Presence 8.6.2 upgrade

please could help me to perform the upgrade cisco Presence 8.6.2 to 8.6.4 with a step by step guide or a link
thank you very much
Juan Jose

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/upgrade/guide/Preface.html

Similar Messages

Lync 2013 - Presence not showing in SharePoint 2010

Hello,
Presence was showing while on Lync 2010 and Office 2010 but at some point we lost the jellybean presence.
We recently upgraded to Lync 2013 and O365. Yet our SharePoint 2010 libraries are no longer showing the presence next to Modifiied By or Created By.
I've checked CA and presence is enabled. AcriveX add-in ia as well.
Thank you,
Andrea

Hi,
Did the Lync Server 2013 install On-Premises or online?
If it is On-Premises deployment, Presence is displayed by using an ActiveX® control and Lync APIs.
Please check if the Office to be the Latest version, if not, update it and test again.
If it is Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.
http://community.office365.com/en-us/forums/163/categories.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

How to Install Presence

Hi All
I wanted to know is there any documentation out there that will show me how to install Presence 8.6
I just started work for a new company and they are doing an upgrade of CCM,CCX,Unity,and they
want to also intergrate MS Lync.They use CM ver. 7 now and they want to be able to use the presence
feauture when the upgrade is finished.I'm a R&S guy but they don't have a Voice engineer and they
offered me the position because I've done basic phone setups but nothing to this extent. They have
paid 2 CCIE Voice engineers to come in and help and to give me training but I want to be proactive
and know something before they come.

Hi,
Here's the installation guide to get you started
http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/installation/guide/Installation_Guide_for_Cisco_Unified_Presence_Release_8.6.html
Any specific questions just shoot
HTH,
Christos

PLS-00201 when running dbms_compression package

Hello,
I am trying to gather compression rate estimates in a 10g database before we upgrade to 11g. I have downloaded the dbms compression package from OTN: http://www.oracle.com/technetwork/database/options/compression/compression-advisor-095705.html
And installed this in my 10g db:
SQL> @dbmscomp.sql
Package created.
Synonym created.
Grant succeeded.
No errors.
SQL> @prvtcomp.plb
Package body created.
Synonym created.
Grant succeeded.
No errors.
When I try to run execute this package as shown in the README file, I get the following error:
SQL> exec dbms_compression.getratio ('SAPAPO','/SAPAPO/MATLOC','OLTP',10);
BEGIN dbms_compression.getratio ('SAPAPO','/SAPAPO/MATLOC','OLTP',10); END;
ERROR at line 1:
ORA-06550: line 1, column 7:
PLS-00201: identifier 'DBMS_COMPRESSION.GETRATIO' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
Please let me know if anyone has encountered this error before.
Thank you

jhall wrote:
not sure why the readme referenced the dbms_compression package... guess I should have looked through the package creation script. Thanks for looking at this.I don't think it does -- it's stating that this does the same as DBMS_COMPRESSION, but of course they're just implementing partial functionality of one procedure of DBMS_COMPRESSION. They'd name it something different for that reason, and because it's presence might break an upgrade from 10g to 11g.
I'm not a huge fan of this package
1 The compress_type parameter makes no difference to the code execution, but you still have to supply a valid value.
2 The temporary tables that are created probably ought to be NOLOGGING.
3 The uncompressed table is created without any storage clause so a PCTFREE of 10 is used -- that might be appropriate for OLTP compression (I have no idea) but OLTP compression isn't available in 10g so the metrics would be out anyway. It should probably be hardcoded to a value of 0.
4 There's no error handling to remove the temporary tables in the event of a problem, or detect the pre-existence of the DBMS_COMPRESSION_TEMP_UNCMP or DBMS_COMPRESSION_TEMP_CMP tables.

