Presario CQ62-310AU hard drive replacement

I replaced the hard drive on my presario CQ62-310AU, now it's asking for a bootable disc. How do I get one, or can I download it? I didn't get any disc with it when I bought it!

Hi
Please find the link if you are looking for the recovery disc or you can call HP Technical support and order the same as well.
Looking for Recovery Discs
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Similar Messages

Compaq Presario 2586US laptop - hard drive upgrade

I recently took a chance and bought 2 "parts only" Compaq Presario 2500 series laptops off Ebay and was able to make a single working PC with the motherboard from the 2586US being the motherboard I used. I did not have a hard disk, so I bought a Samsung 160gb ATA drive. Turns out I didn't need the little adapter on the bus end because it just plugged right into the socket on the motherboard. The drive is supposed to be either ATA133 or ATA100 at the top end (I don't remember which). I put the drive in and installed Windows. I noticed that it seemed slow but Windows showed the disk at full size. Then I went to dual-boot with a Linux distribution and encountered errors. Through a lot of searching on the web I found out the BIOS and apparently the IDE interface itself (?) doesn't allow a disk larger than 137gb. I checked the BIOS and indeed it says maximum usable size 137gb. It also shows the transfer rate at DMA2 which, if I understand things correctly means it is only transferring at 33mb instead of 100mb or 133mb. The service manual says ATA100, so it should support a DMA5 transfer rate.
I don't claim to understand all of this at all. So, I'm looking for help.
(1) Is there anyway to go beyond 137gb on a hard drive in this laptop?
(2) If not, is the fact that my drive is actually 160gb when the PC only supports 137gb causing more problems?
(3) What do I have to do to get a transfer rate beyond DMA2? The BIOS setup won't let me tab to that field to change it.
Thank you for any help and explanations that I can understand. Keep in mind I'm just your average Joe and not some sort of expert at all. I found a lot of this on the web but not sure what it all means.
Thanks in advance!
Dave
This question was solved.
View Solution.

It originally had a 256mb and a 512mb SODIMM, but they were unmatched. I just went ahead and bought 2 Samsung 512mb matched SODIMM's, so I have 1 gig of memory.
I installed Windows XP Professional SP2, then the Compaq drivers, then SP3, then all the Windows updates, then I installed ubuntu Linux 10.04 - 1 small partition for swap, 1 larger partition for everything else.
I did re-do my disk: I shrank the Windows partition again, deleted the Linux partitions so I had 1 huge empty space, then created a 30gig partition at the end of the drive, then installed Linux. Windows still seems to work fine, and Linux at least boots now. So I guess the first thing I'm going to do is waste 30gb of space for being dumb when I bought the drive. The DMA2 thing has me bothered - the Service Manual lists the 2500 series as all ATA100. Is it possible that as one web site said, the BIOS is detecting too large of drive and therefore thinks an error and slows the drive down? I would have thought since the Service Manual (page 1-23, Mass Storage ) says it supports ATA100 (ultraDMA5?) that it would either say DMA5 in the transfer field or at least let me change it.
This is getting quite a bit above my knowledge base as far as why it's running the transfer at DMA2. On the Internal Hard Disk BIOS set up page it says "Auto" for the type. When I change that to "User Defined", I can tab to the transfer field, but the selections are all PIO or up to DMA2 - nothing above that. That seems like some kind of BIOS error or else the Service Manual is in error.
Thanks for your help so far! Any help is GREATLY appreciated!
Dave

Compaq Presario CQ58 - replace hard drive?

I have a Compaq Presario CQ58. I'm wanting to replace the stock drive with a 1TB internal drive.
1) Will the recovery discs reinstall my OS, Microsoft authentications and all the other stuff that came with my old drive?
2) Will I need any special adapters or hardware or can I just look for a SATA drive with the 9.5mm form factor and just plug it in?
3) Are there any pitfalls or nuisances to doing this like required special hardware drivers or such? Are there drive manufacturers whose drives are easier to install?
4) Is there anything I've forgotten to ask?

