files won't open. Anybody know how to solve this?
I am working on a 1/2 hour documentary and I am not happy with PP CC now!!!

Pictures that are "overly" large may cause video editing problems
Photo Scaling for Video http://forums.adobe.com/thread/450798
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Mac Pro keeps crashing when using with KVM. where to start my investigation

hi guys.
i have recently ordered ATEN CS-1762 KVM switch (2 ports model) to control my Mac and PC with a single keyboard and mouse. This KVM supports USB and DVI. the problem i have is Mac crashing when i switch from PC. I contacted mfg lately and they are unaware of this issue due to not having Mac Pro to test with this appliance. They have tested it with Mac Mini, G4 and G5 though and all was OK. based on this they put a description that this box is compatible with Mac. Anyway, being relatively new Mac user i ask for your help.
here are my steps and some ATEN's thoughts:
1. accroding to ATEN tech support, i should power up my second computer after the first one was started and is running. firstly i start the Mac Pro, 5 mins after that i power up my PC.
2. When both computers are up and running (Mac is in KVM focus), i switch to PC and all seems OK. I have noticed though that if NumLock is activated during the PC session, I won't be able to switch back to Mac. However, even though NumLock is OFF i still may have troubles when switching back to Mac. So it is not the rule, but maybe the clue to start with..
NOTES:
1. if i start PC first, Mac won't start at all. The power led will be on, but there will be no picture on the monitor and it won't accept any keyboard/mouse inputs as well as it will be network inaccessible.
2. I tried looking into Mac's logs but need your help in getting this clear.
here is the log. as you will see it stops at 13:04 and then continues at 13:08 after reboot.
i've seen some parallel's VMs but i don't have Parallels installed. i used to have it, but then it never happened to work so i deleted it from the machine. can this be the case it is still somewhere?
pls guys, any thoughts are very welcome!!!
PS: i can cause Mac to crash the same way if necessary or if log looks inclomplete. the thing forgot to mention is: when Mac crashes and i reboot it, it will not necessarily boot up completely. i've noticed that i would have to reset the KVM switch prior to Mac's successful start up. so maybe i copied the wrong log (not the one immediately after the crash). pls advise here
Alex
EDIT: specs for machines are:
Mac Pro dual 2.6GHz, 1GB (+1GB aftermarket added half a year back, works perfectly), HDD 260GB, Nvidia 7300 256Mb.
PC - Supermicro dual xeon 1.6GHz, 4GB Ram, 4 x 36GB SCSI, Nvidia 5200 256 MB with Windows 2000 Server.
Apr 18 13:03:38 localhost kernel[0]: hi mem tramps at 0xffe00000
Apr 18 13:03:38 localhost kernel[0]: PAE enabled
Apr 18 13:03:38 localhost kernel[0]: 64 bit mode enabled
Apr 18 13:03:38 localhost kernel[0]: standard timeslicing quantum is 10000 us
Apr 18 13:03:38 localhost kernel[0]: vmpagebootstrap: 512109 free pages
Apr 18 13:03:38 localhost kernel[0]: migtable_maxdispl = 71
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: 77 prelinked modules
Apr 18 13:03:38 localhost kernel[0]: ACPI CA 20060421
Apr 18 13:03:38 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=2 LocalApicId=7 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=3 LocalApicId=6 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=4 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=5 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=6 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=7 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Apr 18 13:03:38 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Apr 18 13:03:38 localhost kernel[0]: using 10485 buffer headers and 4096 cluster IO buffer headers
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: Started CPU 01
