Premiere Pro won't start, application error
The last time I used Premiere Pro it worked flawlessly. But all of a sudden when I launch either Premiere Pro or Media Encoder I get an Application failed to start error.
I reverted my machine to what it was the last time I used Premiere but still it crashes.
If I should reinstall Premiere, how do I proceed? It's not like I can do it through the Application Manager. A
ll I get there is "up to date", I don't get the install link anymore.
Any Ideas?
Windows 7 Ultimate
Intel I7 950
12G Ram
Asus GTX 460
Not wanting to wait I found out how to uninstal cloud apps. So I uninstalled and reinstalled Premiere Pro family. but still it will not launch.
Application failed to start correctly (0xc000007b)
Well, I seem to be the only one to have this problem so far.
Like I said earlier, I tried to reinstal Premiere by first not forgetting to deactivate any application to reinitialize the adobe key, just in case. Then I uninstalled the Premiere Pro Family through the Windows control panel. Rebooted and reinstalled it through the Adobe Application Manager. But still, it didn't work. So I had to resort to a complete system restore. Luckily I had a recent backup.
I have Premiere working now! I guess we'll wait till it happens again to figure this one out.
The only thing I can see that caused the problem in the first place is that a file must have gotten corrupted at some point.
But why only Premiere?
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Did you receive any error messages during the installation process? You can run the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation logs.
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My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled and reinstalled it but it will still not open.
It worked for me, any way we have to do following things now, I have seen this happens becasue of the corrupt dll for Visual C++ packages. if the following thing will not work, I am affraid we have to reinstall the windows 7
Good Luck
Try to remove all the Visual C++ 2010 Redistributable and Visual C++ 2008 Redistributable Packages (both x86 and x64) from the Control Panel
Download and install following Visual C++ Redistributable Packages
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) -
Comprssor won't start. Error message at startup is "Compressor quit unexpectedly"
I have Compressor v4 and it won't start. Error message at every startup is "Compressor quit unexpectedly" See below
I'm on a Mac Pro
Running Lion 10.7.4
Processor 2 x 3 GHz Quad-Core Intel Xeon
Ram 4 GB 800 MHz DDR2 FB-DIMM
I also have the previous version of FCP Studio installed, which has the older version of compressor, which runs fine. ( Could there be an incompatibility?)
I've uninstalled and reinstaleed Compressor v4.
I've created a new user on my mac, loged in and compressor still won't start.
I've repaird premissions.
I've run the 3rd party Compressor Repair app.
Any one have an idea what I can do to get this to work?
Process:
Compressor [3998]
Path:
/Applications/Compressor.app/Contents/MacOS/Compressor
Identifier:
com.apple.Compressor
Version:
4.0.4 (200703)
Build Info:
Compressor-20070003091000000~1
App Item ID:
424390742
App External ID: 8007634
Code Type:
X86 (Native)
Parent Process: launchd [153]
Date/Time:
2012-08-10 10:47:59.192 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
122828 sec
Crashes Since Last Report:
91
Per-App Interval Since Last Report: 57 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001433b140
VM Regions Near 0x1433b140:
__TEXT
0000000014263000-0000000014334000 [ 836K] r-x/rwx SM=COW /Library/Application Support/3ivx/*.dylib
--> __DATA
0000000014334000-000000001436f000 [ 236K] rw-/rwx SM=COW /Library/Application Support/3ivx/*.dylib
__DATA
000000001436f000-000000001438f000 [ 128K] rw-/rwx SM=PRV /Library/Application Support/3ivx/*.dylib
Application Specific Information:
objc[3998]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0x1433b140 get_feature_flags + 0
1 lib3ivxEnc.dylib
0x142b8f38 InitHooks + 5088
2 lib3ivxEnc.dylib
0x142bad4e InitThrivex + 68
3 lib3ivxEnc.dylib
0x142cebdc l3_init + 11
4 com.3ivx.videocodec
0x1424756d ThrivXCDOpen + 676
5 com.apple.CoreServices.CarbonCore
0x94b29334 callComponentStorage_44 + 25
6 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
7 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
8 com.3ivx.videocodec
0x14246d5e ThrivXCDComponentDispatch + 173
9 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
10 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
11 com.apple.CoreServices.CarbonCore
0x94bba7cb CallComponentOpen + 43
12 com.apple.CoreServices.CarbonCore
0x94b4d0d4 OpenAComponent + 426
13 com.apple.CoreServices.CarbonCore
0x94b4d154 OpenComponent + 24
14 com.apple.CoreServices.CarbonCore
0x94b4e39c CallComponent + 102
15 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
16 com.apple.CoreServices.CarbonCore
0x94bba655 CallComponentGetPublicResource + 57
17 com.apple.QuickTime
0x9b151307 cchaMissing + 329
18 com.apple.CoreServices.CarbonCore
0x94b4db71 GetComponentPublicResourceList + 691
19 com.apple.QuickTime
0x9b1506ff startUsingCachedCodecCharacterizations + 263
20 com.apple.QuickTime
0x9b1501c0 FindBestChain + 30
21 com.apple.QuickTime
0x9b14efe2 ICMSequenceGetChain + 504
22 com.apple.QuickTime
0x9b1497c3 DoBandedDecompress + 5416
23 com.apple.QuickTime
0x9b148092 ICMAction + 2500
24 com.apple.QuickTime
0x9b1474e6 ICMDeviceLoop + 4098
25 com.apple.QuickTime
0x9b145a1f DecompressSequenceBeginPrivate2 + 1258
26 com.apple.QuickTime
0x9b190a89 DecompressSequenceBeginS + 127
27 com.apple.QuickTimeComponents.component
0x9108661f 0x90a7f000 + 6321695
28 com.apple.QuickTimeComponents.component
0x91086be4 0x90a7f000 + 6323172
29 com.apple.QuickTimeComponents.component
0x9108890e 0x90a7f000 + 6330638
30 com.apple.QuickTimeComponents.component
0x9108b2d7 0x90a7f000 + 6341335
31 com.apple.QuickTimeComponents.component
