Prepaid account number help

would  you please contact me. I need my prepaid acct number and cannot get a definite answer nor a live rep to answer phone...my verizon wireless number is (removed)
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

This is not a correct answer. Prepay accounts have a unique account number just the same as postpay or contract services.

Similar Messages

  • Prepaid account number

    What would my prepaid account number be I want to keep my number when I change to a different service provider

        We don't want to see you leave the Verizon family.
    We actually assist with prepay service here, but you can contact Prepay at 888.294.6804  to get the information you need or the account number may also be listed via the My Verizon account.
    TamaraH_VZW
    Follow us on Twitter @VZWSupport

  • I need my prepaid account number to switch providers?

    I love verizon, but can't afford it atm. I am trying to port my number with a different provider, but I need my account number, which I seem to can't find. I am using the 45$ prepaid services currently.

    I called tech support and they gave it to me. The lady was really nice and understanding

  • What is My Prepaid Wireless Account Number?

    Please confirm - is my Verizon Prepaid account number the same as my phone number?  Even if I've ported it from another company previously?  I saw a similar thread in the forum, but it is over 2 years old, so I wanted to confirm to make sure Verizon hasn't changed their practices.  Thanks!

        Hello producedude, we definitely wouldn't want to lose you as a customer! The account number is separate from the mobile number. You will want to contact our Prepaid Team at 888-294-6804.
    WiltonA_VZW
    VZW Support
    Follow us on twitter @VZWSupport

  • ATT go phone account number

    I have an ATT Prepaid 'Go Phone'...  I need to get my account number in order to have my phone 'ported'; how do I get my prepaid account number?  It is not online with my account data and the regular ATT Customer Service folks do not have a clue!

    I am so angry and frusterated. I have to change from AT&T to Stream because of a family issue and now I am unable to get my account number. Are you just hoping to keep me with AT&T? It is not going to work and I need my old number because I do charity work for shut ins. Please give me my account number!!! I cannot call 611 because I do not have the sim card for Att in my phone. I do not have a land line.When I call the 800 number they say I have the wrong number and tell me to call 611 and I end up with Stream.  This is not right.

  • What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..

    What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
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    What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
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  • Account number find, help

    I still cant find my account number, I have requested one and 14 days later still nothing,
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    Hi guys,
    FYI if this comes up again in the future, the quickest way to request your account can be found here.
    Thanks,
    Stephanie
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • HT5622 why i cannot download the application which is free? I make apple id and im trying to download but it show that i have to review my apple id and they are asking the account number. what i should do? please help.

    why i cannot download the application which is free? I make apple id and im trying to download but it show that i have to review my apple id and they are asking the account number. what should i do? please help.

    To use an Apple ID, in the iTunes/App store, requires a payment method be associated with your ID. That can be either a credit card, or if no credit card, you can redeem an iTunes gift card. So, do you have a payment method associated with your account?

  • Account number prepaid

    I have a prepaid and was told to port my number I needed my account number.  Anyone know where you find it? Or do I need to call customer service.

    I believe your account  is your 4 digit password. if you have not set up a password then just use the last four digits of the  cell phone number. Or call prepay support at 888-294-6800

  • Where can I obtain my account number? I am a Verizon prepaid moto g user. Thank you

    Where can I obtain my account number? I am a Verizon prepaid moto g user. I need to verify my account number and my PIN/password.
    Thank you

    You need to call the prepaid customer service number and ask them. It should be *611 from your phone.

  • HT1689 I live 7 months in Germany and 5 months in the USA. My iTunesaccount does not work in the US even though I changed the country  or entered a new account number. Who can help?

    I live 7 months in Germany and 5 months in the USA. My iTunesaccount does not work in the US even though I changed the country  or entered a new account number. Who can help?

    You need 2 apple ids and you have to sign in and out with the two ids.
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  • Unable to activate new phone on my prepaid account

    I have a replacement phone to add to my existing prepaid account. I followed the directions via the phone number to activate it online. However, I get a message "My Verizon is temporarily unavailable as we work to improve our system to serve you better. We apologize, please try again later".  I have been trying this for several hours.  There was no Live help available for prepaid customers. So I contacted Live help via the sales page (knew they'd be there). They sent me to prepaid customer service (supposedly), but after waiting online for 5 minutes, I was informed by that rep that she could not access a prepaid account and gave me a second phone number to try. I asked if this would connect me with a person and she said yes.  However, it sent me to an automated message that gave me 2 choices- go back to main menu or hang up!  So, I dialed the 3rd phone number- provided in my phone's manual.  Entered my current number, phone MEI & SIM numbers and it automated response says that it was sending me to a customer service rep- then I get a message that I was disconnected and needed to redial that number- which I didn't have!  Worst most ineffective, fraudulent service I have ever encountered.  I have funds sitting in my prepaid account being held by Verizon and cannot activate the new phone with my existing number.  How do I activate this phone? If my only option is going to a service center- then Verizon should be telling existing customers that instead of deliberately giving out the wrong information.

    It doesn't.  I was able to load in phone information(MEI/ SIM) and the prompt said it was sending me to a customer service rep, but it disconnected and I only got a message saying to redial that number (that I was robo- forwarded to).
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  • Find account number? Urgent.

    How can I talk to customer service to receive my account number or can anyone help me find it? For some odd reason I'm not the account owner on my account so I can't view the bill and see the account number there.
    I've called the customer service line for an hour or so and have been completely unable to talk to a human. I have a prepaid plan, am I correct to assume that my account number is the last four digits of my phone number?
    This is fairly urgent, I need to know this within the next hour, could anyone please help? The live chat has also been unavailable all today so far.

    You have to call the prepaid customer service number which is (888) 294-6804. No one here on this peer to peer community forum has access to that information.

  • I don't know where to find my Account number

    I don't have a set plan with Verizon, I'd always just pay 20$ a month for unlim texting using my prepaid flip phone. I'm looking for the account number for my account on here but can't seem to find it. Any help would be great.

    Ok so I tried looking for the number and it keeps taking me to the payment center cause I need to put money on my account or something, I'm not putting money on it I'm actually about to leave Verizon. I just wanted to keep the same number

  • LG Cosmos 2...can i activate it with a prepaid account?

    I used to have this phone when I had a plan, but its just been sitting in my drawer collecting dust since I cancelled. Now I would like to activate it for a prepaid plan, but it wont let me call to activate it from the phone itself. Is it even possible to use the existing number for a prepaid account after that plan has been cancelled?

        We would welcome the opportunity for you to start service with us again, thugmama. Most phones can be converted over to a prepaid plan, but we may not be able to get you the same number you previously had. Our Sales Professionals at 888-924-7937 can help with all your options and get you started with new service.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

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