Premiere Pro not updating

I'm getting an error message every time I try to update Premiere Pro CC 2014 and actually all CC softwares:
"Unable to extract download the files."
Please help.

Hi gbrillante,
See if this helps: Solution for AAM Updater Error : U44M1I210
Thanks,
Kevin

Similar Messages

4 programs - photoshop, illustrator, indesign and premiere pro not updating?

any ideas why

Hi Tapani-Talo,
Updates can often fail because of additional language files from the existing installations have been removed. Run the uninstaller and then reinstall the application and try applying the update again. Complete the following steps to uninstall the software:
Mac OS:
Go to Applications/Utitlies/Adobe Installers.
Run the applicable uninstaller.
Windows Vista/7:
Go to Start > Control Panels > Programs and Features.
Locate the affected Adobe Creative software title and click Uninstall.
Windows 8:
Press Windows Key + R to open the run command. Type Control Panels and press OK.
Open the Program & Features Control Panel.
Locate the affected Adobe Creative software title and click Uninstall.
Try these steps and let me know if it helps.
Thanks!
Gurleen

Premiere Pro CC Update has Apple Magic Mouse Timeline Scrolling Backwards

I've used the Apple Magic Mouse and for thousands of hours on Premiere Pro versions CS5 and CS6 and I just updated to CC. On the Magic Mouse, I used to press Option and then swipe right on the mouse to zoom in on the timeline and Option + swipe left to zoom out. Now Option + swipe left zooms in and Option + swipe right zooms out. It's backwards and it's so annoying. I've tried searching for a setting to reverse this but no luck. Anyone else having this issue or found a fix to get the Magic Mouse working the same was as in previous Premiere Pro versions?

I also use Logic for my music/audio production. In Logic, if you press Option and swipe right it zooms in, and Option + swipe left to zoom out. Basically the Premiere Pro CC update got this backwards.

Premiere Pro CC updated - crashes almost immediately on my mac OS X Yosemite 10.10.3. Crashes at startup, crashes with media import, crashes when creating a sequence. NEED HELP FAST I have tried many troubleshooting solutions I found online nothing has

Premiere Pro CC updated - crashes almost immediately on my mac OS X Yosemite 10.10.3. Crashes at startup, crashes with media import, crashes when creating a sequence. NEED HELP FAST> I have tried many troubleshooting solutions I found online nothing has worked.

Hi,
Sorry to hear about the experience. Please provide your computer configuration details.
Memory, Processor, Graphics card, Exact version of Premiere Pro, Error message that you are get. If you can post screenshots of the error report that would be helpful.
Thanks,
Rameez

AE linked comps not working on Premiere Pro after updating

Hello,
I recently updated my CC to the latest version and then opened a project I've been working on for the past month. All the After Effects linked comps show like vertical color bars in the project. I have tried to relink them but that only messed up the few comps that were still showing up as normal.
Any idea how to fix this? This is costing me a lot of money and time. I've attached a screenshot of the issue. Thanks.

As Rick says, it looks like you didn't update all of your software.
What version of Premiere did you have before?
What version of AE did you have before?
What version of Premiere do you have now?
What version of AE do you have now?
Exact version numbers down to the last decimal, please.
In the future, I'd suggest NOT updating in the middle of important projects.

Top 15 Issues/Fixes Needed in the next Premiere Pro release/update (CS6.5 or CS7)

