Premiere Pro Resource Central Connection Problem

Hello,
is nobody from Adobe able to help?
How can I bring Resource Central to work in Premiere Pro, or is it a bug?
I can not connect to Resource Central within Premiere Pro CS5 and Photoshop (Mac). Resource Central is reachable and working proper from Soundbooth.
Any idea how to fix it?
working in SB:
not working in Premiere Pro and Photoshop:
Best regards Ralf

Why would a call to technical support cost $249?
See this page, which states that you can get free technical support for product defects:
http://www.adobe.com/support/programs/customer/gss.html
Also, exactly what are you trying to do with Resource Central? It may be that what you're trying to do doesn't require Resource Central at all, since most things that you can get through there are available through other (better) means.

Similar Messages

Again? ok. As adobe creative cloud member, I installed Premiere and resource central is missing

again? ok. As adobe creative cloud member, I installed Premiere and resource central is missing

Good luck...
http://forums.adobe.com/message/4523055#4523055

PREMIERE PRO CS5.5 Gamma problem while exporting project to mjpeg A or B

Dear Sir,
I'm in a big ****. I've directed and edited 1h documentary for Finnish television, also, the technical specs requested by the TV Channel is all production Broadcast masters must be encoded with Apple ProRES codec or MJPEG A or B.
As i'm working on PC (win7), the ProRES codec doesn't exist on PC system, so i've done the export to MJPEG. The problem is i have a different gamma level when i watch the final export with Quicktime or VLC. Of course i can adjust the level in those players, but it doesnt effect the file. When i import the Qt file into a Premiere sequence, the gamma level is still **** and different from my original level i have from my timeline and preview window. If i export the project to H264 1920x1080p25, then the gamma is perfect with Qt, VLC and WinMedia player. But the TV station don't wanna work with H264. Deadline is on next monday, and i can't send a Qt MJPEG file with wrong gamma !!!Any chance to find a solution to fix it ??? After reading different forum, i can see this problem exist since many years and never been solved.
What can i do ??
Denis.

Things is my prpject includ few effect plugins i bought, so what ever i could find a mac, not your i could export xml project to finalcut with plugins it dont have
Denis
Sent from my iPad.
Le 31 mai 2013 à 15:20, Fuzzy Barsik <[email protected]> a écrit :
Re: PREMIERE PRO CS5.5 Gamma problem while exporting project to mjpeg A or B
created by Fuzzy Barsik in Premiere Pro - View the full discussion
If it were me, I wouldn't encode to MJPEG.
So as to encode to ProRes on Windows you can utilise any solution based on ffmpeg/ffmbc or better yet find a Mac with Final Cut or Compressor installed for delivering critical work.
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Premiere Pro CS5.5 Playback problem (when mtulti tasking) (Mac)

Hi,
I have this very weird problem with preimiere pro CS5.5. I've only experienced this today and I've already restarted my mac a number of times and the problem still persists.
Basically, I start up premiere then work on a project, I can do playback no problem, I scrub through the timeline there is audio working, I press the spacebar, the clips play no problems
HOWEVER as soon as I switch (cmd-tab) to let's say Firefox or just even leave premiere for another window. Playback stops working, pressing spacebar won't do anything also even clicking the play button on premiere won't work. I would need to start premiere all over again. The program doesn't hang but te playback just stops working, when I scrub through the timeline, the video moves but there is no audio.
I hope someone can shed light over my problem thanks.
I have never encountered this problem for over a year ever since working on premiere pro CS5/ CS5.5
I'm on a iMac 21.5 inch late 2010.

I just had a similar issue (Mac OS 10.7.3) Premiere Pro CS 5.5.2 was getting very unstable, seemed like it was very sluggish. When I switched to another app, then back to Premiere, pressing Play or spacebar didn't do anything. However if I waited a long time, like a minute, it came back to live. I'm not sure what is going on with my Premiere Pro these days, but it seems like it's gettings slower for me. One thing I do is to use Cocktail to clean the system caches, the reboot, and it seems this temporarily helps Premiere Pro, but after a time it gets boggy again.
Any advice on what to 'clear' to get PPro in an optimized state? I have a relatively older Mac Pro, 8 core but with 24GB of ram and nVidia 4000. It might be my imagination but it seemed 5.0 and 10.6 was faster and more stable than this, but who knows. Any advice is appreciated.

