Premiere pro se ferme au demarrage sans messages d'erreurs

Pourquoi et comment reparer ce bug?? tout est dans la question
merci
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

Ma carte graphique est une nvidia GT430 pilote 337.88.
De : John T Smith
Envoyé : jeudi 17 juillet 2014 23:39
À : mikl march
Objet : premiere pro se ferme au demarrage sans messages d'erreurs
premiere pro se ferme au demarrage sans messages d'erreurs
created by John T Smith <https://forums.adobe.com/people/JohnTSmith> in Premiere Pro - View the full discussion <https://forums.adobe.com/message/6559858#6559858>

Similar Messages

Premiere Pro CS6 Crashes importing from SAN

A couple of notes first.
8 editors on Mac Pro's (ranging from 3,1 to 5,1) accessing media stored on a SAN via 10Gb ethernet. The SAN drives are mounted via SANmp. The 10Gb ethernet connection is created with globalSAN iSCSI Initiator and Xtarget.
Performance has been spotty when playing back video, no matter which software is used (even tried Final Cut Pro 7, which used to be our editing platform). File transfers are very fast however, which likely points to in issue outside of Premiere Pro and more of an issue with the performance of the SAN or the 10Gb ethernet connection... anyway.
Only recently did Premiere crash when I import media from the SAN. The same files import and playback without any issue once I have copied them to local storage (an internal 7200rpm hard drive). I even tried replacing the a local file with its twin on the server, which also causes Premeiere to crash (spinning beachball of death that never goes away). After Effects, Photoshop, and other programs have no issue opening/importing the very same files from the SAN.
This is only a recent issue, too. I completed a project last week that mixed h.264 video with native RED video and WAV audio. The only issue with that project was choppy playback, even after rendering the timeline, which is also baffling to me... It seems like it is an issue specifically with Premiere accessing media from the SAN, but I'm not sure about that since it wasn't an issue with a previous project. My edit machine is bound to the company domain (internal network) and internet is accessed through the same ethernet connection. I'm assuming this only contributes even more to the playback issues that have been observed.
Specifics on my particular machine:
8 core Mac Pro 3,1
OS X 10.6.8 (yeah, I know. upgrade already, right?!)
Quadro 4000
32GB RAM

In general, PPro does not work well (if at all) if the files are on anything other than a "local" drive (internal or direct connect external)
-see messages #1 and #3 in http://forums.adobe.com/thread/771151
-you MUST give all users administrator accounts to use Premiere
-and especially Encore dual layer http://forums.adobe.com/thread/969395
-#5 Server 2008 is UNsupported http://forums.adobe.com/thread/851602
-a work around, of sorts http://forums.adobe.com/thread/957523
-and not on a "domain" http://forums.adobe.com/thread/858977
Someday... a possible solution
Adobe Anywhere http://www.adobe.com/products/adobeanywhere.html
http://www.adobe.com/aboutadobe/pressroom/pressreleases/201304/040413AdobeAnywhere.html
-launched at NAB 2013... final availability expected some time in 2013

Export from premiere pro cs4 for youtube - new error message from youtube

I wonder if anyone has had a similar problem to me.
I am using CS4 on a windows 7 computer.
I have a number of films that I am in the proces of exprting for upload to youtube.
Since youtube has updated the design and function of it's upload window I am now getting a warning once the upload completes saying "The video that you uploaded may have audio/video sync issues. Please refer to this article for advice on how to correct this issue should it arise."
The link takes you to a page which gives you a range of settings. It suggest Quicktime as the preferred format with H.264 encoding.
But in Adobe media encoder cs4 if I select format: quicktime, there is no h264 option.
I have tried selecting Format: H264 and the apparently obvious Youtube widescreen HD format, but still get the warning. Our footage is all PAL so I normally change this from NTSC to PAL - but even if I do not make this change, I still get the warning.
I wondered if anyone else has discovered this, and if they have found a work around?
Any suggestion would be appreciated.
I am using:
adobe media encoder 4.2.0.006
adobe premiere pro 4.2.1
Finally, in terms of the warning, I do not generally notice sync issues, but occasionally I giet visual glitches once the film is uplaoded to youtube - the latest involved the whole bottom half of the screen being smudged, as though someone had smeared the image from the middle down to the bottom of the screen. It only lasted about half a second.
Thanks
Patch

