Premiere Update
Hello Everyone,
So, a while ago i have made an project, today i want to finish this project and so i decided to begin.
When i open the project (in the trail version of Adobe Premiere CC) i got this message:
When i look at the program version i see this:
It's 2014.0 / 9.0.0 (169) Build.
So, i thought that when i deleted the current version and i downloaded the trail version again that
the message must be gone, because when i download it again, i got the most recent version.. Right ?
After te re-installiation unfortunately i got the same message again, Adobe Creative Cloud says that
premiere is "up to date" and also through Help > Update's in Premiere itselfs it says the program is up to date.
I have googled on this problem, and when i try trough manually update i got this message:
It says: Update fails, can't apply update. Get in contact with costumer service
I downloaded the update from: http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html
Its update:
Adobe Premiere Pro 2014.2.0 Update for CC 2014
286 MB
12/16/2014
Release 8.2.0
So, it looks like that it is impossible for me to install the latest (trail) version of Adobe CC, and thats the reason why i cant
open my file... !
Please, does anyone know how i can fix this ? Its the wedding movie project of my siste witch contain an hour with
multi cam tracks... !
Greetz,
Mark !
RameezKhan, i don't know how i can open a video support ticket ??
chetna I've already tried to rename that file ! Without luck :-(
The latest version of premiere pro is 8.2 Right ? It's very strange that it would
not update... Even not after all your tips and tricks... :S
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And from the System Information report:
Intel Iris Pro:
Chipset Model: Intel Iris Pro
Type: GPU
Bus: Built-In
VRAM (Dynamic, Max): 1536 MB
Vendor: Intel (0x8086)
Device ID: 0x0d26
Revision ID: 0x0008
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Retina: Yes
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
DELL P1913:
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Display Serial Number: 75VDV3211D6U
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Hilfe!! Hilfe!!
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Any idea on Premiere update?
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Sorry but no idea and anyone who has cannot tell you -
@
Gee thanks Shooternz, you made me feel so much better...
Was not my intention to make you feel better or worse, It was an academic question.
I simply do not understand why the compulsion to update into every bright and shiny update against the logic of doing so when mid project.
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Did you queue up in the street all night to do the Adobe update? -
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Steve
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