Premiere pro won't playback

Guys,
I've got a problem with premiere, when i start it, the source monitor is white and it wont playback my project. And after a couple of seconds premiere is not responding anymore and quits. I've tried to close the source monitor but still won't playback...
Starting a new project is not solving te problem.
Reinstalling premiere doesn't either.
Any ideas???
grt

Mehmet,
The "white screen" is a classic result of an obsolete video driver.
Let's get that one out of the way first. What is the make/model of your video card?
What is the number/date of the installed video driver?
Is that the latest driver FROM the mfgr's. Web site, say nVidia, or ATI/AMD? Do not rely on the OS, or any utility to tell you if you have the latest driver - check that out for yourself.
Good luck,
Hunt

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Hello all,
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Hi CopyCatFilms,
Shouldn't Adobe be the one updating to account for video card driver changes? I thought that was the benefit of paying monthly?
We test all GPUs with current drivers, but new drivers can come out faster than releases of Premiere Pro. Also, we can't update Premiere Pro every time there is a driver update. That would be pretty difficult to pull off. Sorry.
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Thanks,
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If yes, you are below specification... which requires a separate drive for video files
An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the
orchestra... this is like Windows pointing to various parts of the hard drive to do
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A computer is a LITTLE better, in that it can switch from one kind of task to another
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http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
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External eSata or USB3 are both fast enough for video editing... eSata is better -
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System specs: windows 7 professional 64 bit
processor:         intel(R) core(TM) i7 cpu 860 @ 2.80GHz 2.79 GHz
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problem event name:             APPCRASH
application name:                 adobe premiere pro.exe
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application timestamp:          4bf119d2
fault module name:               display.dll
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iMac i7 4.0GHz 5k Retina
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So frustrating? Anyone else experiencing this? Any advice? I hope I didn't just buy this "super machine" in vein.
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Jason

Hi All,
Taking some tips from Kevin Monahan. If you haven't already gone through this list please do so.
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe preference files are set to read/write
Delete media cache
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
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Disconnect any third party hardware
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Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
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Delete media cache
Remove plug-ins
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
Disable App Nap
Reboot
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Thanks,
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I've searched for similar issues, and while I found plenty of playback issues, I didn't see anything like what I'm experiencing.
MacPro Quad-Core Xeon 2.26 x2 (8b cores)
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The above suggestion worked for me briefly, but the problem keeps re-occuring.
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http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows
Mac:
http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
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Hi franciscobelda,
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