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: Started CPU 02
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Apr 18 13:03:38 localhost kernel[0]: Started CPU 03
Apr 18 13:03:38 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Apr 18 13:03:38 localhost kernel[0]: Security auditing service present
Apr 18 13:03:38 localhost kernel[0]: BSM auditing present
Apr 18 13:03:38 localhost kernel[0]: disabled
Apr 18 13:03:38 localhost kernel[0]: rooting via boot-uuid from /chosen: BE5A00F3-0C3D-4125-9DE4-3F2193D3DAA8
Apr 18 13:03:38 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Apr 18 13:03:38 localhost kernel[0]: USB caused wake event (EHCI)
Apr 18 13:03:38 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0016cbfffe6cfb5c; max speed s800.
Apr 18 13:03:38 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST3160812AS P Media/IOGUIDPartitionScheme/Customer@2
Apr 18 13:03:38 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Apr 18 13:03:38 localhost kernel[0]: jnl: replay_journal: from: 3560448 to: 7934976 (joffset 0x48b341000)
Apr 18 13:03:38 localhost kernel[0]: HFS: Removed 9 orphaned unlinked files
Apr 18 13:03:38 localhost kernel[0]: Jettisoning kernel linker.
Apr 18 13:03:38 localhost kernel[0]: Resetting IOCatalogue.
Apr 18 13:03:38 localhost kernel[0]: PXS1: family specific matching fails
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 1
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: NVDANV40HAL loaded and registered.
Apr 18 13:03:38 localhost kernel[0]: PXS1: family specific matching fails
Apr 18 13:03:38 localhost kernel[0]: Previous Shutdown Cause: 3
Apr 18 13:03:38 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Apr 18 13:03:38 localhost mDNSResponder-108.4 (Jan 8 2007 20: 39:46)[30]: starting
Apr 18 13:03:38 localhost memberd[38]: memberd starting up
Apr 18 13:03:38 localhost DirectoryService[42]: Launched version 2.1 (v353.6)
Apr 18 13:03:39 localhost lookupd[44]: lookupd (version 369.6) starting - Wed Apr 18 13:03:39 2007
Apr 18 13:03:39 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:01:63:16
Apr 18 13:03:39 localhost configd[34]: No AirPort Driver found.
Apr 18 13:03:39 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:01:63:17
Apr 18 13:03:39 localhost diskarbitrationd[37]: disk0s2 hfs FDAB59BA-2B84-3AD5-AF66-4BD8CFA20261 Macintosh HD /
Apr 18 13:03:40 localhost lookupd[55]: lookupd (version 369.6) starting - Wed Apr 18 13:03:40 2007
Apr 18 13:03:42 localhost kernel[0]: Intel8254x -- Link Up -- 00:17:f2:01:63:16 -- called by interruptOccurred() --
Apr 18 13:03:42 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Apr 18 13:03:42 localhost kernel[0]: -- Auto-Neg Advertise Reg (04d) = 0xde1, Link Partner Ability Reg (05d) = 0x41e1, Gig Advertise Reg (09d) = 0xe00, Gig Link Partner Ability Reg (10d) = 0x4000
Apr 18 13:03:42 localhost mDNSResponder: Adding browse domain local.
Apr 18 13:03:43 localhost loginwindow[62]: Login Window Started Security Agent
Apr 18 13:03:46 localhost kernel[0]: Intel8254x -- Link down -- 00:17:f2:01:63:17 -- called by enableHardware() --
Apr 18 13:03:46 localhost kernel[0]: -- Auto-Neg Advertise Reg (04d) = 0xde1, Link Partner Ability Reg (05d) = 0x0, Gig Advertise Reg (09d) = 0xe00, Gig Link Partner Ability Reg (10d) = 0x4000
Apr 18 13:03:46 Alexs-Computer configd[34]: setting hostname to "Alexs-Computer.local"
Apr 18 13:03:46 Alexs-Computer TabletDriver[71]: RunApplication called while eRelaunching
Apr 18 13:03:52 Alexs-Computer configd[34]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Apr 18 13:03:52 Alexs-Computer configd[34]: posting notification com.apple.system.config.network_change
Apr 18 13:03:52 Alexs-Computer lookupd[82]: lookupd (version 369.6) starting - Wed Apr 18 13:03:52 2007
Apr 18 13:03:52 Alexs-Computer ntpdate[94]: can't find host time.euro.apple.com\n
Apr 18 13:03:52 Alexs-Computer ntpdate[94]: no servers can be used, exiting
Apr 18 13:03:55 Alexs-Computer configd[34]: target=enable-network: disabled