I’m excited for what’s coming next in Premiere Pro CS6.5 or CS7 (whichever update is next). As a former FCP7 user myself, Premiere CS6 was a quick and necessary switch (especially after changing the main keyboard shortcuts back to what I was used to). I’ve since gone back to FCP7 on occasion for certain things and I can tell you that I’m so glad I’ve switched. For all the headaches and serious errors that I still get daily/weekly with Premiere Pro CS6, it’s still definitely a big step up. I'm encouraged by staff members like Mitch W. that have expressed confidence that many of these issues will be resolved in the next release. Here is my personal list of “Top 15 issues/fixes” needed in the current Premiere Pro CS6…
(Adobe STAFF...feel free to print this out and hand it to the engineers responsible for making changes )
1) The infamous multicam FLAW. Needing no introduction…when you are editing your video in the multicam window and you hit pause or stop Premiere has decided that’s a great time to make a cut on your timeline and also switch angles back to the original angle whether you like it or not. You cannot stop ever while editing multicam without Premiere making these unwanted cuts and angle changes. Awful. Multicam in PPro is otherwise pretty nice, but this issue is terribly counter-productive especially when you are editing longer complex multicam sequences. Imagine if every time you hit pause or stop in the regular timeline it made a cut there and switched clips. Ugh. You get my point.
2) The audio meters/levels do not work while in the multicam window. A staff member in the forums (I think it was you) said this was a bug. Hope it will get fixed. The audio levels work in every other window and its essential to be able to keep an eye on the levels while editing multicam.
3) Ticktime.cpp-207 error. Ugh. What a nightmare. I have confidence that it will be fixed soon. Mitch W. from the forums is my new hero for taking on this error. How to replicate it?…simply have 6 (or 7) or more clips with the warp stabilizer effect added on the same timeline as a nested multicam clip and you get this error upon reopening your project. The more warp stabilizers you use, the more times you’ll have to hit “continue” to get through the error before you can open your project or export it to AME. I deal with this every single day because all my projects use these two elements. Most of my projects I have to hit “continue” on the error message upwards of 350-450 times to open my projects. Gets old fast.
4) Icon View order control. When you display all your clips in icon view instead of a list view (In the project window), there is no metadata to allow you to put the clips in order somehow (or at least maintain the order that you have in the list). There are roundabout workarounds, but c’mon.
5) Warp Stabilizer fixes…it is an AMAZING tool (far, far, far better than smoothcam in FCP7) BUT…it has it’s issues. Since I use hundreds of times/week (no exaggeration) I know it’s functions/flaws really well. The issues with Warp Stabilizer:
a) #3 above
b) Toggle OFF the effect after it’s applied and then hit Analyze again and PPro crashes. (easy to avoid but annoying bug)
c) If a clip is in the middle of stabilizing (not just analyzing…but the final step labeled “analyzing”) when Auto-save comes up…most of the time PPro freezes and crashes.
d) The DEFAULT “method” (in the settings for Warp Stabilizer) should NOT be “Subspace Warp”…it should be “Position, Scale, Rotation”. Why? It’s FAAAAARRRR better and more efficient. 95 out of 100 times it causes MUCH less “wobble” in the final stabilized clips AND most importantly 95 out of 100 times it scales the video less. Way better method.
6) The ability to open multiple projects simultaneously. As simple as FCP7 had it…or even better…as cool and efficient as FCPX does it would be nice.
7) The ability to mark a clip and not just a point on a timeline (because if you move the clip, the marker doesn’t go with it). I know you can use “Clip Marker” but it's very limiting, can't be moved, can't add notes, can't advance to the next marker (as far as I know). Also a marker list like FCPX has would be nice so you can see your markers all in a list at a glance and adjust them as needed.
8) Ability to select a clip in the Project window and find out where it’s used in the timeline. I LOVE how you can do the reverse and take a clip in the timeline and “Reveal in Project Window” but it would really help to go the other way around. Dealing with several hundred clips for every project I’ve missed this feature from time to time (FCPX handles this really well).
9) Add a through-edit indicator in timeline and “re-join clips” option. If you cut a clip but keep both clips together it’s just one continuous clip. But I really hope Premiere adds the not only an indicator of some sort (like FCP7′s way of having two small red triangles facing each other on that cut) so you know it’s one continuous clip BUT ALSO the ability to right-click and “re-join” the two clips into one.
10) When clip is double-clicked in timeline, CTI position in source viewer should match location in timeline. This one is pretty annoying and a fix would be incredibly helpful. The way it is now is very counter-productive. Definitely hope this gets fixed ASAP.
11) Better border controls for images/videos. Can’t do much with images right now in PPro. At least allow to customize the color and size/strength of it’s borders and shadows.
12) Better support for Mac/Apple's top end computers/GPU's. I'm still surprised that 2011 top of the line iMac cards (AMD 6970M) that have 2gb of ram are not supported. I’m sure/I hope 2012 iMac’s will be supported with their new Nvidia GPU’s…but I’ll hold out hope that the top iMac (up until 3 months ago) is supported at least at it’s full power. All around better Mac support would be great considering the wave of new users coming over from FCP.
13) Opacity/Transparency issues with EXPORTED videos with Cross Dissolves, etc. For some odd reason videos exported from Premiere CS6 have issues with cross dissolves or minor transparency. I’ll try to explain…in the program window of PPro CS6 cross dissolves look fine. Also, if you take a clip and stack it on top of another clip and put the top clip at say 99% opacity instead of 100 it looks like it should in PPro. But, if you export the clips you’ll quickly see that there are issues. It’s almost like the exported videos dissolve from 5 to 95. They skip the subtle beginning (0-5%) and subtle end (95-100%) of any fade. A clip in PPro as described above that is on top of another but set at 99% will look more like 90-95% in the exported file ESPECIALLY if the two clips are contrasting (eg. top layer dark, bottom layer with bright elements). It’s like the opposit of ease-in/ease-out. I have to ease-in/ease-out of every dissolve to avoid this issue…and even then, it’s not THAT much of an “ease” as one would hope. Another user in a forum once posted a video that shows how abruptly exported videos end their transparency changes…see: THIS SAMPLE VIDEO Perhaps this is a GPU/processing issue with AME vs. Premiere Pro but whatever it is, it should be fixed so videos you export look like the videos you edited!
14) Better control in Creative Cloud over which devices are “activated/deactivated” We have 3 computers and it would be nice if one could log in to their Creative Cloud account and see a list of which devices they have and just toggle on/off which one’s are activated/deactivated. This is especially helpful when you are mobile and forget to deactivate one of your two home/office devices so you’re stuck now until you get back to the home/office to deactivate it. This is not a Premiere thing, but just a general wish.
15) Ability to sync multicam clips automatically using the audio. Plural eyes apparently does this well. Would be nice to have it built into Premiere like FCPX does. Select all the shots you want to sync, One button click, wait a few seconds, done.
That’s my top 15. Everything else is awesome in my opinion for what I do 10 hours a day 6-7 days a week. I’ve included bug reports/feature requests for all of these at one point but if you are someone else reading this go to the following link and ask for these issues to be fixed: FEATURE REQUEST/BUG REPORT
I wish Adobe did smaller updates more often. Because even if they were smaller updates, we’d at least know you are working on fixing some of these issues that have plagued this NLE for years. Holding off fixes for one or two big “updates” every year is tough to deal with in a world of the ever updating apps we live and play with daily on our phones. I realize Premiere is a much larger scale and far more professional than a phone app, but hopefully you get my point. Here’s to hoping the next release (NAB 2013?) resolves all my top 15 issues. Here’s to hoping that these issues will be resolved sooner than later so I can stop raising hell in various forums. I’m honestly ready to start praising and defending Premiere Pro instead of griping about it’s bugs and flaws. It’s a fantastic program “on the way” to being the best. I hope.

