Presentation services

Hi all. I am unable get my presentation services after starting all my services. web browser is giving *500 INTERNAL ERROR* or *404 INTERNAL ERROR*. Please suggest me what all I have to check. I am MS XP.
Edited by: SwapnaPrerana on Oct 28, 2010 10:40 AM

hi Swapna,
Things to cross check
1)oc4j is running up or not ?
2) Presentation Services should up
3) Open the instanceconfig.xml in IE if it opens check the catalogpath
4) Paste your log file \OracleBIData\web\log\sawlog0.log
Thanks,
Saichand.v

Similar Messages

Error while creating Bi presentation service in obiee(11.1.1.3)

Hi,
Im using Jdeveloper(11.1.1.5) and OBIEE(11.1.1.3)
I created a ADF application in Jdev and when I try to create a BI presentation services I'm getting the following error message.
*Connection attempt failed.*
*java.lang.RuntimeException: Unable to retrieve logon token. This version requires a BI build that implements the version 7 SOAP interface. Please verify that you are using the correct BI version.*
does the creation of presentation service in jdev(11.1.15) work only with OBIEE(11.1.1.5) and not OBIEE(11.1.1.3).
please help!
Thanks,
Venky
Edited by: Venky on Jul 26, 2011 2:02 PM
Edited by: Venky on Jul 27, 2011 6:18 AM

Venky,
The SOAP interface released with OBIEE 11.1.1.3 is version 6 (v6) as you can see from its WSDL URL.
This would leave one only to believe that the SOAP interface released with OBIEE 11.1.1.5 is version 7.

Unable to login to presentation services after doing the upgrade 10g to 11g

Hi All,
I had a running instance of OBIEE 11g 11.1.1.6.0, my 11g rpd and webcatlog was working fine. Imp to note is that, I had configured external LDAP authenticator and wasn't using the weblogic embedded LDAP.
Now, today, I had to updrage 10g RPD and Webcatlog to 11g and merge into the my current 11g system. I ran the upgrade utitlity and it completed the upgrade successfully but now when I try to login into presentation services using the weblogic user, the presentation services gets hung. It doesn't even give me a message like "Invalid login or password" I DON't get any message but my Presentation services and RPD gets hung( when I try to open it online)
Also, I am trying to refresh the GUIDs after making the necessary changes in the config and instanceconfig.xml file i start the obi server and presentation server, it doesn't come up. So I am unable to refresh my GUIDs
What could be issue here? Do I need to fix an credential file? Please let me know.
Thanks,
Ronny

Ronny wrote:
Hi All,
I had a running instance of OBIEE 11g 11.1.1.6.0, my 11g rpd and webcatlog was working fine. Imp to note is that, I had configured external LDAP authenticator and wasn't using the weblogic embedded LDAP. Was LDAP access working fine before upgrading the 10g rpd and webcat?
Now, today, I had to updrage 10g RPD and Webcatlog to 11g and merge into the my current 11g system. I ran the upgrade utitlity and it completed the upgrade successfully but now when I try to login into presentation services using the weblogic user, the presentation services gets hung. It doesn't even give me a message like "Invalid login or password" I DON't get any message but my Presentation services and RPD gets hung( when I try to open it online)What do the logs say?
Also, I am trying to refresh the GUIDs after making the necessary changes in the config and instanceconfig.xml file i start the obi server and presentation server, it doesn't come up. So I am unable to refresh my GUIDsWhen you say doesn't come up, do you mean the services are down? If yes, what do the logs say about this?

