Premiere Pro won't open - MAC

I am running a trial version of Premiere Pro CS4 for Mac OS X 10. When I open the application, the start-up screen appears. When it goes away, the main screen does not come up, but the application is still running. In the menu, all menu items are grayed out with the exception of 'Hide Premiere Pro' and 'Hide Others'. I have tried re-installing Premiere Pro and restarting my computer.

I never post in this forum, and the OP probably figured out what went wrong by now. Adobe Premiere Pro CS4 would boot but the actual program would not show up - all choices were grey or greyed out in the menu but 'Hide premiere pro' and 'Hide others'. I wasted hours on this EXACT problem, struggling to figure out what was going on - and even deinstalled and reinstalled premiere pro few times to see if it would work. I'm just posting this in case someone else has this exact same problem, and I have a solution.
It's not necessary to deinstall and reinstall the program. All you need to do is delete your current adobe premiere pro settings to set them back to their original settings.
To do this: First force quit adobe premiere pro unless you have quit the program already. Then go to your Macintosh HD, click users, click on your name, then documents, Adobe, and delete the entire Premiere pro folder.
Reboot and it should work.

Similar Messages

  • My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled

    My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled and reinstalled it but it will still not open.

    It worked for me, any way we have to do following things now, I have seen this happens becasue of the corrupt dll for Visual C++ packages. if the following thing will not work, I am affraid we have to reinstall the windows 7
    Good Luck
    Try to remove all the Visual C++ 2010 Redistributable and Visual C++ 2008 Redistributable Packages (both x86 and x64) from the Control Panel
    Download and install following Visual C++  Redistributable Packages
    Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
    Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
    Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
    Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)

  • Premiere Pro won't open

    I just downloaded Premiere Pro onto my PC from the Creative Cloud Website but every time I try to open it it says that the program has stopped working. Other programs I've downloaded from the site such as Photoshop work fine so I don't know what's wrong. Has anyone else had this problem? And how can I fix it?

    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Dual video problems - Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    And for the future, the information you need to provide when you ask a question
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Can't seem to get Premiere Pro CC to open.

    subscribed to the CC. down loaded other CC program but can't seem to get Premiere Pro CC to open.

    Mac or PC? Basic specs on your machine ... CPU/RAM/GPU? This can at times have an affect on PrPro working ... especially say if your computer is running a 32-bit system or less than adequate RAM.
    Also ...at times some people have to go in and set permissions for the program or administrator privileges before it will run, so I'd check those.
    Neil

  • Premiere Pro CC not opening Project or AutoSaves!!

    Hi Guys,
    If anyone can help I'd be grateful as I am up against a major deadline after about 1 months work and all of a sudden Premiere Pro won't open this project!! I just starts to open and then I get this error message:
    Can't get into this project or any of my auto saves of the same project? HELP!!
    Only thing I can remember doing recently (although it was working fine since this) was updating my Nvidia and Cuda Drivers. I also installed NewBlue FX Plugin ColorFast. Would any of these cause the problem?
    Any advice really gratefully received as I am starting to panic!
    Cheers,
    Alex
    Camera On Films

    I've just come accross this bug too. I moved some of my media (one music file a .aiff) in the finder from one folder to another on the shared storage where my media is kept). I moved it purely for tiding purposes.
    When I went to reopen my PremiereProCC project it would not open. It would get passed the Open Project timebar but then just hang.
    When I moved the audio file back to it's original place the project opened fine.
    This is a bit wierd because it has found offline files before but for some reason moving this audio file freaked PPCC out.
    I've tried moving the audio file again and reopening and it would not open, moving it back and hey presto the project opens again.
    The autosaves would also not open because of this file being moved.
    It's very odd because I've had to relink a whole project before in PPCC because I'd transfered the media to a new drive but when you move one small file it can't handle it.
    This bug needs to be sorted as I've just jumped from editing on FCP7 for the last 10 years and can't afford for stuff like this to happen.
    If anyone has any clues on how to ensure that PPCC can relink moved media that would be great.
    Cheers
    Doug
    running 7.0.1 (105)
    OS 10.8.5

  • Premiere pro won't display or play audio on Mac os 10.9

    premiere pro won't display or play audio on Mac os 10.9; we are uploading AVCHD mts file format video clips from a Canon camcorder. we get message : "Dolby Audio licensing decode restriction."

    next link says After Effects, but check YOUR permissions !!!
    -http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
    -Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -and https://forums.adobe.com/thread/1507936

  • My Macbook pro won't open downloaded programs. it just opens the code it was written in using the text and edit app. How can I fix this?

    My Macbook pro won't open downloaded programs, it just opens the code it was written in using the text and edit app. How can I fix this? I just bought the computer last month so this is some what frustrating.

    If you are downloading .exe files, those are Windows programs, and will not run on your Mac unless you install Windows on it.  (That is possible, if you need one of those apps.)

  • Acrobat X Pro won't open.  Even after a reinstall - what can I do?

    My Acrobat X Pro won't open - even after a reinstall.  What can I do?