Weird behavior question

Currently my Apple menu has duplicates of the Restart Shutdown and Logout commands, they each just appear twice.
So that portion of the menu reads
Sleep
Restart...
Restart
Shut Down...
Shut Down
Log Out Gary Baldwin...
Log Out Gary Baldwin
Also, there is a heavy black outline that surrounds all fields when they have focus.
Neither of these is hugely problematic, but both are strange. I'm running Leopard on a PPC with Dual 2 Gigs and 4 Gb or Ram.
Any thoughts?

Open the Universal Access preference pane and be sure that the VoiceOver option is turned OFF. This should remove the black rectangular outlines.
As for the Apple menu you are not seeing duplicate items. The items which have an ellipsis (...) after them will present a dialog when selected. Those without will simply perform their function without interference. I'm not sure why it's appearing. Some third-party preferences like Fruit Menu can turn them on or off. It's possible that their presence is due to upgrading to Leopard rather than doing an Erase and Install. Artifacts of the old system.

CUCM 9.1.2 and CUPS 9.1.1 Compatibility

Hi Everyone
I was told by a vendor that if I install CUCM 9.1.2 that CUPS has to be the same version but there is no 9.1.2 of CUPS out. So if anyone has installed version 9.1.2 with 9.1.1 could you let me know because I don't want to install anything and this doesn't work together. Thanks in advance for the help and I look forward to the reply and have a great day.
Eric

Version restrictions
Unified Communications Manager and IM and Presence Service software versions must be compatible.
When you upgrade IM and Presence nodes, the software version must be compatible with the software version of the Unified Communications Manager. Ensure that the software versions meet the following requirements:
The software version of the first IM and Presence node that you upgrade must match the first two numbers of the software version that is installed on the Unified Communications Manager publisher node. For example, IM and Presence Service software version 10.0.1.10000-1 is compatible with Unified Communications Manager software version 10.0.1.30000-2.
The software version of the subsequent IM and Presence nodes that you upgrade must match five numbers of the software version that is installed on the first IM and Presence node.

Migrating from CUCM 8.6 to CUCM 10.0 - Do I have to upgrade presence as well?

Hello Raees,
I've got a question regarding the Migration from CUCM 8.6 to 1.0, I went through the below "Ask the Expert" article.
https://supportforums.cisco.com/discussion/12103966/ask-expert-cisco-unified-communications-manager-cucm-version-100
My question is, the CUCM 10.0 upgrade mentions the following on page 22
"Refresh upgrade of Unified Communications Manager nodes only
Complete the high-level tasks listed in this section when you want to perform a refresh upgrade of only the
Unified Communications Manager nodes in your network. When you upgrade Unified Communications
Manager nodes without upgrading IM and Presence nodes, ensure that the installed version of the IM and
Presence Service is compatible with the new version of the Unified Communications Manager software."
I would only like to Upgrade the CUCM nodes but the client is using Presence 8.6 as well, would I have to upgrade Presence 8.6 to something else as well or can I just upgrade to CUCM 10.0 and the presence 8.6 would work with it, if I have to upgrade Presence as well then what version of Presence would I have to upgrade to and for the "Refresh Upgrade for Presence" can you mention the SKU that I got to get off the Product Upgrade Tool.
Since it's going to be a Refresh Upgrade for CUCM from 8.6 to 10.0 can you as well provide me with the SKU for the upgrade that I got to purchase, I can see two of them as follows:
UCM-10.X-SW-K9-XU=
CUCM Software Version 10.X for PUT Only, Export Unrestricted
UCM-10.X-SW-K9=
CUCM Software Version 10.X for PUT Only
Thanks
Aamer

