Preset crop tool not matching image size after crop.

I am a labtech at a community college and look after 48 mac pros in which the students use the entire creative suite. (I only mention this becuase any answers need to consider variations in system settings or photoshop settings. college students get into everything!)
But the issue is when you select the crop tool and enter a custom constraint and crop
The image size is sometimes a full 2 inches off of what you set as a crop?! I havn't run into this before, so any help would be greatly appreciated.
[I do know you can use the drop down box and use {size and resolution} but I want to know why it doesnt work under custom and unconstrained]
Thank you again.
-mason

Looks like you are just setting the aspect ratio. You need to enter units of measure (8 in X 9 in) to crop to a specific print size.

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