Nice list, however it does seem a little bit like you may be hoping that Adobe provides the Final Cut 8 package that Apple never delivered on. Having edited primarily with P-Pro for the last decade, I hope Adobe focuses more on getting the next release to run as smooth as CS5x does, strangling and crucifying all the codec and playback bugs that arose in CS6. To me, it appeared that too many of the changes in CS6 were semantic or cosmetic, meant to give a FCP user more familiarity. Why change the name of an edit function from "overlay" to "overwrite" after 15 years? Because it enhances the product, or because that is what Apple called the function in FCP? If Adobe renames the Program Monitor to the "Canvas" with the next release, I think that I might be sick. There were nice additions to the Creative Suite as a whole, but I hope the next Premiere release reverses some missteps made in CS6, and focuses more on stability and enhanced functionality. I also really hope that they have an open ear towards criticism; Apple did not and their users ended up with FCP-X
It saddens me that the fixes I want most in a future release were purposeful changes between CS5x and CS6x.
1) Provide the options for transport controls in the source and program monitors. All of the users at my office hate that the jog and shuttle were removed in CS6. JKL was an option prior to CS6 and if we liked it we would have used it. I keep reading the justification that this change was meant to save space and streamline the UI. I can't express cordially how much this bothers me to look at the empty wasted space in my CS6 UI where the transport controls should be. The experiment has gone on long enough.
2) Restore the 3 Way Color Corrector to its previous functionality. The 3 way color corrector has been effectively neutered in CS6. Where in CS5x and earlier releases one could separately target the input/output levels of Highlights, Midtones, and Shadows, CS6 has only a master input/output level control. Why is less control better? Is it a 3-Way Color Corrector or a 1-Way Color Corrector?
3) Restore Clip and Timeline markers to their previous functionality. I don't even.... I can't. A user shouldn't have to do work arounds to create a modicum of functionality. This again was an attribute that wasn't broken in earlier releases.
4) Simplify the the task of pasting media into a targeted track. As it is now, pasted items will always go to the lowest activated track instead of the targeted track.
Lastly I would like the Adobe Premiere teams to consider what an amazing accomplishment Premiere CS5x was. Upon CS5's release, a good portion of competitor's workflows became obsolete. CS5.5 refined, stabilized, and expanded functionality.
CS6 changed the UI around, moving or deleting buttons, changed keyboard shortcuts, and renamed functions. Oh, and added hoverscrub, you know...like FCPX. In exchanged there was loss of functionality, stability issues and broken codecs.
I really hope the next release is more like CS5x and less like FCPX