Hi Jim, you are quite right... that is what it says.
It is just that when I export a movie using premiere pro, and upload it I get a warning message from youtube. I never like a warning, so I followed the link to the article hoping for a solution.
I assumed the article indicated youtube's preferred format, so thought 'great, I'll use that- but could not find them in Premiere Pro.
As you point out it does say it is for iMovie, Final Cut Pro or Quicktime (so my mistake).
As Ann suggests, as the film looks ok on youtube, I will just carry on using the youtube settings in Premiere Pro, and ignore the warning.
Thanks for the sugestions,
Patch

Premiere Pro stops rendering and gives error message when encounters "RGB Color Corrector"

Premiere Pro (and also Encore) stops rendering and gives error message when it encounters a clip containing the "RGB Color Corrector" in any clip. It will process clips without RGBCC, but will stop when it gets to one with RGBCC activavted. PP will render clips if other effects, such as "Fast Color Corrector", "Color Balance (HLS)", and "Three-Way Color Corrector" are selected. However, these do not have the capabilities that The other color correctors will not do what RGB color corrector does, so I need to have this working to finish a large product that is due to the client. Please help me..... I am not using the Creative Cloud version, and can't find either a download for the new update from 2013, or a phone number to talk to anyone.

Using a Win7 computer with 2.8 quad core processor, 24 gig of ram, Nvidia Quadro 5000 video card. Don't think I have any plugins. I looked at one a while back for cleaning up grainy video, but I am not sure I paid for that. Think I deleted it.
Incidentally, someone named Jim on another part of the forum mentioned that this problem has been fixed in the CC version of the program. I am using the non-CC version because I am 68 years old and only do seminars and documentation video. Don't need so many bells and whistles, and definitely don't need learning curves every few weeks. CS6.0.3 works fine for me. By the way, someone else said that maybe version 6.0.1 might work better and I should revert to that. Not sure if it is the version i have on the disk upgrade to 5.5 that I purchased in December.
As it stands now, I have 7.5 hours of a seminar that is ready to go out the door. If there is an upgrade I can get from Adobe, maybe you can tell me about it. If I have a setting incorrect in the video output format, maybe I can change that. So far it just happens with clips in my video that have RGB color correction.
Rick

Demo of Premiere Pro CS6 tonight at the San Diego Premiere Pro Users Group...

Tonight is the April meeting of the San Diego Premiere Pro User Group. We'll be showing Premiere Pro CS6 and as many of it's new features as time allows. It's free, and kicks off at 6:30pm. All the info can be found here:
http://groups.adobe.com/group/770
Hope any of you SoCal residents can come out and join us!

No, that's not a typo. The files are very small (only 270x480 pixels) at a very low bitrate (roughly 384 kbps or 0.4 Mbps). Thanks for asking.
-Brian

Premiere Pro export issues. Unknown error messages, extremely slow export times, strange I/O & disk usage

Hello,
I'm hoping I can start getting answers to some big issues I've been having running Premiere pro. I've had similar issues with CS6 but it seems like with CC and every recent update, the problem hasn't been resolved, its even worse.
The main issue I have is seeing the 'unknown error' message everytime I try to export a file. I'm working with RED footage. When I turn off the CUDA support, I can export without the error but my export time goes from a few minutes to sometimes hours in the render time!
I've looked through pages and pages of forums and there are so many people saying the same thing, with millions of opinions of what the problem is. Regardless, the only thing I tried that worked so far is turning off the CUDA support.
Now something I recently noticed, is that the difference isn't the GPU usage, I still show GPU being used at 500mb or 1gb out of the 2gb that it has (GTX 680)
The strange thing is without the mercury playback option, I'm seeing that disk usage and I/O go way down to kbs from a very high number. This would make sense why I'm seeing such huge changes in render times even though it still shows my 6 core CPU maxed out and ram over 40gb out of 64 that are installed.
Does anyone have a suggestion on what may be happening here? Its the only thing that has plagued my system using Premiere since day one and there seems to be no way around it..

