Preparation failed: Indexing error

Dear All
We have one file system repository on which an index has been created and data sources and Taxonomy created. When we search for the documents in the repository , it says "No documents found" .
If i check the "Indexing Monitor" ,there is a "Preparation failed error" for the Index with return code "Preprocessor: failed".
Another index created is working fine.
Can you please let me know if i am missing on something and how to go about solving this error.
Regards
Jayesh

Hi Jayesh,
please check if you comply with all in the following thread:
Trex HTTP Server not seen in Portal
(the long post by Jochen Goeeninger)
And please try to open one of the documents you are trying to index via HTTP from the TREX Server.
With the result of that, please log a support message under http://service.sap.com/message
Regards,
Karsten

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