Preparing to update stuck

I upgraded Itunes and Iphone to latest versions and now I can't not transfer music from my Itunes library to my iphone.  It gets stuck in Preparing to Update.  I see the songs on my Iphone but with the dreaded grayed out circle next to them.  How do I fix this?   I really love how upgrading makes things worse

I have to agree with you on this. I have become increasingly annoyed with the way iTunes arbitrarily manages and lists your music. Especially the "upgraded" music app. I have been a faithful Apple customer since the iphone 3, but I am ready for a divorce now.

Similar Messages

  • IPod iOS8.0.2 stuck on "preparing to update"

    I just bought a brand new iPod Touch and it's been a complete pain in the *** to be able to transfer my music library.
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    You did the only thing you could. You did not mis any settings.
    Glitches do occur sometimes.

  • Itunes stuck on "preparing to update" when I try to transfer music?

    I have an iphone 4, everything was fine until I updated to iOS 7.1 I believe. Every time I try to transfer a song to my phone it gets stuck on preparing to update forever and it never actually updates anything. When I go to "on this iphone" and search for the songs they appear greyed out. It doesn't matter how many songs I wanna transfer, it takes forever even when it's just 1. I manually manage music. Anybody can help me? This is really frustrating.

    Hello there, I'm just a newbie here so please bear with me. I'm 1000% sure it's a compatibility problem between iOS 7.11 and newer models of iphones plus ipod touches. I've encountered the same annoyance many times- ipod touch 5th gen syncs perfectly for an entire month then gets stuck on the dreaded "preparing to update". Please don't hit me for saying this, but the best option is to wait: it once took me literally 15 minutes to get 2 bloody songs on my device- it WILL update eventually. Still, if you (as a perfectly reasonable human being) can't accept that, try re-installing itunes- this has worked for me in the past, but is fairly sporadic, only effective 60% of the time. Finally, I have a hypothesis that has to do with album art- I once sat my arse down and noticed that the "updates" usually ends with a painfully slow "updating files". I also noticed after running some experiments that songs WITHOUT album art sync much, much faster. I highly suggest you try syncing your tracks without the album art, then fixing it on your device, as inconvenient as it is.
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  • Ipad 2 stuck on preparing to update and now not recognised in itunes

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  • When trying to manually add new songs to ipod, itunes gets stuck on preparing to update and does not transfer songs.

    While adding new songs to ipod touch, all was fine.
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    Somebody on twitter mentioned temporarily turning off their passcode before syncing and that seemed to help.

  • Ipad 2 stuck at preparing to update

    I connect my iPad 2 (iOS7) to the most recent version of iTunes (11.5) ... and when I try to add songs or video, it gets stuck at PREPARING TO UPDATE.
    Any ideas? 
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    Yes I have this problem too.
    When I drag my music over to my iPhone, iTunes says "Preparing to update" for a few minutes. There is a spinning wheel on my iPhone, but then iTunes just gives up after a few minutes. The spinning wheel on my iPhone disappears, and absolutely nothing has happened; no files have been transfered, no songs have gone from iTunes to my iPhone.
    The only reason I turned iTunes Match off on my iPhone is so that I can quickly add some music to my iPhone to listen to whilst I'm in the shower.
    I sometimes need to add music to it that I just created myself and then go listen to it in the shower, car or whilst talking a walk somewhere with my iPhone.
    i.e. I don't want to to 2 hours before iTunes Match decides it wants to sync up these freshly made mp3's!! Sometimes Match doesn't even work.... or I have to wait a week!!!!
    That's what manually managing songs with iTunes should be for; for when you haven't got an age to wait for Match to decide whether it's going to sync your freshly-added songs or not!!
    So many exclamation points but if ever exclamation points were needed it is when describing iTunes and iTunes Match usability!!
    It totally *****.
    Apple, you should be ashamed of this product.

  • HT1535 When manually syncing, iPhone gets stuck on "preparing to update files"

      When attempting to add songs via manual sync, ITunes indicates "preparing to update files" and becomes stuck on this.

    Somebody on twitter mentioned temporarily turning off their passcode before syncing and that seemed to help.

