Preparing Apple TV for restore

I received a second Apple TV (2nd Generation) for x-mas and I am trying to update/restore the software from iTunes using a micro-usb cord, however, when I begin the restore process in iTunes it "hangs" in the stage called "Preparing Apple TV for restore." I contacted Apple support and the said to plug in the power power supply after plugging in the mico-USB, does anyone know if this solves the problem? Does anyone have any other suggestions?
I cannot do this via WI-FI because all I see is the iTunes symbol & the micro-USB cable.
Thanks

Winston,
That is what I thought! Do you or anyone else know if you can "bypass" the screen on the Apple TV where the iTunes Icon & mini-USB cord appear? I have read through some posts where people describe it being easier to update via WI-FI on the Apple Tv itself.

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My apple TV 3 is stuck in recovery. When connected to iTunes through microUSB, it gets stuck in "Preparing Apple TV for restore", then after what seems forever, it gives me an error 2003. What can be done?

I tried to update my Apple TV today through iTunes using a microUSB. It gave me an error, I tried again and now it is stuck in recovery mode. If I plug it into the TV, it just shows that I have to connect it to iTunes (just the picture). I unplug everything, plug the microUSB and USB, plug the power, open iTunes, it shows, asks me to restore, I click Restore. It starts extracting the file, finishes, then gets stuck in "Preparing Apple TV for restore..." for what seems forever, when it finally times out, I get an error number 2003. I have tried different USB ports, no other USB device is connecte, I have tried restarting the PC (running windows 7, up to date, iTunes up to date as well), I have tried redownloading the IPSW and even using the shift+restore and manually selecting the .IPSW file, and to be honest, I give up! If anyone can help, I'd truly appreciate it. Thanks!
PS: I also tried pressing menu+down for 6 seconds to restart, I tried pressing menu+play to restart, I tried pressing menu+down 6 secs and then menu+play 6 seconds for the so called DFU mode, nothing works, the Apple TV just restarts back to the "connect to itunes picture" along with the fast continuous white light flashing.

typed in appletv error 2003 in google
https://discussions.apple.com/thread/2614453?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=812231
more
https://www.google.dk/search?client=opera&q=appletv+error+2003&sourceid=opera&ie =utf-8&oe=utf-8&channel=suggest

3gs Stuck on "preparing iPhone software for restore..."

Attempted to update to 4.1 from 3.1 and iphone is now stuck on "preparing iPhone software for restore..." Can't use phone, or restore it...
the first time I tried to update, it went through the update process but crashed at the very end...I wish I wrote down what error number it gave me then.
since then every time i reset it into dfu mode and connect the phone to itunes, itunes says the phones name is iPhone and n/a for my capacity, software version, and serial number.
I've tried two computers, rebooted both of them, reinstalled itunes, apple want's me to pay 30 bucks to talk to them for support...
QQ I don't know what to do...

My iPhone has been buggy since upgrading to firmware 2.0 and when the new version of iTunes (7.7) came out last night I thought it would be a good idea to do a full restore. I have restored my iPhone in the past and everything worked flawlessly, even if it might not have been speedy.
Here is what happened to me:
I chose to restore my iPhone and it did the same thing you mentioned as it sat there with the status bar running saying it was "preparing iPhone software for restore". It NEVER stopped after quite a while.
so...
I reset the iPhone and disconnected it and restarted iTunes. I reconnected my iPhone and it recognized it as being in the safety mode (forgot term) and then gave me the option to restore from backup. I selected restore from backup and it then made it past the preparing software but got hung up on actually backing up the iPhone. We are talking hours. I then did a reset on the iPhone and repeated this process and said F it and went to bed.
When I woke up the phone was restored and working and had all of my apps on it but no music, photos, etc. I was ok with that as I needed to leave for work. it had even restored an alarm I had set as it was going off when I entered the room.
My issue is that I don't feel that the phone got a full and clean restore as it had to be removed from the process MULTIPLE times due to the process hanging for hours. Anyone who has restored knows it is not normally this messy or timely of a process.
Anyone who can advise us on what to do would be very, very helpful. I am considering completely reinstalling iTunes on my mac and starting over but don't want to have to do ALL of that (as it would include reimporting all music, photos, redownloading and reinstalling all apps, etc).
I love my Apple products and they are usually good to me but the firmware 2.0 and now this iTunes 7.7 have been some of the buggiest software I have ever used from Apple.
Please help and thank you in advance.