    Thanks Jeff - what's strange is that I've been prompted a few times since installation to register the software, so I don't know why it would be doing that if it's already registered.
    When prompted, I would follow the links to the registration information page, and then work through the registration process, and then when prompted to enter the serial code it does not accept it. I've tried the serial code that came with the license, as well as the serial codes for the individual products (Illustrator, Photoshop, etc.), and none of those were accepted by the registration form. So "registering to an account which includes your companies information would be sufficient." does not seem to be working for me, unless there is more to "including the companies information" then I've seen in the sign up pages.
    To be clear, I'm not fumbling around blindly here, I've done a lot to try and register the product myself and have yet to succeed.
    My questions are these (and apologies if this is not directly related to the OT), 1) is there a way to confirm the product is registered, 2) if it is not registered, what specifically do I need to tell the purchasing people to do to make sure it is registered properly, and 3) after following the process here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html - does this fix the Acrobat issue for good, or will I have to repeat this process in another 30 days? Does lack of registration potentially affect other products in the Web and Design Creative Suite?
    Thanks again for the assistance, I'm hoping to get enough information to be able to give our IT folks a clear resolution to the registration issue.

  • I've stuck with Entourage way too long. Now I don't dare install the Mavericks OS because all my Entourage files will go away. And my iMac won't open Mac Mail (probably because I've never opened it in the 5 - 6 years I've owned the Mac.) Any suggestions?

    I've stuck with Entourage way too long. Now I don't dare install the Mavericks OS because all my Entourage files will go away. And my iMac won't open Mac Mail (probably because I've never opened it in the 5 - 6 years I've owned the Mac.) Any suggestions?

    If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
    If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
    As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
    If there are specific tasks you need help with:
    http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
    Is a good resource.
    Peter

  • Fianl Cut Pro won't open! I trashed prefs and done a clean install severall times. Pls help

    Fianl Cut Pro won't open! I trashed prefs and done a clean install severall times. when i open final cut it loads all the plugins then stops responding, i then have to force quit it.

    FCP X has only been out for 7 months! Or are you using FCP 7 ?
    Anyway it sounds as though you have probably done something recently.
    What have you recently updated or what new apps and plugins have you installed?
    When you trashed the preferences did you do it correctly using this app
    http://www.digitalrebellion.com/prefman/
    Before you reinstalled it did you completely uninstall it using
    http://www.digitalrebellion.com/fcsremover/

  • My premiere pro will not open.

    My premiere pro will not open. All of my Master Suite works, but when I choose Premiere Pro is says, (The application “Adobe Premiere Pro CS6” is not open anymore). Please help, I am a film student and have my own YouTube account and need Adobe.

    You'll have better luck posting in Adobe's support forums since they wrote the code.

  • Download the trial version of Premiere Pro CC on my Mac 10.9  keeps crashing

    I am trying to download the trial version of Premiere Pro CC on my Mac 10.9 but the download keeps crashing. I have no idea why and how to fix it. Any help?

    Hi SandraMeorme,
    Please try downloading from here: Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools.
    Note: Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly

    Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly. Worked perfectly before. Anyone else finding these issues? I'm running a quad core Mac Pro, so it's definitely not the hardware.

    I've maxed out the memory assignment, but this isn't a memory problem per se.
    It looks like certain Premiere Pro conditions are associated with a huge increase in kernel_task memory, zeroing out any available free memory.  In my case it seems to be associated with effects applied to titles or jpgs  or imported psd (Photoshop) files.
    Program restart pulls kernel memory back to the 1.3gb normal size. 
    Here's where I am at startup:
    Within three minutes:

  • HT3775 I am trying to open an mpeg movie file but my macbook pro won't open it unless it's mpeg1, 2, or 4. What can I do to get it open?

    I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?

    teamspilly wrote:
    I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?
    Try downloadinc VLC Player from here
    http://www.videolan.org/vlc/download-macosx.html
    And try playing them with that.
    Cheers
    Pete

  • My Acrobat X Pro won't open.  It's part of the CS6 suite.  Was working a few weeks ago no when I try to start app it does nothing.  Thanks

    My Acrobat X Pro won't open.  It's part of the CS6 suite.  Was working a few weeks ago no when I try to start app it does nothing.  Thanks

    Hey kalymi,
    You might need to refer this kb file and try resolving the issue:
    Doesn't launch after 30 days | Installed as part of a CS6 suite
    Regards,
    Anubha

Maybe you are looking for

  • Error in OWB:RPE-01008: Recovery of this request is in progress

    I am not able to deploy OWB objects. I get the error RPE-01008: Recovery of this request is in progress. The MDL file was created using 10.2 OWB. Now I have Upgraded the MDL using OWB before importing the MDL to 11.2. This error comes while deploymen

  • Firefox won't open at all, for 3 days now, no errors show, simply nothing. How do I get it & bookmarks back. PLEASE.

    Hi, I was happily using Firefox all the time and suddenly when I click on the icon to open it nothing happens and thisn has been going on for 3 days now. I have tried all different ways to open it, but same thing, nothing. I am worried I have lost al

  • Error 503 when trying to access UTube

    Greetings, I am having a problem trying to access sites that have audio/video on my Verizon 8130, can someone point me in the right direction in correcting this problem. Thx Glenn

  • IDOC in status 2

    Hi, I am trying to post an IDOC through R/3 to XI system which finally converts into a file and goes to 3rd party. When I am posting IDOC in R/3 I am getting 02 status and error as: Communication error when sending with HTTP and Status as Error Passi

  • Bridge New keywords are not shown on startup

    Hi, I have some images, (in folder X) which I tagged with NEW keywords I created. When I reopen bridge, these new keywords are not shown by default. In ordert to see the above keyword, in the keyword panned, i have to navigate to folder X. Is this a