  • Itunes not moving past "preparing to update" while manually dragging and dropping music files

    Hello there. I recently updated my iPhone to iOS 7.1. After the update, I noticed that I cannot transfer music to my phone by dragging and dropping. I though it may help if I upgrade my iTunes to the latest available version from the Apple website. That didn't help either. When I go to the "Apps" tab and drag and drop anything from the Windows Explorer to the apps, it gets added. It's only getting stuck at "Preparing to Update" when I add music from within iTunes library. If I disconnect during this sync and reconnect later, the songs do no appear in the phone but appear in the "on this iphone" tab as grey colored and cannot be played.
    Any help wuld be appreciated.
    Thanks. LD.

    I have the same problem than you guys and I can fixed it just deleting the ebooks that I had on my device. I deleted them from iTunes on the device books list in my iphone. Presumibly some epub file was either corrupted or broken. I've got the idea and the possible reason from "twerppoet" at http://www.ipadforums.net/threads/help-my-itunes-are-taking-forever-to-update-fi les-on-ipad-when-i-transfer-ebooks.60436…
    Hope that helps.

  • I have recently updated m iPhone 4 which was not used since months. It has to be updated from5.1.4 to iOS 7.0.4 and it has taken more than 15 hours to get started. Plz help me. It took about 5 to 6 hrs to prepare for updating.

    I have recently updated m iPhone 4 which was not used since months. It has to be updated from5.1.4 to iOS 7.0.4 and it has taken more than 15 hours to get started. Plz help me. It took about 5 to 6 hrs to prepare for updating.

    I am having this problem.  At first with the new iPhone 5, and then with the iPad 2.  I am not sure why this is happening. 
    My gut feeling is this is an iO6 issue and here's why -
    The problem mainly occurs with apps.  I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them.  The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
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    My solution has been to soft reset the device, restart Windows, and continue the process until it's complete.  This is remarkably inefficient and time-intensive but everything works with patience.
    I have been wondering if others have had these same problems. 

  • I have an iphone 4 that I recently upgraded to IOS 7, and now I cant drag music to it.  It says "preparing to update" eternally.  Weird thing is... I have an iphone 3s that is IOS 6, and it takes new music all day.  arg.

    I have an iphone 4 that I recently upgraded to IOS 7, and now I cant drag music to it.  It says "preparing to update" eternally.  Weird thing is... I have an iphone 3s that is IOS 6, and it takes new music all day.  arg.
    I have tried direct connecting the iphone 4, via wifi, everything.  I hate itunes with a passion, but it seems to be a necessary evil.  I dont know why I would have no trouble with my iphone 3.  I am using the same technique for both phones.  Find the music I want in the library and drag it to the iphone.  Works on IOS 6, not IOS 7.
    WHat else should I try?

    Hi jeffmbellucci,
    If you are having issues dragging music to your iPhone 4 after a recent upgrade to iOS 7, you may want to verify that the phone is still set to "Manually manage music and videos." You may find the following article helpful:
    Apple Support: Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    Regards,
    - Brenden

  • Preparing to update from 10.6.2 to 10.6.8 - question

    I am preparing to update my Snow Leopard Macs.  They are currently running 10.6.2, they are stable and running fine.  Just the way I like my stuff to run.  But it has finally come time to update in order to access and use the Mac App Store.
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    For the most part, point releases (e.g. 10.6.x -> 10.6.y) are generally bug fixes and benign for most users. The main exception here is the addition of the App Store.
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  • My iphone 4 after update stuck lock screen  but working other option ex  control pannel voice control , call attenting etc.please clear buges soon now suning os7.0.3

    my iphone 4 after update stuck lock screen  but working other option ex  control pannel voice control , call attenting etc.please clear buges soon now suning os7.0.3

    my iphone 4 after update stuck lock screen  but working other option ex  control pannel voice control , call attenting etc.please clear buges soon now suning os7.0.3

  • I am trying to add tracks which I have on my library on my computer to my ipad. I have done this manually but teh status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

    I am trying to add tracks which I have on my itunes library on my pc to my ipad. I have done this manually but the status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • My ios7 update is frozen an says "preparing for update" and my computerkeeps saying I need to download the newest version of itunes even though I have. What can I do to fix this?

    My ios7 update is frozen an says "preparing for update" and my computerkeeps saying I need to download the newest version of itunes even though I have. What can I do to fix this?

    Go to http://www.apple.com/itunes/download and download the current version.

  • HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

    my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

    Welcome to the Apple Community.
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    Reconnect the power cable (only for Apple TV 3)
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    Select your Apple TV in the Devices list, and then click Restore.

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