Premiere Pro Not installing

I downloaded the Master Collection, and every program installs fine except for Premiere Pro. I'm not sure why it doesn't work and I don't recall any specific error messages besides " Premiere Pro will not install" Here are my computer specs:
OS: Windows 7 64 bit
Screen Resolution: 1280x1024
Processor: Q6600 @ 2.4Ghz
RAM: 3GB
GPU: 8600 GTS
HDD: 320 GB
Any ideas why it won't install? I just wiped my HDD and reloaded 64 bit from 32 bit, and After Effects then worked but not Premiere.
Thanks for your time.

We cannot know. You are not providing any system information. Such issues are most of the time driver issues where certain DLLs are not released/ unloaded from memory.
Mylenium

Similar Messages

  • Premiere Pro Not Installing Even Though Creative Cloud States Installed

    Hello All,
    I'm currently unable to install Adobe Premiere Pro, I've installed it via Creative Cloud and it states its installed but nothing is located on my Windows 7 machine. I have attached two pictures of it saying installed and when I want to remove it the file size is 2.8MB, is there a way to resolve this issue at all?
    Any help would be most appreciated
    Regards
    Daniel

    Hi yolanda,
    Please try solution 2 and 3 mentioned in the KB Doc : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    Regards,
    Rave

  • Is Soundbooth part of the Adobe Premiere Pro CS5 install?

    Is Soundbooth part of the Adobe Premiere Pro CS5 install?  If so, I need to find out why the Soundbooth option is greyed out when a user tries to edit an audio file through Premiere Pro using Soundbooth.
    Thank you.

    Or available a la carte: sound editing software | Adobe Soundbooth CS5

  • Xi-fi fatality pro not installing on Win7

    )Xi-fi fatality pro not installing on Win7 I'm done. 7 hours trying to install a **bleep**ing sound card. Ridiculous. Before any one suggests, I've tried the Pax drivers, the KX drivers, some beta drivers, swapping slots, uninstall, clean drivers, safemode, killing a chicken - Nothing. Creatives crap drivers will not detect their own card, even though Everest has no problem telling me what card I have. HD Audio device is what I get. And even then I have no sound and the orange connecter seems to be a S/PDIF jack.
    Creatives own PID hotfix will not even detect it(how lame is that). No matter what I try, and I've tried everything on these forums (and elsewhere) short of a format and re-install - and I'm not doing that for a ****ed sound card.
    This is not a plea for help. I've availled myself of all the help here and elsewhere (at least the search function works). Thanks to everyone who's helped others and as a result tried to help me as well. But creative's garbage will not work on my system.
    I remember my old Audigy 2 was a pain in the ass, I should have my head examined for even considering Creative again.
    Oh well. I hear ASUS is good. I'm just sorry I wasted my time with this piece of crap.

    -sorry to hear about your problems, I had the same thing happen to me in the past, in my situation the problem was fixed by removing the card from the system and cleaning/polishing the contacts on the bottom of the card with the eraser you find on the back end of a normal pencil...
    best of luck with whatever you choose... creative is F'n many of us using Win7....

  • I have inherited equipment from my predecessor at my new job. I cannot locate the Premiere Pro CS6 install CDs. Could this have been something that was downloaded?

    I have inherited equipment from my predecessor at my new job. I cannot locate the Premiere Pro CS6 install CDs. Could this have been something that was downloaded?

    Could have been... do you have a supervisor who keeps track of what is ordered and how it is purchased?
    Do you have access to the Adobe ID that was used to install the software so you may check the account?
    Lost information
    https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Premiere Pro not loading after splash screen, can't find fix on forums.

    Fresh install, doesn't matter what I do to this machine, memcheck came out ok. I click on Premiere Pro CS3 icon loads splash screen, then kicks out an error code.
    EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
    P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
    P9 : 00000000
    I have a fresh install of window XP home edition service pack 3, 3 gigs of ram, Ati x1200 on board memory, (also have a nvidia 8800gt that I thought was the problem...it's not.) Most up to date drivers. Running two sata hard drives both 250 western digitals.
    system information
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name DESK
    System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
    System Model MS-7327
    System Type X86-based PC
    Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
    BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
    SMBIOS Version 2.5
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name DESK\Auggie
    Time Zone Central Standard Time
    Total Physical Memory 3,072.00 MB
    Available Physical Memory 1.28 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 3.85 GB