Premiere Pro 6.5 Installation Problems

So I'm having a problem with my CS5 and CS6.5 Premiere Pro. All of it installs correctly so it says, but every time I try to open 6.5 it starts and then quits. I installed it on a wiped clean computer. I work at a non-profit and we have older computer but it's running on a 2009 iMac:
Processor: 1.83 GHz Intel Core Duo
Memory 2 GB 667 MHz DDR2 SDRAM
I know very little about the internal workings of a computer, but there's celtx on this computer and that's about it. There isn't much else on the hard drive. I tried CS6, and found out that it isn't compatible with my iMac, so I got the 6.5 and the CS5, and I've tried it on two different computers, both with the same processor and memory as well 2009 iMac.
Any help would be great, I haven't found anything that was helpful, just to wipe my computer clean, which it already was when I received it.
Please help! I've been working on this problem for awhile now and there aren't any answers.

Where did you buy the CS5 version? Like I said, there is no such thing as Premiere Pro CS6.5. The only "6.5" that ever existed was the old Premiere version (before there was "Premiere Pro"). If your purchased product contains a Premiere Pro version 6.5, then you have been sold a counterfeit copy of Premiere Pro and you should get your money back ASAP.
If you have Premiere (not Pro) version 6.5 (not CS6.5), then you can try to activate CS5. However, I don't hold out much hope because even if Adobe allowed an old Premiere-6.5-to-Premiere-Pro-CS5 upgrade at one point, it was likely a limited-time offer and the current activation servers may not allow it. If you were sold your copy of CS5 with only Premiere 6.5 as the source of validation, you should still try to get your money back, because at this point in time it's likely not a legitimate source of CS5 activation.
Jeff

Premiere Pro CS5 Quicktime Import Problem

Hi Everyone,
I am having a problem importing Quicktime .MOV files into Premiere Pro CS5. When I import .mov files (I've tried several; some I've created myself from AE5, others are purchased from third party libraries) the file shows up in the PPro CS5 project bin, but can't be previewed by dragging into the Source Monitor (system spins for 1-2 minutes, then PPro Source Monitor just shows a gray backround, no video present). If I drag the file to the timeline, the system will again spin for 1-2 minutes and then the Program Monitor will just display a black video frame. If I try to play the timeline, the audio will play (if present), but the Program Monitor will show black with occasional "flashes" of a frame from the .mov file. If I try to render the timeline nothing really happens except the estimate time to finish increases with no end in sight (3 minute clip was showing 20+ hours remaining before I killed it).
On the same machine, I can view the .mov files just fine using Quicktime 7.6.8, AE 5, and even PPro CS4.
I am running Windows 7 x64, 9GB memory, Core i7 Processor, Multiple HDD's (per Adobe recommendations), and a nVidia GFX740 card. I've updated PPro CS5, Quicktime, and nVidia drivers all to the latest version this week.
Does this sound familiar to anyone? Any ideas of how to fix this problem?
/BILLW

