Premiere Pro/Prelude CS6 not working with AVCHD from Canon HF G10

I just tried switching from Final Cut Pro 7/X to Adobe Premiere Pro CS6 and have not been able to get Premiere Pro or Prelude to work with AVCHD footage from my Canon HF G10.  The system runs Mac OS X 10.7.4 on a 3.4 GHz quad-core iMac with 16GB of RAM and 10Gbit/s Thunderbolt RAID for video storage.   Adobe Updater ran yesterday and installed CSXS infrastructure updates which did not fix the problems.
After importing several short (less than 5 minutes each) 1080p30 clips into Premiere Pro, I can scrub over the first few seconds of a clip but afterwards it stalls or mixes in frames from the beginning of the clip.    Rendering 30 seconds of video does not complete in reasonable time, i.e. takes more than 5 minutes.   I figured I would try ingest the footage with Prelude and am running into the same problems.   Scrubbing does not work, only the first few seconds from a clip are available.     When configuring Prelude to transcode on ingest, I am getting "Import XMP failed" errors.   I already spent several hours trying to figure this out.   In the meantime, I finished the project using Final Cut Pro X :-\
Any help would be appreciated.
Thank you,
Niels.

Any chance this gets fixed soon?  I'm shooting with an AF-100, and at this point I'm still using Final Cut to transcode my footage so I can have audio.  I've also noticed the video jumps around even when it does have audio.  Prelude has been extremely problematic for me, and it doesn't have a way to bring in clips that returned errors upon importing, I have to write down the clip numbers and bring them in individually.  I've also tried just dropping the file structure from the card straight to the hard drive.  It's a huge problem, and is keeping me from making the switch fully from FCP 7. 

Similar Messages

  • Logitech Quick Cam pro 9000 is not working with Mountain Lion's dictation

    The Logitech Quick Cam pro 9000 is not working with Mountain Lion's dictation.
    Opening the dictation system preference panel makes the system preferences crash...
    The mic of that camera is the only mic I have.
    I own a Mac Pro and an old Cinema Display which has no built-in cam/mic.
    Anyone having the same issue?
    I hope this is gonna be fixed with 10.8.1.

    Hello, thank you for responding.
    Unplug and plug in back the camera does not solve this problem. I tried that before.
    But what worked was to start photo booth. Don't really know why.
    So after every restart of the mac I have to start photo booth and dictation with the QuickCam is working. ^^

  • HP Color LaserJet Pro MFP M177fw Not working with Fedora 14

    Our ERP is compactible up to Fedora 14. But I newly purchased Printer(
    HP Color LaserJet Pro MFP M177fw) is not working with this OS.
    Give me a urgent solution

    Hi @HealthITLadyRed,
    I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
    I have provided some steps to try to see if we can resolve this issue.
    Check and remove any packaging material inside the printer and toner.
    Disconnect the USB/Network/FAX and power the printer on Standalone.
    Do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
    Update the printer's firmware by a USB connection. Software and Drivers.
    Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
    I can send a private message with another step to try.
    In the forum beside your handle name just click on the envelope to view it.
    How is the printer connected? (USB/Ethernet/Wireless)
    What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
    Is this a new printer?
    If you appreciate my efforts, please click the Thumbs up button below.
    If there is anything else I can help you with, just let me know. Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Pro Tools 10 not working with 10.7.5 HELP!

    My reading suggests that Pro Tools 10 will work with 10.7.4 . My mid 2012 macbook pro came with 10.7.5 and it looks like trying to roll back to 10.7.4 will crate other issues with Safari, iphoto, etc. I tried to install the late 2012 10.7.5 update which fixes some programs not launching, but I get an error mesage saying that my harddrive does not meet the requirements. Huh? It's a 750 g standard isue partitioned to use boot camp as well.
    I'm desperate. I need my recording studio to work!! HELP!

    That is because your Mac came with a special build of Lion made just for the newest models, it contains the correct driver set for the newer hardware in the new models. You may have to do a complete reinstall over the top of your current install from the Online Internet Recovery system, IE Not the Recovery HD partition on the internal drive, to get the correct 10.7.5 build for your model.
    As to Pro Tools 10 working on Lion 10.7.5 you would need to contact Pro Tools and ask them.