    ok, one more time. I have a problem with Premiere Pro CS3 Crashing after the splash screen. It loads everything right on the splash screen, but when it goes to loading the work areas, it goes white and comes up with the error code of :EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
    P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
    P9 : 00000000
    What ever that is.
    I have an amd 4800+ Dual Core and 3 gigs of ram. An Nvidia 8800gt with latest drivers installed for all of it. Running windows XP home sp 3 build 2600 More information on my system below.
    I've re-installed 3 times, and even tried a clean install of vista. I've done the hold shift while loading and get the same issue no matter what. I've Deleted the premiere folder in local settings.
    I've done all the steps at http://premierepro.wikia.com/wiki/Troubleshooting
    a screen capture from process explorer and cpu fan can be found here http://www.theslam.net/images/desktop.jpg
    DXdiag file can be found at
    http://www.theslam.net/images/DxDiag.txt
    hopefully this helps.
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name DESK
    System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
    System Model MS-7327
    System Type X86-based PC
    Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
    BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
    SMBIOS Version 2.5
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name DESK\Auggie
    Time Zone Central Standard Time
    Total Physical Memory 3,072.00 MB
    Available Physical Memory 2.36 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 5.84 GB
    Page File C:\pagefile.sys
    Name NVIDIA GeForce 8800 GT
    PNP Device ID PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2\4&3B252A0E&0&0010
    Adapter Type GeForce 8800 GT, NVIDIA compatible
    Adapter Description NVIDIA GeForce 8800 GT
    Adapter RAM 512.00 MB (536,870,912 bytes)
    Installed Drivers nv4_disp.dll
    Driver Version 6.14.11.8122
    INF File oem2.inf (nv4_G9x section)
    Color Planes 1
    Color Table Entries 4294967296
    Resolution 1440 x 900 x 75 hertz
    Bits/Pixel 32
    Memory Address 0xFD000000-0xFDFFFFFF
    Memory Address 0xC0000000-0xDFFFFFFF
    Memory Address 0xFA000000-0xFEAFFFFF
    I/O Port 0x0000D800-0x0000D87F
    IRQ Channel IRQ 18
    I/O Port 0x000003B0-0x000003BB
    I/O Port 0x000003C0-0x000003DF
    Memory Address 0xA0000-0xBFFFF
    Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.11.8122, 6.01 MB (6,301,248 bytes), 12/26/2007 4:35 PM)

  • Premiere Pro not starting up

    Premiere Pro CC is not even starting up. I very recently purchased the CC annual subscription and all the other apps are working fine except for premiere pro. It just wouldn't start up. A window comes up saying "Premiere pro has stopped working. Windows is checking for solutions". I have tried installing and uninstalling the app again and then tried quitting and signing out of creative cloud. Nothing seems to be working.
    I am working on a Dell mobile workstation (m6700) with i7-3840qm processor, NVDIA Quadro k3000m 2gb graphics card and 8 gb of RAM.

    Hi jeaks,
    Thanks for contacting adobe forums,
    Please go to the following location:
    C:/program files/Adobe/Adobe Premiere Pro CC
    1.Find the Adobe Premiere Pro.exe
    2.right click on this file
    3.Go to compatibility tab
    4.Check the box Run as , Choose Windows 7 in the drop down box
    5.hit apply and OK.
    now
    1.Find GPUsniffer.exe in the same folder
    2.right click on this file
    3.Go to compatibility tab
    4.Check the box Run as , Choose Windows 7 in the drop down box
    5.hit apply and OK.
    If this does not work, try to download the latest driver for the Nvidia Card from here
    Please update of it works out or not.
    Happy Editing,
    Sandeep

  • Creative Cloud falsely thinks Premiere Pro is installed.

    So I've got a bit of a problem here. A few days ago, I downloaded and installed the Premiere Pro trial through creative cloud, however my computer (Windows) ran into some problems and I had to restore it to a back up from before PP was installed. I went to re-install it through the creative cloud, however it was already shown as being installed and only offered an 'update' button which would fail everytime I tried.
    I can't 'uninstall' Premiere Pro, as it isn't located on my computer anywhere and isn't in the add/remove programs list. I've also uninstalled and re-installed Creative Cloud, but with no luck.
    Anyone have an idea as to what I can do to do a fresh install of Premiere Pro again?

