'Preparing Blackberry Hub' hanging after numerous restarts

 Months ago, i had a few issues with the Classic having the system memory full spurious issue, where the system memory 'grows' itself until wont function.  Occasional top button restarts seem to keep this in check, however, this morning, having had the system mem getting full up msg, i did a restart, as normal using top button, but the hub just hangs.  Many restarts later, it still wont function, just says 'preparing blackberry bub'. Any ideas where to go from here?

Im not sure... !   Its so long since i set this up that i cant recsal even what Link is just now? Do i connect it to my laptop and run the software? P

Similar Messages

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    Hi,
    Could i please get a simple to follow and precise answer on my problem.
    When I click on Text messages on my z10 the screen hangs with the message "Preparing Blackberry Hub".
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    I have the latest OS, i have triend taking the SIM out, battery out etc. Please help.
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    Johannesburg,South Africa

    Don't know. I never experienced this when I was using the Z10. I searched and found a few threads but only one explanation. Actually there might be other possibilities, not just a single explanation.
    Here is what I would do. First, what is your free memory situation? Go into settings, storage and access, and then device storage details. What you describe sounds like it could be low memory. How much is free?
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    Report generated 14 April 2015 13:46:37 CEST
    Download EtreCheck from http://etresoft.com/etrecheck
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    Hardware Information: ℹ️
        Mac mini (Late 2012) (Technical Specifications)
        Mac mini - model: Macmini6,2
        1 2.6 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 4000
            PA248 1920 x 1200 @ 60 Hz
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        OS X 10.10.3 (14D131) - Time since boot: 1:58:48
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            EFI (disk0s1) <not mounted> : 210 MB
            musik (disk0s2) /Volumes/musik : 255.72 GB (46.63 GB free)
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            EFI (disk1s1) <not mounted> : 210 MB
            hermes (disk1s2) / : 498.99 GB (92.01 GB free)
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            eDrive (disk1s4) <not mounted> : 12.00 GB
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            samples (disk3s2) /Volumes/samples : 999.86 GB (54.70 GB free)
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            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
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    Launch Agents: ℹ️
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        Akamai NetSession Preferences  [Click for support]
        ChronoAgent  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        fruux  [Click for support]
        HideItControl  [Click for support]
        Java  [Click for support]
        OpenBasePreferences  [Click for support]
        Perian  [Click for support]
        TechTool Protection  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            hermes: Disk size: 498.99 GB Disk used: 406.98 GB
        Destinations:
            data [Network]
            Total size: 997.71 GB
            Total number of backups: 71
            Oldest backup: 2014-09-11 22:17:46 +0000
            Last backup: 2015-04-14 10:29:26 +0000
            Size of backup disk: Too small
                Backup size 997.71 GB < (Disk used 406.98 GB X 3)
    Top Processes by CPU: ℹ️
            82%    SafariDAVClient
            34%    CrashPlanService
             5%    WindowServer
             3%    diskimages-helper
             1%    Little Snitch Agent
    Top Processes by Memory: ℹ️
        1.98 GB    CrashPlanService
        550 MB    firefox
        426 MB    SafariDAVClient
        275 MB    LaunchBar
        241 MB    Finder
    Virtual Memory Information: ℹ️
        4.22 GB    Free RAM
        8.48 GB    Active RAM
        2.75 GB    Inactive RAM
        1.73 GB    Wired RAM
        25.68 GB    Page-ins
        139 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 01:31:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-14-133144_[reda cted].crash
        Apr 14, 2015, 01:31:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-14-133131_[reda cted].crash
        Apr 14, 2015, 12:29:54 PM    /Library/Logs/DiagnosticReports/CrashPlanService_2015-04-14-122954_[redacted].c pu_resource.diag [Click for details]
        Apr 14, 2015, 11:46:45 AM    Self test - passed
        Apr 14, 2015, 05:48:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Photos_2015-04-14-054821_[reda cted].crash
        Apr 13, 2015, 05:28:34 AM    /Library/Logs/DiagnosticReports/SafariDAVClient_2015-04-13-052834_[redacted].cp u_resource.diag [Click for details]
        Apr 12, 2015, 07:33:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-193328_[reda cted].crash
        Apr 12, 2015, 07:28:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-192845_[reda cted].crash
        Apr 12, 2015, 06:22:21 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-182221_[reda cted].crash
        Apr 12, 2015, 06:18:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-181854_[reda cted].crash
        Apr 12, 2015, 05:13:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-171337_[reda cted].crash
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        Apr 12, 2015, 05:13:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-171333_[reda cted].crash
        Apr 12, 2015, 04:05:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-160548_[reda cted].crash
        Apr 12, 2015, 04:05:46 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-160546_[reda cted].crash
        Apr 12, 2015, 04:02:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-160205_[reda cted].crash
        Apr 12, 2015, 02:55:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-145526_[reda cted].crash
        Apr 12, 2015, 01:45:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-134525_[reda cted].crash
        Apr 11, 2015, 04:54:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-11- 165454_[redacted].crash
        Apr 12, 2015, 07:33:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-193327_[reda cted].crash
        Apr 14, 2015, 01:44:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-14-134451_[reda cted].crash
        Apr 14, 2015, 11:50:59 AM    /Library/Logs/DiagnosticReports/SafariDAVClient_2015-04-14-115059_[redacted].cp u_resource.diag [Click for details]
        Apr 14, 2015, 08:15:26 AM    /Library/Logs/DiagnosticReports/NotificationCenter_2015-04-14-081526_[redacted] .cpu_resource.diag [Click for details]
        Apr 13, 2015, 11:12:31 PM    /Library/Logs/DiagnosticReports/CrashPlanService_2015-04-13-231231_[redacted].c pu_resource.diag [Click for details]
        Apr 12, 2015, 06:22:22 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-182222_[reda cted].crash
        Apr 12, 2015, 02:55:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-145527_[reda cted].crash
        Apr 12, 2015, 02:51:30 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-145130_[reda cted].crash
        Apr 12, 2015, 01:45:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-12-134523_[reda cted].crash
        Apr 11, 2015, 08:54:53 PM    /Library/Logs/DiagnosticReports/Mail_2015-04-11-205453_[redacted].hang
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    Date/Time:  
    2015-04-14 11:47:59 +0200
    OS Version: 
    10.10.3 (Build 14D131)
    Architecture:
    x86_64
    Report Version:  19
    Command:    
    SafariDAVClient
    Path:       
    /System/Library/PrivateFrameworks/BookmarkDAV.framework/Helpers/SafariDAVClient
    Version:    
    Parent:     
    launchd [1]
    PID:        
    789
    Event:      
    cpu usage (microstackshots only)
    Thread:     
    0x2935 (50% cpu over 180 seconds)
    Duration:   
    180.00s
    Steps:      
    184
    Hardware model:  Macmini6,2
    Active cpus:
    8
    Fan speed:  
    1799 rpm

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    06/15/2013  02:56 PM    <DIR>          ..
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    INFO: Completed loading view <InstallLocationUI> at state <getOracleHome>
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    INFO: -----------------------------------------------
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    INFO: Actual Value:369
    INFO: -----------------------------------------------
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