Preparing iphone software for restore

itunes has been showing "preparing iphone software for restore" for almost 2 hours. the blue and white bar is running and iphone has the apple and little white circle is going around and around.
should i just wait or do I need to unplug phone and start over. something tells me not to unplug...
anyone have any advice?

My iPhone has been buggy since upgrading to firmware 2.0 and when the new version of iTunes (7.7) came out last night I thought it would be a good idea to do a full restore. I have restored my iPhone in the past and everything worked flawlessly, even if it might not have been speedy.
Here is what happened to me:
I chose to restore my iPhone and it did the same thing you mentioned as it sat there with the status bar running saying it was "preparing iPhone software for restore". It NEVER stopped after quite a while.
so...
I reset the iPhone and disconnected it and restarted iTunes. I reconnected my iPhone and it recognized it as being in the safety mode (forgot term) and then gave me the option to restore from backup. I selected restore from backup and it then made it past the preparing software but got hung up on actually backing up the iPhone. We are talking hours. I then did a reset on the iPhone and repeated this process and said F it and went to bed.
When I woke up the phone was restored and working and had all of my apps on it but no music, photos, etc. I was ok with that as I needed to leave for work. it had even restored an alarm I had set as it was going off when I entered the room.
My issue is that I don't feel that the phone got a full and clean restore as it had to be removed from the process MULTIPLE times due to the process hanging for hours. Anyone who has restored knows it is not normally this messy or timely of a process.
Anyone who can advise us on what to do would be very, very helpful. I am considering completely reinstalling iTunes on my mac and starting over but don't want to have to do ALL of that (as it would include reimporting all music, photos, redownloading and reinstalling all apps, etc).
I love my Apple products and they are usually good to me but the firmware 2.0 and now this iTunes 7.7 have been some of the buggiest software I have ever used from Apple.
Please help and thank you in advance.

Ipad hang on prepare ipad software for restore?

hi gently,,
i maked update for ipad1 3g with ios 5.0.1 then hang and stoped update on 60% of update then i try to restore ipad agine but it still hang on "prepare ipad software for restore" at itunes on Pc windowes.
so, what i can do to restore my ipad?

Hi there,
There are a number of steps you should take if your iPad begins crashing. The first is to restart, then hard reset, before restore. I have posted a link below which outlines the relevant steps. This should solve your issue.
iPad not responding
Regards,
Nathan

It says its preparing the iphone for restoring, but nothing happens. What can I do???

It says it's restoring, but nothing happens and I can't turn on the iphone. It shows the Itunes logo and the charger. Plrase help me,.

Restart your iMac while holding down the mouse button. If that fails open Terminal, it's in your Utilities folder, and type
drutil eject and press return.

Apple TV 2G restore not eligble and error 1604

HI,
When trying to restore my Apple TV 2G I get an error through iTunes after I click restore and update that It cannot be restored because the build is not eligble and sometimes I get the error 1604 after it takes forever to "Prepare Apple TV for Restore".
Any ideas on how to get this thing to be functional again???

Hey Winston, I'm the same guy you've been trying to help last week (https://discussions.apple.com/message/16462635#16462635). All my info of what I did is there
Thanks for trying to help Winston!

I went on Itunes to install new software and backup. I has been running all night and still saying preparing Iphone for restore. How long is this suppose to take?

I went on Itunes to install new software and backup. It has been running all night and still saying preparing Iphone for restore. How long is this suppose to take?

Preparing your iPhone for restore its supposed to be about 1-2 minutes! Do you see any errors the time you plug in the wire from your iPhone to iTunes?