Apr 18 13:04:15 Alexs-Computer configd[34]: posting notification com.apple.system.config.network_change
Apr 18 13:04:15 Alexs-Computer lookupd[148]: lookupd (version 369.6) starting - Wed Apr 18 13:04:15 2007
Apr 18 13:04:15 Alexs-Computer SystemStarter[41]: "/Library/StartupItems/Tablet" failed security check: permissions
Apr 18 13:04:17 Alexs-Computer kernel[0]: Parallels Workstation Hypervisor started.
Apr 18 13:04:17 Alexs-Computer kernel[0]: Parallels Workstation VMM Main driver started.
Apr 18 13:04:18 Alexs-Computer kernel[0]: comparallels_kextPvsvnic: Ethernet address 00:01:23:45:67:89
Apr 18 13:04:19 Alexs-Computer SystemStarter[41]: Parallels VirtualMachine drivers (149) did not complete successfully
Apr 18 13:08:25 localhost kernel[0]: hi mem tramps at 0xffe00000
Apr 18 13:08:25 localhost kernel[0]: PAE enabled
Apr 18 13:08:25 localhost kernel[0]: 64 bit mode enabled
here couple more logs right at the moment of crash (found in paic.log). hopefully then can shed som elight on the troubles:
pls advise
Wed Apr 18 13:04:16 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00004000, CR3: 0x01019000, CR4: 0x000006e0
EAX: 0x23a3d578, EBX: 0x00000000, ECX: 0x00001000, EDX: 0x00004000
CR2: 0x00004000, EBP: 0x2544bc18, ESI: 0x23a3d578, EDI: 0x00004000
EFL: 0x00010206, EIP: 0x0019637c, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2544b9d8 : 0x128d08 (0x3cb134 0x2544b9fc 0x131de5 0x0)
0x2544ba18 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x2544bb28 : 0x19ada4 (0x2544bb40 0x23a39578 0x2544bb98 0x84ae50)
0x2544bc18 : 0x84b148 (0x23a39000 0x2 0x2544bc68 0x1a1738)
0x2544bc38 : 0x8393d4 (0x2544bddc 0x0 0x2544bc68 0x4b0000)
0x2544bd18 : 0x6ca33a (0x23a39000 0x2544bdaa 0x2544bdaa 0x84)
0x2544bd78 : 0x6be697 (0x3c34000 0x2544bdaa 0x2544bdaa 0x84)
0x2544bdf8 : 0x6a72e3 (0x3c34000 0x1 0x2544be48 0x1a1738)
0x2544be18 : 0x6aee4a (0x553f8000 0x0 0x3ff96a27 0x3d87)
0x2544be78 : 0x546b55 (0x3c34000 0x2544beac 0x1 0x1a26ce)
0x2544bec8 : 0x54a1d0 (0x3a21e00 0x3 0x3f60ddf8 0x3d87)
0x2544bee8 : 0x54bc8d (0x3a21e00 0x7abf 0x5cbd220 0x5cbd160)
0x2544bf28 : 0x39c536 (0x3a21e00 0x3a40280 0x8 0x2)
0x2544bf78 : 0x13d7d9 (0x3a40280 0x3a87e78 0x0 0x0)
0x2544bfc8 : 0x19ac1c (0x0 0x0 0x19e0b5 0x397fcec) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.5.2)@0x6c9000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
com.apple.iokit.IOHIDFamily(1.4.10)@0x531000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Wed Apr 18 17:06:26 2007
panic(cpu 1 caller 0x001A429B): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00004000, CR3: 0x01019000, CR4: 0x000006e0
EAX: 0x23a4d578, EBX: 0x00000000, ECX: 0x00001000, EDX: 0x00004000
CR2: 0x00004000, EBP: 0x25443c18, ESI: 0x23a4d578, EDI: 0x00004000
EFL: 0x00010206, EIP: 0x0019637c, CS: 0x00000008, DS: 0x04080010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x254439d8 : 0x128d08 (0x3cb134 0x254439fc 0x131de5 0x0)
0x25443a18 : 0x1a429b (0x3d0e4c 0x1 0xe 0x3d0670)
0x25443b28 : 0x19ada4 (0x25443b40 0x23a49578 0x1 0x4065004)
0x25443c18 : 0x84b148 (0x23a49000 0x2 0x25443c48 0x713bbf)
0x25443c38 : 0x8393d4 (0x25443ddc 0x0 0x25443c68 0x7116c2)
0x25443d18 : 0x6ca33a (0x23a49000 0x25443daa 0x25443daa 0x84)
0x25443d78 : 0x6be697 (0x3c61c00 0x25443daa 0x25443daa 0x84)
0x25443df8 : 0x6a72e3 (0x3c61c00 0x2 0x25443e28 0x1e)
0x25443e18 : 0x6aee4a (0x523e0000 0x0 0xfd8e30e2 0xc93)
0x25443e78 : 0x546b55 (0x3c61c00 0x25443eac 0x2 0x1a26ce)
0x25443ec8 : 0x54a1d0 (0x3a21e00 0x3 0xfcf5a332 0xc93)
0x25443ee8 : 0x54bc8d (0x3a21e00 0x1917 0x4336be0 0x4336b20)
0x25443f28 : 0x39c536 (0x3a21e00 0x3a40280 0x8 0x2)
0x25443f78 : 0x13d7d9 (0x3a40280 0x3a39ff8 0x0 0x3303)
0x25443fc8 : 0x19ac1c (0x0 0x0 0x19e0b5 0x5cb2144) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.5.2)@0x6c9000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
com.apple.iokit.IOHIDFamily(1.4.10)@0x531000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386

