Preordered a cd says it's available but won't let me download. Just says purchases. Please help!

I Pre ordered a cd. Its available to buy but it won't let me download. Just says pruchased. What's going on? I need this album! please help.

Did anyone find a solution? Or hear from apple support?

Similar Messages

  • Downloads Available, but won't let me download.

    On my account information, it says I have items available for download (410 to be exact) however when I click on the "Download Now" nothing happens. If I go to my downloads icon under "store" on the far left, I click on the download icon at the bottom. It appears to access the store but then I get this error message:
    "Unable to check for available downloads. The iTunes store is temporarily unavailable. Please try again later."
    What, if anything, am I doing wrong? How can I collect my downloads?
    Please and thanks!
    Dan

    Same here. I have 108 pending downloads; but, all I get is "store not available, try again later" ???
    ... Well, it's been 3-days and still these have not downloaded. I dumped by songs, so Itunes store arranged for me to re-download these. But they must not have set it up correctly. I can download free songs and free videos. ITune network diagnostic test pass, good store connections. Checked my firewall and it's set to allow ITunes.
    ???? It someone learns how to correct this please let us know.
    ??? Does anyone have a telephone number for ITunes Stores? Site says Apple Expert lines don't yet support ITunes store.
    Microsoft Windows Vista Home Premium Edition (Build 6000)
    Sony Corporation VGN-N320E
    iTunes 8.1.0.52
    QuickTime 7.6
    FairPlay 1.2.12
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.0
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.4.0.27
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 88A8AE4D9167DA02
    Current user is not an administrator.
    The current local date and time is 2009-04-01 19:30:47.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
    Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {42387E21-2D4D-4D18-B004-2D78DD79C6BF}
    Description: LAN-Express AS IEEE 802.11g PCI-E Adapter
    IP Address: 192.168.1.105
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Wed Apr 01 19:24:53 2009
    Lease Expires: Thu Apr 02 19:24:53 2009
    DNS Servers: 85.255.116.72
    85.255.116.72
    85.255.112.98
    Adapter Name: {7EC5F23B-DDE9-4616-8DD9-3C78B2911781}
    Description: Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 14:00:00 1969
    Lease Expires: Wed Dec 31 14:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-04-01 19:30:11.

  • Says to update to ios7 need 2.9gb I show having 3.1 avail but won't let me update

    Says to update to ios7 need 2.9gb I show having 3.1 avail but won't let me update

    Try upgrading through iTunes. The difference between 3.1 and 2.9 isn't much. You may need to free up some room. Try the iTunes approach and maybe that will work.

  • Purchased a book but won't let me download it. Any ideas?

    I have purchased a book from library but won't let me download it. I have done this with other books and it worked fine. Any ideas

    What do you mean by "it won't let me," exactly? What happens when you try? Any error messages? How much free space do you have on the device?

  • Pre-ordered a book but won't let me download. Says I already downloaded but haven't purchased.

    Won't let me download the book although it shows up on my shelf.

    I'm having the same problem, have tried restarting my iPad and the app, even was able to get the sample to download before it switched to download, that downloaded but it still wont download the full version.

  • Brought album on preorder, Itunes saying I have purchased it, but won't let me download or buy again!

    Please help,
    I preordered AM by the Arctic Monkeys, it was released on the 9th September. It still has not downloaded or gives me any options to download or even rebuy it. I had to change my card details which may have stopped the transation, this has now been sorted but it is still in the same 'purchased' stage and won't let me do anything. I can only listen to the preview of each song.

    That is true.  you purchase one download only of music/vids/etc.
    You can redownload apps only.
    Did you update without making sure that you had transferred all purchases from the ipod to itunes?  not good.
    From the itunes store terms of service:
    "PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
    You can try contacting itunes support and asking for an exception.  They are under no obligation to allow.

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  • HT201272 Some of my previous purchases aren't showing up on the iTunes store. It says "Purchased" but won't let me download them. Is there any way to fix this?

    I've been making my iTunes music purchases on my iPhone for over a year now. I bought a new one so I relied on iCloud to keep my purchases on record. When downloading my songs, I saw that some of them were missing. When I logged into the iTunes store, it said that the albums (yes entire albums are missing) have been "PURCHASED", therefore I can't buy them again. And they don't have that iCloud icon on them to download them (since I have already purchased them). I checked my iTunes account on both my PC and my iPhone and still nothing. These aren't old purchases, but ones that I made a few months ago. Can anyone help me get my music back??

    If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?

  • Whenever I try to download a game an error message pops up saying "cannot connect to iTunes app store" it's weird cuz it let's my look at games but won't let me download

    I have tried to reconnect my wIfi but it still doesn't work :(

    Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications.  I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

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    I just purchased and IPod Shuffle (4th gen.) and can't get it running.  I have gone through all of the help available.  It shows up in my device manager, but needs a USB driver.  It will find it online, but says an error has occurred and access is denied instead of installing.  I bought this for a last minute trip with teenagers and I have spent hours on this.  I am running Windows 7 and have tried disabling the firewall.
    Help, please.

    Hello, kcanole. 
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    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    Resetting iPod shuffle
    http://support.apple.com/kb/ht1655
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Restoring iPod shuffle to factory settings
    http://support.apple.com/kb/ht1481
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    Jason H. 

  • Hard drive crashed awhile ago, got new one but now some of my purchased iTunes songs are showing they are downloaded but NOT in library and it won't let me download to library.  any help?

    Asking for help getting previous purchases on my ipod touch and iPad... my computer hard drive crashed and I replaced it.  My music was a mess.  I restored most back but some of my purchased music is saying it is downloaded but it is nowhere to be found.  I don't understand why I can't get the music I already paid for back in my library.  Any help?   would be appreciated... 

    You can redownload most iTunes purchases by:
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  • Need Adobe Flash Player on new iPhone 3G but won't let me download

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    The app store loads fine, but when I go to an app's info, I can't download or look at the reviews. However, I was able to update some apps without a problem.

    Go to the developers website (if there is one) and see if there is another way to acquire the application.

  • HT201303 I have $30.+ available to use and it won't let me buy any songs. Please help me!!

    I can't use my $30.+ to buy songs. It wont let me use it. I go to buy a song and it takes me to a billing page? The $30 it shows does not allow me to click on it.

    Itunes verifies your account using your billing info.

  • Currently sharing a laptop, but won't let me download the Photoshop trial?

    I share a laptop with my family and have my own account on the laptop. I wanted to download the Photoshop CC trial to see whether it's hard to use - although, when I did go to download the trial it wouldn't let me and would only let me update the software. It's fustrating because there's no way which I can even use the trial now because I'm guessing one of my family members had already downloaded a trial which now prevents me from downloading it. Is there anything I could do? or should I just carry on using another software like Gimp.

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