Preordering problems - haven't recieved the email - help please!

I preordered Panic at the Disco's new album 'Pretty. Odd.' over a week ago, and when I did it said that the album was due out today.
Users have already bought and reviewed the album on iTunes yet I still haven't been able to download my pre order. I haven't recieved any emails about it and I have checked multiple times through the 'Store > Check for Purchases' menu. It seems that the album was released this Saturday (21st) instead.
When I go to 'View Account > Manage Preorders' the order is there, but the 'expected release date' is in red...does this have any significance? When I click on the title of the CD it says that it is 'not currently available in the UK Store' - but I preordered it in the UK store!
As I have not been billed for it yet (as far as I know) I can purchase it, but I would prefer not to as there are specific pre order only privelages.
Any help or suggestions are greatly appreciated, thanks in advance!

What you see in your settings seems normal to me. I haven't received an email either.
And I have the problem here with R.E.M. 'Accelerate', due today, and already on regular sale, but preorder customers haven't been served yet. At another occasion this has annoyed me so much that I cacelled the order in account settings and bought the album in question right after that.
I think Apple should change that if possible, so that preorder customers (usually the diehards anyway) get their purchase at least at the same time as regular shoppers.

Similar Messages

I preordered a song it came out yesterday it says purchased but I haven't got the email!?

So I preordered the single Leon James one in a million girl and it came out yesterday. It says purchased but I haven't recieved any emails about it (but I know other people who have) and I've checked my junk folder on my emails and I can't find it? This is my first time preordering so I'm a bit cunfused on what I'm supposed to do now? Please help ??

Does the Store > Check For Available Downloads menu option on your computer's iTunes download it, and/or does it show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for downloading ?

TS1424 Hello I have a problem in my phone The email request with Psoard forgotten I bought the phone by bringing the two years I have Vetorh with carton I want to help you thank you

Hello I have a problem in my phone The email request with Psoard forgotten I bought the phone by bringing the two years I have Vetorh with carton I want to help you thank you

Hi mylenebar!
Here is an article that will help you remove the desired photos from your phone:
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
To delete synced photos and videos from your device
In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
Click the Photos tab in the resulting window.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

My podcast is on the itunes store but I haven't recieved the confirmation email yet. What does this mean?

I submitted a podcast to the itunes store on 10-25-2014. I haven't yet recieved the confirmation email yet my podcast is now on the store, searchable and downloadable. Why haven't I recieved the email yet? What should I do?

How did you register your products? Did you sign in at My Support Profile?
Then you should be able to see all your registered products, when you log in back to
My Support Profile with the ApplID you used to register.
The confirmation email may take a a while to arrive, due to different time zones or national holidays.
Regards
Léonie

I haven't got the email for the developers for ios 7 beta 1 and i signed up for it at 3pm Est. it is now 10:32pm Est. Help?

i haven't got the email for the developers for ios 7 beta 1 and i signed up

Nobody here would know about that. We are users and Apple does not monitor this forum. You would have to take up that with Apple in the developer section of this site.

Can't access game center and haven't recieve any email reset

Hello, its been a long time I haven't check my game center ID, I can't sign in to my game center. So I check my email and got this:
Hello,
The following information for your Apple ID [email protected] was updated on 30/07/2013:
Apple ID
Email address(es)
If these changes were made in error, or if you believe an unauthorised person accessed your account, please reset your account password immediately by going to iforgot.apple.com.
I believe someone has changed something to my email, so I go to iforgot.apple.com to reset my email. After that, I haven't recieve any email reset yet.
What happened? Please help thanks
(n.b) my game center ID email is different with this apple id email.
Aldy

Hey Aldy,
Thank you for providing the details of the issue you are experiencing with your Apple ID. I would be concerned about this too, and I have a couple of suggestions for the issue you are experiencing with your account.
It sounds like you are not getting the email to reset your password. If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

HT5312 Why am I not recieveing the email, when i try to reset my security question answers?

Why am I not recieveing the email, when i try to reset my security question answers?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

HT5312 im trying to purchase a movie off i tunes and its saying some security questions im trying to reset the questions because i cant remember the answers and im not recieving the email to reset them

hello, i'm trying to purchase things on my itunes account but it is saying answer the security questions but seeing as i made my account a few years ago i have forgotten what i put as the answers and when i send myself the email to unlock them i am not recieving the email so unable to unlock them. what shall i do to solve this problem?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT2736 I haven't recieved the code for gift my dad bought me? We have tried to resend the gift 3 times, but nothing happens! Do any of you know what to do?

I haven't recieved the code for gift my dad bought me? We have tried to resend the gift 3 times, but nothing happens! Do any of you know what to do?

Turns out my son had a mail filter on and had redirected the email to another folder, hence decline all knowledge of it! I got the invoice as one transaction the following morning. All OK.
Suggest you check to ensure the email address is valid and being sent to the right folder. Also check your invoice the following day as it will confirm the address you sent the gift to.

How do I set up my iPad so that I can recieve the emails from my Outlook Express account

How do I set up my iPad so that I can recieve the emails from my Outlook Express account

Your iPad doesn't receive email from Outlook Express (or any other email client). It receives email from your email provider. To set up your email account on your iPad go to Settings>Mail,Contacts,Calendars...tap Add Account and add your email provider's account settings with your username and password. iCloud, Gmail, Yahoo, AOL and Hotmail email settings are automatically entered by tapping the appropriate button. Others must be manually entered by tapping Other. (Exchange accounts will also require you to enter your email provider's settings.)

HT5312 I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email. I've tried this many times and each time the email was never sent.

I forgot the answers to my securtiy questions so I had apple send me an email to reset them, however I have not recieved the email. I've tried this many times and each time the email was never sent

If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it as well as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

Hi, Carmen.
Thank you for visiting Apple Support Communities.
If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H.

HT5622 Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92653)

Hi everyone,I've. Had my iPad for over 2weeks now ....and still haven't received the email to verify my Apple ID can anyone tell me what else can I do? Thank you

I have registered for my new Apple ID for ver 2weeks and I still haven't received the email with the verification code What can I do?

To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Excerpt from
http://support.apple.com/kb/ht39

Can't find the email icon please help

cant find the email icon please help

You posted in the iMac (Intel) Forum, but you're profile is IOS. On your Mac, look in your Applications Folder for Mail. Drag the Icon into the Dock. If that's what you mean.

Preordering problems - haven't recieved the email - help please!

Similar Messages

Maybe you are looking for