ok so i experimented a little with the hardware and here what i have to the moment:
1. i thought that the usb kb could be the case for mac os to crash so i disconnected the cable from the KVM and plugged normal apple kb to the mac.
2. however when i tried switching back to mac, the machine crashed again.
from what i noticed for the last few days 'working' with this kvm switch was the screen resolution changing while i was switching. meaning the screen flickered for couple of times prior to showing 1280x1024 that was set up in the system. during flickering the resoution became 1024x768. i 've seen it pretty clearly, just it was for half of a second.
also when powering up both machines, they were starting with 1024x768 and not 1280x1024 as was set up. i had to manually change the screen resolution on both machines (pc and mac) every time after successful start up.
so by far my understanding is that kvm switch forces monitor for 1024x768 during switches and on start up. it also causes the OSes (win2K and MacOSX) to lose 1280x1024 and accept 1024x768 as if the monitor was changed and couldn't operate at a higher resolution.
having said that i uploaded this info to kvm mfg (ATEN) and couple more mac forums so that this info may help someone else when ordering a kvm for mac. at the same time i am still open for any thoughts, advices and crazy ideas to get round this bug.
alex

Premiere pro keeps crashing

Hi,
I am using Premiere pro and lately it keeps crashing every 10-15 minutes. I have closed all programs and am only running Premiere pro. I check the activity monitor and it looks like the inactive memory keeps increasing. I have searched for this on the web and found I can "purge" it from the command line. Still premiere pro keeps crashing. This is very frustrating. I cannot keep working like this.
I have a Mac OS version 10.8.5. 2.2 GHz Intel Core i7. Memory is 16 GB 1600 MHz DDR3. Startup Disk is Macintosh HD.
I have no idea what is causing this. It seems to be random, but I think it happens often when I am playing the video after making some modifications to the timeline (e.g., changing zoom, audio, etc.).
Thanks.

you may want to try switching the renderer to software only if its not already. this is an option when creating a new project, or from the menu, project settings.

Premiere CC keeps crashing when moving or deleting a group of clips

Hello,
I am getting this weird bug where Premiere CC keeps crashing when I am trying to delete or move (either by using drag'n drop or cut-and-paste*) a selected group of clips on the timeline.
The sequence is set to QT ProResHQ for video previews to match the codec of the video files, so this couldn't explain this issue.
Here is the error message I am getting everytime:
Premiere Pro has encountered an error.
[/ppro721/releases/2013.10/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Sequence/Pers istentGroupContainer.cpp-279]
* Copy-paste does work though, that's my workaround for the moment: I copy the selected group of clips, then delete the "originals" one by one, because Premiere crashes only when I am trying to delete or move more than one clip at a time...
Even though I have found a temporary workaround for this weird problem, it's really frustrating as it keeps happening randomly throughout the sequence (not all clips on the same timeline are affected by this), and it complicates the execution of such basic operations as deleting or moving clips around on a timeline.
Any help is welcome, as I keep wasting a lot of precious editing time with this issue.
Thank you.

KT7373
What computer operating system is your Premiere Elements 9 running on and are you running the 9.0.1 Update version of the program. Just background information.
To each of the three groups, have you first applied the Group option under the Clip Menu? If so, you do not use Alt or Ctrl. You click and drag the selected/highlighted Group to where you want it. Doing that, to the extreme, I can move the Groups including dragging Group 2 over Group 3 to place Group 2 after Group 3 and no disturbances.
But you must wait the the Group to be selected/highlighted completely before you move it.
However, could it be that you have lost control of your project for resource reasons. Besides the 24 tracks high and the body of the tracks in three Groups, what is the duration of this project? Premiere Elements 9.0/9.0.1 is a 32 bit application whether it is run on a 32 bit or 64 bit computer, and the limitations include max supported installed RAM = 4 GB of which 3.2 to 3.0 or less of that are available.
Please review and consider.
Thank you.
ATR

Premiere Pro CC crashes when importing media.

