Presentable Content is not listed in a Lync Room System's "Content" page

I am using a Lync Room System version 15.11. I have problem getting the pre-loaded "Presentable Content"
I pre-loaded several PowerPoint and pre-worked some whiteboard for a scheduled Lync Meeting. Other Presenters using Lync 2013 client were able to check and browse these pre-loaded content using the "Manage Presentable Content".
However, the LRS (also a presenter) could only see an EMPTY CONTENT LIST.
Can anyone explain this?
Albert

Hi,
Did the issue happen just for one time or multiple times?
Please try to change the Permissions of Presentable Content from “Presenters” to “Everyone” then check again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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http://community.office365.com/en-us/f/166.aspx
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Protokollname: Lync Server
Quelle:        LS Storage Service
Datum:         05.12.2013 19:23:14
Ereignis-ID:   32054
Aufgabenkategorie:(4006)
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      SERVER-11.Speedpoint.local
Beschreibung:
EWS-AutoErmittlungsfehler im Speicherdienst.
ExchangeAutodiscoverException: code=ErrorEwsAutodiscover, reason=GetUserSettings
failed, smtpAddress = xxx, Autodiscover Uri=https://autodiscover.xxx.de/autodiscover/autodiscover.svc, Autodiscover WebProxy=<NULL> ---> Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed.
Das Stammelement ist nicht vorhanden. ---> System.Xml.XmlException: Das Stammelement ist nicht vorhanden.
   bei System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   bei System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   bei System.Xml.XmlCharCheckingReader.Read()
   bei Microsoft.Exchange.WebServices.Data.EwsXmlReader.Read()
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   --- Ende der internen Ausnahmestapelüberwachung ---
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1 smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri& autodiscoverUrl)
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)
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   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
   bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   --- End of inner exception stack trace ---
   bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)
Ursache: Der AutoErmittlungs-URI war nicht richtig konfiguriert oder nicht erreichbar. Eventuell besteht ein Problem mit dem Proxy, oder andere Fehler liegen
vor.
Lösung:
Überprüfen Sie die Ereignisdetails. Überprüfen Sie, ob der URI des AutoErmittlungsdiensts ordnungsgemäß konfiguriert und erreichbar ist. Prüfen Sie, ob die Proxyeinstellungen ordnungsgemäß konfiguriert sind und der Proxy erreichbar ist. Prüfen Sie die Konfiguration
der AutoErmittlung zwischen Lync und Exchange Autodiscovery anhand des Handbuchs zur Problembehandlung. Wenn das Problem weiterhin besteht, wenden Sie sich mit den Ereignisdetails an das Supportteam Ihrer Organisation.
Ereignis-XML:
< Event xmlns="">
<System>
    <Provider Name="LS Storage Service" />
    <EventID Qualifiers="53158">32054</EventID>
    <Level>2</Level>
    <Task>4006</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-05T18:23:14.000000000Z" />
    <EventRecordID>19949</EventRecordID>
    <Channel>Lync Server</Channel>
    <Computer>SERVER-11.Speedpoint.local</Computer>
    <Security />
</System>
<EventData>
    <Data>ExchangeAutodiscoverException: code=ErrorEwsAutodiscover, reason=GetUserSettings failed, smtpAddress=xxx, Autodiscover Uri=https://autodiscover.xxx.de/autodiscover/autodiscover.svc, Autodiscover WebProxy=<NULL> --->
Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed.
Das Stammelement ist nicht vorhanden. ---> System.Xml.XmlException: Das Stammelement ist nicht vorhanden.
   bei System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   bei System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   bei System.Xml.XmlCharCheckingReader.Read()
   bei Microsoft.Exchange.WebServices.Data.EwsXmlReader.Read()
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   --- Ende der internen Ausnahmestapelüberwachung ---
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1 smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri& autodiscoverUrl)
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   bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)
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   bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   --- End of inner exception stack trace ---
   bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
   bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)
< /Data>
</EventData>
< /Event>
However Event ID
32054
was actually
always there
– even
when everything
worked fine -
but with
some another content.
That's why I
don't know
if I
should take it seriously.
Thanks a lot in advance for your help!

Hi MiF,
The issue may cause by the Network Service account that the Lync Storage Service uses does not have access to the private key in used by the oAuth certificate. Please do with the following steps:
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Right-click | “All Tasks” | “Manage Private Keys”
Add Permissions for “Network Service” account (the defaults Full control and Read).
Please also check registry key on client computer.
If the HKCU\Software\Microsoft\ Office\15.0\Lync \[User SMTP Address]\Autodiscovery registry key does not exist on the user’s workstation, then it likely means that one of the following failures
have occurred:
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Certificate assigned to Autodiscover site is not trusted by the Lync workstation
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http://www.microsoft.com/en-in/download/confirmation.aspx?id=15668
Best Regards,
Eason Huang
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TechNet Community Support

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Presentable Content is not listed in a Lync Room System's "Content" page

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