Adding metadata in Prelude but Premiere Pro not retaining it after closing

While in Prelude in CC, I'm adding metadata in the Dynamic Media list; i.e., Scene, Shot Name, Shot Number.... I save the clips after each update and send it over to Premiere Pro by highlighting all the clips. It arrives in Premiere Pro with the info attached and visible on the clip and in the metadata. I save Premiere Pro and Prelude and when i reopen Premiere Pro there's no information there anymore; it's there in Prelude when I reopen that. Not sure what's happening. I did save the metadata separately also.
Message was edited by: Layne Batt

Hi Jenny,
thank you for taking the time to reply.
The media is from a Canon 7D ( MVI_####.mov ) shot in full HD in
1920x1080p at 30fr
as I'm answering this email i'm checking that project... and now it's there
again in full. I was missing metadata in the first 3 rows of data
information.... Scene, Shot Name & Shot Number. I used those three columns
because that was the order in the metadata check list.
This is on my Win 7 computer w an Nvidia quadro fx 3800 card and 8 gigs of
ram.... I am still having some of the same issues as well on my Mac OS
X.... 12 core... I'll need to check that again too.
I'm not sure if this problem will be persisting... right now it's
inconsistent. will continue testing on both computers... not ready to put
it into my workflow yet.
thanks,
Layne

Premiere Pro 2014 Update Fail

All apps updated to 2014 perfectly, except for Premiere Pro. It keeps failing. Anyone else having this issue and have a work around?

