Premium account not working-purchased last night

I am new to Skype. I purchased a premium account last night so I can make call to family. I can not get my account to work. Half of the time it shows my premium account the other half it doesn't. When I went to set up and choose my country of choice for call it keeps bringing up a error message.

Hello and welcome to the Community,
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

My charter email account was working fine last night and now today my mac book pro keeps requesting the password and when I enter it, it still cannot receive mail?

Fairly new to mac, and today my charter email account keeps asking me for password which was working fine last night when I went to bed. Now today it states that it is not the correct password and I cannot get my mail? What should I do here?
Thank you

Hello zeern2003
Start with the article below to troubleshoot issues with Mail sending and receiving email. You may not have to do every step, but pay attention to what is relevant. Start with using Connection Doctor to bring up a window that will tell you what could be the issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Regards,
-Norm G.

Re: Premium Account not working?

I have Premium so I can video conference once a week with colleagues. For the first time today we couldn't get everyone on video and we kept getting ads popping up for Premium, even though I have already purchased it. Tbh I'm pretty miffed that I'm paying for this to use once a week and then it doesn't work!!

I purchased a Premium account on Feb 14, 2014, which was paid for on the same day according to my bank records. I have not been able to use the group video call feature since then (and, yes, I do have the latest version of Skype on my Mac and my husband's PC). When I attempt to add a second person to my video chat calls, I get a pop up page saying that I need a premium account... and there's no indication on my account page crediting my sign up or payment.
I was able to access the Live Chat feature to see if someone could help, only to get a "We're experiencing problems, try the Community Support page" message.
Does anyone know how to get in touch with someone at Skype who can give me the service for which I've paid?

Google search and images not working since last night on my macbook air and iPad, how to fix?

Google search and images stopped working last night on my macbook air and the ipad. Any idea why or how to fix?

Restart the router.
Restart the computer.
Restart the iPad.
Best.

All data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ?????

all data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ????? What is wrong with it???? How do I fix it????

You aren't attached to a bluetooth headset or other device for some strange reason? Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.

I've lost CS5 Design Premium Teachers Edition CD Installation Package. How can I download it? Typical version of CS 5 Design Premium is not working with my serial number

I've lost CS5 Design Premium Teachers Edition CD Installation Package. How can I download it? Typical version of CS 5 Design Premium is not working with my serial number. Can someone help me?

Łukasz%20Molenda if you purchased Creative Suite 5 from Adobe directly, and choose the download option at the time of purchase, then the download will be available in your account at http://www.adobe.com/. You can find additional details at https://helpx.adobe.com/creative-suite/kb/find-download-link.html.
If you purchased the software on a DVD and your current computer does not have an optical drive then you can copy the installation files to a USB drive on a computer which does contain an optical drive.

When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

Drag and Drop not working since last software update

Drag and Drop not working since last software update - this is occuring on Outlook for the mac and I just tried moving an icon on the doc and the same thing occured. YOu can drag but the items will not drop.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

IPad worked perfectly last night, woke up this morning to "iPad Disabled". what does it mean and is everything i have on my iPad now GONE forever or can all docs., emails, photos, etc. be recovered from the Cloud?

iPad 2 with new OS has been operating fine for a month. worked perfectly last night. woke up this morning to "iPad Disabled".
can i get it back? how? is every single document, contact, note, business email, song and photo stored and recoverable from the Cloud?

1. You have to restore/recover your iPad.
http://support.apple.com/kb/ht1212
2. Restore from iCloud Backup
http://support.apple.com/kb/ht1766

Aero in Windows 7 64bit home premium does not work. Aero display selections are grayed out.

Aero in Windows 7 64bit home premium does not work. Aero display selections are grayed out. HP 600-1315xt.
Have tried everything I can find on internet and here on HP. None of the suggestions worked. Windows fixit for windows could not fixit. Any suggestions are appreciated. I can always use my disks and rebuild the computer. A last resort.

Hi,
It might be the graphic driver not compitable with the graphic device. Has there been a change to the graphic driver?
One thing you can try is to uninstall graphic driver and download the latest from Windows Update (if you haven't tried this). Here are the possible steps:
1. Go to Control Panel->Hardware and Sound->Device Manager, uninstall the graphic card driver by right clicking and select "uninstall". Make sure the option "Delete the driver software for this device" is selected.
2. Reboot the system.
3. Go to Control Panel->System and Security->Windows Update, click on "Optional updates" and find the driver for g210 and do the update.
I work on behalf o HP.
Please click the white Kudos star to say thanks.
Please click Accept As Solution if you found my response helpful.