Premiere Pro CC crashes when importing media. Every time. Driving me crazy.
It crashes as soon as the Windows dialogue box comes up.
Does it in new projects and in a project I created and imported into just fine 2 days ago.
Have rebooted.
Running Windows 8.1 on Samsung Series 5 ultrabook Intel i5 - not too sure what else to say about other settings:
I did have a problem the other day when Windows was crashing when browing a large folder of largish images and video clips but it went away when I put images and videos in separate folders.

Thanks for reply.
Point taken but I've been using it for over a year for simple edits (5 min films) in PPCC just fine. Can't even do what I could do the other night now.
Simple folder with a few jpegs and movies in it. In fact it just crashes before I even got to another folder.

Premiere Pro CS5 crash when adjusting audio gain

Premiere Pro CS5 crash when adjusting audio gain
The same on another workstations.
Have any idea?

Hi Dennis,
I just had a go and can reproduce the problem straight away too.
Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
Asus Rampage III extreme
Intel i7 980x @ 3.33GHz
24Gb ram
Windows 7 64 bit
Using onboard sound - Realtek HD 6.0.1.6037
Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
Log Name:      Application
Source:        Application Error
Date:          12/08/2010 14:28:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000005
Fault offset: 0x000000000001dfcd
Faulting process id: 0x16ec
Faulting application start time: 0x01cb3a21ad8357e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
    <EventRecordID>2401</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>5.0.1.0</Data>
    <Data>4bf119d2</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.4926</Data>
    <Data>4a1750b0</Data>
    <Data>c0000005</Data>
    <Data>000000000001dfcd</Data>
    <Data>16ec</Data>
    <Data>01cb3a21ad8357e4</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
    <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
    <Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
</EventData>
</Event>

Premiere Pro CC Crashing when Scrolling Through Sequence in Timeline - Audio Waveform Goes Blank First

The description is in the title: Premiere Pro CC Crashing when Scrolling Through Sequence in Timeline - Audio Waveform Goes Blank First.
Just started today, won't stop crashing now after a minute or two, and always does it when I scroll through the timeline of a sequence. The audio waveform goes blank first.
What is going on?
Date/Time:
2014-10-22 12:16:16.078 -0400
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: E1BCDCD7-6284-3012-9151-FF85491060DA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000011d74b000
VM Regions Near 0x11d74b000:
VM_ALLOCATE
000000011d748000-000000011d74b000 [   12K] rw-/rwx SM=PRV
--> STACK GUARD
000000011d74b000-000000011d74c000 [
4K] ---/rwx SM=NUL stack guard for thread 4
Stack
000000011d74c000-000000011d7ce000 [ 520K] rw-/rwx SM=COW thread 4
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