0x9107e2bb 0x90a7f000 + 6288059
32 com.apple.CoreServices.CarbonCore
0x94b29821 callComponentStorage_44444 + 47
33 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
34 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
35 com.apple.QuickTimeComponents.component
0x9107bb82 Video2ComponentDispatch + 95
36 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
37 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
38 com.apple.QuickTime
0x9b18f3d4 MediaMoviesTask + 61
39 com.apple.QuickTime
0x9b18e514 TaskMovie_priv + 3712
40 com.apple.QuickTime
0x9b19c2ed MoviesTask_priv + 91
41 com.apple.Compressor
0x0002076d 0x1000 + 128877
42 com.apple.Compressor
0x0000c110 0x1000 + 45328
43 com.apple.Compressor
0x0000c918 0x1000 + 47384
44 com.apple.Compressor
0x0000c9e9 0x1000 + 47593
45 com.apple.Compressor
0x0000ce06 0x1000 + 48646
46 com.apple.prokit
0x004f3756 -[MKOldViewModule _moduleViewWasInstalled:] + 43
47 com.apple.prokit
0x004f3723 -[MKOldViewModule viewWasInstalled] + 172
48 com.apple.prokit
0x004faa54 -[MKOldWindowModule module:didAddSubmodule:] + 107
49 com.apple.prokit
0x004f406c -[MKOldViewModule _module:didAddSubmodule:] + 50
50 com.apple.prokit
0x004f7626 -[MKOldViewModule insertSubmodule:atIndex:] + 364
51 com.apple.prokit
0x004f637e -[MKOldViewModule configureSubmodules:] + 374
52 com.apple.prokit
0x004f47be -[MKOldViewModule applyLayoutDictionary:] + 367
53 com.apple.prokit
0x004fa87c -[MKOldWindowModule applyLayoutDictionary:] + 57
54 com.apple.prokit
0x003e185b -[NSProWindowModule applyLayoutDictionary:] + 57
55 com.apple.prokit
0x00503741 -[MKOldModuleLayoutManager applyModuleLayout:] + 822
56 com.apple.prokit
0x005056be -[MKOldModuleLayoutManager applyLayout:] + 742
57 com.apple.prokit
0x003e2da8 -[NSProDocument makeWindowControllers] + 80
58 com.apple.prokit
0x003e3c3e -[NSProDocumentController addDocument:] + 829
59 com.apple.AppKit
0x980010e3 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 360
60 com.apple.Compressor
0x0003353c 0x1000 + 206140
61 com.apple.Compressor
0x00035547 0x1000 + 214343
62 com.apple.AppKit
0x97e08753 -[NSApplication _doOpenUntitled] + 378
63 com.apple.AppKit
0x97e085d2 __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_2 + 36
64 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
65 com.apple.AppKit
0x97e0827f __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_1 + 249
66 com.apple.AppKit
0x97e0817f __-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 126
67 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
68 com.apple.AppKit
0x97e07d68 -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 717
69 com.apple.AppKit
0x97e077f0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 300
70 com.apple.AppKit
0x97e076bb -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
71 com.apple.AppKit
0x97e0759e -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 259
72 com.apple.AppKit
0x97e072c6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
73 com.apple.CoreFoundation
0x9600c1c8 -[NSObject performSelector:withObject:withObject:] + 72
74 com.apple.Foundation
0x974f70c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
75 com.apple.Foundation
0x974f5e75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
76 com.apple.Foundation
0x974f5c49 _NSAppleEventManagerGenericHandler + 234
77 com.apple.AE
0x92762045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
78 com.apple.AE
0x9274bb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
79 com.apple.AE
0x9274ba54 aeProcessAppleEvent + 253
80 com.apple.HIToolbox
0x905e1c66 AEProcessAppleEvent + 103
81 com.apple.AppKit
0x97e04347 _DPSNextEvent + 1301
82 com.apple.AppKit
0x97e03942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
83 com.apple.AppKit
0x97dffcb1 -[NSApplication run] + 911
84 com.apple.prokit
0x0035742b NSProApplicationMain + 439
85 com.apple.Compressor
0x00003920 0x1000 + 10528
86 com.apple.Compressor
0x000026c5 0x1000 + 5829
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b4e090a kevent + 10
1 libdispatch.dylib
0x9471fe10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x9471e85f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.qmaster.do
0x00ec3721 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 203
7 com.apple.AECore
0x000b2a54 aecore::CThread::runThread() + 36
8 com.apple.AECore
0x000b06ec threadProc(void*) + 17
9 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
10 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9b4dfb42 __select + 10
1 com.apple.CoreFoundation
0x95ff7e15 __CFSocketManager + 1557
2 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
3 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.DiscRecording
0x9091a0be DRWorkLoop::WorkLoop() + 274
7 com.apple.DiscRecording
0x90919f95 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
8 com.apple.DiscRecording
0x90919d04 DRThreadObject::StartRoutine(DRThreadObject*) + 142
9 com.apple.DiscRecording
0x90919c75 DRThreadObject::SymbolRoutine(DRThreadObject*) + 17
10 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
11 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9b4df83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95cf6e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x95cf6f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x94b253a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore
0x94b2511d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore
0x94b24f2e TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component
0x9106b516 0x90a7f000 + 6210838
7 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
8 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 11:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.audio.CoreAudio
0x9aec89fe HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122
3 com.apple.audio.CoreAudio
0x9aec8a6a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60
4 com.apple.audio.CoreAudio
0x9aec0e5f HALC_ProxyIOContext::IOWorkLoop() + 1145
5 com.apple.audio.CoreAudio