License CS6 Design & Web Premium does not work anymore

I have a LEGAL version of CS6 Design & Web primium. I have installed it about a year ago and registered bij Adobe. If I look on the site, my CS6 and licensenumber is available. Still it does not work. Eveytime it says my trail version comes to an end and I have to buy it. But I already bought it.
I tried to reinstall, but that does not work either. How can I get it to work again???

Thank you.
I live in the Netherlands. I wanted to make a call back request, but that
is not possible. I also can not start a chat session.
I checked the serial number with the number at my Adobe account and it is
correct. How can I get in contact??
2014/1/1 Jeff A Wright <[email protected]>
Re: License CS6 Design & Web Premium does not work anymore created
by Jeff A Wright <http://forums.adobe.com/people/JeffAWright> in *Downloading,
Installing, Setting Up* - View the full discussion<http://forums.adobe.com/message/5971614#5971614

My IPad2 has a black screen and won't turn on. It worked perfectly last night and has no response this morning.

My IPad2 has a black screen and won't turn on. It worked perfectly last night and it is completely black this morning. It is fully charged.

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

"Unable to find PPoE server" - worked fine last night!

*The set up:*
Belkin ADSL modem (with ethernet jack)
TC 500gb
MacBook Air
I have the Belkin ADSL modem (not a router) connected to the Time Capsule using an ethernet cable. When I set up the modem, I used a web based interface to enter the username/password settings for my connection. The modem connected ok, and works fine.
During the Time Capsule set up procedure, I was asked how I wanted to connect to the internet. I was given the option of Ethernet, or PPoE.
Assuming Ethernet was the correct option to use, I selected this. However, an error message was received telling me that the amber light would not stop blinking until this was resolved.
I therefore changed the setting to the only other one available, which was PPoE. On the next screen, I was asked to enter my username/password for my internet connection, which I did.
This was successful, the light went green, and I could access the internet.
That was last night.
*The problem:*
This morning, I decided to change the name from "Chris's Time Capsule" to just "Time Capsule". After clicking update settings, I am now receiving the message about the amber blinking light again. I am told this issue needs to be resolved, and I can no longer access the internet.
So I have tried chosen Ethernet from the menu again, however this does not work. Choosing PPoE no longer works now either.
I'm confused why the device has suddenly decided to not work, despite working fine last night with exactly the same settings. Also, all I changed was the name of the device- I'm suprised this has resulted in the Time Capsule not working anymore.
Can anyone perhaps suggest a solution?
Thanks in advance!
-Chris

Hi Uma,
Open your SAP MMC and from menu option select file->add/remove snapin...
Click on add button and then select "SAP Systems manager".
Click next on the next screen and then specify System ID, Instance (as hostname instanceNumber) and then click on add button.
It will add this system in the list in sapmmc.
Regards,
Bhavik

Dear sir I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract. Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card. And invalid sim appeared.so I bought it without contract but it

Dear sir
I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract.
Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card.
And invalid sim appeared.so I bought it without contract but it seems to be lock in my country
Please tell me whats the matter?
My phone serial no 86034HTCA4T
Modem firmware 04.12.09
Thanks

Without contract is not the same as unlocked. The update to iOS 7 relocked
the iPhone to the wireless carrier to which it was originally locked. You must
contact that wireless carrier to see if they offer unlocking and if you qualify.
If you used jailbreak or other hack to unlock the iPhone initially, the method
used may prevent a legitimate unlock from succeeding and may render your
iPhone unuseable.

My ipad2 was working fine last night, but this morning is unable to connect to ANY wifi networks (though it can detect them). All typical solutions fail. What can i do?

My ipad2 was working fine last night, but this morning when I woke it up... it no longer was connected to my network. While it can detect networks, it cannot connect to any (have tried at home and at work). I have tried: resetting router, resetting ipad, forgetting network, renewing lease on network, ensuring airplane mode is off, resetting network settings, turning wifi on/off. None of the typical solutions I can find online seem to work. HELP!

You've gone through all of the basics. You might look at this document regarding potential issues with wi-fi environments.
http://support.apple.com/kb/HT4199
If none of that works, and if a device restore doesn't work, it's time for a trip to the Genius Bar.

Premium account not working-purchased last night

Similar Messages

Maybe you are looking for