same problem of mine, as posted here:
Crash when scrolling the timeline
please find attached the crash report log, as requested.
Process:         Adobe Premiere Pro CC 2014 [3770]
Path:            /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier:      com.adobe.AdobePremierePro
Version:         8.2.0 (8.2.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [225]
Responsible:     Adobe Premiere Pro CC 2014 [3770]
User ID:         501
Date/Time:       2014-12-22 16:33:25.725 +0100
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: DC744912-A135-A02B-C2D3-75C4CA421CDD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011a46a000
VM Regions Near 0x11a46a000:
    VM_ALLOCATE            000000011a461000-000000011a46a000 [   36K] rw-/rwx SM=PRV
-->
    VM_ALLOCATE            000000011a46d000-000000011a46e000 [    4K] rw-/rwx SM=PRV
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000011a46a000
VM Regions Near 0x11a46a000:
VM_ALLOCATE 000000011a461000-000000011a46a000 [   36K] rw-/rwx SM=PRV
-->
VM_ALLOCATE 000000011a46d000-000000011a46e000 [    4K] rw-/rwx SM=PRV
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.HandlerTimeline.framework 0x000000010c2b31f4 HandlerTimeline::TimelineMediaIconManager::DrawAudioWaveform(UIF::DC&, ASL::ParamRect<int> const&, ASL::ParamColor<RGBColor>, unsigned int, unsigned int, ASL::InterfaceRef<ASL::ASLUnknown, ASL::ASLUnknown>, bool, std::vector<bool, std::allocator<bool> > const&) + 1620
1   com.adobe.HandlerTimeline.framework 0x000000010c1dc4f5 HandlerTimeline::AudioTrackContentView::DrawWaveform(UIF::DC&, ASL::ParamRect<int> const&, ASL::ParamRect<int> const&, ASL::InterfaceRef<BE::ITrackItem, BE::ITrackItem>, unsigned int, ASL::InterfaceRef<ASL::ASLUnknown, ASL::ASLUnknown>) + 2661
2   com.adobe.HandlerTimeline.framework 0x000000010c1dafb3 HandlerTimeline::AudioTrackContentView::DrawTrackItemWaveform(ASL::InterfaceRef<BE::ITrac kItem, BE::ITrackItem>, dvamediatypes::TickTime const&, int, ASL::InterfaceRef<ASL::ASLUnknown, ASL::ASLUnknown>) + 2131
3   com.adobe.HandlerTimeline.framework 0x000000010c2b447d HandlerTimeline::TimelineMediaIconManager::HandleWaveformNotification(int) + 429
4   com.adobe.HandlerTimeline.framework 0x000000010c2b53b0 HandlerTimeline::AsyncRequestNotifier::ListenToMessage(ASL::Message const&) + 176
5   com.adobe.ASLMessaging.framework 0x0000000100e1fb97 ASL::Broadcaster::BroadcastMessageInner(ASL::Broadcaster::ListenerRecord const&, ASL::Message const&) + 39
6   com.adobe.Frontend.framework   0x000000010006b039 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
7   com.adobe.ASLMessaging.framework 0x0000000100e1f71f ASL::Broadcaster::BroadcastMessage(ASL::Message const&) + 1695
8   com.adobe.ASLMessaging.framework 0x0000000100e25e9a ASL::StationUtils::BroadcastMessage(dvacore::utility::ImmutableString const&, ASL::Message const&) + 42
9   com.adobe.dvacore.framework   0x00000001003c763c boost::function0<void>::operator()() const + 28
10 com.adobe.dvacore.framework   0x00000001003c8f4c dvacore::threads::(anonymous namespace)::FunctionQueue::ExecuteOneFunction(boost::shared_ptr<dvacore::threads::(anonym ous namespace)::FunctionQueue>, bool) + 124
11 com.adobe.dvacore.framework   0x00000001003c9a4c boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<bool, bool (*)(boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue>, bool), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue> >, boost::_bi::value<bool> > >, void>::invoke(boost::detail::function::function_buffer&) + 60
12 com.adobe.dvacore.framework   0x00000001003c763c boost::function0<void>::operator()() const + 28
13 com.adobe.dvacore.framework   0x00000001003c9b02 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 18
14 com.apple.CoreFoundation 0x00007fff8b7ae3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
15 com.apple.CoreFoundation 0x00007fff8b7adf1f __CFRunLoopDoTimer + 1151
16 com.apple.CoreFoundation 0x00007fff8b81f5aa __CFRunLoopDoTimers + 298
17 com.apple.CoreFoundation 0x00007fff8b7696a5 __CFRunLoopRun + 1525
18 com.apple.CoreFoundation 0x00007fff8b768e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox 0x00007fff93049a0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox 0x00007fff93049685 ReceiveNextEventCommon + 173
21 com.apple.HIToolbox 0x00007fff930495bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit 0x00007fff8e47924e _DPSNextEvent + 1434
23 com.apple.AppKit 0x00007fff8e47889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit 0x00007fff8e46c99c -[NSApplication run] + 553
25 com.adobe.Frontend.framework   0x00000001000d302d FE::MacApplication::RunSelf() + 45
26 com.adobe.Frontend.framework   0x0000000100047e98 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4328
27 com.adobe.Frontend.framework   0x00000001000d4944 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
28 com.adobe.Frontend.framework   0x00000001000dbbe5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
29 com.adobe.AdobePremierePro     0x00000001000018ac main + 508
30 com.adobe.AdobePremierePro     0x00000001000016a4 start + 52

My iPad 2 keeps crashing when using iPhoto.

My iPad 2 keeps crashing when using iPhoto. Have cleared my 'open' apps, reset and restored the iPad, reinstalled iPhoto. But same result when editing pictures imported from SD card. Seems like iPhoto is built for the quad core GPU of the new iPad? Pretty a waste of my $5 until I get it to stop crashing. I'm on OS5.1. Thanks!