0x9aec0926 HALC_ProxyIOContext::IOThreadEntry(void*) + 136
6 com.apple.audio.CoreAudio
0x9aec0898 __HALC_ProxyIOContext_block_invoke_6 + 20
7 com.apple.audio.CoreAudio
0x9aec081d HALB_IOThread::Entry(void*) + 69
8 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
9 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x142a13d4 ebx: 0x142cdff3 ecx: 0x1432e120 edx: 0x14270a93
edi: 0x1437cb00 esi: 0x1437cb00 ebp: 0xbfffd828 esp: 0xbfffd7fc
ss: 0x00000023 efl: 0x00010286 eip: 0x1433b140 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1433b140
Logical CPU: 3
Binary Images:
0x1000 -
0x75ff7 com.apple.Compressor (4.0.4 - 200703) <9F2309FD-3D92-3534-9A1E-E194E9C2FF36> /Applications/Compressor.app/Contents/MacOS/Compressor
0x98000 - 0x213fe7 com.apple.AECore (4.0.3 - 303) <78B8FAEF-26F9-3377-B030-23FB1A5BB56E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/AECore.framework/Versions/A/AECore
0x294000 - 0x2e7ff7 com.apple.qmaster.SwampCore (4.0.3 - 303) <6BF9AD78-5727-3166-9390-2DAF010D4210> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework/V ersions/A/SwampCore
0x311000 - 0x31fffb com.apple.compressor.MediaServerAPI (4.0.3 - 4.0.3) <280D248C-2AFD-3173-A669-6BCE7C2594F4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/MediaServerAPI.framework/Versions/A/MediaServerAPI
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0x334000 - 0x55cff7 com.apple.prokit (7.2.2 - 1817) <CB7DEEA0-A70C-397B-87B6-6787DACEDAB1> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x669000 - 0x6a6fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x6c0000 - 0x701ff3 com.apple.compressor.ImageProcessing (4.0.3 - 4.0.3) <8C3B8290-0053-3187-8718-1591B55E789E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/ImageProcessing.fr amework/Versions/A/ImageProcessing
0x721000 - 0x72dffb com.apple.compressor.StompUtil (4.0.3 - 4.0.3) <8FF452FF-2E5D-3735-BADF-E7A9750AE69A> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUtil.framewor k/Versions/A/StompUtil
0x739000 - 0x859fff com.apple.compressor.StompTypes (4.0.3.1 - 20070.3.91) <69C4CB01-B6ED-34A7-A59D-CBACD9E58865> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.framewo rk/Versions/A/StompTypes
0x8d5000 - 0x8dcff3 com.apple.compressor.FilterUI (4.0.3 - 4.0.3) <720CFE97-4FD9-3C04-8978-FDCEE5BE41D0> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/FilterUI.framework /Versions/A/FilterUI
0x8e3000 - 0xa34ff3 com.apple.compressor.transcoding (4.0.3 - 4.0.3) <B316543E-EF8D-3B90-9245-9C7FB786E498> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/Transcoding.framew ork/Versions/A/Transcoding
0xb10000 - 0xbfbfff com.apple.compressor.StompUI (4.0.3 - 4.0.3) <F2EB6697-8FF7-324D-B110-D0B1FB94D9D4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUI.framework/ Versions/A/StompUI
0xc45000 - 0xcccff7 com.apple.CompressorKitMAS (4.0.3 - 4.0.3) <72BA4691-E0CD-3CB0-99F0-BACD15A2B308> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/CompressorKit.fram ework/Versions/A/CompressorKit
0xd12000 - 0xd3eff3 com.apple.audio.CoreAudioKit (1.6.3 - 1.6.3) <7D47B1D3-4410-3524-BC47-FCDF49E48DB5> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0xd51000 - 0xd62fff com.apple.qmaster.SwampUtil (4.0.3 - 4.0.3) <1762A43C-8A92-32CE-AB43-30F2D292167F> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampUtil.framework/V ersions/A/SwampUtil
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0x92c1f000 - 0x92c2aff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <EDA0F56F-CB2C-30BB-940D-C6A25B73C717> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x92c2b000 - 0x92c5fff8 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <567E922C-E64F-321B-9A47-6B18BF481625> /usr/lib/libssl.0.9.8.dylib
0x92c6c000 - 0x92c7afff com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92c96000 - 0x92c9fff3 com.apple.CommonAuth (2.2 - 2.0) <C3FD6EC2-8EB3-38FB-BBB7-05009CA49024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x92ca0000 - 0x92d78ff6 com.apple.QuickLookUIFramework (3.2 - 500.16) <1598FDEB-8F90-3D42-AAA1-CD227F3C16BF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9360d000 - 0x93648fff com.apple.bom (11.0 - 183) <39257FE6-8B23-39B6-9528-57184104A98F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9367d000 - 0x9376dff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x93e16000 - 0x93e17ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x93e18000 - 0x93e87fff com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x93e9c000 - 0x93ea5fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x94350000 - 0x9436cffc libPng.dylib (??? - ???) <75F41C08-E187-354C-8115-79387F57FC2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9436d000 - 0x943eaffe com.apple.PDFKit (2.6.3 - 2.6.3) <780A5EE1-48CB-3B80-BBDF-1081512BA0DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x943eb000 - 0x94478ff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9448f000 - 0x94491ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x94492000 - 0x9451cffb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9451d000 - 0x945b3ff7 com.apple.LaunchServices (480.33 - 480.33) <5A4BF529-391E-3987-940E-287ACE56078A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x945b4000 - 0x945b4ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x945ec000 - 0x9470afec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9470b000 - 0x9470bfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9470c000 - 0x9471cff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9471d000 - 0x9472bfff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <2F918480-12C8-3F22-9B1A-9B2D76F6F4F5> /usr/lib/system/libdispatch.dylib
0x9472c000 - 0x947a0fff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x947c9000 - 0x947d1ff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x947d2000 - 0x947f5fff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x947f6000 - 0x947f6fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x947f7000 - 0x947f7fff libffi.dylib (??? - ???) <58A2AA81-461E-3581-9A8C-880A3BDA2D6A> /usr/lib/libffi.dylib