Hi Dankloster,
dankloster wrote:
I'm having issues as well. I updated to 2014.1 this morning. It opened fine, however when I tried to open a file I created in CC 2014, it told me I had to update it to the newer version. Just as it finishes, Premiere crashes.
I tried to open an older project in the new version and also crashed on launch. Trashing my preferences solved that issue. Can you try that? If this doesn't work, update your video drivers if you can.
Please don't take this the wrong way, but in the future, I would advise you to not update any project files until a project is complete (if at all possible). If you feel you must update, please make sure to duplicate your project file so that you have a working back up. This is something I was taught years ago and has served me well as a crucial back up step.
You can also check your Auto Save folder or the Creative Cloud folder for a potential backup, if that preference was set correctly.
dankloster wrote:
I've now just un-installed Premiere CC 2014.1 and will install from scratch. Hopefully that will work.
Yes, please. Let us know.
dankloster wrote:
I'm kind of stuck, as I can't open my file with Premiere CC either as the file is too new. I wish there was a way I could just roll back to CC 2014 as otherwise I will have lost days of work!
You can't really roll back a project file, per se. You can try opening the project in XML format in older versions. That works most of the time. You can certainly roll back Premiere Pro to a previous version, however. Here's how: http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pr o-cc-or-any-creative-cloud-application/
Hope you get back up and running ASAP.
Thanks,
Kevin

Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame

2013 iMac // 10.9.3 // Premiere Pro CC 2014 (latest update)
I have been editing a project for a few days, and it just started giving me issues on my last run through it before exporting.
I have dealt with many problems with PP before, but I honestly don't even know what's going wrong here. I cannot pinpoint the issue. It seems to be a number of things. I started by updating PP and CUDA. Nothing. So I continued.
1) I was having problems rendering, so I figured I'd delete the preview files and start from scratch. When rendering the entire project, it would get to about 60%, then stop and hang there. After five minutes of watching it, I would quit PP. Even though it would look like it had quit, it would still be running in Activity Monitor and the little light underneath it in the dock would be on, so I have to force quit.
2) It was odd because the spot where it stops rendering is the sport where, if I scroll through the timeline, the Program window will freeze on one frame. Then it doesn't matter how much I move the playhead, it won't show any other frames. Nor will the sequence play at all after this. So I'd quit again.
3) I went back to another project and rendered everything in it - fine and dandy.
Why is this giving me such a problem? If anyone needs anything else from me to properly diagnose this, please just say so! Thanks for the help.

Sorry 'bout the time lag. Our new firm just started its first large project, and as the tech geek for the photo-part of it, been kinda busy.
So there's clearly a problem with the project file having gotten corrupted, but ... when it hits the footage it choked on before, it choked again. There's some kind of glitch here that has to to with PrPro interacting with those files. I'm wondering if a file header somewhere has a digit that can confuse PrPro or something? I do recall a couple issues of a similar nature that eventually involved people sending a bit of the nasty footage to an Adobe staffer, who poked through behind the scenes and found something that was not exactly what it might best have been in a header or something. Altered that, PrPro & footage liked each other again, everybody else happy. But that's the sort of ish that one needs experience at ... and I've got none.
There's been times also where people have split a project up ... right on the edge of the Problem. Three parts to their project, in separate project files. First "good" part, and rendered it out as a separate project. Next project, the "troubled" footage that worked by itself, as again its own project, and rendered out. Then the final & also untroubled part, again rendered out. I've heard of both taking those into QuicktimePro (if appropriate codec) and uniting in one continuous piece, I've also heard of people who took three PrPro projects that had been rendered out separately (if I recall one was probably about six parts, a long & complex bugger) and brought those rendered-out parts back in to make a final project with everything in it. In fact, there are a number of people who split their larger projects into chunks, that are finished separately, then combined in a final PrPro project for final polishing as their normal work habit.
Best wishes ...

Adobe Premiere Pro post update crash by VSTs

I recently updated my CS5.5 and 6 on two different computers. When I attempted to start Premiere Pro (PP) it would crash on startup. I tried another computer - same thing. I also noticed that PP started to scan my VST folder with all the Digital Audio Workstation (DAW) .dll files. I found this odd (new) and kind of cool (the idea of using third-party VST effects in PP was appealing). Unfortunatelly, the application crashed everytime. Suspecting the large amount of VSTs in my folder, I renamed the default VST folder (temporarily) causing PP to skip the scan. The application launched without a hitch. Instead od renaming the VST folder depending on the app I want to use, is there a way to change the settings within PP to not scan certain folders or perhaps change it in the registry?
Thanks for your help.