OBIEE 11G - Unable to login to presentation services

Hi All,
I have done a simple installation of OBIEE 11G on my coloud server with OS windows server 2003, SP2 , 32 bit.
Installation is 88% completed with,
Executing : opmnctl start coreapplication_obiccs1 and Executing: opmnctl start coreapplication_obips1 failed. Came to know that this is related to clusters and ignored the error.
RCU is installed in different database server.
Now i am trying to login to presentation services with weblogic as userid and password that i had given during installation of obi.
I am getting error that userid or password is invalid...
One thing i came to know from the thread OBIEE 11g Cluster Controller Failed to start is,
i have a bad IP in /etc/hosts... below are the entries in the file... can anyone please tell me what necessary changes i should do?
# Copyright (c) 1993-1999 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
Regards,
srl

HI Srini,
Thanks for the response,
I can able to logic Obiee Em/Console services with the same user Web logic. Only Presentation services not able to login.
Please find my sawlog0:
[2014-01-08T19:54:52.000+05:30] [OBIPS] [NOTIFICATION:1] [] [saw.securitysubsystem.checkauthentication.runimpl] [ecid: f86ee0615f1822d9:694c3368:14372397042:-8000-00000000000002fd,0:1:1] [tid: 3400] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
File:checkauthentication.cpp
Line:1330
Location:
saw.securitysubsystem.checkauthentication.runimpl
saw.threadpool.asynclogon
saw.threads
ecid: f86ee0615f1822d9:694c3368:14372397042:-8000-00000000000002fd,0:1:1
ThreadID: 3400
Please advice
Regards,
Kulkarni

What Is Presentation Services Cache In Fact?

I have searched on this forum and on BI blogs but don't understand the concept of a presentation services cache clearly.
At first let tell what I need.
I have a dashboard page with prompts and report. From this report I navigate to another dashboard page with reports and several promts that have to be initialized with values from previous dashboard page. The navigation is based on PortalPageNav() function.
I created table in DB, PL/SQL function , through EVALUATE I passed parameters to PL/SQL function and wrote its into DB table.
Then I added this table in RPD and on Presentation Layer.
In Answers I get correct results.
Then I initialize the default values of prompts on a second dashboard page through 'SQL Results' and type something like this:
SELECT "Parameters"."Value" FROM "BO" WHERE "Parameters"."Name"='Param1'
1. I login and go to first dashboard page, change prompts, run report then navigate to second dashboard (it opens in new window). All prompts initialize correctly.
2. I open window with first dashboard page change prompts, run report then navigate to second dashboard again. And I see the previous values in prompts. But in a DB table I see new values.
There 2 ways for deciding this problem
1. By clearing cursor cache:
answers - administration- manage session - close all cursors
or
answers - administration- manage session - choose appropriate cursor and close it
2. By reloading second dashboard page
All ways are not convenient or user friendly.
BUT I NEED IN AUTOMATIC CLEARING OR NOT CACHING SOME PROMPTS!
I cant't write in a user's guide - for correct work you have to login as Administrator and clear cursor cache every time after changing prompts on first dashboard page or reloading second dashboard page :)
I became research this issue.
1. BI Server Cache is turned off through NQSConfig.ini
2. I began read a lot of info about Presentation Services Cache:
1) John Minkjan blog - [http://obiee101.blogspot.com/2008/11/obiee-presentation-services-cache.html]
I need no turn Presentation Services Cache or disable it.
2) [http://businessdecisionsystems.com/blog/?p=122] this article give us info about storing log records but there is no info about clearing cursors.
3) [http://hekatonkheires.blogspot.com/2010/02/obiee-10g-presentation-server-cache.html] good article about physical storing of presentation services cache but I didn't find any info on clearing some cursors
4) Nico in a blog write [http://gerardnico.com/wiki/dat/obiee/html_cache#clear_the_presentation_server_cache_without_stopping_and_restarting_the_services] that Presentation Services Cache is a HTML cache but he don't say how clean the entries without clicking on 'Close All Cursors' button.
5) In this topic presentation cache refresh in prompt the same problem and no answer :(
6) The user10203008 in a topic To pass new session variable value to stored proc before running a report. has the same issue but all advices about BI Server Cache. He found solution but it is disable whole Presentation Services Cache. I need clear ONLY SOME CURSORS.
So, I have a answer!
DOES ANYBODY KNOW WHERE IS STORING DATA ABOUT CURSORS ON A PAGE ANSWERS - ADMINISTRATION - MANAGE SESSION ?
May be somebody knows a developer of Siebel Analytics or may be he is on a forum and tell us how realized a clearing some cursors in a automatic mode?
Edited by: AnTonic on Jan 28, 2011 7:17 PM
Edited by: AnTonic on Jan 28, 2011 7:18 PM
Edited by: AnTonic on Jan 28, 2011 7:20 PM

