Presence the phone and mobile field entries not coming from LDAP

I tested by changing name and all...working fine changes happening
But the phone field is not coming at all
ANY IDEA????

I'm sorry if I misunderstood you. But it looks like there's some confusion here.
Confusions and mistakes are usually caused by false assumptions.
CUPC gets LDAP attributes from LDAP directly. CUPC does not retrieve those attributes from CUPS.
If you're troubleshooting double-click on CUPC, the CUPS presence viewer doesn't help at all.
When you double-click a contact in CUPC, CUPC dials the number in "BusinessPhoneNumber". By default "BusinessPhoneNumber" is mapped to "telephoneNumber" in Active Directory.
If you cannot double-click a contact to dial, that's because "BusinessPhoneNumber" was blank.
Michael
http://htluo.blogspot.com

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