Welcome to the forum.
PrPro can use many VST's, but for this discussion, there are three "types" of VST's:
Those that PrPro can load and use
Those that PrPro can load, but not use
Those that PrPro cannot load, nor use - crashes here
Once, the only way to handle the "Type 3's," was to remove them, or hide them, but as of about CS 4 (?), PrPro changed how it handled the Type 3's. Now, it writes a "blacklist" for VST's, to let the program know that it cannot load them. While this WAS an improvement, it was not a perfect solution. What one needs to do is re-launch the program, and perhaps many times, depending on the number of those Type 3 VST's, until PrPro has cataloged them all. Once one has done that, unless they add new Type 3 VST's, or alter that blacklist, PrPro will then know NOT to try and load the Type 3's. This will mean several re-launches, but it shoud be a one-time deal. To be ideal, IMHO, it would be better if PrPro could "pause" on each initial encounter of a Type 3, write to the blacklist, then move on to the next, and the next, until all were either loaded, or blacklisted, saving all those re-launches. Maybe in CS 7?
Now, one should note that there are the "Type 2" VST's, which load OK, but still cannot be used. There is not list of those in PrPro, per-se, and at one time, and on the very first encounter of those, PrPro would issue a one-time message to that effect, but never make note of those again - they would load, cause no issues, but just not appear in the Effects list. If the user missed that first-time message, they might wonder, "Where is my ____ VST in the Effects list?"
As to why PrPro is still "finding" your VST's, after you moved them - PrPro surveys the entire system, as some VST's get placed in different folders. The way to really "hide" the VST's, and on a PC, was to locate them in the Desktop Folder, one place that PrPro does not look. However, that meant that for some other programs, the user would have to change the Path to the VST's to the Desktop Folder. That usually worked, BUT the Desktop Folder (remember, I am talking about a PC only, and do not know about Mac's) does have some special properties, and some other programs could not access the VST's there. That was only a partial workaround, and had the potential to mess things up for other programs. With the new survey/blacklist method, all that it should take is time to launch, re-launch, re-launch, etc. That is better, than in the old days, but still imperfect.
Good luck, and hope that helps,
Hunt
PS - Note that those "Types" are not anything official, but are used as an example only - a Google search on "Type 3 VST's" would likely only yield one of my articles, and without the context, be meaningless.

Latest Premiere Pro CC update 7.2.2 Update Failed on New Mac Pro.

I can't get the latest 7.2.2 Premiere Pro CC to update on the new Mac Pro computer. Is it not compatible?
"Update Failed. Update could not be applied."
CC Manager says I am currently updated to the latest version. When I check my Premiere CC Version I am only on 7.0. I tried manually downloading 7.2.2 .dmg file and it fails.

Same problem here on a previous-gen MacPro tower running 10.7.
PPro CC won't update
Have yet to find a useful suggestion.

Premiere Pro not starting up

Premiere Pro CC is not even starting up. I very recently purchased the CC annual subscription and all the other apps are working fine except for premiere pro. It just wouldn't start up. A window comes up saying "Premiere pro has stopped working. Windows is checking for solutions". I have tried installing and uninstalling the app again and then tried quitting and signing out of creative cloud. Nothing seems to be working.
I am working on a Dell mobile workstation (m6700) with i7-3840qm processor, NVDIA Quadro k3000m 2gb graphics card and 8 gb of RAM.

Hi jeaks,
Thanks for contacting adobe forums,
Please go to the following location:
C:/program files/Adobe/Adobe Premiere Pro CC
1.Find the Adobe Premiere Pro.exe
2.right click on this file
3.Go to compatibility tab
4.Check the box Run as , Choose Windows 7 in the drop down box
5.hit apply and OK.
now
1.Find GPUsniffer.exe in the same folder
2.right click on this file
3.Go to compatibility tab
4.Check the box Run as , Choose Windows 7 in the drop down box
5.hit apply and OK.
If this does not work, try to download the latest driver for the Nvidia Card from here
Please update of it works out or not.
Happy Editing,
Sandeep

Latest Premiere Pro CC update (7.1.0) may be the buggiest yet?