0x947f8000 - 0x94835ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
0x94836000 - 0x9483affb libutil.dylib (??? - ???) <C808FFCE-3D43-3990-BFAD-9AA735F7EFA7> /usr/lib/libutil.dylib
0x9483b000 - 0x9489dffb com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9497f000 - 0x949faffb com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94a11000 - 0x94a26ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94a27000 - 0x94a2eff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x94a2f000 - 0x94a35ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x94a78000 - 0x94a8effe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x94a8f000 - 0x94a99ff0 com.apple.DirectoryService.Framework (10.7 - 146) <59061A4B-D743-3A34-B142-7BE2472BBC2D> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x94ae7000 - 0x94de9fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <9692D838-85A5-32C1-B7FB-7C141FFC2557> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94dea000 - 0x94decffc com.apple.QuickTimeH264.component (7.7.1 - 2330) <749FC098-FB98-38FB-8977-E5306A6B1688> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x94ded000 - 0x94e35ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94e36000 - 0x94e3bff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x94e3c000 - 0x94e3dffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x94e7f000 - 0x95142fff com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95143000 - 0x95242ffb com.apple.DiskImagesFramework (10.7.4 - 331.6) <8CC0C204-1069-3CC3-9CE1-3CDF92757E5B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9524e000 - 0x9524fff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x95250000 - 0x954fdff3 com.apple.JavaScriptCore (7534.56 - 7534.56.6) <94C4DC32-FE6B-3D5C-93B5-75753F38A0C0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95527000 - 0x95528fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x95529000 - 0x9553dff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9553e000 - 0x95540ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95541000 - 0x95593ff7 libFontRegistry.dylib (??? - ???) <96E9602C-DFD3-3021-8090-60228CC80D26> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x95594000 - 0x9559dffc com.apple.DisplayServicesFW (2.5.4 - 323.3) <820C4B45-814A-3101-A1FA-044CA6D2FBC8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9559e000 - 0x95696ff7 libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x95697000 - 0x95697ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95698000 - 0x9590bffb com.apple.CoreImage (7.98 - 1.0.1) <EDC91BA1-673D-3B47-BFD5-BBF11C36EE6A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9590c000 - 0x9595dff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95a3b000 - 0x95a84ff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95a85000 - 0x95ae0ff3 com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x95ae1000 - 0x95c95ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x95c96000 - 0x95d61fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x95da0000 - 0x95f02ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95f03000 - 0x95f03ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95f12000 - 0x95f4effa libGLImage.dylib (??? - ???) <504E7865-571E-38B4-A84A-D7B513AC84F5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95f68000 - 0x95f68fff libodfde.dylib (??? - ???) <C0515427-6D54-35E6-911D-A2510C1A0C54> /usr/lib/libodfde.dylib
0x95f69000 - 0x95f6dffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95f6e000 - 0x96145fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96146000 - 0x96168ff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x96179000From Crash Analyzer:
Incompatible Codec
This crash was caused by the 3ivx codec.
Suggested Actions
Check for an update to the codec from the manufacturer.
Use System Toolkit to disable or remove the codec.
More Information
The crash was caused by the 3ivx codec. This codec is not recommended for use in Final Cut Pro. Consider using Compressor to transcode your media to an edit-friendly codec such as ProRes.
Relevant Line
1 lib3ivxEnc.dylib 0x142b8f38 InitHooks + 5088
Report generated by Crash Analyzer in Pro Maintenance Tools -
Premiere Pro (CC) has encountered an error. (Mac)
Darn, this is bad. I'm having flashbacks to Pr CS6.0.0. I keep getting this error, which leads to a crash:
Premiere Pro has encountered an error.
[/siree64/releases/2013.02/PremierePro/
Messanine/Make/Mac/../../Src/Utilities.cpp-780]
Pr CC has been working pretty well on older CS6 projects and new projects started in CC.
For the record, I'm a professional Premiere Pro power user; not a novice.
This recurring problem happens when I just click on audio or video certain clips in a timeline. I exported this project from FCP7 via XML and into Pr CC. All the sync clips are double system; video from a Canon transcoded to ProRes; audio files are .WAV from a Zoom recorder.
{Sidebar: I have an ongoing project in CC I started in CS6 with Canon H264 video, and Zoom audio. I'm not having the same problems.}
I exported this problem project to XML from Pr CC, opened it in Pr CS6, and I don't get the crashes when clicking on clips.
This is a new issue with PrCC, and apparently projects imported via XML.
I did all the usual maintanence: Trashed prefs, previews and Media Cache. Ran Disk Warrior. Problem persists.
Workaround is, once I locate a clip that causes the crash, use In and Out around the clip to lift it, then replace manually. Slow going. LOTS of crashing. Every few minutes. Once the media is replaced, the crashing stops. So, this rules out corrupt media. Besides, I ran Digital Rebellion's Corrupt Clip Finder, and all media on this project passes as not corrupted. I save about every minute now, so as not to lose too much work.
Silver lining: Pr CC launches about ten times faster than Pr CS6, so getting back to work after a crash is faster.
If anybody has a clue on how to stop this, please chime in.This report is from today. Hope it helps...
