Presets and defaults get deleted when InDesign CS3 crashes

Every few days InDesign CS3 crashes. I don't know why, but that's not even the issue here. The problem is that when it does, all of my presets and default settings get erased.
Is there anything I can do to keep this from happening?
If I save my default settings (by which I mean measurements, color palette, default fonts, stuff like that) as a workspace, will that allow me to import it all again when it does happen? Or will my workspaces get deleted too?
This is getting really really really frustrating and I'd appreciate any advice on the matter!
Shari+

Read through the prior threads Peter posted. I see no solution offered. I
too have had this problem on two separate workstations from the day ID CS3
was installed. Intermitant, but it can be made to happen quite easily. I
have never had a problem with printing, just opening multiple files through
explorer.
I spend hours on the phone with Adobe tech support and they also could not
resolve the issue. Tried everything under the sun, including activating only
the bare minimum fonts required by the systems, creating new XP user
accounts, reinstalling the suite, deleting prefs, washing some files through
INX, defrag, turning off all processes other than ID... nada... still
problems. They gave up. So did I. Just living with it waiting for the next
update.
If someone has a fix for this, I'm all ears.
Larry

Similar Messages

  • InDesign CS3 crashes without error when opening any 2nd InDesign file

    Issue: InDesign CS3 crashes without error and remains resident in memory if we have an InDesign file open and attempt to open a second InDesign file.
    OS: Win XP SP2
    InDesign Version: 5.0.2
    Hardware: Dell Precision WorkStation T3400, 4 gigabytes of memory, Intel Core2 Quad processor Q6600
    Details: No messages in the event viewer about the problem. We renamed the InDesign Defaults and the InDesign Saved Data file. We removed Creative Suite, restarted and then reinstalled Creative Suite (I could not remove and reinstall InDesign individually). We have created a new Windows profile for this user. I have one computer having the trouble. Other InDesign installations are working fine. This computer has 559 files in C:\windows\fonts. Other people that are not having the problem have a larger number of fonts installed.
    The issue is not file specific. We are not running out of memory as I checked the task manager after the first InDesign document is open.
    Why is opening a second document different than opening the first document?

    Hello Peter and Josh,
    I'd just like to assert that I am having the exact same problem as Josh. I've spent the time to go through the steps listed above and have found the same results.
    The issue as we see it multiple times daily is as follows:
    (1) User opens File1 (everything works fine)
    (2) User goes to open File2 (via explorer or via file->open) or print File1
    (3) The User Interface for ID disappears (InDesign.exe still appears in Task Manager and is NOT listed as "Not Responding", ID does not appear in the Task Bar)
    (4) The only way to continue work is to End Task/End Process InDesign.exe and relaunch.
    No error messages appear, no error logs are created(that I can find). Non-related concerns caused us to upgrade this users PC. With a completely new install we are still having the problems. The systems are listed as follows:
    OS: Win XP SP2 (fully updated minus SP3)
    InDesign Version: 5.0.2
    Newest Hardware: Custom Built Computer, 4GB RAM installed (3.24 recognized by windows), Intel Core2 Quad processor Q6600 @ 2.4Ghz
    OS: Win XP SP2 (fully updated minus SP3)
    InDesign Version: 5.0.2
    Older Hardware: Custom Built Computer, Intel D945GTP Motherboard, 2GB RAM installed, Intel Pentium D processor @ 2.8Ghz
    Troubleshooting:
    (1) Alt+Space and M then using arrow keys moves every other window the user had opened other than In-Design. The user has two monitors. (a) 1280x1024 and (b) 1200x1600 (yes she uses the monitor rotated 90 degrees
    (2) Log files - Non exist in the C:\Program Files\Adobe\Adobe InDesign CS3 folder. I've also done a search across the entire hard drive for any "*.log" files, none of which were adobe related.
    (3) Default Printer - Changing the default printer to Adobe PDF is not really an option. I was able to convince the user to temporarily switch to a different networked printer and await the results (most likely today or tomorrow it should recreate)
    (4) /3GB switch - Getting that last 700 something MB of memory isn't an issue. I've run MemTest.exe on all the available system memory overnight in a "burn in" test. The system ran fine the sticks were nice and warm when I got in from all the hard work :)
    (5) Order of Opening - The problem repeates regardless of order. The trick seems to be opening File2 or printing File1 (I had the user only work on one file at a time (required her to close any open files before opening the next, that wasn't fun for my user but the system didn't crash on opening in this scenario, just on printing. Obviously not a permanent work around)
    Any help here would be much appreciated as this has been plaguing us for months now.