    Hi Aymin,
    Please follow the mentioned steps:
    1. Go to Add/Remove program and uninstall CC desktop if present.
    2. Navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
         Navigate to C/Program Files(X86)/Common Files/Adobe/Caps and rename to Caps.old
    3. Download and install CC desktop: https://creative.adobe.com/products/creative-cloud and you should see option to install.
    If still it does not work try downloading Premiere Pro from the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
    Please follow the very important instruction before download.
    Regards,
    Romit Sinha

  • Premiere Pro not available for download via the Cloud. [was:can not download]

    i can not download the premier pro cc through the creative cloud . the software not on the list.

    Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
    Do you have a 64bit computer and operating system... and what are your computer DETAILS?

  • CS4 Premiere Pro not playing

    I have just got 6 imacs all with cs4 suite installed, when I press space to play or J or L to play it only plays a milli-second and not the whole thing, all the mac are doing this ? is there a setting someplace ? I also have the same problem in Soundbooth and even final cut, imovie. Anyone help ?

    Mark,
    It would probably be helpful for you to provide a bit more information here.  However, let me give you some basic suggestions
    make sure your apple os is up to date - graphics drivers might be included and be affecting you
    make sure your CS4 suites are up to date.  Premiere Pro is currently at version 4.1....  4.0 and 4.01 were previous versions.  4.2 is around the corner but not out yet.
    play your media in quicktime to see if that's problem.
    capture or import some footage that you know will play.  try that in premiere pro.
    Regards,
    Dennis

  • Premiere Pro CS4 install failure on Windows 7

    I've been trying to install this for several days now.  I uninstalled all Adobe software from my computer and ran the WinCS5CleanupScript and I still get the same error that the installation failed "One or more required components of Adobe Premere Pro CS4 failed to install correctly."  Under more information it says the following:
    Adobe Device Central CS4
    Error:
    Error 2.
    Adobe Dynamiclink Support
    Error:
    Error 2.
    Adobe Dynamiclink Support
    Error:
    Error 2.
    Adobe Encore CS4
    Error:
    Error 2.
    Adobe Encore CS4 Codecs
    Error:
    Error 2.
    Adobe Encore CS4 LangPack (en_US)
    Error:
    Error 2.
    Adobe Extension Manager CS4
    Error:
    Error 2.
    Adobe Media Encoder CS4
    Error:
    Error 2.
    Adobe Media Encoder CS4 Additional Exporter
    Error:
    Error 2.
    Adobe Media Encoder CS4 Dolby
    Error:
    Error 2.
    Adobe Media Encoder CS4 Exporter
    Error:
    Error 2.
    Adobe Media Encoder CS4 Importer
    Error:
    Error 2.
    Adobe OnLocation CS4
    Error:
    Error 2.
    Adobe Output Module
    Error:
    Error 2.
    Adobe Premiere Pro CS4
    Error:
    Error 2.
    Adobe Premiere Pro CS4 LangPack (en_US)
    Error:
    Error 2.
    Adobe Premiere Pro CS4 Third Party Content
    Error:
    Error 2.
    LangPack (English) for DeviceCentral
    Error:
    Error 2.
    I read on the Internet that switching to "English (International)" might fix, but the choice is greyed out and preset to "English (US)". I don't know what else to try.  I'd use my copy of CS5, but that requries 64 bit processor, and I only have 32 bit.

    If you have Win7 Pro or Ultimate, read A fix via Virtual XP
    http://forums.adobe.com/thread/702693?tstart=0

  • Acrobat X Pro not installed during CS6 installation

    Hello,
    I have done an upgrade from CS5.5 Design Premium to CS6 Desing & Web Premium with a problem that the only program that was not installed was the Acrobat X Pro application.
    Steps I have done:
    1) Deactivate CS5.5 License
    2) Deinstall all CS5.5 applications using Windows 7 system controls for deinstallation of programms
    3) Install CS6 and activate licenses
    Result:
    All applications like Photoshop, Fireworks, Dreamweaver, etc. was installed correctly and running fine.
    Only Acrobat X Pro done a rollback and was not installed.
    Next Steps:
    1) Deinstall Acrobat Reader X
    2) Running Acrobat Cleaner Tool
    3) Reboot
    4) Trying to install Acrobat X Pro
    Result: Rollback again. No installation done.
    See the following note I get, when I try to start the installation again.
    Excuse for the German screenshot.
    The hover message means: "Operating system does not meet the system requirements. Service Pack 2 recommended"
    An for the other notes you can see in the screenshot the note is: "Operating system does not meet the system requirements. Service Pack 1 recommended"
    I'am using Windows 7 Ultimate 64bit with Service Pack 1 (German)
    Has anyone have had the same situation, that Acrobat X Pro or an other application out of the CS6 suite done a rollback during the installation?
    Best regards
    Buckaroo - aka Juergen