Process:
Adobe Premiere Pro CS6 [1273]
Path:
/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier:
com.adobe.AdobePremierePro
Version:
6.0.5 (6.0.5)
Code Type:
X86-64 (Native)
Parent Process: launchd [94]
User ID:
501
Date/Time:
2013-10-14 14:29:43.188 -0400
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
5550 sec
Crashes Since Last Report:
3
Per-App Interval Since Last Report: 4249 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID:
4AE0603B-F3D9-9D8A-2183-3EC22CAAD3DA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSImage member:]: unrecognized selector sent to instance 0x131121200'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation
0x00007fff93f62b06 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff8e2c73f0 objc_exception_throw + 43
2 CoreFoundation
0x00007fff93ff940a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186
3 CoreFoundation
0x00007fff93f5102e ___forwarding___ + 414
4 CoreFoundation
0x00007fff93f50e18 _CF_forwarding_prep_0 + 232
5 CoreFoundation
0x00007fff93ef9b08 CFSetGetValue + 88
6 CoreFoundation
0x00007fff93f04268 __CFRunLoopFindMode + 216
7 CoreFoundation
0x00007fff93f1a513 CFRunLoopAddTimer + 275
8 HIServices
0x00007fff937ae23c StartIPCPing + 167
9 HIToolbox
0x00007fff9361cc8c __DragInfoPtrSetValueForKey + 80
10 HIToolbox
0x00007fff9361cc33 __CoreDragSetValueForKey + 52
11 AppKit
0x00007fff989b3d0a __50-[NSDragDestination _resetUpdateDraggingItemTimer]_block_invoke_0 + 157
12 libdispatch.dylib
0x00007fff90fcaf01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib
0x00007fff90fc70b6 _dispatch_client_callout + 8
14 libdispatch.dylib
0x00007fff90fcb96f _dispatch_after_timer_callback + 22
15 libdispatch.dylib
0x00007fff90fc70b6 _dispatch_client_callout + 8
16 libdispatch.dylib
0x00007fff90fc929b _dispatch_source_invoke + 691
17 libdispatch.dylib
0x00007fff90fc8305 _dispatch_queue_invoke + 72
18 libdispatch.dylib
0x00007fff90fcc091 _dispatch_main_queue_callback_4CF + 220
19 CoreFoundation
0x00007fff93f04b4c __CFRunLoopRun + 1644
20 CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
21 HIToolbox
0x00007fff9341aeb4 RunCurrentEventLoopInMode + 209
22 HIToolbox
0x00007fff9341ac52 ReceiveNextEventCommon + 356
23 HIToolbox
0x00007fff9341aae3 BlockUntilNextEventMatchingListInMode + 62
24 AppKit
0x00007fff98664533 _DPSNextEvent + 685
25 AppKit
0x00007fff98663df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26 AppKit
0x00007fff989b81ba NSCoreDragBlockingProc + 101
27 HIServices
0x00007fff937af852 SampleMouseAndKeyboard + 102
28 HIServices
0x00007fff937af56c DragInApplication + 50
29 HIServices
0x00007fff937aec69 CoreDragStartDragging + 519
30 AppKit
0x00007fff989b6120 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 881
31 AppKit
0x00007fff989b744a -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1455
32 AppKit
0x00007fff98c66fd0 -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 133
33 dvaui
0x000000010349ba5a -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 58
34 dvaui
0x00000001033c9d5d _ZN5dvaui12datatransfer11OS_SendData13DoDragAndDropEiPi + 407
35 UIFramework
0x0000000103c29941 _ZN3UIF10DataSource13DoDragAndDropERKiPiN5boost13intrusive_ptrIN5dvaui7drawbot14ImageInte rfaceEEE + 687
36 HandlerProject
0x00000001094b5613 _ZN14HandlerProject15ProjectIconView19HandleDragSelectionERN3UIF10DataSourceE + 1585
37 HandlerProject
0x00000001094b4fdd _ZThn72_N14HandlerProject15ProjectIconView19HandleDragSelectionERN3UIF10DataSourceE + 13
38 HandlerProject
0x00000001094c28d4 _ZN3UIF8IconViewIN3ASL12InterfaceRefIN2BE12IProjectItemES4_EEE13DragSelectionEv + 56
39 HandlerProject
0x00000001094c5219 _ZN3UIF8IconViewIN3ASL12InterfaceRefIN2BE12IProjectItemES4_EEE13MouseMoveSelfERKNS1_10Par amPointIiEERKNS_12KeyModifiersE + 121
40 UIFramework
0x0000000103cbdc45 _ZN3UIF23SubViewMouseCaptureImpl12DoMouseEventERKN5dvaui2ui10MouseEventE + 273
41 dvaui
0x000000010343d00d _ZN5dvaui2ui7UI_Node29UI_DispatchCapturedMouseEventERKNS0_10MouseEventE + 425
42 dvaui
0x000000010343d28c _ZN5dvaui2ui7UI_Node29UI_DispatchMouseEventToTargetEPS1_RKNS0_10MouseEventEb + 118
43 dvaui
0x000000010343d33f _ZN5dvaui2ui7UI_Node21UI_DispatchMouseEventERKNS0_10MouseEventEb + 63
44 dvaui
0x00000001034a4c12 _ZN5dvaui2ui7OS_View29UI_DispatchPlatformMouseEventERKNS0_10MouseEventEb + 702
45 dvaui
0x00000001034a2ad0 _ZN5dvaui2ui7OS_View33UI_DispatchPlatformMouseMoveEventERKNS0_8OS_EventEbb + 286
46 dvaui
0x00000001034927e6 _ZN5dvaui2ui7OS_View33UI_DispatchPlatformMouseDragEventERKNS0_8OS_EventE + 20
47 dvaui
0x00000001034a199d _ZN5dvaui2ui7OS_View16UI_DispatchEventEPNS0_8OS_EventE + 223
48 dvaui
0x00000001034a3008 _ZN5dvaui2ui7OS_View16UI_HandleOSEventEPNS0_8OS_EventE + 28
49 dvaui
0x000000010349fae7 _ZN5dvaui2ui7OS_View22UI_HandlePlatformEventEP7NSEvent + 57
50 dvacore
0x000000010018ba0e _ZN7dvacore6config12ErrorManager15ExecuteFunctionIvEEiPN5boost9function0IT_EEPS5_ + 28
51 Frontend
0x000000010c743735 _ZN2FE23ApplicationErrorManager43ExecuteFunctionWithTopLevelExceptionHandlerEN5boost9func tion0IiEE + 57
52 dvacore
0x000000010018b900 _ZN7dvacore6config12ErrorManager43ExecuteFunctionWithTopLevelExceptionHandlerIvEET_N5boos t9function0IS3_EEPb + 112
53 dvacore
0x000000010018de3d _ZN7dvacore6config23ExecuteTopLevelFunctionIvEET_N5boost9function0IS2_EEPb + 125
54 dvaui
0x00000001034985cf -[DVAMacContainerView mouseDragged:] + 127
55 AppKit
0x00007fff98749b81 -[NSWindow sendEvent:] + 8504
56 AppKit
0x00007fff98745644 -[NSApplication sendEvent:] + 5761
57 dvaui
0x0000000103492bd6 -[DVAMacApplication sendEvent:] + 630
58 Frontend
0x000000010c77c530 -[PremiereCocoaMacApplication sendEvent:] + 304
59 AppKit
0x00007fff9865b21a -[NSApplication run] + 636
60 Frontend