  • CReative Cloud Premiere Pro Family CS6 not downloading Premiere but it says it's installed

    I've run the AAM install for most of the programmes from Creative Cloud, including Premiere Pro Family CS6. However, Premiere Pro is not showing as an app downloaded alongside the other packages on my hard drive (although Encore is). How can I get Premiere Pro installed from Creative Cloud?

    Hi Jayne,
    I would try uninstalling it from
    Control Panel > Programs & Features (Windows 7)
    Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
    and then reinstalling it
    -Dave

  • Media Encoder CS6 not working with Premiere

    Hi
    I have been merrily editing a lager job in Adobe Premiere CS6 and then queuing the time lines to export in media encoder CS6 done the entire job everything rendered fine then Bam all of a sudden when I try and render I get all the audio a couple of frames of video then just black!!
    I have tried different codecs same result, I have tried different timelines same result, When I export directly out of Premiere without going through Media encoder all works fine, when I try encoding a file directly in media encoder works ok, It just seems to be the link between Premiere and Media encoder that not working as it should
    Anyone got any ideas?
    Hi Folks
    Has no one had an issue exporting to Media encoder from Adobe Premiere CS6?

    Any chance this gets fixed soon?  I'm shooting with an AF-100, and at this point I'm still using Final Cut to transcode my footage so I can have audio.  I've also noticed the video jumps around even when it does have audio.  Prelude has been extremely problematic for me, and it doesn't have a way to bring in clips that returned errors upon importing, I have to write down the clip numbers and bring them in individually.  I've also tried just dropping the file structure from the card straight to the hard drive.  It's a huge problem, and is keeping me from making the switch fully from FCP 7. 

  • Premiere Pro CC CUDA rendering working with avi output only

    Hello All,
    on my system Premiere Pro CC is only using GPU rendering with AVI output formats.
    All other formats like MPEG2, Quicktime, H.264 are unfortunatly fully CPU rendered (=slow).
    I just upgraded from trial to payed mode and when Premiere started the CUDA was already enabled (might have activated it during trial already).
    But anyway I checked if my card was in the support txt file and also used the cuda.zip auto tool to make sure I had no typo.I did this for Premiere Pro CC and also copied the list into the Adobe Media Encoder directory.
    No matter what I did - no hardware rendering.
    So I started playing with input and output formats.
    It turned out that CUDA is currently only working with AVI output. I installed GPU-Z to check my GPU usage vs CPU usage in the task manager.
    As soon as I pick any other output format than AVI - CPU usage during rendering is up to 80-90 and GPU at 0%.
    With AVI output GPU ist around 30 and CPU in the 40ties or less as it should be.
    What is going wrong here?
    One of my old applications Cyberlink Power Produces 11 is doing the h264 rendering in half the time.
    Any suggestions?
    My System is running on:
    Asus P8Z77-V Deluxe with 16GB Ram
    Nvidia GeForce GTX 660 Ti (with current Driver - 332.21 )
    Windows 8.1 Pro 64-Bit (with Media Center) and latest updates
    Current entry in CUDA*.txt file (as printed by Adobe GPUSniffer):
    GeForce GTX 660 Ti
    And already tried:
    GeForce GTX 660Ti
    GeForce GTX 660
    Best regards
    Moongate
    P.S. I already followed the instructions on this page http://www.studio1productions.com/Articles/PremiereCS5.htm

    I now understand that Premiere Pro CC is only using my GPU for accelerating complex effects during editing giving me the possibility of a live preview during editing?
    From the editing in other apps I know that the final rendering can also eat up much time which is why they try to accelerate it via GPU rendering. I see that Premiere is "outsourcing" this task to the Adobe Media Encoder (AME) so that you can continue working during rendering.
    But I believe what tricked me into asking this question is that in the AME there is also the option to choose between software and GPU assisted Mercury Engine. So there must be a purpose for it and it sounds resonable that it is for GPU assited rendering.
    So when the encoder is not using the GPU to speed up completion of rendering - what is he doing with that option?
    Would it not be clever to cut rendering drastically using the GPU - its hard to believe that Adobe is only using it for previews?