Although you speak sooth, it is I believe rather impulsive to think that the simple answer was meant to be an evangelistic approach for using .mov in final production.
I only edit final productions in native formats or professional intermediates.
But, how about doing rough storyboard edits where you are burning the many endless midnight hours (hmm, like now maybe, and I just ran out of coffee and smokes?!) fleshing out a story or script, or knocking out an animatic or honing in on the details out of a cinematic script - and while that creative candle burns, you are rapidly pulling together whatever material in whatever format you can find to rough together your ideas before you lose that thought - often over the weekend for a presentation to investors or some such on a Monday. Sometimes, my friend, all you have is what you get. And when I am creatively doing a pitch or preparing for an on-set walkthrough or a meeting with pre-production, and all I have are .mov's from whereever thay came or a crappy home office scan or a repro of an old 16mm film of a POW camp that someone copied onto VHS by projecting it off a painted concrete block wall and then shot that with an old VHS camera, and whatever 20 generations later you are handed a .mov of that to put together a final script concept while the originals get dug up.....My Friend, you have to be able to rapidly put your thougths and concepts together without limitations to your equipment and you don't have time to mess around with codecs you don't have when you are in a pinch. And some of us aren't mathematical codec wizards either -- we just need to see something and see it now.
After all, this is Planet Earth we are living on isn't it? And rare is the idyllic, calm, cool, breezy day absent from the pounding heartbeat of production!
And in those desperate moments, there have been a few times I will confess I needed to pop a .mov file (from wherever its birth may have been I will never know) into premiere and it wouldn't go. And in a rush like that with no sleep, I don't care. I ran it though QT Pro. I guess that makes me a sinner from Arcturus.
From a professional point of view, there are many ways to use premiere. Like I said, often preparing for a final edit in a production house with an editing team on an Avid or whatever system. And on the creative side, I use it often to develop my scripts or my projects before I walk on set to direct or produce or have a meeting with the pre-production crew. And there are many others including of course, the beloved, finished, polished edits that go straight to broadcast -- which premiere does a great job.
For a final production, .mov, nope. (Although I have had animation houses swear by the .mov animation.)
Feel a little better now?
Cheers!

Premiere Pro CC 2014 hangs - Problems with MTS files?

Hello all,
So I've read the other MTS file posts on here about problems importing. I had this issue initially but moved the folder and it worked.
I got into my project and every now and then I would get this lagging, where Premiere Pro would still play, but the cursor would be frozen, and anything I click on wouldn't highlight... can't scroll etc. This seems to happen when the fan in my mac kicks up.
It has gotten to the point now where I can't edit the project at all because this happens about 3 minutes in each time. Works fine for a few, then fan kicks up and everything starts lagging and freezing. What's weird is I found a part on the screen, that if I click it, the screen updates to what I just did. SO WEIRD.
THIS DOES NOT HAPPEN ON ANY OTHER PROJECT. And this project isn't even that big. So I highly doubt it's a computer performance issue as I've worked on RED RAW and Prores 4444 files on my macbook pro (which I'm on now) with no issues.
Long story short I've tried about everything, and feel the only solution is to transcode to prores and start all over with the edit (which would be brutal) but I've already completed so much work! Does anybody have experience with this or a work around?
Thanks!

Hi Kevin,
Thanks for responding.
I was given a drive with the RAW files on them. I originally just used finder and dragged and dropped into Premiere, since that's what I've always done... but since the issue I'll start using what you mentioned.
Did NOT update the project. Started it on CC 2014.
I tried importing the sequence into a different project and the same issue is occurring. But below I've given more info as to my problems. I'm really concerned I'm going to have to start it all over again. I recently transcoded all files to Prores 422 (hq) in case that's what I need to do. But I'm really hoping there's something I can do to resolve this. Though I have a feeling it's the .MTS files causing issues.
What version of Premiere Pro?
Premiere Pro v8.1.0
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
OS X 10.9.5
What kind(s) of source footage?
AVCHD... I went about "show package contents" until revealing the .MTS files.
What were you doing when the problem occurred?
Editing. Noticed in the beginning, but as the sequence as gotten longer the problem became more persistent, until now it's ALL THE TIME... and the computer fan kicks up right away like it's struggling with playback.
What other software are you running?
Shut down all other programs so Premiere is just running. Still happens. All other projects have been working fine but this is the first with .MTS.
Do you have any third-party effects or codecs installed?
No.
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
None.
Are you using Mercury Playback Engine GPU Acceleration?
Yes.
Does the problem only happen with your final output, with previews, or both?
Everything. Screen lags and freezes with anything. It still plays back without interruption, but my cursor won't move, windows won't update, I can't scroll anywhere unless clicking the top part of Premiere (then it magically updates what I did a moment ago).
Help!