I found a solution.
I decide to emulate a pressing button 'Refresh' at the end of a page. So I look at a html code of Dashboard page and found a corresponding javascript function. It is RefreshPage('saw.dll?Dashboard&PortalPath=<PortalPath>&Page=<PagePath>')So I trying to create a text box with HTML Markup option and enter RefreshPage on onload() function. But then I got a cycle: open dashboard page -> onload() -> RefreshPage() -> onload() -> RefreshPage() -> ...
So I decide to find a code of this function. The function code is in %SAROOTDIR%\web\app\res\b_mozilla\dashboards\portalscript.js
// force cache refresh
function RefreshPage(sCmd)
   var viewStateDiv = document.getElementById("idViewStateDiv");
   if (viewStateDiv)
      sCmd += "&Action=RefreshAll";
      sCmd += "&ViewState=" + viewStateDiv.getAttribute("stateID");
      sCmd += "&StateAction=samePageState";
   window.location.replace(sCmd);
   return false;
}We may see that for refreshing page the Action='RefreshAll' is used. So we need pass this Action.
I wrote in a first post that I was using PortalPageNav() javascript function for navigation. So I created my custom CustomPortalPageNav() function which is based on original PortalPageNav() code with one new parameter 'sAction'. So I pass a value 'RefreshAll' through this parameter and it works!

Unable to open dashboards in presentation services

Hi All,
I have recently installed BI applications in my system.After installtion I am unable to open dashboards.Answers and delivers all the others are working fine.
When I click on the dashboard link it is giving the following error
"access denied for user to path /users/administrator/_portal.
Error Details
Error Codes: O9XNZMXB".
Thank You

Hi ,
I could't able to solve my problem after going through the above post.
I Want to login into Presentation services using paint/paint as userid & pwd, but it is throwing me following error.
" Unable to Log In
Error connecting to the Oracle BI Server: The specified ODBC DSN is referencing a subject area that no longer exists within the Oracle BI Repository.
Error Details
Error Codes: WH4KCFW6:OPR4ONWY:U9IM8TAC
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused. [nQSError: 43037] Invalid catalog, Sales - Order Lines, specified. (08004) "
When i gave some blank pwd, then it clearly shows that "An invalid User Name or Password was entered."
So, i concluded that the pwd which am giving for the pain is correct and there is some thing to do with my catelog. So, i went ahead and changed in the instanceconfig file as pain catalog and even restarted oc4j, Bi server & Presentation server, even then its giving me the same error.
Also, my NQS file have paint red as default.
Can anyone give some inputs on this error and how to over come this?

How to set up presentation service group based on groups defined in LDAP

Hello guys
we have successfully implemented LDAP authentication, and we imported 5 groups from LDAP to BI server. However, these 5 groups and their members are not displaying on presentation server under presentation catalog group, it still only has two groups "everyone" and "admin"..
To manuelly create these 5 groups and members will be too much work, so what can I do to get these 5 groups and members on presentation service with the proper data level security defined in admin tool?
Please advice
Thanks

Have you created an Init Block to populate the GROUP variable? See the following post:
http://oraclebizint.wordpress.com/2007/10/12/oracle-bi-ee-101332-and-oid-user-and-group-phase-2/

Create a new user in Presentation Services

Hello All,
I would like to know if it is possible to create a user in Presentation Services.
For now, when we create a user, we use the administration tool. We do the following manipulation:
Manage-> Security-> Action-> users
Is it possible to create a new user in Presentation Services?
Thank you in advance for your answers
Best regards

Hi,
Users are created in the Repository. When a user logs in via the presentation server, this user is validated against the one created in the repository.
Cheers.
Daan Bakboord
http://obiee.nl