I have been using Premiere for thirteen years and the latest update 7.1.0 (141) is perhaps the buggiest most frustrating yet. The list off annoying issues is long. Today I will start writing them down so I can be more spicific in my next post. I just wanted to see if anyone else has notice numerous issues with this update. Expample would be:
-Assets disapearing from the timeline.
-Assets on the timeline not previewing in the program monitor.
-A verticle black bar or void on the right at the end of any clip on a timeline.
-Media encoder takes a very long time to start up with queing from PP.
No crashes, just lots and lots of bugs.
I'm running Mountain Lion on a 2009 Mac Pro w/48gb RAM, Dual 2.66 Quads, 4 internal 10,000rpm drives, and Nvidia Quadra 4000 Mac card.

-A verticle black bar or void on the right at the end of any clip on a timeline.
This is not a bug, it is a new feature. It is called the "End Of Media Indicator". It is described here. https://helpx.adobe.com/premiere-pro/using/whats-new-7-1.html#Other%20enhancements

Premiere Pro not starting up/Crashing on launch.

Hello,
I keep having Premiere Pro CS6 and it keeps crashing every time on start up. This just started randomly today and I have done no changes to my PC in anyway and gives me this as the 'Problem Details'
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Adobe Premiere Pro.exe
Application Version:          7.2.1.4
Application Timestamp:          52aed7f3
Fault Module Name:          dvamarshal.dll
Fault Module Version:          7.2.1.4
Fault Module Timestamp:          52ae9790
Exception Code:          c0000005
Exception Offset:          000000000000aa59
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          1ef8
Additional Information 2:          1ef85c0568694c37a496679930350233
Additional Information 3:          baac
Additional Information 4:          baac23f2a22564c5ed3f3c4d66fbcb9b
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Now let me tell you what I HAVE done. I have restarted my PC, I have updated all of my drivers, checked my BIOS and disabled anything my intergrated card may have been doing somehow, and I have reinstalled Premiere Pro CS6 and I even uninstalled it and tried Premiere Pro CC with the same issue and spill of details basically.
I would love some knowledge on this, I'm sure there are many of your who have to have edits done within a certain amount of time and it is worrisome.
Thanks in advance!

I tried this and I'm sad to say it hasn't worked. Premiere pro still will not open but Photoshop and Flash continue to open up correctly.
Does the line:
Fault Module Name:
dvamarshal.dll
Have anything to do with it? I know it's a .dll file instead of the Premiere folders, but beyond that I do not know much.
Thanks!

Premiere Pro not understood by Media Encoder properly

When I am in premiere pro I have a PSD layered file that is animated on the time line as a lower third. Everything in the timeline is fine. If I export and encode from premiere pro it encodes fine. However, if I send to queue and encode in adobe media encoder it encodes changing the scale of the psd layers from the image back to the original position of the psd. This seems like the encoder does not understand the latest update in Premiere properly. Anyone have any ideas or a way to resolve this on this end? (Below are two images one is showing the lower third PSD from within premeire, the other is showing what the media encoder is doing to the PSD lower third)
Thank you for any sugestions.

Hi MRJay,
I had a similar issue only when using 3rd party plugin (Creative Impatience) that would go all catywhumpus on Encoder Queue outputs...it would mess with certain images or text that were not necessarily matching the project proportions (e.g. crop them, or ignore 1/2 of my Feathered Crop, etc.)
The solution was bizarre, and likely source-code default setting based...
After going to Media-->Export and when in the Encoder interface--before Queueing-- find a section on your timline with the scroll controls where the graphic is, make sure you are in Source Tab (top left), goto Crop Proportions; Use the drop down tab to actually set the Output dimension to what your sequence is (you won't have to actually export with this setting) and then switch to the Output tab. Does it now appear correct? That's it...undo the Crop Prop. and output normally. Hope this helps...

Premiere Pro not updating

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