Adobe Premiere Pro CS6 Video Playback Problem/Bug

I have been editing a video for the past few weeks, but recently, after I have been editing for a few minutes, all of a sudden my video won't play in the playback window. When I hit the play button (or the space bar) it does nothing - just sits there. All of the clips are rendered (with the green bar), but I cant see my changes because it doesn't play. I am even able to move the cursor along the timeline and it will show the video in the playback window, but it won't play back in real time. Like I said I have been using Premiere Pro CS6 for a while and havent had this problem until now. Also, when I drag a clip into the preview window, it doesn't play either (but I am able to move the cursor along the timeline). I have to shut down Premiere and open it up again, then it works for a few minutes again, and then the same problem occurs. Please help! The specs for my lap top are as follows: Macbook Pro Retina Display, 2.6 GHZ i7, 16GB RAM, 500GB SSD

Do you ONLY have that single 500gig drive?
If yes, you are below specification... which requires a separate drive for video files
An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the
orchestra... this is like Windows pointing to various parts of the hard drive to do
Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct
the orchestra... pick up a bow and play a fiddle... this would be doing something with
your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another
very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition
http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
and software on your boot drive, and video files on a 2nd drive so the boot drive is
not slowed down by trying to do everything
Do not try to use a USB2 external drive for video editing, the USB2 file transfer speed
is too slow
External eSata or USB3 are both fast enough for video editing... eSata is better -
http://forums.adobe.com/thread/1117813
ONE possibility is this dock http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-Cooling/dp/B0055PL2YI

Adobe Premiere Pro CS5.5 Audio Problem

Hi guys kinda new to Premiere pro, but first time this has even happened to me.
See f ica explian this well.
Ok so i've been editing up loads of gaming footage late all from my Hauppauge Gaming Editon 2. Never had a problem till now, there a clip for some reason the audio is so crazy out of whack its impossable to even try and resync you're self. Like there some bit of it where the near end of the clip auido plays in the for 3 mins then it goes back to being like 20 seconds out of sync. It plays fine in Windows media player and quick time but in adobe it goes NUTS!
All the other cilps are fine just this one clip has gone crazy on me.
Any ideas how to fix this.
Ask away and i'll answer everything i can to the best, need to get this fixed to get this video finish asap...
Thanks.

yea i am using the right sequence
here are 4 screen shots of 2 different things i was editing, both used to record my xbox 360 with Hauppauge, Seems adobe is the only program playing the video file with the audio out of sync/mixed up
[URL=http://imageshack.us/photo/my-images/803/screenshotlrh.png/][IMG]http://img803.imageshack.us/img803/1669/screenshotlrh.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/826/screenshot2yv.png/][IMG]http://img826.imageshack.us/img826/3012/screenshot2yv.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/841/screenshot3aa.png/][IMG]http://img841.imageshack.us/img841/7042/screenshot3aa.png[/IMG][/URL]
[URL=http://imageshack.us/photo/my-images/5/screenshot4on.png/][IMG]http://img5.imageshack.us/img5/6096/screenshot4on.png[/IMG][/URL]
The Yellow Devil May Cry video is the video with the audio problem,
The metal gear rising video is red because of the pic above it, and the sound works ok on that, infact that video is finished and uploaded to youtube now.

Premiere Pro CS6 File Capture Problem

Hi all, I don't have this problem in Premiere Pro CS5, but CS6 won't capture HD video from my camera (mini DV 1080i Hdv). The error is 'Can't Activate Recorder.' Anyone have a solution?

I have got the same problem on my Canon XH A1. Video capture used to be no problem. Now it just crashes the program. It is useless. I have had to capture in Final Cut Pro and then output in a format that I can use in Premier projects. I see I'm not alone either. So this either gets fixed or I change programs. Nope, not going to CC just to see if this works either.

GTX 770 - Premiere Pro CC 2014 CUDA Problem

My GPU: Asus GTX770 DirectCU II O.C. 2GB
My GPU Driver: 347.88 (up to date driver)
Premiere Pro CC 2014 (ver.8.2.0)
CUDA detected but CUDA rendering not work. Please Help me...