    If you had CS5.5 DP Acrobat X was already installed.
    Bob

  • Why does Premiere Pro not show in the Creative Cloud

    I just bought the montly membership, paid, got the confirmation, but still Premiere Pro does not show in my Creative Cloud options - under audio/video it only shows  and Photoshop, Prelude and Audition.
    When I use the link in the email confirmation that I received I can press 'getting started'.
    This leads me to the online Creative Cload Download - when I scroll to Premiere Pro, click on download I go to the next page, but still the program does not show?
    What should I do differently? I am logged in already.
    Please help me!

    Do you have a 64-bit machine?  Normally the listing will only include programs that your machine is capable of running.  Check your machine capabilities against the requirements for Premiere Pro and see if it comes up short.
    http://www.adobe.com/products/premiere/tech-specs.html

  • Lost files in premiere pro after installing photosop

    hi, I lost all my premiere pro files after installing photoshop. The same happened probably 3 months ago when I switched from full package subscription to just one program. Any help with that? is there a way to get my files back? I didnt backup my computer and I did put probably 3 hours of work into it....
    please I'm desperate

    If you cant undo (cmd +z) try to open an older autosave.

  • Adding metadata in Prelude but Premiere Pro not retaining it after closing

    While in Prelude in CC, I'm adding metadata in the Dynamic Media list; i.e., Scene, Shot Name, Shot Number.... I save the clips after each update and send it over to Premiere Pro by highlighting all the clips.  It arrives in Premiere Pro with the info attached and visible on the clip and in the metadata.  I save Premiere Pro and Prelude and when i reopen Premiere Pro there's no information there anymore; it's there in Prelude when I reopen that.  Not sure what's happening.  I did save the metadata separately also.
    Message was edited by: Layne Batt

    Hi Jenny,
    thank you for taking the time to reply.
    The media is from a Canon 7D  ( MVI_####.mov ) shot in full HD in
    1920x1080p at 30fr
    as I'm answering this email i'm checking that project... and now it's there
    again in full.  I was missing metadata in the first 3 rows of data
    information.... Scene, Shot Name & Shot Number.  I used those three columns
    because that was the order in the metadata check list.
    This is on my Win 7 computer w an Nvidia quadro fx 3800 card and 8 gigs of
    ram.... I am still having some of the same issues as well on my Mac OS
    X.... 12 core... I'll need to check that again too.
    I'm not sure if this problem will be persisting... right now it's
    inconsistent.  will continue testing on both computers... not ready to put
    it into my workflow yet.
    thanks,
    Layne

Maybe you are looking for

  • Iphone 4 stuck in recovery mode, sleep button not working and Apple not helping

    Hey Apple Community, My iPhone 4 has been caused me a lot of frustration in the past week and after getting rejected from Apple Customer Service I did not know where else to turn. Sometime in January my iPhone 4's sleep/wake button stopped responding

  • Shared Review with Acrobat 9 Trial and Thunderbird

    I'm trying to demonstrat the shared review functionality of Acrobat 9 to a client I'm working for. I've installed a trial version, and created a shared network folder. I'm trying to send the email to initiate the review, but when clicking Send, nothi

  • Retail vs Educational version

    OK guys, my free trial is almost up, and despite my inadequate hardware I definately am going to buy Aperture ( new MBP coming soon!). I have the opportunity to purchase an educational version due to family at university but...I think I read that the

  • Newsstand download error & restore purchases failed

    HELP! I'm having roblems downloading my subscribed magazines in newsstand. It comes up with 'error downloading' I have already done the following: deleted the app & reinstalled - after reinstalling i can't download previous magazines as another error

  • Table scan stuck

    I have a CTAS stmt, when it get a particular table scan operation, it always get stuck. I can see the op in OEM and stuck right at 76%. Any idea? Carlton