Error while starting Presentation services

Hi,
I tried adding the following tag in instanceconfig.xml file and restarted the Presentation services.
<PivotView>
<MaxCells> 4000000 </MaxCells>
<MaxVisibleColumns> 5000 </MaxVisibleColumns>
<MaxVisiblePages> 2500 </MaxVisiblePages>
<MaxVisibleRows> 50000 </MaxVisibleRows>
<MaxVisibleSections> 3000 </MaxVisibleSections>
<ResultRowLimit>20000</ResultRowLimit>
</PivotView>
<CubeMaxRecords> 1000000 </CubeMaxRecords>
<CubeMaxPopulatedCells> 1000000 </CubeMaxPopulatedCells>
When i tried to access the OBIEE dashboard link , it throws the following error: *500 Internal error.*Also in the ascontrol.log file, the following error occured:
*[EMUI_10_10_40_/console/ias/logging/logfiles] WARN util.HGridDataSource setSelected.354 - setSelection: key should not be null*
Could anyone help me in this?
Regards,
Bhuvan R

Hello User,
Can you please check out this below theread
OBI Presentation Services error
Hope its helpful

Error while starting BI Presentation Services in Windows XP

Hi All,
I am receiving error while starting presentation services in windows. When I checked Saw0.log file below is the error. I already searched forums posted here, but i do not see any solution given to this. Can anyone please help me on this. Its very urgent.
Type: Information
Severity: 30
Time: Tue Nov 24 21:35:26 2009
File: project/sawserver/sawserver.cpp Line: 335
Properties: ThreadID-2120
Location:
saw.sawserver
saw.sawserver.initializesawserver
saw.threads
Oracle BI Presentation Services 10.1.3.2 (Build 010607.1740) are starting up.
Type: Error
Severity: 20
Time: Tue Nov 24 21:35:26 2009
File: project/webodbcaccess/odbcenvironment.cpp Line: 98
Properties: ThreadID-2120
Location:
saw.webextensionbase.staticinit
saw.sawserver
saw.sawserver.initializesawserver
saw.threads
ODBC driver preload failed. ODBC library name: 'nqsodbc.dll'
Type: Error
Severity: 20
Time: Tue Nov 24 21:35:26 2009
File: project/webodbcaccess/odbcenvironment.cpp Line: 100
Properties: ThreadID-2120
Location:
saw.webextensionbase.staticinit
saw.sawserver
saw.sawserver.initializesawserver
saw.threads
The specified module could not be found.
Type: Error
Severity: 42
Time: Tue Nov 24 21:35:26 2009
File: project/webodbcaccess/odbcenvironment.cpp Line: 195
Properties: ThreadID-2120
Location:
saw.webextensionbase.staticinit
saw.sawserver
saw.sawserver.initializesawserver
saw.threads
Allocation of SQLEnvironment failed (SQLError: -1). Please ensure that the odbc driver is in your environment path.
Type: Error
Severity: 20
Time: Tue Nov 24 21:35:26 2009
File: project/sawserver/winmain.cpp Line: 74
Properties: ThreadID-2120
Location:
saw.sawserver.initializesawserver
saw.threads
Allocation of SQLEnvironment failed (SQLError: -1). Please ensure that the odbc driver is in your environment path.
Type: Error
Severity: 30
Time: Tue Nov 24 21:35:26 2009
File: project/webcomm/rpcserver.cpp Line: 145
Properties:
Location:
saw.unknown
Assertion failure: m_pImpl != 0 at line 145 of ./project/webcomm/rpcserver.cpp
Thanks in advance............
Regards
Sreekar Suri.

Hi,
I had this problem after warehouse builder standalone installation. Looks like, it modified Environment variables.
Check Environment variables in control panel. I added these values to system path variable:
C:\OracleBI\server\Bin;C:\OracleBI\web\bin;C:\OracleBI\SQLAnywhere;C:\OracleBI\jdbc;
Though, not sure exactly which one helped, but now i have presentation services stared.