Thank you for the reply Chris,
I have a few more questions with regards to what you mentioned in your reply, I'd be glad if you could clarify:
I have not dealt with IMP before...
1) is it like a plugin that runs on CUCM instead of a full fledged server or is it a stand alone server like CUPS (just renamed/rebranded).... I have till date been dealing with CUPS as a stand alone server that integrates with CUCM via the CUCM -> System-> Application Server Option.
2) If it's a plug-in then how would the upgrade be done from the CUPS Stand Alone to this IMP that runs within the CUCM Server or would it be a fresh installation or some activation of services within CUCM... and if it's a stand alone server then what Upgrade Image do I need to upgrade CUPS 8.6.4 to IMP 10.0 or 10.5.
I'm sorry but the upgrade path for CUPS 8.6.4 to IMP 10.0/10.5 is not clear for me, could you help me understand the migration for CUPS 8.6.4 to IMP 10.0/10.5..... could you as well advise any documentation that shows detailed steps for the upgrade from CUPS 8.6.4 to IMP 10.0/10.5... the CUCM upgrade is clear to me from the Upgrade Guide.
Thank you
Aamer

CUCM/Unity/Presence Upgrade from 8.6.2 to 9.1

Hello,
I am planning an upgrade of our UC environment this weekend. I've been in contact with Cisco Licensing support all week to get the appropriate license for all the services. For CUCM I have ran the Pre Upgrade License Utility however they keep asking me for the ELM license request.
I've told them several times that ELM gets installed during the upgrade so I cannot provide the information beforehand. They've escalated my ticket to product management however i'm not sure i'll get a response before my maintenance window.
Can I proceed with the upgrade of CUCM/Unity/Presence and resolve the licensing afterwards? will it run in eval mode for a while?
Can someone also confirm this is the proper upgrade order?
CUCM Publisher Upgrade to 9.1
Unity Publisher Upgrade to 9.1
Presence Publisher Upgrade to 9.1
CUCM Subscriber Upgrade to 9.1
Unity Subscriber Upgrade to 9.1
Presence Subscriber Upgrade to 9.1

Yes, you get 60 days to solve any kind of licensing issue

Upgrade Cisco Unified Presence 8.5 to 9.1.1

dears,
I have cisco unified presence 8.5 installed on UCS server and i need to upgreade it to 9.1.1
I will upgrade the cucm and unity connection to 9.1.1
Please advise what are the steps to upgrade the presence to 9.1.1?
Best Reagrds,
Haytham

Hi Haytham,
Supported Upgrade Paths from IM Installation Instructions
and Presence Service.
Upgrades from Release 8.0(1) through 8.6(1) to Release 9.1(1) require
a Refresh Upgrade using the ciscocm.cup.refresh_upgrade_v1.01.cop.sgn
file.
Upgrades from Release 8.6(2) and 8.6(3) to Release 9.1(1) require a
Refresh Upgrade only.
Upgrades from Release 8.6(4), 8.6(5), and Release 9.0(1) to Release
9.1(1) require a Standard Upgrade only.
For more information about Refresh Upgrades and Standard
Upgrades, see the Upgrade Guide for Cisco Unified
Communications Manager, Release 9.1(1).
Note
Perform these steps to proceed with the upgrade:
1 Go to http://www.cisco.com/cisco/software/navigator.html.
2 Navigate to Products > Voice and Unified Communications >
Unified Communications Applications > Cisco Unified Presence
> Cisco Unified Communications Manager IM and Presence
Service Version 9.1 > Unified Presence Server (CUP)
Updates-9.1(1).
3 Download the complete ISO file:
UCSInstall_CUP_9.1.1.10000-8.sgn.iso
Release 8.0(1) through 8.6(x) and
Release 9.0(1) to 9.1(1)
Direct upgrades from Cisco Unified Presence Release 6.0(x) to Release 9.1(1) are not supported. You
must first upgrade to at least Release 8.0(1) of Cisco Unified Presence. For more information about
upgrading to Cisco Unified Presence Release 8.x, see the Release Notes for Cisco Unified Presence here
on Cisco.com: http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html.
Note
Upgrade from Cisco.com
Cisco does not support downloading major IM and Presence Service software releases from Cisco.com, for
example, IM and Presence Service Release 9.0(1). You can download upgrade-only software images from
Cisco.com that are used to upgrade from a previous major software release to a subsequent software maintenance
release or point release of IM and Presence. For example, you can download Cisco Unified Presence Release
8.0(2) or Cisco Unified Presence Release 8.6(1) from Cisco.com.
To download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240.
You must have an account on Cisco.com to access the Software Center. The images posted at the Software
Center require existing installations of IM and Presence.
Release Notes for Cisco Unified Communications Manager, Release 9.1(1)
2 OL-
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_1_1/CUCM_BK_R6F8DBD4_00_release-notes-for-cucm-91_chapter_010.pdf
Thanks,
Anand
Pls rate helpful posts !!