TS3694 Ipad won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a

Ipad 4 won't turn on at all, and is recognized by itunes as being in recovery mode- when I try to restore it stalls on the portion stating "preparing device for restore" and on the page it says "itunes is restoring the software." Been like this for a day. I read the restore notes on apple, but this seems to be a little more unique than the standard recovery issues. Any ideas as to why I seem to keep stalling during the restore process?

Couple of things I can think of before going to the Apple store.
First, if you can, power off the iPad. Then connect it to the charger that came with the iPad and plug that into a known good wall outlet. Leave it there at least an hour then try to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Also, you mentioned you have the latest iTunes. But it would be good to check the actual version. If the iPad is running iOS 7 you need iTunes 11.1 or later.

I am Unable to restore my iPhone 4 which is in recorvery mode and update to iOS 5.0.1, it seems it is unable to prepare iPhone for restore??.... please help

I am Unable to restore my iPhone 4 which is in recorvery mode and update to iOS 5.0.1, it seems it is unable to prepare iPhone for restore??.... please help

See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808

Problem recovering new iPhone 4, Stuck on "Preparing iphone for restore", then giving an error message

I recently bought an iPhone 4, and it worked just fine, until I tried to sync it with iTunes. Whenever I would try to sync it, it would stall somewhere in the process, and then an error message would come up eventually. It would say something along the lines of "Process timed out, Internal Harware error" or somthing like that, there were several error messages.
So then I tried to restore the phone. I did it through iTunes, and eventually the process stalled on the "Preparing iPhone for restore" part, and then it would give me an error message (4013). My phone is stuck on the connect to itunes screen. When I do connect it to iTunes it says that the phone is in recorvery mode and that and needs to be restored. So again, I try to restore it and it gets stalled in the "Preparing iPhone for restore" part. I have also recieved the 2005 error code. I have tried to fix it by unplugging all other USB's, using a different USB port, disabling firewalls ect.. I have the newest version of iTunes, and my phone is running 7.0.3 (Can't update now that the restore is necessary, and I couldn't update anyways because the same problem I had syncing it occured when I tried to update.) I have Windows XP.

Error 1 is a baseband error. If you have Warranty or AppleCare Coverage take iPhone to Apple for resolution of this problem. If no coverage then search the Web for Error 1. Users have reported some success with this Error 1.

Cannot restore any device in iTunes, stuck on preparing for restore

I've tried restoring 2 iPhones using iTunes in windows 7, neither have worked
What I do is entering the restore mode (where I press on the lock and home buttons together...), connect to computer, iTunes identifies the device, extracts software, connects to apple, but gets stuck on preparing iPhone for restore.
I've tried restarting my computer
removing and reinstalling iTunes: http://support.apple.com/kb/HT1925
turned off Windows firewall
but nothing worked!
checked hosts files and it has nothing about apple
I only can remember error 2005, which pops up after I disconnect the iPhone
So, I tried to restore using another computer and it worked like a charm!
I need to fix iTunes in my computer, please help.
Thanks.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Preparing ipod for restore then error 1603

I've been trying to update my ipod touch 4G for 3 weeks. I download ios 5.0.1 and then tried to restore it manually. First i got the error 3194 and 2005. I tried changing host files, putting in DFU mode, using fixrecovery and so on n then those errors disppeared. But now everything's running smoothly until 'Preparing ipod for restore'. As soon as it starts, ipod went into recovery mode and that preparation stage would last around 4 mins and error 1603 or 1604 appeared. It's been going on for a long time and i find no solution. Plus i want to know if ipod normally goes into recovery mode when restoring cuz i've put it into DFU mode already.
My current ios is 4.1 and i m running window 7. Somebody pls help me?

Did you try:
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694#error1603

Preparing iphone for restore

HI,
im trying to unlock my phone from network. i have attempted to restore and after two hours it was still going. it is now in stuck recovery mode. phone has the apple symbol and black screen, itunes saying preparing phone for restore.
any help would be great

its now in iphone recovery mode, restoring iphone software.

Ipad Restore will not go past "preparing ipad for restore"

My ipad is frozen on the "connect to iTunes" screen. iTunes is stuck on "preparing ipad for restore" and will not continue, I have disconnected & turned off the ipad and started over several times. It always does the same thing.

Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...

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