Best way to get a real answer is go to the Tweaker's Page, download the most recent PPBM benchmark test, and run it. It's a folder that has a resource monitoring/logging program and a PrPro project with files that is short but HEAVY in effects, both AE and PrPro, so it tests all parts of a system's capabilities from disc in/out to GPU capability/use to CPU, fsb, RAM, you name it ... and after sending that back in you get a complete report on where your computer did well and what the choke-points were.
Also ... over on the Hardware forum is the place where the techies amongst us hang ...
Neil
Tweaker's Page ...
http://ppbm7.com/index.php/tweakers-page
Hardware Forum ...
https://forums.adobe.com/community/premiere/hardware_forum

Premiere pro cc link offline media error message:the file has no audio or video streams

hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!

You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

Le menu PREMIERE PRO-- PREFERENCES fait planter l'appli "Suite à une erreur grave....". Des idées??

Bonjour,
Depuis quelques jours l'appli PREMIERE PRO CS6 plante dès qu'on souhaite accéder au menu PREMIERE PRO/PREFRENCES avec le message "Suite à une erreur grave...".
Je travaille sur iMAC 10.6.8, Core i5 , 3,1 Ghz 12 Go Mémoire.
Y a t'il une r

Personellement, j'essaierais d'enlever les prefs de Premiere de votre dossier: ~/Library/Preferences/Adobe/Premiere/
alex

Firefox & Thunderbird plantent sans message d'erreur, rien ne résout le problème

Bonsoir,
Ayant décidé de revenir a Firefox, j'ai supprimé (proprement) ma vieille version de Firefox et installé la dernière release. L'installation se fait sans soucis apparent.
Firefox ne se lance absolument pas et n'affiche aucun message d'erreur : je n'ai droit qu'au son d'erreur windows XP classique (http://youtu.be/M-fTqAMND7g?t=10s) et c'est tout.
J'ai essayé toutes les solutions a ma portée indiquées dans ces deux pages :
http://kb.mozillazine.org/Browser_will_not_start_up
http://kb.mozillazine.org/Firefox_crashes
Rien n'y fait. Polices, mode sans échec, réinstallation, suppression des fichiers profile, du dossier "Mozilla", màj de mon pilote graphique, un coup de malwarebytes.. Il m'a été impossible d'obtenir autre chose que cet agaçant bip d'erreur windows. Même chose avec le crashreporter présent dans les fichiers (ou est-il supposé se lancer automatiquement en cas de crash ?)
J'ai fait tous ces essais avec la dernière version de Firefox, téléchargée directement depuis https://www.mozilla.org/fr/firefox/new/?icn=tabz et je suis sous XP SP3, à jour.
Que faire ?
En espérant une solution -je me suis lassé de Chrome- et en vous remerciant d'avance,
EDIT : Après installation pour test, Thunderbird ne se lance pas non plus.

bonjour
CMD+ Option ??? quelle est la touche correspondante à option ?, + majuscule, et a quel moment dans photoshop il faut que je fasse cette manip, l'orsque la fenetre d'erreur apparaît ?
merci pour votre reponse
cordialement eric

Itunes se ferme au demarrage

Bonjour,
j'ai ce souci depuis quelques semaines:
iTunes ne se lance pas et ce message apparait: soit le dossier itunes est sur un disque verrouillé, soit vous ne disposez pas de l'autorisation d'écriture pour ce dossier.
j'ai suivi le topic en verifiant que iTunes lybrary .itl soit bien déverrouillé, je l'ai copié, déplacé, remis, rien y fait
coté parfeu c'est ok, j'ai même essayé en coupant le parfeu, toujours rien.
iTunes désinstallé, réinstallé, toujours rien
j'utilise une session administrateur donc mes droits doivent être tous ouverts; par contre j'ai une seconde session pour ma copine qui n'est pas admin et où itunes fonctionne normalement. je précise que itunes est installé depuis ma session admin pour tous les utilisateurs.
le problème est apparu subitement sans que des modifs aient été faites
j'ai parcouru toutes les astuces (enfin je crois) et je ne sais plus quoi faire...
merci d'avance pour votre aide

Ma carte graphique est une nvidia GT430 pilote 337.88.
De : John T Smith
Envoyé : jeudi 17 juillet 2014 23:39
À : mikl march
Objet : premiere pro se ferme au demarrage sans messages d'erreurs
premiere pro se ferme au demarrage sans messages d'erreurs
created by John T Smith <https://forums.adobe.com/people/JohnTSmith> in Premiere Pro - View the full discussion <https://forums.adobe.com/message/6559858#6559858>

Adobe Premiere Pro CS6 classroom in a book lesson files "file format not supported" error message