Hi,
To answer your questions in order:
1. Your recovery discs will reinstall Windows 8 on the new HDD, along with all the required drivers and original software - they will also re-create all the original partitions.
2. You need to remove the sata connector and cable, along with the 2 bracket sections from the old HDD and fit these to the new drive - see Pages 40/41 of your Maintenance & Service Guide.
3. You are not restricted to any particular manufacturer. Your notebook will accept 9.5, 7.0 or 6.35mm Hard Drives - considering the HDD brackets in your machine are for a 9.5mm HDD, I'd stay with this size for the 1Tb HDD replacement. An example can be seen on the following link.
1Tb 2.5" 9.5mm Sata ii Notebook Hard Drive.
4. That's about it
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Vista 64-bit Won't Update after Hard Drive Replacement

My daughter has a Satellite L305-S5945 laptop (Model Number: PSLB8U-107071). Running Vista 64-bit SP1. She got a message that Windows detected a problem with the hard drive. After I ran the usual virus scans (no threats or malware detected) and chkdsk route, we were still getting the message. I did a reformat and Windows re-install and still got the message. The old drive was a Toshiba MK1655GSX.
I decided to replace it with a new drive, a Toshiba MK3259GSX. Using the same recovery disks that were created off the old drive, I reinstalled Vista 64-bit SP1 on to the new drive. Windows loaded fine, recognized the new drive, and then recovered all the Toshiba drivers via the recovery disks.
ISSUES:
1) As soon as it released control back to me, I immediately went to Windows Update to begin the downloads of all the updates and security fixes. However, Windows Update remained red and informed that Windows could not update. Then it gave me a error code: 8024A000. It will not check to see if I need updates.
2) I deleted the pre-installed Norton 60-day trial product (first with Windows uninstaller, then used Norton Removal Tool for all the little pesty registry entries) and downloaded Microsoft Security Essentials. After going through a few screens of the SE installation, I got a message that installation had failed, and gave me an error code of 0x80070643.
3) For fun, I removed the new hard drive, replaced with the old failing drive. Still got the message about the hd problem, but had no problem updating Windows or running SE.
4) On the new drive, in glancing through the WindowsUpdate log, I'm seeing a LOT of 0xc8000247 errors (relating to datastore, getservicelist, queryregisteredprovider, etc.)
I am assuming-perhaps incorrectly-that all these errors are related? Other than the updates, Vista is working fine on the new drive.
Any ideas?
MikeS

Satellite L305-S5945
Windows Update remained red and informed that Windows could not update. Then it gave me a error code: 8024A000. It will not check to see if I need updates. ... Other than the updates, Vista is working fine on the new drive.
Can you give us more details about that situation, Mike? A picture would help. You can attach a small one by adding the .txt extension to the file name as I have done here.
In the meantime, try resetting Windows Update.
How do I reset Windows Update components?
-Jerry
Attachments:
WindowsUpdate.jpg.txt ‏76 KB

HP Pavillion dv6500 hard drive replacement (upgrade)

My HD just crashed and am trying to find a new (better) compatible HD to fit in my computer. Any suggestions or what specs I need to look for so it is compatible?
This question was solved.
View Solution.

Hi:
If you want good performance from a new hard drive, get a SATA II 7,200 RPM hard drive of 500 GB or less.
The higher RPM's give quicker seek times but it will be at the expense of battery life between charges.
This would be my first choice of a replacement.
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136856
If you don't need that big of a drive and want to save a little $$$, then you can get the 320 GB version of the above model.
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136280
Paul

Hard drive replacement

Hard drive on my: G60-535DX notebook, product No: VM085UA, crashed. What HDD to buy for replacement?

Hi:
Below is the link to the service manual for your notebook.
http://h10032.www1.hp.com/ctg/Manual/c02985882.pdf
You can buy any quality 5,400 or 7,200 RPM notebook SATA II HDD of up to 500 GB and you should be fine.
7,200 RPM hard drives will perform better but use up your battery faster.
Paul

Hard Drive Replacement - Windows 7 Updates - Intel Rapid Storage - Lightscribe error 4224