0x000000010c77d794 _ZN2FE14MacApplication7RunSelfEv + 44
61 Frontend
0x000000010c727dff _ZN2FE11Application3RunERKSbItSt11char_traitsItEN7dvacore7utility19SmallBlockAllocator12S TLAllocatorItEEE + 5681
62 Frontend
0x000000010c77ed0c AppMain + 380
63 Startup
0x000000010c8ef1d7 Run + 247
64 Adobe Premiere Pro CS6
0x00000001000038b7 main + 647
65 Adobe Premiere Pro CS6
0x000000010000361c start + 52
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff928b5212 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff972c1b24 pthread_kill + 90
2 libsystem_c.dylib
0x00007fff97305f61 abort + 143
3 com.adobe.premiere.frontend
0x000000010c77e291 UnixInterruptSignal(int) + 49
4 libsystem_c.dylib
0x00007fff972ae90a _sigtramp + 26
5 libsystem_kernel.dylib
0x00007fff928b5212 __pthread_kill + 10
6 libsystem_c.dylib
0x00007fff972c1b24 pthread_kill + 90
7 libsystem_c.dylib
0x00007fff97305f61 abort + 143
8 libc++abi.dylib
0x00007fff8d1159eb abort_message + 257
9 libc++abi.dylib
0x00007fff8d11339a default_terminate() + 28
10 libobjc.A.dylib
0x00007fff8e2c7873 _objc_terminate() + 91
11 libc++.1.dylib
0x00007fff971468fe std::terminate() + 20
12 libobjc.A.dylib
0x00007fff8e2c75de objc_terminate + 9
13 libdispatch.dylib
0x00007fff90fc70ca _dispatch_client_callout + 28
14 libdispatch.dylib
0x00007fff90fcb96f _dispatch_after_timer_callback + 22
15 libdispatch.dylib
0x00007fff90fc70b6 _dispatch_client_callout + 8
16 libdispatch.dylib
0x00007fff90fc929b _dispatch_source_invoke + 691
17 libdispatch.dylib
0x00007fff90fc8305 _dispatch_queue_invoke + 72
18 libdispatch.dylib
0x00007fff90fcc091 _dispatch_main_queue_callback_4CF + 220
19 com.apple.CoreFoundation
0x00007fff93f04b4c __CFRunLoopRun + 1644
20 com.apple.CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
21 com.apple.HIToolbox
0x00007fff9341aeb4 RunCurrentEventLoopInMode + 209
22 com.apple.HIToolbox
0x00007fff9341ac52 ReceiveNextEventCommon + 356
23 com.apple.HIToolbox
0x00007fff9341aae3 BlockUntilNextEventMatchingListInMode + 62
24 com.apple.AppKit
0x00007fff98664533 _DPSNextEvent + 685
25 com.apple.AppKit
0x00007fff98663df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26 com.apple.AppKit
0x00007fff989b81ba NSCoreDragBlockingProc + 101
27 com.apple.HIServices
0x00007fff937af852 SampleMouseAndKeyboard + 102
28 com.apple.HIServices
0x00007fff937af56c DragInApplication + 50
29 com.apple.HIServices
0x00007fff937aec69 CoreDragStartDragging + 519
30 com.apple.AppKit
0x00007fff989b6120 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 881
31 com.apple.AppKit
0x00007fff989b744a -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1455
32 com.apple.AppKit
0x00007fff98c66fd0 -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 133
33 com.adobe.dvaui.framework
0x000000010349ba5a -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 58
34 com.adobe.dvaui.framework
0x00000001033c9d5d dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 407
35 com.adobe.UIFramework.framework
0x0000000103c29941 UIF::DataSource::DoDragAndDrop(int const&, int*, boost::intrusive_ptr<dvaui::drawbot::ImageInterface>) + 687
36 com.adobe.HandlerProject.framework
0x00000001094b5613 HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 1585
37 com.adobe.HandlerProject.framework
0x00000001094b4fdd non-virtual thunk to HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 13
38 com.adobe.HandlerProject.framework
0x00000001094c28d4 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::DragSelection() + 56
39 com.adobe.HandlerProject.framework
0x00000001094c5219 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::MouseMoveSelf(ASL::ParamPoint<int> const&, UIF::KeyModifiers const&) + 121
40 com.adobe.UIFramework.framework
0x0000000103cbdc45 UIF::SubViewMouseCaptureImpl::DoMouseEvent(dvaui::ui::MouseEvent const&) + 273
41 com.adobe.dvaui.framework
0x000000010343d00d dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 425
42 com.adobe.dvaui.framework
0x000000010343d28c dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 118
43 com.adobe.dvaui.framework
0x000000010343d33f dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 63
44 com.adobe.dvaui.framework
0x00000001034a4c12 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 702
45 com.adobe.dvaui.framework
0x00000001034a2ad0 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 286
46 com.adobe.dvaui.framework
0x00000001034927e6 dvaui::ui::OS_View::UI_DispatchPlatformMouseDragEvent(dvaui::ui::OS_Event const&) + 20
47 com.adobe.dvaui.framework
0x00000001034a199d dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 223
48 com.adobe.dvaui.framework
0x00000001034a3008 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 28
49 com.adobe.dvaui.framework
0x000000010349fae7 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
50 com.adobe.dvacore.framework
0x000000010018ba0e int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
51 com.adobe.premiere.frontend
0x000000010c743735 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 57
52 com.adobe.dvacore.framework
0x000000010018b900 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 112
53 com.adobe.dvacore.framework
0x000000010018de3d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
54 com.adobe.dvaui.framework
0x00000001034985cf -[DVAMacContainerView mouseDragged:] + 127
55 com.apple.AppKit
0x00007fff98749b81 -[NSWindow sendEvent:] + 8504
56 com.apple.AppKit
0x00007fff98745644 -[NSApplication sendEvent:] + 5761
57 com.adobe.dvaui.framework
0x0000000103492bd6 -[DVAMacApplication sendEvent:] + 630
58 com.adobe.premiere.frontend
0x000000010c77c530 -[PremiereCocoaMacApplication sendEvent:] + 304
59 com.apple.AppKit
0x00007fff9865b21a -[NSApplication run] + 636
60 com.adobe.premiere.frontend