  • Synchronization in Premiere Pro CC 2014 not working

    I keep getting this message when I try and do audio sync:
    All this despite the fact that I have the correct match RIGHT UNDER THE VIDEO.  This is an incredible feature, but for some reason it's not working.  Please help? 

    Hi RCC,
    That's very frustrating. Can you describe your process? Also, please have a look at this article: Adobe Premiere Pro Help | Synchronizing audio and video with Merge Clips
    See if that assists you.
    Thanks,
    Kevin

  • Premiere Pro crashing constantly while working with stills & exporting

    I've been using Premiere Pro for a few months now, after being a loyal FCP user (since version 1.2!) and for the most part it's been a relatively painless transition.
    This latest project is killing me though. There's a lot of stills and they seem to be causing PP to crash. I cannot get anything done. Cannot even export my timeline, from Encoder, or directly through PP.
    My sequence is just about 5 minutes long and has about 15 JPG photos with moderate pan and scan. I keep getting "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project" message.
    I'm running a MBP Retina. 2.7GHz Intel Core i7. 16GB 1600 MHz Ram. V 10.8.5. The problem exists whether my project file is saved to local or external drive. I've run the most recent Adobe updates, so it's Premiere 6.0.5
    Is it possible there's something strange about the way the photos have been prepped? Most of them are straight from the client. But I tried running some through PSD to re-save. That hasn't helped but maybe I'm missing something… This is pretty frustrating. Any clues?
    The sequence settings match the source footage (straight from Canon 7D mov files). Is there some known issue with stills that I don't know about? Thanks.

    Earlier this year, I suffered through the same issue, which became progressively worse over time. In retrospect, I realized it was connected with the minor upgrades of OSX which in turn installed newer versions of OpenCL. Each one got worse, crashing Premiere more and more often. Ultimately, Premiere became useless--couldn't do a damn thing.
    I read about a potential conflict with OpenCL, installed CUDA (which had been installed originally, but  apparently lost in a system rebuild), and it worked nearly flawlessly for the past nine months. Yesterday I updated Premiere CS6 and unknown to me, it set the default render engine back to OpenCL. My system was again totally parallized. I deleted all render files, all preferences--anything that might have been corrupt when I realized what was happening. Back to CUDA and instantly my system stabilized.
    What a waste of time and frustration. Adobe really needs to get this figured out, or block OpenCL from non-supported systems, or at least offer some semblence of guesswork in the crash messages such as, "You may want to try changing your render engine ..."
    Moral of the story? Don't upgrade. If it works, leave it alone.

  • Premiere on Mac CS6 not working

    So I installed CS6.
    Removed CS5.5 first.
    Mac 10.6.4
    Launched some of the CS apps.  Seems to work fine.
    When I noticed missing media in Encore, downloaded an update. (Bought the install Discs originally)
    The download showed media for APP as well as Encore and it Did NOT fix the issue BTW.
    NOW, I'm in Premiere and nothing will play.
    Program/source monitor, the sequence.
    Have BMD card - not seeing it there. Not playing on screen, space bar or  j,k,l keys.
    Dropped a P2 clip onto make new sequence icon.
    Nothing plays anywhere for no reason.
    Any advise appreciated. Thanks.

    Two things.
    1) CS6 was designed for Lion (10.7 or greater).  You may need to update.
    2. http://helpx.adobe.com/premiere-pro/kb/playback-stops-loops-soundbooth-premiere.html

  • Adobe Connect Pro 8 Plugin not working with Moodle 2.0

    Hello, Last year we integrated Adobe Connect Pro into our installation of Moodle 2.0. On Friday our Adobe Connect Pro account was upgraded to 8 so we installed the new plugin and now it does not work in Moodle.
    Is there any news on why the plugin is broken and when it will be fixed? We use Adobe Connect Pro several times a week so we need it working ASAP.

    As mentioned on the main product page ( http://www.adobe.com/education/products/adobeconnect.html  ), many of the integrations with LMS systems like Moodle are developed entirely by Adobe partners. In the case of Moodle, here is the partner that created the integration. They will be responsible for any updates.
    See the list of LMS solutions here and links to their creators here:  http://remote-learner.net/adobeconnectpro

  • Acrobat Pro 9 (nine) not working with Office 365 subscription edition.

