Preorder bonus when preordering early

Hello, I preordered a lot of games and looking back at them and the current preorder bonus for a lot of games (Halo 5, Gears of War: Ultimate Edition, etc.) they now have preorder DLC included that I did not get when I originally preordered.  Do I still get these, or would I have to cancel all my preorders and do it again so the DLC is in my cart? If so, I find this extremely redundant and irritating. Thanks.

Hi Danno86,
First, we really appreciate you pre-ordering all of your games at Best Buy! That’s a solid list you have going there and I can only imagine you’re pretty eager to check these titles out later this year. I didn’t play much Gears of War back when, but the Ultimate Edition looks phenomenal!
In regards to pre-order bonuses, zztoluca is spot on. However, a bit of clarification is needed. It’s not uncommon for pre-order bonuses to be announced after any given game is put up for pre-order. When this happens, those who pre-ordered before the bonus was added will not have the Digital Code as a visible item on the order. However, you’ll still receive your code(s), as we go back and capture all of those who pre-ordered. Furthermore, the only time you’d need to cancel and replace your pre-order is if said pre-order bonus is a physical item, such as a SteelBook.
I hope this clears up any confusion! Please let us know if you have any other questions or concerns.
 

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