I recently needed to replace a damaged hard drive from overheating on a HP Pavilion dv4 notebook that comes with Windows 7 Home Premium. The whole notebook had to be taken apart so that the dust, which had created a thick sweater, literally, blocking the CPU cooling fans, could be cleaned.
But that was done, it's over with, just dreading the cleanup in the future. Installing a new hard drive was unexpectedly difficult... replacing the physical part had nothing to it but, Windows 7 Updates could not work and Windows 7 SP1 installation from the dvd drive or otherwise did not work. To make it work I installed Intel Rapid Storage Technology (AHCI) package. I used the System Recovery Discs to format and install to factory settings before all else, of course...
All was nice and dandy until I started using Lightscribe to label the recovery discs. Error 4224 - communication error with the drive... etc etc. Updated the drivers and software from HP, completed all Windows 7 updates, updated the Lightscribe System Software and Template Maker, updated BIOS and that was a good thing, kept installing and uninstalling preinstalled HP bundles and antivirus sofware for another few days of irritating work to no avail. Finally, the culprit was found in the Intel Rapid Storage Technology installation!
So, without Intel Rapid Storage Technology package there are no Windows 7 updates and the Windows Genuine error comes up, but with Intel Rapid Storage Technoly there's no Lightscribe functionality. I'm throwing my hands in the air after so much painstaking time spent with these issues. Is there any way around this bind? Is there a known fix to get the new hard drive to be recognized by Microsoft and have the Lightscribe functionality back?

Sometimes issues can arise when a driver is downloaded directly from the manufacturer, because in some cases, there are minor tweaks made to the one made specifically for your computer.
Sometimes the developers (combination of HP software developers and the 3rd party maker's software developers) have to tweak the maker's original driver to work with all of the other components inside your particular computer. All of the dv4-2000s may have, for instance, a specific technology of hard drives and optical drives, but each different dv4-2XXX may have different brands of hard drives/optical drives.
Graphics drivers are that way. I always recommend getting the ATI driver, not from ATI's website, but directly from the HP Driver Page, because getting the version on ATI's website will cause some issues with the HP Framework (which is responsible for making the whole web of specific components all work together) on the computer. After that several things have to be uninstalled and the correct versions have to be installed just to undo what that one driver version did.
It gets a little complicated. Suffice it to say, always try to download it from the HP Driver Page for your model first. Then if that version or previous versions don't work, try downloading directly from the 3rd party maker's page. I hope that makes sense. Let me know if I need to clarify anything
I'm going to recommend the following drivers:
Intel Chipset Driver version 9.1.1.1020 A
Intel Management Engine Interface Driver version 1.00 A
Intel Matrix Storage Manager Driver version 8.9.2.1002 A
Intel Turbo Boost Technology Driver version 1.0.0.1030 A
Essential System Updates version 7.00 A
LightScribe System Software version 1.18.18.1
Also, please check and see what BIOS version you're currently on. To do that, press the FN + ESC keys and look for 'F.##' and let me know what that is. I'll compare it to the latest version and link you to that one if necessary.

Hp probook 4530s hard drive replacement

Hey,
I just replaced my hard drive sent to me by HP. I have been all over the internet to try to set it up to no avail. All the self tests are showing as passed. The Windows 7 software was not provided when the computer was purchased. I can't access the regular desktop when the computer is started. It tells me it's lacking an OS. I tried downloading it on a different computer and starting up with the disk in the drive. No luck. Please help. It's a HP Probook 4530s

Hi:
Call HP at this number 1-800-334-5144, and order a set of recovery disks.
You will need to provide the model # and serial # to the customer services rep.
If your notebook is not under warranty, you will be charged $10 for a set.

Hard drive replacement // Toshiba Satellite l800 series

The 640 GB hard drive has failed in my 2 year old Toshiba Satellite l855-S5210 laptop about 3 months ago, I finally ordered the recovery disks and. I am wondering if I can replace the hard drive with a 750 GB/ 1TB hard drive I found? Does it need to be made by Toshiba or can I put one in made by Segate?
looking at these in particular
http://www.newegg.com/Product/Product.aspx?Item=N82E16822149489
http://www.amazon.com/Warranty-Satellite-L855-S5210-Notebook-Computer/dp/B00N976OFG/ref=sr_1_5?s=pc&...
if anyone has any other ideas/better ideas as far as hard drives go, please feel free to speak up.
Thanks for the advice!

Satellite L855-S5210
Any SATA drive that physically fits will be fine.
-Jerry

Trouble installing snow leopard after hard drive replacement

My imac hdd died last weekend. And the replacement hdd came in today.
I went through all the steps in this guide https://www.ifixit.com/Guide/iMac+Intel+21.5-Inch+EMC+2389+Hard+Drive+Replacemen t/6284 And I am pretty sure I did it all correctly.
However, after plugging my imac back up it gave me a flashing folder with a question mark. I took this as it asking for a os disk to install with so I put my snowleopard disk into the imac. The folder with the question mark turned into the apple logo.....and that's it. It just stays on the apple logo and nothing happens. I tried leaving it like that for a good hour. But nothing changed.
What am I doing wrong? My imac is a mid 2010 model (emc 2389). I'm pretty sure the included os on it was Leopard. Do I need to try and find my Leopard disk that was in the box? I'm not sure where it is and all I have at hand is my Snow Leopard installation disk. And if I do need to use Leopard, how would I do that if I can't find the disk my imac came with?