    Hello all,
    I have a new subscription and new download of Office 365. The product is buggy generally and makes really frustrating changes to links to other programs that are sometimes difficult to figure out.
    Specifically, Word 2013 will not communicate with Acrobat Pro 9
    I have tried creating a PDF from Word via Print to PDF but that makes both programs hang; I have tried saving the Word doc, opening AAP and using "Create PDF" from Pro, but this also makes both programs hang.
    I was able to create ONE PDF via the Print To option, but since then, both applications hang every time. Super frustrating.
    Anyone have this problem, and, more importantly, a solution?
    Thanks.

    Hi Julie ,
    It seems to be a compatibility issue .
    Please refer to the following link for the same .
    https://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
    Try Updating it to the latest version.
    Launch Acrobat>Navigate to Help>Check for Updates
    See if that helps.
    Regards
    Sukrit Dhingra

  • Mac book pro Retina is not working with vga adapter to video projector

    I want to connet to video projectors, With vga adapter i can't connect to the video projector and also my mouse will not work properly, it becomes very slow and I can't work it. With dvi adapter combined with vga, the mouse is fine, but I can't connect to the video projector. Mirroring is my setting. I have tried several video projectors. What shall I do?

    Adjust the volume control located in the lower left corner of the YouTube Video Player.

  • Adobe Premiere Pro CS5 Capture not working, capturing as MP3

    I'm using Project Setting of HDV and Sequence Settings of DVCProHD HD1080i 50 (this says it is the preset for Panasonic P2 cameras, mine is Sony as above but I have no other generic HDV settings).
    The video plays through the Capture window fine and looks like it is capturing as .mp3
    When I stop the capture the file does not appear in the Project window as I think it should.
    I've gone to File > Import to bring the file back in. It is there but when I do this there is a File Import Failure message saying "there was an error decompressing audio and video"
    Any help would be great I need to export the video as soon as possible.
    Also, as  I have no generic HDV or Sony preset Sequence Settings if you could tell how to add them/update Premiere that would be great.
    Many thanks.
    Eve

    1st, some troubleshooting information that MAY help
    http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
    -and http://forums.adobe.com/message/4708997
    2nd, other software to try... a LOT of people use this for HDV from a tape camera
    I have NOT used it, but many say to try this for HDV capture http://strony.aster.pl/paviko/hdvsplit.htm
    OR
    If you want to capture DV from a tape camera
    http://windv.mourek.cz/ or http://www.exsate.com/products/dvcapture/

  • Ipod touch does not work with hex from sharper image

    I just bought an ipod docking/speaker from sharper image (Hex) for my ipod touch.  My ipod does not work on it. I have also had problems playing my ipod touch music on ihome products - works on some but does not work on others. Is it my ipod touch. thanks.

    Some docks are not compatible with iOS 5. Ceeck with the manufacturer. Other users have post problems with iOS 5 and iHome docks too.

Maybe you are looking for

  • User Contributed Tips in The MacBook Pro Display forum

    *The following User Contributed Tips are located in the MacBook Pro (Original) > The MacBook Pro Display forum:* <pending> *The following related tips are located in other areas of Apple Discussions:* a brody - Using a second Mac as a display for a f

  • Purchasing- Set up Employee as Buyer

    I know how to set up an Employee as a Buyer through the application...but can someone tell me how to do this via the backend? I have a conversion to do and want to set up employees as buyers. Is there an API or something?

  • How to retrieve configuration scenarios in Integration Directory?

    Hi All, I am developing a Java program to read all configuration scenarios in Integration Directory. My plan is to find SAP's Java APIs available in the NetWeaver Java stack to read the info I need. I have done lots of searches for such the APIs but

  • Rwbuilder.conf file

    Hi all, I am using Oracle 10g (9.0.4) Application server on Red hat linux. I am not getting rwbuilder.conf file in oracle_home\reports\conf directory. Only rep_servername.conf file is there. I have already run report from reports 10g. Informe me ASAP

  • What trigger fires when a new record is requested?

    I'm trying to clear out a detail block when the user hits the button to enter a new record and cannot figure out what trigger to use or how to clear this block. This is a very old application and I don't even know what forms version it is in... Thank