Presence status not shown in Mail since Mavericks upgrade

Hi there,
In Messages I have two chat accounts, GTalk and Jabber with many contacts. Presence is shown here, I can chat with them, fine.
Before I upgraded to Mavericks pesence of these contacts was also shown in Mail. Both when reading in incoming e-mail or composing a new one.
Now it's nothing and I don't see a way to repair this, any ideas?
Thanks!

Today I had the chance to test this thoroughly.
1st: MacOS 10.8.3 - contact is green in iMessage, mail from contact shows the green presence bubble in mail.app
2nd: MacOS 10.9.1 -contact is green in iMessage, mail from contact shows nothing about presence
It was the same contact, same e-mail, same machine.
Is there anybody from Apple watching this?

Upgrade cucm,cuc,im&presence from 8.6 to 10.5

hi guys
i need assistance to understand the precise steps with the upgrade here.
i read a lot about the ova changes,nic changes and more,but i m not sure about many steps here .
is there anyone who upgrade successfully that can things sorted?
tk
shoham

If they are already on the VMs then it is much easier:
1. Get the refresh Cop file installed on all the servers (publisher first and then the remaining servers)
2. Once you have done the Refresh upgrade, then very carefully read the exact version number, as you can do a direct upgrade to version 10.5 from 8.6, however you must be able to match the exact release number which CSCO allows to do a direct upgrade to 10.5, else you may encounter "this upgrade is not allowed" and then you will have to upgrade to 9.x and then 10.0 and then 10.5, Hence it will save a lot of time,
3. Once the upgrade has been completed, on the CCM Pub, enable the PLM for the license management.
Just so that you know, once it is 10.x, the licensing system becomes a lot more different than 8.x, hence I will recommend that you keep all the PAKs handy BEFORE you attempt the upgrade.
Once it has been upgraded, using the PLM you can generate a lic request and get the Lic directly to the servers or you can generate a lic Request file and get the Lic from TAC's help.
4. In 10.x the system wants every user phone to be assigned with an "Owner ID" , so I will highly recommend that you take care of that aspect (by BAT) during the upgrade or right after it, else it will back to haunt you.
All the best!

Presence status from iMessage not shown in Mail since Mavericks upgrade

I'm re-posting this in the Mail folder, maybe somebody here knows the answer:
https://discussions.apple.com/message/24928633#24928633

Hi,
It seems it is a function that seems to have dropped by the wayside.
There is nothing in the Mail Preferences that seem to enable it.
Nor is there anything in the most likely menus (View, Window)
8:28 pm Saturday; February 22, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Upgrade CUPS from 8.5 to 9.0 ? Is it possible ?

Hi,
is it   possible to upgrade directly CUPS from 8.5 to 9.0.
when i do it, i get the following error :
Error encountered: Version mismatch. Please switch versions on the publisher and try again
after checking logs :
I found that :
ERROR: The CUCM Publisher must have 9.0 installed before upgrading CUCM IM and Presence to 9.0.1.10000-21|<LVL::Info>
12/14/2012 01:13:52 upgrade_manager.sh|       CUCM Publisher currently has installed:|<LVL::Info>
12/14/2012 01:13:52 upgrade_manager.sh|            Active Version:   |<LVL::Info>
12/14/2012 01:13:52 upgrade_manager.sh|            Inactive Version: |<LVL::Info>
Please note that CUCM is already on version 9.0 active partition.
Regards
Driss