Error while opening presentation services

Hi,
Currently we have a requirement that OBIEE be installed on a environment where we have OAS as the web application server. Before doing it on the environment, I decided to do the installation on the local system.
As per the process, first I installed the OAS 10g. During the installation process I have selected the option of 'Advanced Install' as I do not need the BPEL, ESB and others. In the Advanced installation, i have selected the installation type as
J2EE server and Web server (476 MB)
Installs and configures Oracle container for J2EE (OC4J), includes HTTP server with SSL support, Oracle Enterprise Manager Application server Control and the Oracle process Manager and Notification Server (OPMN).
Once I am done with the installation, then I installed OBIEE using 'Advanced Install' option and I have provided the path for the OAS.
Now when I try to launch the presentation services, I get the error that 'Page cannot be displayed'.
From the OAS, I tried to launch the console also and I get the same error.
Can anyone please let me know if I am missing anything like port configuration?
Thanks

Hi friend,
in next link, you have the solution to your problem:
http://focusthread.com/blog/oracletraining/unable-to-start-obiee-em-console-giving-500-internal-server-error/
Good luck,
regards.

Error in deploying OBIEE 10.1.3.4.2 BI Presentation Service on WAS6.1

Hi,
I am working on environment setup using OBIEE suite version 10.1.3.4.2 on a UNIX (AIX6.1 platform) system (which is a remote machine for me).
Installation of OBIEE 10g suite (all components) on AIX server is completed, and ever the BI server and BI Presentation Server (PS) services are running on the system.
IBM WAS6.1 is being used as the web application server to connect to BI presentation server from my local desktop (windows 7 platform).
Both BI PS and WAS6.1 are installed on the same AIX system. Hence, the OBIEE_HOME/web/app/WEB-INF/web.xml file has host name as localhost and port number as 9710.
I am facing issue in configuring the WAS6.1 to support the BI Presentation services. Steps involved in the config are –
1. Deploy the analytics.war file from OBIEE_HOME/web/ using 'Install new enterprise application' option on WAS6.1 admin console.
2. Context root provided is /analytics
3. Start WAS Application server
4. Start OBI Presentation server
5. Access URL: http://nameserver:port/analytics/saw.dll?Dashboard – this is the test url provided in OBI documentation.
nameserver is the host name of the AIX server on which both BI PS and WAS6.1 are installed
Port - this is the HTTP port provided in the configuration details of WAS6.1 profile. ( I am not using 9710 in the url, if that is used, HTTP 404 - address not found error is generated.)
For step 5 above, I am getting HTTP 500 error while trying to access this URL.
Error message in SystemOut.log file in WAS6.1_Profile_home/logs/server1/ is as below.
Can anyone please help in understanding and resolution of this error as well as configuration of BI PS. Thanks.
SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge.
[7/24/12 13:06:15:645 GMT+05:30] 0000001f ServletWrappe E SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge. Exception thrown : java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
[7/24/12 13:06:15:664 GMT+05:30] 0000001f WebApp E [Servlet Error]-[SAWBridge]: java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
[7/24/12 13:07:30:666 GMT+05:30] 0000001e ServletWrappe E SRVE0068E: Uncaught exception thrown in one of the service methods of the servlet: SAWBridge. Exception thrown : java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
[7/24/12 13:07:30:685 GMT+05:30] 0000001e WebApp E [Servlet Error]-[SAWBridge]: java.net.SocketException: Connection timed out:could be due to invalid address
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:391)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:252)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:239)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:389)
at java.net.Socket.connect(Socket.java:551)
at java.net.Socket.connect(Socket.java:501)
at java.net.Socket.<init>(Socket.java:409)
at java.net.Socket.<init>(Socket.java:223)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.siebel.analytics.web.sawconnect.ConnectionPoolSocketFactoryImpl.createSocket(ConnectionPoolSocketFactoryImpl.java:70)
at com.siebel.analytics.web.sawconnect.ConnectionPool.createNewConnection(ConnectionPool.java:314)
at com.siebel.analytics.web.sawconnect.ConnectionPool.getConnection(ConnectionPool.java:133)
at com.siebel.analytics.web.SAWBridge.processRequest(SAWBridge.java:299)
at com.siebel.analytics.web.SAWBridge.doGet(SAWBridge.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:592)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3548)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:269)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:818)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:126)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)