With the Snow Leopard DVD in the drive, Restart the Mac while holding down the "C" key. It will then boot from the DVD drive, a slower process for sure, but not more than a few minutes. Once booted, you can use Disk Utility to verify that the new internal drive is formatted properly, GUID. Some new drives come pre-formatted as something else.

Reinstalling Windows 8.1 on new Hard drive

Hi. I have a compaq presario cq58 & the hard drive failed before I was able to make a recovery usb. I bought a new hard drive & installed it myself & now I need to reinstall my operating system. I made a recovery usb from my husbands compaq laptop but it cannot complete installation as the product id does not match,The old hard drive had failed completely & I couldn't recover system from it either. So now I have a new hard drive with no operating system on it. I don't feel that I should have to purchase installation discs & wondered was there any other way to install operating system. My laptop is just out of years warranty & to be honest I would have expected hard drive to last longer than that. Any help would be appreciated
Tina999

Please use the HP Recovery Media you previously created to return the computer to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, please contact official HP support, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If the computer came with Windows 8 / 8.1, contact HP to order HP Recovery Media.
If the computer shipped with Windows 7 and you can still read the 25-digit Windows product key on the Microsoft COA affixed to your computer, you can install Windows 7 Home Premium using this key. Please see "How to Install Windows 7 Without the Disc" for instructions on how to download Windows 7, create the installation media, and install Windows 7 using the 25-digit product key from the Microsoft COA on your computer. This method will not install any HP customizations or value-added software and you will have to manually install all needed drivers from the Compaq Presario CQ57-339WM Notebook PC Drivers page.
Links to Windows 7 SP1 can be found HERE and HERE. (Download the Windows 7 ISO)
Direct link to Windows 7 USB/DVD Download tool. (Use to create the media from the ISO)
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

I just had to replace the hard drive on my presario cq62 laptop it is less than 2 years old

My hard drive on my Presario CQ62 laptop running windows 7 failed .I replaced it with the exact same one. It rebooted and ran then all of a sudden it will crash and say there is no hard drive. Then I can turn it off again and most often it will reboot windows and work for a while then it will crash again and say there is no hard drive .I used the recovery DVDs I Made when I first bought this computer. They seemed to install fine what is the deal!!

Hi,
In this case I would check and reseat (not reset) the HDD first. Most likely due to hardware and the pins may not contact properly.
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

How do I get all the files from the hard drive in non-working Compaq Presario CQ62-411NR

Spilled iced tea into the keyboard of notebook and after drying out it will not power on. If I try a hard restart it is indicated that i would lose all the info in the memory and I can not afford to lose the photos of my mother that are on the hard drive. Is there a way of getting the hard drive to work in some other fashion so that I can get my photos and other files.
This question was solved.
View Solution.

Very happy to help.Valued family photos are a treasure.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Replaced hard drive in compaq presario cq62, need help recovering it with out disks

Recently replaced the hard drive in my notebook due to failure of original. Need help recovering it without disks

If you are wanting to install the original copy of Windows it came with, you will need a set of recovery disks.
Otherwise, you can purchase a copy of Windows to install and download the appropriate drivers from http://goo.gl/hOm3. Just make sure the copy of Windows that is installed is at least the same family of Windows to ensure that drivers are available.
What is the exact model of the notebook and product number?
NOTE: Do not provide the serial number.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Max hard drive for presario cq57

I have the compaq presario cq57 notebook with 250 gig hd and 4gig mem. Since 4gig is the max for mem what is max for hard drive?
This question was solved.
View Solution.

As big as you can find that is 2.5 inch wide 9.5 mm thick and SATA. I think they go up to 1 or 1.5 terrabytes now.
If you need help with purchase, installation, software migration let us know.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Presario CQ62-310AU hard drive replacemen​t

Similar Messages

Maybe you are looking for

Presario CQ62-310AU hard drive replacement