Ratm68 wrote:
My iPad 2 keeps crashing when using iPhoto. Have cleared my 'open' apps, reset and restored the iPad, reinstalled iPhoto. But same result when editing pictures imported from SD card. Seems like iPhoto is built for the quad core GPU of the new iPad? Pretty a waste of my $5 until I get it to stop crashing. I'm on OS5.1. Thanks!
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I'm using this program on a MAC, 6-Core Intel Xeon Processor. MAC OS X Lion 10.7.5.
I'm ready to lose my mind.

I am having a very similar experience.....I have been working in Adobe Premiere Pro for well over 8 years and have always had issues with crashes when working with audio files, keyframing, transition placement, trimming and so on. I have had nightmares with some projects that I am having crashes every change I do and it seems once you get an issue with a project it only gets worst. I have worked on a number of different systems in regards to hardware and get the same issues, OS has been Windows 7 64bit for number of years. I would have expected Adobe to have been able to smooth this out by now but it just keeps rearing its ugly head when I`m on a deadline crunch.
I try to never work with Mp3s and always request wav but it doesn't seem to matter in the long run.
Just wanted to let you know you are not the only one and I am having a serous issue with this problem once again!
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Hi,
I applied a transition "CLOCK WIPE" and when i change any parameter within the transistion then Premiere Pro CS5 crashes.
What I have tested is that only happens when the mercury playback engine is turned on.

Adobe Feature Request/Bug Report Form

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The screen message I get is this one:
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I'm working with XMF files shot with a Canon C300 synced using premiere to sound files (.wav). It only happens when I try to edit but it doesn't matter if I try to edit sound, sound and image or just image.
What it doesn't make sense is that it says something about "dynamic lynk" and, as far as I know, I'm not using dynamic link at all.
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Now, a few updates after a very long night (just in case it might help somebody)
Up until last night, I was saving my Premiere Projects in a Dropbox Folder inside my computer. It was a quick safe way of having a backup copy. Well, it seems that the crash is somehow related. Don't ask me why but once I moved the project file to a regular hard drive (actually a RAID0 where I keep my heavier files) the crashes have stopped.
This morning I went back to the dropbox idea with a new project and -Voilá!- after three hours of work, it crashed again. I moved the file to the RAID disk and no more crashes. My guess is that it is somehow related to the auto-save files that premiere keeps saving. Once it reaches a certain amount (around 20 in my experience) dropbox and Premiere start to do something weird and they crash the software... (It might be related to the software dropbox uses to keep your folders updated and keep backup versions of everything)
I'll run a few tests next week trying to keep the Auto-save files out of dropbox and just the regular files there to see what happens.
Best regards
Jaime

Premiere Pro CC crashes when trying to Export Media

I really hope someone can help me with this.
I bought a brand new Dell XPS 15 because I will be studying multimedia production next year. Next week I'm registering for the art school and I'll be able to buy a CC student license. I installed the Creative Cloud Trial Version because I couldn't wait to check out the new features in Photoshop and Premiere Pro. However after working on a Premiere Pro project for several hours, the program crashed when trying the Export>Media function.
As soon as I hit Export>Media in every project I make in Premiere Pro, the following dialog box pops up: "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.". I'm not able to export my project, not even by using the keyboard shortcut Ctrl+M.
I already tried reinstalling Creative Cloud, without any luck. Any idea what could be causing this? I really need this fixed before school starts, so help is much appreciated.
Here are my system specs:
- Intel Core i7-4712HQ processor
- 16GB DDR3L RAM
- Nvidia GeForce GT750M 2GB
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Thanks to everyone willing to take a look at my problem.

Hi John,
Thanks for your response. I checked all those links but I'm afraid none of those solves my problem. My GPU drivers are up to date and changing BIOS settings to fixed to disable Nvidia Optimus doesn't work as well.
I checked Windows Event Viewer and the error shows as following:
EventData
Adobe Premiere Pro.exe
8.0.0.169
536f4f89
MSVCR110.dll
11.0.51106.1
5098826e
c0000409
00000000000740c4
21b4
01cf994108252059
C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
C:\Windows\SYSTEM32\MSVCR110.dll
a2ad4021-0534-11e4-8260-e82aea8638f9

Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor

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