Hi,
The problem is resolved.
There was something wrong into etc/hosts file.
the new message is :
12/14/2012 15:06:22 upgrade_manager.sh|CUCM new_version check passed.   ACTIVE:9.0.1.10000-37, INACTIVE:8.6.2.21900-5|
Thank you very much for your help.
From GUI, I always got that all was fine (refer to following screenshot)
Best Regards
Driss

CUCM 8.6.2 upgrade to CUCM 10.5

Hi,
I have to upgrade a virtualized CUCM cluster (PUB, SUB1, SUB2, TFTP) version 8.6.2 SU3 to version 10.5.
As per documentation this should be a direct refresh upgrade and no need of PCD to do it.
Based on the documentation the main steps of the upgrade are:
-changing the OS to RHEL 6 (64-bit) and the Network Adapter from "Flexible" to "VMXNET 3” for the VM (shut down the VM and perform the changes)
-run ciscocm.version3-keys.cop.sgn.
-run ciscocm.free_common_space_v1.1.cop.sgn
-run the 10.5 ugrade file in following order: PUB, TFTP, SUB1, SUB2
The existing 8.6.2 OVA, 7500 users is using 2 vCPU and 80GB for each vdisk (total of 160GB).
The 10.5 OVA, 7500 users requires 1 vCPU and 110GB for the vdisk.
Does anybody know if I have to run the ciscocm.free_common_space_v1.1.cop.sgn to increase the space to 110GB on each vdisk (even if the total size is 160GB on 2 vdisks which is more then 110GB required on 10.5 OVA)?
Cisco engineer said that this is not possible as well that I can not change the OS to RHEL 6 (64-bit) on the existing server/VM (ESXi 4.1 U3.
He recommends to create a new VM using the new OVA and use the DRS and restore process for performing the upgrade.
Any input/advise will be appreciated!
Thanks.

