Premiere will freeze at loading screen and won't start. Running win7 64bit
Hi, I'm having a bit of a problem here.
I just recently upgraded to CC because I had this issue with the CS 6 versions.
The problem:
Premiere Pro, inDesign, Illustrator and After Effects won't start. They will all get stuck at the loading screen. The weird thing is that Photoshop and Lightroom work without any problems.
I've tried restarting, completely wiping all Adobe Software with the cleaner tool and reinstalling. I've contacted support via chat and the couldn't find a fix. I then looked for weird processes in the task manager and found out that after a while (2-5 minutes) of letting Premiere show a blank loading screen (no "Loading ..." / "Initialising..." etc), suddenly "Loading ImporterPhotoshopProxy.prm" will appear and a process called "PhotoshopServer.exe" will show up in the task manager. If I kill this process then Premiere will start.
Has anyone had similar problems? Can't find anything on Google.
Thanks in advance.
wootey wrote:
Hi, I'm having a bit of a problem here.
I just recently upgraded to CC because I had this issue with the CS 6 versions.
If you had problems with CS6 upgrading to CC or CC2014 will not solve your problems. You must have basic hardware/software problems that only will get worse going to more complex versions. Do you have any third party codec pack installed? You must have rogue processes running. When you start up your system how many processes are running, look at your task manager?
What is your hardware configuration?
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