Premiere pro would not install

I subscribed to adobe premiere pro, but it would not install on my computer. I got a new computer. How can I download it to this one?

What are your computer specs?
Exactly what happens when you try to install?

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Premiere Pro will not install on Macbook Pro

Message reads please close the following applications
-CEPHtml engine
-CEPFtml engine helper

Nobody can tell you anything without exact system info or other technical details like the install logs.
Troubleshoot with install logs | CS5, CS5.5, CS6, CC
Mylenium

Premiere Pro fails to install

Premiere Pro fails to install as a trial or as a coud app. Here is the error code that I receive.
PLEASE HELP!!!!!!!
Exit Code: 34 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 0 error(s), 0 warning(s) FATAL: Payload '{A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.2.5.0' information not found in Media_db. -------------------------------------------------------------------------------------
System Requirements

Unfortunately Exit Code 34 does not provide much information. I would recommend you begin investigating your difficulties by utilizing the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation logs.
Alternately you can review your installation logs manually by following the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Acrobat Pro Does Not Install

We are using TCS 4 on a Windows 7, 64 bit platform.
When we installed TCS 4, we did not get Acrobat X Pro (nor XI).
So, I inserted the installation DVD to see if I could just install Acrobat Pro, and the Adobe Installer would not proceed because it detected an installation of TCS 4 already.
So, I uninstalled TCS 4 (a 30 minute ordeal), and proceeded to install it all over again, this time hoping to verify that Acrobat Pro was, in fact, selected in the product check list.
In the product check list, Acrobat X Pro was indeed selected in the product check list. Installed it all over again (another 30 minute ordeal).
Saw the statement: Installing Acrobat X Pro.
When the installation was done, saw the following: "Some items for the following product(s) could not be installed successfully." (PDF icon)
Acrobat X Pro did not show up under programs, by itself, or in the Control Panel (Programs and Features).
Went here for update:
http://helpx.adobe.com/tech-comm-suite/kb/tcs-4-update1.html
Saved zip file to hard drive. (A 549 MB download.)
The Installation Instructions were in a PDF, which my system could not read since Acrobat X Pro did not install.
Followed instructions on URL above.
Double-clicked "Set-up.exe" in the unzipped files.
Adobe Installer hung up at about 2/3 of the way through "Initializing Installer" (it stops dead).
Anyone have any ideas? Thanks!

Thanks Jeff.
We finally got it to work. This is what we think happened: We closed most of the applications on our computers--but not all--when we started the Adobe Acrobat installation. If the installation process popped up a window that told us to close some specific app, we did. However, in our case, we also use Lotus Notes. The Acrobat installation process never told us to close Lotus Notes, so we left it up and answered emails as we attempted to install Acrobat. But, as I said in my original post, the installation never finished, and we never knew why. Finally, we tried closing 100% of all applications--including Lotus Notes--and we were able to install it without any trouble.
Naturally, all of our testing might have resulted in a sheer coincidence that it finally worked when we did A-B-C, but at least it finally installed.
Thanks again!
Tim

How come my premiere pro is not downloading

I downloaded creative cloud for my mac pro and now the premiere pro is not downloading

Are you saying that you can see Premiere Pro in the Cloud app but it won't download?
Or can you not see Premiere Pro for download at all?
Premiere Pro is 64 bit only software so check that you have a 64 bit computer and 64 bit operating system otherwise you won't be able to download it or install it.

I got a vius and after removing Pro would not work, trying to reload and getting Error 1334, can someone advise me how to fix.

I got a vius and after removing Pro would not work, trying to reload and getting Error 1334, can someone advise me how to fix.

I downloaded, ran and restarted, tried to install Pro got same error
Thank You!
Robert W. O'Rourke
Tesla Systems, Inc.
<phone # removed - kglad>

Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

I have administrator rights to the computer. The drivers are up to date. But I am still getting the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again" when opening Premier Pro CS5.5. This appears to have happed after I upgraded to Mac OS 10.10.2.
Anyone?
Thanks

