Premium Plus paper problem

I use a HP D7160 printer, HP inks and HP paper. I have done thousands of B&W prints using Premium Plus 280gm paper (usually Type Q1786A) and got very good results . This is not made now and I bought some CR674a paper which gives a very poor result. There is a red overall tint which I can't adjust out and it is muddy overall. What paper can I use that will give as good a result as the old rough backed stuff like Q1786A?
I tried HP's customer service by e-mail and they gave me an irrelevant reply, then spent 40 minutes on the phone to them trying to speak to a paper expert but just got passed from pillar to post. Are there any B&W experts ou there?

Hi beantowner2,
I would like to begin with a few questions,
Does this happen when you copy a photo, or only when you print form the computer?
Do you have the printer connected directly to a wall outlet or a surge protector?
What operating system and version is on the computer?
Is the printer connected to the computer with a USB cable or wirelessly?
If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see,
ISSUE:
Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
This is not limited to Laserjet printers.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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