Premiere won't open, I get an error
I have adobe premiere pro CS4 and everytime I try to open it I get an error saying "Adobe premiere pro was unable to communicate with the process "ImporterProcessService". Restarting your computer may fix this problem".
I have restarted serveral times and uninstalled and reinstalled premiere serverial times.
My drivers are all up to date.
I have NO clue what to do, I have even checked if it was the licinsing.
Any ideas?
following details:
The
codecs used in your source clips: Divx
ACM FmtTag: 0x0011 IMA ADPCM CODEC for MSACM msacm.imaadpcm 0x00200000 quartz.dll --> imaadp32.acm
ACM FmtTag: 0x0006 Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM msacm.msg711 0x00200000 quartz.dll --> msg711.acm
ACM FmtTag: 0x0055 MPEG Layer-3 Audio Codec for MSACM msacm.l3acm 0x00200000 quartz.dll --> l3codeca.acm
ACM FmtTag: 0x028e Messenger Audio Codec msacm.siren 0x00200000 quartz.dll --> sirenacm.dll
ACM FmtTag: 0x0160 DivX;-) Audio Codec msacm.divxa32 quartz.dll --> DivXa32.acm
ACM WMAudioV2 DivX;-) Audio Codec msacm.divxa32 quartz.dll --> DivXa32.acm
ACM FmtTag: 0x0055 Lame MP3 codec engine msacm.lameacm 0x00200000 quartz.dll --> LameACM.acm
VFW XVID Xvid MPEG-4 Codec vidc.xvid 0x00200000 quartz.dll --> xvidvfw.dll
VFW IYUV Intel IYUV codec vidc.iyuv 0x00200000 quartz.dll --> iyuv_32.dll
VFW FFDS ffdshow Video Codec vidc.ffds 0x00200000 quartz.dll --> ff_vfw.dllVFW DIVX DivX 6.8.5 Codec (2 Logical CPUs) vidc.divx 0x00200000 quartz.dll --> divx.dll
VFW CVID Cinepak Codec by Radius vidc.cvid 0x00200000 quartz.dll --> iccvid.dll
DSH Audio Messenger Audio Codec {6A08CF80-0E18-11CF-A24D-0020AFD79767} 0x00200000 quartz.dll
Premiere Pro: CS4
Version number: 4.0.0
Installation language: English
Updates applied: None?
Project/sequence settings: I don't know?
Operating System
Name: Windows 7
Update/patch level: Highest one out.
Installed language: English?
Display resolution and color depth.: 1024 X 768
CPU type and speed: Amd, 2.70
Amount of memory (RAM: 4 gigs
Video card
Manufacturer: ATI
Mode: radeon HD 3200
Driver versio: 8.630.0.0
Number of monitors (displays) in use: 1
Audio card
Manufacture: ATI
Model: ATI HD
Driver version: 5.0.7000.4
Each hard drive's capacity and space remainin: C: 581/526
Comprehensive list of third-party plug-ins you installed: g15 keyboard, Logitech speakers, Genius Tablet, Razor laser mouse
Exact text of any error messages: "Adobe premiere pro was unable to communicate with the process "ImporterProcessService". Restarting your computer may fix this problem".
Explain clearly what you want to do, what you are doing and what the result is: Get it to work and actually open...?
Be sure to mention if it is something that worked before using the same procedure: No? But CS4 flash worked fine when I had it.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help: Restart my computer, check for outdated drivers, fix the licinsing.
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