Premiere & Soundbooth won't playback

In both Premiere and Soundbooth, when I click on the play button to have video or audio files play back, it either does not respond at all, or it plays a half of a second and then returns to the point where my marker is. I can manually slide the marker along the timeline and see video move and hear the audio but I can't seem to have any results in playing back. I am seeing the same behavior using quicktime files, avi files, mpeg files, and mp3 files--doesn't seem to be related to the type of media. The files I have attempted to use are all sub 100MB files--sometimes as small as 3.5MB. I have shut down everything else running and it doesn't seem to make any difference.
I am using an iMac 3.06 GHz Intel Core 2 Duo with 4 GB of RAM. I am using the built-in audio and NVIDIA GeForce GT 130. OS is SnowLeopard 10.6.5. Premiere version is 4.2.1.
I do apologize if this has been answered elsewhere. I have searched and can't seem to find anyone else with this issue. I'm feeling very frustrated because Premiere is completely useless.
Thank you for any insights into the issue.
Nate

Hi-
I am having the same problem with no Program or Timeline playback in Premiere CS3 on a Macmini - with a 2 GHz, Intel Core 2 Duo Processor. Memory is 2 GB. Bus Speed: 667 MHz.
I've tried un/reinstalling just Premiere, and then entire CS3 Production Premium. Problem seems worse now.
At first, it just wouldn't play clips, now there are error messages and program crashes, too.
the error message is: /Buffy/pro/3.0/MediaCore/MediaLayer/Make/Mac/../../Src/Audio/CoreAudioHost.cpp-1553
I've also tried deleting the preference file: com.apple.audio.AggregateDevices.plist
The problem occurs with any type of project settings and source material - I've tried all the permutations.
I've also used Disk Utility to verify that the hard drive is ok, and it is, apparently.
I don't know what else to try except maybe reinstalling the OS.
Any suggestions?

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PROBLEM: Premiere CS5 - Project Monitor playback is jerky
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STEPS TAKEN TO RESOLVE THE PROBLEM:
I have scoured the articles here http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=choppy%20video&cat=support&pr oduct=premierepro and others at Cretive Cow
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I have tested by importing both standard def AVI files created from tape and high def SONY MP4 files - the problem persists.
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SYSTEM CONFIGURATION:
The Operating system and all software is installed on C:
All data files and most profile related folders are stored on D:
C:\ (one Intel Solid State Drive - SYSTEM DRIVE) Used Space: 57.5 GB Free Space: 388 GB
D:\ (four Western Digital 2TB drives in an on-board INTEL hardware RAID5 array & hotswapable backplane) used space: 1.28 TB Free space: 4.16TB
Adobe Premiere Pro CS5 VERSION: 5.0.3 (005 (MC: 218798))
Operating System    Microsoft Windows 7 Ultimate Version    6.1.7601 Service Pack 1 Build 7601
System Manufacturer    Intel Corporation
System Model    S5520SC
System Type    x64-based PC
Video    NVIDIA Quadro FX 4800 driver v.320.78
Display        Dell 27" LCD (DisplayPort)
Display        Dell 27" LCD (DisplayPort)
Processor    Intel(R) Xeon(R) CPU           X5680 @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
Processor    Intel(R) Xeon(R) CPU           X5680 @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM)    96.0 GB
Page File Space    0 bytes
PREMIERE PRO CS5 SETTINGS:
Monitor PLAYBACK RESOLUTION: Full
Monitor PAUSE RESOLUTION: Full
(regardless of this setting, the problem persists)
PREFERENCES:
MEMORY:
Installed RAM: 95.9 GB
RAM reserved for other applications: 10 GB
Optimize rendering for: Performance
(Changing this setting to 'memory' does not resolve the problem)
MEDIA:
Media Cache Files
X - Save Media Cached files next to originals when possible
LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
(User Profile folders were relocated to D:\ from within the properties of each folder's 'LOCATION' tab. This is the same configureation I had prior to rebuilding the C:\drive. Testing under a new profile where it's allowed to stay on teh system drive does NOT resolve the problem.)
Media Cache Database
LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
PROJECT SETTINGS:
Scratch Disks
Path: D:\Users...\My Documents\
General
Video Rendering and Playback: Mercury Playback Engine GPU Acceleration
(Setting Viideo Rendering and Playback to 'Sofware' does not resolve the problem)
If any of y'all have any other suggestions, I'm all ears.
Thank you.

I'VE RESOLVED THE PROBLEM!
PREFACE:
OK, I am hoping that through this week-long Operating-System-and-Software-reinatalltion excerise of mine, I have revealed something that everyone -- whom have been cursing Adobe over -- can apply to their systems to resolve this jerky video problem within PremierePro CS5 (and quite possibly other versions, too).
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It's not a software issue. It's not and Adobe issue; and Gawd no! It's NOT a PC vs. Mac issue! HA HA. The software had worked swimmingly well prior to the reinstallation / 'lobotomy' I perfomed on the system drive.
SOLUTION FOR ME:
Download and install the updated drivers for the motherboard. Mine is an Intel Workstation Board S5520SC. Intel has an INTEL DRIVER UPDATE UTILITY which automatically scaned my Intel system and identified drivers which needed updating. A very handy, time-saving tool!!! Here's the URL: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
The scan revealed two Intel drivers needing an update:
Intel Chipset
Wired Networking
and one non-intel driver:
Creative Labs Sound Blaster X-fi
I downloaded and installed these three drivers, rebooted, and tested PremierePro, and was extatic to find this resolved the problem.
If you have a motherboard from another manufacturer, then you may want to navigate over to their wibsite to locate chipset and other updated drivers for your motherboard.
ROOT CAUSE:
While Microsoft Windows 7 Ultimate was able to install certain default drivers during the Operating System installation (keeping in mind that this was done on an Intel Solid State Drive that I formatted using Quick Format) these default chipset drivers apparently weren't current and were ultimately the root cuase of the jerky video playback within PremierePro CS5.
Peace

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Thanks,TLB
From: A.T. Romano <[email protected]>
To: Toni Burgess <[email protected]>
Sent: Monday, April 13, 2015 6:53 PM
Subject: Premiere 12 won't load media
Premiere 12 won't load media
created by A.T. Romano in Premiere Elements - View the full discussionENJsGma What computer operating system? Have you updated 12 to 12.1 using an opened project's Help Menu/Update? If not, please do so. What is the brand/model/settings for the camera recording the video? Are the camera settings the same for the video that will and will not load into the project. Are all these videos from the same recording session or is their recording spaced over sessions and days? How are you adding the video files to the project? Are there error messages associated with the failure to load these video files? If so, what is the exact wording in these messages? Let us start here and then we can decide what next? Any questions or need clarification, please ask. Thank you. ATR If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7435449#7435449 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7435449#7435449 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Premiere Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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