The success to any upgrade is planning. The customer type bank or not doesn't not really matter. What is crucial is your willingness to do due diligence to make this as smooth as possible..
Here are the things you need to do in the order described
1. Read your documentation. Very crucial. CUCM10.5 is a major change on all others.
You need to start by reviewing the upgrade guide, release notes, and new and changed documentation for all the steps and considerations you need to take into account for this upgrade.
NB: The upgrade guide for IM and P is merged with that of CUCM and here is the link for it..
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100.html
Release notes found here:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051.html
2. Plan for your license migration. Usually this involves two steps
a. Use cisco LCU (license count utility tool) to generate license report on your existing cluster. This can be downloaded from cco.filename is LCUZIP-Ver9.1.2.zip
Ensure that you install any unsed DLU and license PAKS on your cluster before you run this..
b. Next email this file obtained from lcu (this is a csv file) tool cisco licensing team [email protected]. This will confirm that your service contracts is in order prior to requesting new licenses for 10.5
c. Login in Prime License Manager after successfully migrated from 8.6 to 10.5
Use the following procedure to generate a license request.
Log in to Cisco Prime License Manager.
From the Licenses > Fulfillment page, select Generate License Request from the drop-down list under
Other Fulfillment Options.
The License Request and Next Steps window appears. Copy the selected text to your clipboard or click save it to a file on your PC and send to [email protected] to get permanent licenses
3. Document the steps you will use for the upgrades. You can send a draft here and I will be happy to review this with you.
Ensure that you write down step by step what you will do on the day. The upgrade guide should be used to write down what you will do on the day. This is a very long upgrade, hence you need to document in detail what you will be doing.
4. Contact the relevant team to get your ESW/UCSS contract numbers. You need this to login to PUT to download your media. I was doing an upgrade recently and realised that the customers ESW contract has expired..So this is crucial.
Upgrade tasks
PCD is your best bet. Install PCD on your Esxi host. Just create a new VM for it. It makes things much easier for you..If you don't have spare capacity to create new VM then do it manually
5. Before you begin..Take a back up of your cluster.
6. VM machine sizing.
Please refer to cucm10.5 ova readme file, found on CCO. Depending on the OVA template you used for your cucm8.6, you may need to change the vm setings prior to upgrade. This is because the disk size and cpu requirements is different for cucm10.5 on some ova templates.
6a. You will need to change the vm adapter settings on your VM. This is documented in the cucm10.5 ova. Your best option is to use esxi powercli. You can download this from VMware website provided you have a valid service contract.
6b. You will need to change your guest operating system to RHEL6. This is also documented in the 10. 5 OVA
7. If your 8.6 cluster is running on VM at the moment, then just do a direct upgrade to 10.5.
NB: before you upgrade you will need to install the ff cop file on all the servers in the cluster
ciscocm.version3-keys.cop.sgn
After this upgrade your cluster starting with cucm. The upgrade guide will tell you the order of the upgrade..
7. Once upgrade is completed, perform the post upgrade tasks.
8. Develop a detailed test plan. Ensure all critical component of your customer is covered in the test plan. Test features that are critical to them
9. Finally, ensure your CV is updated. In case you need to look for another job if everything breaks: (lol)
Answer to your questions:
"As per what I see, an easy option would be to create a new virtual machine and use a DRS? but, would it work if I create the DRS on CUCM 8.6 and use it on 10.5?"
---You may create a new VM or adjust VM settings as I already discussed. If you want to create a new VM, then you will create VM with cucm10.5 ova, install cucm 10.5 on it.
You will then upgrade your current 8.6 to 10.5, take a DRS back up and go and do a DRS restore on the new 10.5 you have installed on the new VM. You cant restore 8.6 to 10.5.
"What happens to presence server? I understand I have to upgrade it too but, will the configuration be transferred to CUCM 10.5 (I mean, services associated with the menus that originally were on presence 8.6)?"
---Yes IM and P needs to match the cucm version. Yes the configuration will be transferred. You don't need to do anything. Please read the upgrade guide carefully.
"If all of the apps are on 8.6, do we need to upgrade everything to 10.5 at the same window?"
---For CUCM and IM and P, yes you have to upgrade them at the same time. The versions must match. It is advisable that you have unity connection on same version too, but not critical. I believe 8.6 unity connection will work with cucm10.5 ( I haven't checked this, so confirm it yourself)
The upgrade is a refresh upgrade. So it does take a long time and there are several reboots. The publisher is the one that takes the longest amount of time. The subscriber is about half the time it takes for the Pub to upgrade. You should be fine with a weekend maintenance widow. Friday evening to Sunday.
"If upgrade fails, can I still go back to 8.6?" Yes as long as you do not use the "free common space cop file" This is discussed in the upgrade guide as well.
It looks daunting, but if you do your home work, you will be fine and we are here to help and assist you all the way
Please refer to this thread for similar discussions:
https://supportforums.cisco.com/discussion/12319616/vm-upgrade-cucm-86-105-question

Upgrade CUCM 8.6.2 to 9.1

Hello,
We were looking into setting up CUPS so that we can deploy Jabber/Presence to our users and then discovered that CUCM 9.1 has Cisco IM & Presence built in as a service. My question is, if we upgrade to 9.1, can we leave Unity Connection at 8.6 or does that need to be upgraded as well? Also, what package needs to be downloaded to perform the upgrade? We are currently running 8.6 on a VM and I read that it is an L2 upgrade.
Thanks for your help.
Greg

No, IM&P is not built in as a service in CUCM, you do need to install and configure your IM&P server.
Yes, you can keep your CUC on that release.
Review the upgrade guides for CUCM as well as the Release Notes, all the info you need is there.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Presence 8.6.2 upgrade

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