Hi Dhar,
thanks for a quick reply...
Yes even I thought it is reaching the PS, as the error log mentions error with 'SAWbridge'... but I am not sure how to debug further.
If it helps, below is a output of checking if the PS is running on the server. But I am not sure if the PS continues runnning once the service is started.
$ ps -ef | grep sawserver
e614832 14221496 27984058 0 15:53:00 pts/25 0:00 grep sawserver
e614832 15859900 23396688 0 17:00:00 - 0:07 OBI_Home/web/bin/sawserver
e614832 23396688 1 0 17:00:00 - 0:00 /bin/sh OBI_Home/setup/sawserver.sh
if it helps further, excerpt from sawserver.out.log -
Type: Error
Severity: 40
Time: Tue Jul 24 17:00:15 2012
File: project/webcomm/rpcserver.cpp Line: 744
Properties: ThreadID-2828
Location:
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Message without protocol negotiation
Type: Warning
Severity: 40
Time: Tue Jul 24 17:00:15 2012
File: project/webcomm/socketrpcserver.cpp Line: 491
Properties: ThreadID-2828
Location:
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Bad request. Closing connection.
Type: Error
Severity: 40
Time: Tue Jul 24 17:00:44 2012
File: project/webcomm/rpcserver.cpp Line: 744
Properties: ThreadID-4370
Location:
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Message without protocol negotiation
Type: Warning
Severity: 40
Time: Tue Jul 24 17:00:44 2012
File: project/webcomm/socketrpcserver.cpp Line: 491
Properties: ThreadID-4370
Location:
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadPool
saw.threads
Bad request. Closing connection.
Could you please help further?
Thanks,
Shweta.
Edited by: ShwetaC on Jul 24, 2012 6:10 AM

OBIEE 11.1.6.2, Presentation Services is Down

Hi All,
OBIEE 11.1.6.2 presentation server is down and below is the error message from SawLog file, So please guide me in resolving this impending issue.
[2013-06-26T06:45:40.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services (OBIPS) 11.1.1.6.2 (Build 120604.0813 BP1 64-bit) are starting up.[[
File:sawserver.cpp
Line:455
Location:
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [WARNING:1] [] [saw.webextensionbase.init.workstationCheck] [ecid: ] [tid: ] WARNING: The Oracle BI Presentation Services server is running on a workstation class machine (Windows XP Professional, Windows 7 Professional etc.). The number of concurrent users may be severely limited by the operating system.[[
File:webextensionbase.cpp
Line:483
Location:
saw.webextensionbase.init.workstationCheck
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.checkforcatalogupgrade] [ecid: ] [tid: ] Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:197
Location:
saw.catalog.local.checkforcatalogupgrade
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.loadCatalog] [ecid: ] [tid: ] Error initializing/loading existing Catalog: C:\Enterprise Reporting\Main\Source\Catalog\vertafore_catalog.
Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:326
Location:
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:40.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:713
Location:
saw.sawserver
saw.sawserver.terminatesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services (OBIPS) 11.1.1.6.2 (Build 120604.0813 BP1 64-bit) are starting up.[[
File:sawserver.cpp
Line:455
Location:
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [WARNING:1] [] [saw.webextensionbase.init.workstationCheck] [ecid: ] [tid: ] WARNING: The Oracle BI Presentation Services server is running on a workstation class machine (Windows XP Professional, Windows 7 Professional etc.). The number of concurrent users may be severely limited by the operating system.[[
File:webextensionbase.cpp
Line:483
Location:
saw.webextensionbase.init.workstationCheck
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.checkforcatalogupgrade] [ecid: ] [tid: ] Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:197
Location:
saw.catalog.local.checkforcatalogupgrade
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [ERROR:1] [] [saw.catalog.local.loadCatalog] [ecid: ] [tid: ] Error initializing/loading existing Catalog: C:\Enterprise Reporting\Main\Source\Catalog\vertafore_catalog.
Could not find the catalog version file[[
File:localwebcatalog.cpp
Line:326
Location:
saw.catalog.local.loadCatalog
saw.subsystems.catalogbootstrapper.loadcatalog
saw.webextensionbase.init
saw.sawserver
saw.sawserver.initializesawserver
saw.sawserver
ecid:
[2013-06-26T06:45:44.000-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] Oracle BI Presentation Services are shutting down.[[
File:sawserver.cpp
Line:713
Location:
saw.sawserver
saw.sawserver.terminatesawserver
saw.sawserver
ecid:
Thanks,
VJ

