Presenter 9 installation failed - can't uninstall v.8, does not appear in control panel
I am trying to install Presenter 9, but I am getting an error that says "A conflicting or prerelease version of Adobe Presenter 9.0 exists on this computer. The conflicting version must be removed before installing from the current media.". From what I have read on the forums, I am interpreting this to mean I should uninstall Presenter 8 first. According to the instructions, I should be able to remove it using the Programs and Features control panel, but Presenter does not appear there (if I open PPT it is still there, so I know v.8 is still installed). I have tried using the AdobeCreativeCloudCleanerTool but Presenter does not appear as an option for removal. Can you please tell me how I can uninstall Presenter 8 so I can install Presenter 9? I am using PPT 2010 32 bit and trying to install Presenter 9 32 bit. Thanks.
Yes, I Presenter 7 was installed before Presenter 8. I have Windows 7.
I found my old thread here: http://forums.adobe.com/message/5080369
I followed that. Here is what I have done:
I ran the reg file from http://blogs.adobe.com/captivate/2012/08/resolution-adobe-presenter-8-installer-issue.html
I deleted all the folders and files related to Presenter 7 or 8 in
C Drive> Users > Your User Name>App Data > Local > Adobe >
and App Data > Roaming > Adobe >
I reinstalled everything.
So far so good.
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Hey Guys,
I know this particular query has been pinging around for ages now, but i cannot seem to get a good answer from anywhere :)
Oracle 10g Database RAC installation- installed/ and running
Oracle 10g Client on different box.
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[user@myserver ~]$ sqlplus
SQL*Plus: Release 10.2.0.3.0 - Production on Fri Apr 4 16:14:11 2008
Copyright (c) 1982, 2006, Oracle. All Rights Reserved.
Enter user-name: user
Enter password:
ERROR:
ORA-12545: Connect failed because target host or object does not exist
All env variables are set in user .profile:
export ORACLE_HOME=/space/oracle/oracle/product/10.2.0/client_1
export ORACLE_SID=MSRAC
PATH=$PATH:$ORACLE_HOME/bin:$JAVA_HOME/bin
export PATH
Full contents of tnsnames.ora on client machine:
LISTENER_ORCLTELE =
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.9)(PORT = 1521))
ORCLTELE =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.9)(PORT = 1521))
(CONNECT_DATA =
(SERVICE_NAME = orcltele)
EXTPROC_CONNECTION_DATA =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC2))
(CONNECT_DATA =
(SID = PLSExtProc)
(PRESENTATION = RO)
MSRAC =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.12)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.13)(PORT = 1521))
(LOAD_BALANCE = yes)
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = MSRAC)
(failover_mode =
(type=select)
(method=basic)
(retries=180)
(delay=5))
I am not sure if the first 3 connection entries are even needed in here, are they?
The last entry is the connect info for the live database.
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[user@myserver ~]$ sqlplus 'user/user@msrac'
SQL*Plus: Release 10.2.0.3.0 - Production on Fri Apr 4 16:19:40 2008
Copyright (c) 1982, 2006, Oracle. All Rights Reserved.
Connected to:
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With the Real Application Clusters option
SQL>quit
BTW: This is the error catpured in sqlnet.log
Fatal NI connect error 12545, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=beq)(PROGRAM=/space/oracle/oracle/product/10.2.0/client_1/bin/oracle)(ARGV0=oracleMSRAC)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))')(DETACH=NO))(CONNECT_DATA=(CID=(PROGRAM=sqlplus)(HOST=myserver.me.com)(USER=user))))
VERSION INFORMATION:
TNS for Linux: Version 10.2.0.3.0 - Production
Oracle Bequeath NT Protocol Adapter for Linux: Version 10.2.0.3.0 - Production
TCP/IP NT Protocol Adapter for Linux: Version 10.2.0.3.0 - Production
Time: 04-APR-2008 16:14:16
Tracing not turned on.
Tns error struct:
ns main err code: 12545
TNS-12545: Connect failed because target host or object does not exist
ns secondary err code: 12560
nt main err code: 515
TNS-00515: Connect failed because target host or object does not exist
nt secondary err code: 2
nt OS err code: 0
I have a funny feeling that the problem lies with either:
PROTOCOL=beq
and/or
ARGV0=oracleMSRAC
I have tried everything to remedy this, this is why i am now turning to you guys.
Any and all help is always greatly appreciated.
RobertHi Guys,
Thank you both for your responses, my findings are as follows:
1. HOST=X.X.COM, ensure host is reachable : PING works and host(s) are reachable.
2. In RAC Env, ensure TNS Name is correctly spelled, spelling fine, i can connect with the tns name (is TNS name same as SERVICE_NAME?) by: sqlplus 'user/user@racenv'; but my efforts still will not allow me to use:
sqlplus 'user/user' it tells me that the host or object is does not exist, does this refer to the actual physical machine or the service name, or the instance name?
All host entries in my tnsnames.ora file refer to the vip addresses of both servers holding the rac installation, and both are resolved just fine, testing with ping; any other way to test this?
tnsnames file contains CONNECTION strings in the following order (does the listener entry need to be in the file? on the machine that i am trying to connect from?):
LISTENER_ORCLTELE =
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.9)(PORT = 1521))
ORCLTELE =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.9)(PORT = 1521))
(CONNECT_DATA =
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(PRESENTATION = RO)
I tried removing all entries but the entry for MSRAC, but still no joy:
MSRAC =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.12)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = 172.16.3.13)(PORT = 1521))
(LOAD_BALANCE = yes)
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = MSRAC)
(failover_mode =
(type=select)
(method=basic)
(retries=180)
(delay=5))
Thanks again,
Robert..
In the sqlnet.log file the error is as follows:
Fatal NI connect error 12545, connecting to:
(DESCRIPTION=(ADDRESS=(PROTOCOL=beq)(PROGRAM=/space/oracle/oracle/product/10.2.0/client_1//bin/oracle)(ARGV0=oracleMSRAC)(ARGS='(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))')(DETACH=NO))(CONNECT_DATA=(CID=(PROGRAM=sqlplus)(HOST=x.x.com)(USER=oracle))))
VERSION INFORMATION:
TNS for Linux: Version 10.2.0.3.0 - Production
Oracle Bequeath NT Protocol Adapter for Linux: Version 10.2.0.3.0 - Production
TCP/IP NT Protocol Adapter for Linux: Version 10.2.0.3.0 - Production
Time: 07-APR-2008 11:03:12
Tracing not turned on.
Tns error struct:
ns main err code: 12545
TNS-12545: Connect failed because target host or object does not exist
ns secondary err code: 12560
nt main err code: 515
TNS-00515: Connect failed because target host or object does not exist
nt secondary err code: 2
nt OS err code: 0
It mentions PROTOCOL=BEQ, this should be TCP, is there a way to enforce TCP or disable BEQ??
Rob
Message was edited by:
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