Hi Stan.
I had the same problem as you did though I am using Adobe CC. I saw nobody replied to you so perhaps my eventual success on my later version may have applications to the error on your version.
Anyhow, I did all the suggestions found here (Error "Premiere Pro could not find any capable video play modules" | Startup ) first and updated my NVidea card to no avail. Eventually what did the trick was this...
After mucking about with the video card, I said "OK lets just have a go at Premiere itself." So I uninstalled Premiere CC and reinstalled it. Now for some reason it didn't give me the latest patch but a slightly earlier version than the current one but lo and behold it was fine with the video card again. I was able to get my friend's video imported and quickly edited but then was having some issues with exporting where it would hang up but I went into Adobe Media Encoder and exported it there without a care. That task out of the way, I then went and made the update to the latest patch and it works perfectly fine - no video driver issues.
So short of it is this - if you've updated your drivers, perhaps what you could try uninstalling and reinstalling Premiere.
Let me know if this works.
Cheers and good luck

HT5022 Airport Utility 5.6 would not install

Airport Utility 5.6 would not install on my MacBook Pro with 10.7.5 (Lion): "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." Hello, Apple?

Use the workaround described in this thread: How do I configure an Airport Express when I get this message in Airport Utility? "This version of AirPort Utility doesn’t support this base station."
Pay attention to the caveat in the final paragraph, restated here for emphasis:
Keep in mind that Apple's decision to abandon support for your original AirPort Express was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.

Premiere Pro Does Not Support Audio-Only Capture For Some Formats, Such As HDV?

In the PPro CS 5.5 Help file under, "Recording audio", it says:
"Note: To capture an audio-only file from a digital video source, choose Audio from the Capture menu in the Logging pane of the Capture panel.
"Premiere Pro does not support audio-only capture for some formats, such as HDV."
I'm shooting in HDV and if I want to capture audio only, would I just need to switch my setting to DV?
The only thing is my Canon HV20's HDV audio is MPEG-1 Audio Layer 2, 16 bit, 48 kHz.
My DV setting is PCM audio, which I think is a better quality format, right?
Would there be any noticeable difference?
Thanks.

Capture your HDV material in the normal way and just drag audio only from the source monitor to the timeline.

HELP! Premiere pro could not retrieve the 'my documents' folder location?!

Hi
I just installed Creative Cloud and downloaded Premiere CS6.
When I start it, I get two dialogue boxes saying the same thing...
"adobe premiere pro could not retrieve the 'my documents' folder location. The application will make use of a temporary folder for this session..."
When I then go to export to Media Encoder, it crashes repeatedly.
I am unable to find the My Documents folder on my system - it's a new system and must have been set up strangely.
Can someone please help here as I am unable to run my video editing business when I can't export files!
Thanks
Geoff

As far as I know "My Documents" is a Windows thing... giving more information when asking a question is a good thing... Information FAQ http://forums.adobe.com/message/4200840
If you are on Windows, search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US for help on creating that folder

Premiere pro is saying 'installed', but hasn't actually installed on my pc? Someone help :S

I have a windows 7, intel premium pc and i have installed creative cloud and everything.. did everything it told me to do. then i downloaded premiere pro cs6 and it hasnt actually installed on my pc, cant find the app or even use it when i have paid for it -,- was part of a birthday present aswell so would like help FAST, as i'm starting a youtube (gaming) channel soon.....

re: Premiere pro is saying 'installed', but hasn't actually installed on my pc?
This same exact thing has happened to me.
I downloaded 2 other apps and they are find. It is just the Premiere Pro that won't work.
I have the same OS as you also.
I explored the hard drives "Program Files" folder and there is no Adobe files for Premiere although the other two apps I downloaded are in there.

Quicktime 7 Pro is not installing over Quicktime 7

I have Quicktime 7.7.6 for Windows installed on my computer.
I purchased Quicktime 7 Pro and received a registration number
I entered the registration number according to instructions
Quicktime 7 Pro did not install over Quicktime 7.
Help!

Entering the registration merely unlocks the Pro features of QuickTime Player 7. It doesn't replace it with a different version.

Itunes update would not install due to an error, now itunes won't run and I get this message when I try to launch itunes: "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem"

itunes update would not install due to an error, now itunes won't run and I get this error message when I try to launch itunes: iTunes.exe - Unable to Locate Component "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem."
I'm on a Dell PC running Vista Home Premium.
HELP!!!!!!!!!!!!!!!!!!!

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

I downloaded newest itunes version and it would not install properly and now i can't open it. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. anybody having this problem.

i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Premiere pro would not install

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