0x000000010c77d794 FE::MacApplication::RunSelf() + 44
61 com.adobe.premiere.frontend
0x000000010c727dff FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 5681
62 com.adobe.premiere.frontend
0x000000010c77ed0c AppMain + 380
63 com.adobe.premiere.startup
0x000000010c8ef1d7 Run + 247
64 com.adobe.AdobePremierePro
0x00000001000038b7 main + 647
65 com.adobe.AdobePremierePro
0x000000010000361c start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff928b5d16 kevent + 10
1 libdispatch.dylib
0x00007fff90fc9dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff90fc99ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.ASLFoundation.framework
0x00000001005bf7b0 ASL::(anonymous namespace)::TaskProc(void*) + 160
6 com.apple.CoreServices.CarbonCore
0x00007fff8c9377e0 PrivateMPEntryPoint + 58
7 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff928b5d16 kevent + 10
1 com.adobe.dvatransport.framework
0x000000010079af12 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 240
2 com.adobe.dvatransport.framework
0x00000001007a50da boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lock<boost::asio ::detail::posix_mutex>&, boost::asio::detail::task_io_service::idle_thread_info*) + 512
3 com.adobe.dvatransport.framework
0x00000001007a5467 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291
4 com.adobe.dvatransport.framework
0x0000000100791fbd SkyConnectionEnv::MainLoop() + 129
5 com.adobe.dvatransport.framework
0x000000010079203b SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
7 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.adobe.dvatransport.framework
0x00000001007a504b boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lock<boost::asio ::detail::posix_mutex>&, boost::asio::detail::task_io_service::idle_thread_info*) + 369
3 com.adobe.dvatransport.framework
0x00000001007a5467 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291
4 com.adobe.dvatransport.framework
0x0000000100792c2a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework
0x0000000100795c33 boost_asio_detail_posix_thread_function + 19
6 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
7 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4ff3 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
4 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
5 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
6 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
7 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
8 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
9 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2 libcuda_310.40.00.10.dylib
0x0000000116e51676 0x116c88000 + 1873526
3 libcuda_310.40.00.10.dylib
0x0000000116daed97 0x116c88000 + 1207703
4 libcuda_310.40.00.10.dylib
0x0000000116e530f9 0x116c88000 + 1880313
5 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2 libclh.dylib
0x00007fff96ab88c7 0x7fff964a4000 + 6375623
3 libclh.dylib
0x00007fff9656f1d4 0x7fff964a4000 + 831956
4 libclh.dylib
0x00007fff96ab9719 0x7fff964a4000 + 6379289
5 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff93eff233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff93f04916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
5 com.apple.AVCVideoServices
0x0000000124710ad0 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 186
6 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
7 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff93eff233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff93f04916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
5 com.apple.AVCVideoServices
0x0000000124710ad0 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 186
6 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
7 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4ff3 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
4 com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
5 com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
6 com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
7 com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
8 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
9 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib
0x00007fff928b5386 __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff9734a7c8 nanosleep + 163
2 com.adobe.ScriptLayerPPro.framework
0x0000000106d0b6fb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.ScriptLayerPPro.framework
0x0000000106cf7259 ScObjects::BridgeTalkThread::run() + 169
4 com.adobe.ScriptLayerPPro.framework
0x0000000106d0ba66 ScObjects::Thread::go(void*) + 166
5 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib
0x00007fff928b52aa __recvfrom + 10
1 ServiceManager-Launcher.dylib
0x0000000118f535ec Invoke + 45721
2 ServiceManager-Launcher.dylib
0x0000000118f52813 Invoke + 42176
3 ServiceManager-Launcher.dylib
0x0000000118f51be0 Invoke + 39053
4 ServiceManager-Launcher.dylib
0x0000000118f51c66 Invoke + 39187
5 ServiceManager-Launcher.dylib
0x0000000118f4d30f Invoke + 20412
6 ServiceManager-Launcher.dylib
0x0000000118f4d616 Invoke + 21187
7 ServiceManager-Launcher.dylib
0x0000000118f4dcd7 Invoke + 22916
8 ServiceManager-Launcher.dylib
0x0000000118f4df41 Invoke + 23534
9 ServiceManager-Launcher.dylib
0x0000000118f5061d Invoke + 33482
10 ServiceManager-Launcher.dylib
0x0000000118f50775 Invoke + 33826
11 ServiceManager-Launcher.dylib
0x0000000118f50fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib
0x0000000118f510ad Invoke + 36186
13 ServiceManager-Launcher.dylib
0x0000000118f43d6b Login + 480
14 ServiceManager-Launcher.dylib
0x0000000118f477ad Login + 15394
15 ServiceManager-Launcher.dylib
0x0000000118f51412 Invoke + 37055
16 ServiceManager-Launcher.dylib
0x0000000118f53253 Invoke + 44800
