Preordered iPhone 6 at 3am eastern time when it was released and haven't received it

I Preordered my I phone 6 at 3am eastern time when it was launched and received a confirmation email stating that I would receive my phone today and I did not!!! I am not happy at all with verizon maybe it is time to switch to another company. To make matters worse my father who ordered the same exact phone as I did hours after I did already received his in the morning today......that just isn't right! What do you plan to do about this verizon and hen exactly am I going to get my phone?
>> Subject edited for brevity <<
Message was edited by: Verizon Moderator

Hello Jayhiggins.
You did not really mention anything you tried. So thought I would list some tips that may or may not assist with this. But hopefully something helps you a bit.
1. Reboot iPhone
-Hold down the home button & sleep/wake button together till you see the silver apple logo. Once you do let go. Now test SMS
2. Toggle Airplane Mode ON for 1 min
-Settings - Airplane Mode - Turn ON for 1 min then turn off, Now test SMS
3. Toggle 3G Mode OFF for 1 min
-Settings - General - Network - 3G - Turn OFF for 1 min then ON, Retest SMS
4. Reset Network Settings
-Settings - General - Reset - Reset Network Settings - Confirm - iPhone Reboots
-This will not touch any of the data on the iPhone at all but you may need to put in WiFi passwords again
-Retest SMS
5. Remove SIM Card
-Remove SIM card, Clean it with a soft dry cloth, as well as the try, Blow into the SIM bay at an angle to blow out any particles. Link below on how to remove SIM card
http://support.apple.com/kb/HT1438
6. Usually a restore would be the next option but let's hold this till last. At this time you will want to contact your cell providers Data support group. As they might be able to check settings on their end for possible time stamp differences. If you find they can troubleshoot no more then restore iPhone

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