You have me confused, your GPU is working perfectly. Are you telling me that in your projects you do not see it being used? Then it is evident that you are not using any MPE accelerated effects or features. Unless you use some of these effects or features:
Here is a list of the effects and transitions that can be accelerated by CUDA in Adobe Premiere Pro
Alpha Adjust
Basic 3D
Black & White
Brightness & Contrast
Color Balance (RGB)
Color Pass (Windows only)
Color Replace
Crop
Drop Shadow
Edge Feather
Eight-Point Garbage Matte
Extract
Fast Color Corrector
Four-Point Garbage Matte
Gamma Correction
Garbage Matte (4, 8, 16)
Gaussian Blur
Horizontal Flip
Levels
Luma Corrector
Luma Curve
Noise
Proc Amp
RGB Curves
RGB Color Corrector
Sharpen
Sixteen-Point Garbage Matte
Three-way Color Corrector
Timecode
Tint
Track Matte Key
Ultra Keyer
Video Limiter
Vertical Flip
Cross Dissolve
Dip to Black
Dip to White
Directional Blur
Fast Blur
Invert
Additive Dissolve
Film Dissolve
Here are some features that also are CUDA assisted
scaling (details here)
deinterlacing
blending modes
color space conversions
Unless you use things off this list in your workflow you will not see GPU usage.
I am not sure this list is completely up-to-date, new functions are added frequently

Adobe Premiere Pro CS5 for Mac problem

I have recently bought Adobe Premiere Pro CS5 as an upgrade (for Mac) and after I enter the serial number during installation it asks me for a serial number of a qualifying product, listing three: Premiere Elements 4, 7 or 8. I only have Premiere Elements 9. I would be happy to buy the aforementioned products except several sources suggest that PE8 was never produced for Mac. Any ideas of what I can do?

Return it. CS5 has not been sold for more than 1 year. Instead get CS6.

Premiere Pro CS6 Video Startup Problem

I just updated to Premiere Pro CS6. On one of my systems it would not load because of the following error:
Adobe Premiere Pro Startup Error:
Adobe Premiere Pro could not start any capable video play modules. Please update your video display drivers and start again.
Here are my PC specs (not that beefy but handled CS5.5 fine):
Windows 7 Ultimate 64 bit
Intel Core i7 870 @ 2.93 GHz
16 GB RAM
NVIDIA GeForce 9800 GTX (driver version 296.10)
Anyone else getting this or has a solution?

Nevermind I fixed it. If anyone has the same error, just run as administrator FTW.

Premiere Pro CS6 Trial Download Problem

Hey I'm trying to download the trial of Premiere Pro CS6 but everytime I try downloading it, it gets to 36% and just stays there. It says "Currently Installing AdobeHelp" but it doesn't move. This also happened when I was trying to download the trial version of In Design CS6 as well. I'm running in Windows 64-bit.

Hi Trandy,
Follow the steps mentioned below and let us know if this works:
1. Close all the installation windows and navigate to Computer > Program Files(x86) > Adobe. You will have a folder name "Adobe Help". Please cut this folder and paste it on your Desktop. Do not delete this folder.
2. Now re-start the installation and check if this works.
3. If it is success, then move back the "Adobe Help" folder to the same location - Computer > Program Files(x86) > Adobe.
Regards,
Jairaj

Premiere Pro CS3 DSLR footage problems

Hi guys, hoping to get some help regarding adobe premiere pro CS3. I am trying to import and compress some DSLR footage which I have captured on a Canon 5D mark 2 camera. However if i drag more than 3 or sometimes 5 minutes of footage on to the timeline the program crashes. Also sometimes my compressed footage has red screens in the playback some lasting a 3 to 4 seconds at start of clip and some a split second. Any ideas and help would be greatly appreciated.

CS3 is not capable of handling dslr footage.
You need to convert.
Might want to look at Neoscene or mpegstreamclip.
http://cineform.com/products/neoscene
http://www.squared5.com/svideo/mpeg-streamclip-win.html

Premiere Pro Resource Central Connection Problem

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