17 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
18 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore
0x00007fff8c936c2a MPWaitForEvent + 269
5 com.redgiantsoftware.MBLooksRenderLibCPU
0x0000000129dac880 RenderTask(void*) + 80
6 com.apple.CoreServices.CarbonCore
0x00007fff8c9377e0 PrivateMPEntryPoint + 58
7 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib
0x00007fff928b5386 __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff9734a7c8 nanosleep + 163
2 libsystem_c.dylib
0x00007fff9734a652 sleep + 61
3 com.redgiantsoftware.Looks3_AE
0x000000011e7fb4bd RGSerialEnableLicensing(_struct_rgs_product_descriptor*, char const*) + 8381
4 com.redgiantsoftware.Looks3_AE
0x000000011e7fceca RGSerialEnableLicensing(_struct_rgs_product_descriptor*, char const*) + 15050
5 libsystem_c.dylib -
My MacBook pro won't start. It's stuck on the gray screen with the apple logo.
Reinstall OS X:
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
Premiere pro won't display or play audio on Mac os 10.9
premiere pro won't display or play audio on Mac os 10.9; we are uploading AVCHD mts file format video clips from a Canon camcorder. we get message : "Dolby Audio licensing decode restriction."
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936 -
Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.
One day it was fine, the next it's not. My Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.
No error messages, it just doesn't open. I can't get through to talk to staff (because why should you be able to right? You only pay for the service..)
Could someone please shed some light on my situation?
My Lightroom and Photoshop are running fine as normal. I wish I could provide more information but it's really that simple - none of it will open.
Thank you!At this point, I think I'd just download & run the Adobe CC Cleaner app, and use it to uninstall & clean up your PrPro & the Creative Cloud desktop app itself ... then download a fresh copy of the CC desktop app, install & sign into your account, then download & reinstall PrPro ...
Neil -
My macbook pro won't start up. Instead of the apple logo appearing in the start up only a grey folder with a ? At the center appears
Boubert,
the question mark in the folder typically represents the inability to recognize a valid filesystem on the volume being booted from. You can try this, although it might not make a difference: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, select the First Aid tab if it’s not already selected, then press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it able to boot normally now? -
My macbook pro won't start up. I get the white screen and the grey apple icon the spinning wheel......and it doesn't change !
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My MacBook Pro won't start up. What do I do?
My MacBook Pro won't start up. What do I do?
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo). -
installed Yosemite and now my MacBook pro won't start up. Keeps showing "kernel panic"
PLEASE HELP ME!If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report. -
I was messing around with .kext files in the MacintoshHD and moved the system.kext and two others to my desktop and deleted the originals and now the MacBook Pro won't start up. All I get at start up is the apple icon then a bunch of text shows up part of which says Mac OS version: not yet set. then the apple icon turns into the power icon and tells me to turn off the computer. I've tried reinstalling from the install DVD by holding down option when powering on and selecting the install DVD and it just goes to a white screen with the apple icon and stays like that. I didn't have the disk utility on my Mac before this happened because I deleted it to make room on my computer a while ago so I'm not sure if that's why it won't load the install DVD but anyone who knows the solution to this with out going to get it repaired would be greatly appreciated. Thank you!
Never mind my dad just found the original install DVD and that worked. Before I was using an install disc that Apple sent me for another issue I was having, but thanks for replying so quickly and trying to help on this Thanksgiving day!!!
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Hi! My MacBook Pro won't start! HELP !!!
Hi! My MacBook Pro won't start! I have tried everything I can think of like Safe Mode (doesn't work), Recovery (does not find Recovery Drive), Booting with OS Snow Leopard Cd (doesn't work)...
I have really no clue about what to do now... I paid quite a lot of money for this computer and am pretty short of money nowadays! Would like to repair with help rather than having to take it to Apple Store.
Has anyone had this same problem?
All I get is white screen + grey Apple and spinning grey disk... it's 100% frustrating! Any help would be more than welcome since I think i've tried EVERY SUGGESTION on this Support Center and Youtube videos...
This MBP is from 2011, runs on OS X 10.6.8
I tried booting with OS X Snow Leopard CD, it didn't work! (my cd player works! recognizes the Snow Leopard CD, but then never opens it... goes back forever to the with screen + apple and spinning disk)
I don't care about the content, it's OK if i lose all DATA... I just want to bring this Mac BACK TO LIFE!
When i run coomand on root# fsck -fy --> RESULT = my HD was checked and seems to be FINE!
ThanksPlease make a Genius Appointment and take it in for service.
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4. Running in compatibility mode for Windows 7
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All Failed.
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