Hey y'all. I have the creative Suite cloud membership and am learning Adobe Premiere Pro CS6 and have the latest update. I have an iMac, version 10.8.2 and have been going through the lessons 1-8 so far from the 'Adobe Premiere Pro CS6 Classroom in a book' with no problems. So far so good. Then, when I opened Lesson 9 project today, I realized that certain media was off line (see pic below-videos and maps) even though I had been able to open the project. I tried to see if it was a link issue but was unable to select the 'Link Media' option and the system did not give me the option to link media when opening a new project. The strange thing is that I am now able to open some lessons with everything working fine but when I try to open other lessons such as lesson 9 or 10 or 11 I notice media files offline after getting the "file format not supported" pop-up error message when attempting to open a project. It's random as some lessons I had opened previously now give this error message of file format not supported when they didn't in the past whilst others work. I have deleted all the lesson files from my hard drive and reinstalled them from the cd onto my hardrive but the issue persists. Any idea as to why all of a sudden Adobe Premiere Pro CS6 is giving the error message "File format not supported"??? when opening the lessons. I have not changed any preferences. I've included some screenshots though I don't know how much help they will be... Is anyone else running into this issue??? Can anyone help???
NEVERMIND. I FOUND OUT ON MY OWN WHAT THE ISSUE WAS AND IS NOW FIXED. YAY!

Why were you trying to link a file in the project to the project file itself? Shouldn't it be a video file or something? Like .mov .wav .avi .mp4 and not .prproj

Premiere Pro Update Failure: Adobe Premiere Pro CC 2014.0.1 Update Installation failed. Error Code: U44M2P7

Hi,
I can't seem to update Premiere Pro. I get the following message:
Adobe Premiere Pro CC 2014.0.1 Update
Installation failed. Error Code: U44M2P7
Have tried the patch, no dice. Need to avoid re-install.
Would like an Adobe staff member to step up and help out on this.
Thanks

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Exit code 6: Premiere Pro CS6 [was: Error re]

I need to reinstall Premiere Pro CS6, but I keep getting error messages:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/ameconfig.txt" (Seq 2)
Does anyone know what I need to do to get this to work? I need to edit and not waste days on this. I've tried uninstalling all CS6 and reinstalling and just trying to reinstall Premiere Pro, and I keep getting error messages. Thanks for your help.

See the following if you haven't already:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Premiere Pro CC2014 Crashes, won't update (U44M1P7), cleaner doesn't help, says projects are from newer version

Hi,
Premiere Pro CC2014 (win 8.1) has stopped working for me. I tried to update yesterday but that failed. Nevertheless, I could still work in PP.
Today when opening any project (I worked on them yesterday) I get this:
Premiere Pro Debug Event
Premiere Pro has encountered an error.
[c:\cloudroom\releases\2014.09\shared\mediacore\mediafoundation\api\in (<-at this point the edge of the dialog box is reached)
Then I get a 'Premiere Pro has encountered a serious error'-message end it's game over.
Restarting doesn't help, this keeps on happening.
So, I tried to update again; update still fails
Uninstalled PP CC2014
Used Adobe Cleaner Tool
Reinstalled PP CC2014, I now get a message:
Installation succeeded, but a patch failed
Errors encountered during installation. (U44M1P7)
Start up PP CC2014, try to open a project I worked on yesterday and get a message that it can't open this because it was created with a newer version.
So, I am screwed. I need a solution asap, as in NOW.
I have deadlines to make.
regards
Jan

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

The project was saved in a newer version of Premiere Pro and cannot be opened in this version

I edited a project on CC on one computer and saved it on my external. My friend took the same project to edit it on her computer under her own name and licence. Both of us recently upgraded to CC. But the same project that worked a few hours back on Premiere Pro CC, does not work now also on Premiere Pro CC and I received a message saying: The project was saved in a newer version of premiere pro and cannot be opened in this version." Can you please help us.?
Message was edited by: Kevin Monahan
Reason: Your title was too long.

Hi alexxxkid,
You should be able to import the xml into an earlier version.
Backward compatibility has never been there with Premiere and it is always recommended not to update in the middle of a project.
As far as the crash is concerned, please tell me more about it so that i can help you to the best of my knowledge.
Thanks,
Rameez

Premiere pro se ferme au demarrage sans messages d'erreurs

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