Below the url to download
OBIEE Patch 11.1.1.6.2 BP1 is available for download from Oracle Support site (http://support.oracle.com or http://supporthtml.oracle.com ).
If it helps mark as correct.
Thanks

OBIEE 11g Active Directory Presentation Service Error retrieving user

Hi Team,
It was a great help from all of you on our OBIEE learnings.
I recently configured Microsoft AD on Weblogic rather than RPD. But felt like I am in a desert of helplessness due to the complicated and lengthy documents and settings :(
Still when I configured everything and logged in to presentation services using AD Credentials, observed following error!
Error retrieving user/group data from Oracle BI Server's User Population API.
Error Details
Error Codes: GDU6UYHS:OPR4ONWY:U9IM8TAC:OI2DL65P:SDKE4UTF
Odbc driver returned an error (SQLExecDirectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 13049] User 'gp06108' with 'oracle.bi.publisher.scheduleReport;AtAGlance;oracle.bi.publisher.accessReportOutput;_all_;oracle.bi.publisher.accessExcelReportAnalyzer;_all_;oracle.epm.financialreporting.accessReporting;Explore;oracle.bi.publisher.accessOnlineReportAnalyzer;EPM_Essbase_Filter;oracle.bi.publisher.runReportOnline;oracle.as.scheduler.security.MetadataPermission' permission can not query user population.Please have your System Administrator look at the log for more details on this error. (HY000)
Please have your System Administrator look at the log for more details on this error.
Expression: privileges['Admin: Catalog']['Change Permissions']
Total blockout! Anyone faced this issue earlier

You need a user to be present in your Active Directory Base DN that will be used as the BISystemUser. You will either have to create this user in AD or use an existing AD user and then specify its credentials in Enterprise Manager (expand Weblogic Domain > bifoundation_domain (right click) > Security > Credentials). You will need to set system.user credential under oracle.bi.system map. Make sure your AD user's password never expires or you will run into problems in a few weeks time!
Paul

Cannot Start Presentation Services - OBIEE 11g( 11.1.1.5)

Hi, I recently upgraded BIApps RPD and Web Catalog.
When I am trying to restart OBIEE services, presentation service (OBIPS) throws the following error and is shutting down
[OBIPS] [ERROR:16] [] [saw.dms.conext.unwrap] [ecid: 004dfXFEGCYDGf9_zd9DiW0002qk000001,0:61] [tid: 1084406080] Failed to restore ctx from reference[[
File:executioncontext.cpp
Line:286
Location:
     saw.dms.conext.unwrap
     saw.threadpool
     saw.threads
ecid: 004dfXFEGCYDGf9_zd9DiW0002qk000001,0:61
ThreadID: 1084406080
All servers (Adminserver, Managedserver, Node Manager,) are up and running.
Did anyone encounter this issue before? Really appreciate your help
Thanks

I verified all the log file and also we didn't modify any config files after upgrade.
I Just restarted the presentation services from EM and everything is running fine now.
Thanks

Unable to start presentation services , in OBIEE 11g

Hi ,
Unable to start presentation services , in OBIEE 11g :
[2013-01-18T13:38:49.000+05:30] [OBIPS] [INCIDENT_ERROR:1] [] [saw.webextensionbase.init] [ecid: ] [tid: ] Invalid item /system/mktgcache/01HW447397/sawguidstate.[[
File:catalogimpl.cpp
Line:660
Location:
     saw.webextensionbase.init
     saw.sawserver
     saw.sawserver.initializesawserver
     saw.sawserver

Follow the steps below:
1.Shutdown all OBIEE services.
2.Replace the files sawguidstate and sawguidstate.atrin the location:
<Instance_Home>\instances\<instance_name>\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\<project>\root\system\mktgcache\<name>
with the same files from a backup or from another working instance.
3.Restart all OBIEE services.

Presentation services

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