  • Photoshop & InDesign CS3 Crashing when Saving to Network

    Hi,
    Photoshop & InDesign CS3 crashes whenever I try to save a file over the network to a shared computer we are using as a server.
    SPECIFICS
    I'm running Leopard 10.5.2
    - I have tried reinstalling the entire Creative Suite
    - I did not reinstall Version Cue
    - Tried deleting the com.adobe.mediabrowser.p.ist and Photoshop.plist preferences.
    ALSO:
    - If I create a new file on my computer and then immediately save it, it usually does not crash on the first save. But after I do a few things to the file and then try to save again, it hangs up.
    -I am unable to force quit Photoshop; I have to do a hard reboot.
    Adobe tech support believes it is a network problem. If so, what needs to be done to fix the network?
    Thanks in advance for your help.

    I've heard rumors of the "don't work from the server" thing from our IT department a few times but now I'm seeing it for myself. They are now using this thread as the reason our machines are experiencing so many crashes and errors again. Basically chalking it up to us working off the network is the culprit since they can't find anything else wrong. and since it's not supported by Adobe then were doing it wrong. But none of the workflow solutions we've looked seem faster than just saving to a network. So I'm a bit at a loss...
    How are people dealing with the time it takes to copy files from the server to local and back again. How are people integrating this into workflow's where multiple people need to see and work in the same document multiple times a day?
    A large part of our workload is sometimes thousand page catalogs, mostly our files are 15-25 meg InDesign files and might get up around 50 megs or so and be linked to as much as 5 gigs of image data in the extreme. I can't imagine how much time that would take to copy and work and then copy back, then if someone else were to copy and work and copy back, etc... It's almost like we'd have to copy each section to one computer and make everyone play musical chairs to come and work on the file when they needed too so we only had to copy it from the server once!
    I've done a few catalog covers where the working files sometimes got up over 4 gigs, (and yes with something like this I was working local), but there were days where saving my work back to the server was like 45 minutes, a few times I had issues with the save and I'd be there screwing around for an hour and a half to make sure my work was backed up on the server. I can't imagine having to go through that every time I needed to work on a large Indesgn file that had 4-5 gigs of linked images.
    Does everybody really work this way...? Or is there a magic network setup that allows a sane server side workflow? I know my IT people are compotent profesionals, but perhaps they just haven't heard the latest and greatest for Network CS Suite set up???
    Personally, every time we get new boxes on our desks everything runs great for 6-8? months and then slowly but surely things get buggy and the next thing you know there's smoke coming out of your Dell. They say they fixed it and replaced the damage but the errors continue...
    Anyway, I'm really shocked that working over the server is a no no. Unless you had a very small work group I think this must be a nightmare!!!

  • Events in ical on my macbook get deleted when I sync w/my iphone5.

    Been having problems getting ical events to merge between iphone5 and macbook.  After some suggestions from the community, I discovered I have no icloud in ical system preferences, and events scheduled in ical on macbook gets deleted when syncing to my iphone5.  Getting frustrated.

    You probably have your iPhone set up to clear out old events.  My guess is that the events that are being deleted have already occurred.
    Check Settings > Mail, Contacts, Calendars > Sync, and make sure the events you want to keep are preserved.

  • How do I save photos that have been synced to my Ipad2, so that they do not get deleted when I sync with a different photo file on my computer.

    How do I save photos that have been synced to my Ipad2, so that they do not get deleted when I sync with a different photo foder on my computer (Pc win7).

    Place that first folder of photos that you synced to the iPad within the main folder of photos that you sync from and select them to sync again. You can place any number of subfolders within the main folder that you sync from and select those folders to sync. Just "tick"(select) the folders in the photos tab in iTunes.
    iOS and iPod: Syncing photos using iTunes

  • [svn:osmf:] 10085: Fixing video width and height getting reset when there' s no true dimensional change reported by 'onMetaData'.

    Revision: 10085
    Author:   [email protected]
    Date:     2009-09-09 07:39:54 -0700 (Wed, 09 Sep 2009)
    Log Message:
    Fixing video width and height getting reset when there's no true dimensional change reported by 'onMetaData'.
    Modified Paths:
        osmf/trunk/framework/MediaFramework/org/openvideoplayer/video/VideoElement.as

    hi their i have tried your last code but their is a problem with it on my pc that when i click the send video button it gives the error related to vector,
    Vector deviceList = CaptureDeviceManager.getDeviceList()
    di = (CaptureDeviceInfo)deviceList.firstElement();
    returns zero.
    please help my email address is [email protected]
    kindly send me an email regarding the solution of my problem. i am using 'creative web cam' over XP windows.

  • Just bought an ipad2 for my wife and d display is not as sharp as mine and it gets warm when in use and mine does not. Mine is 32gb and hers is 16gb

    Just bought an ipad2 for my wife and d display is not as sharp as mine and it gets warm when in use and mine does not. Mine is 32gb and hers is 16gb

    Bunzez-
    I agree.  Mine is 64gb, and the most warmth I notice seems to be where I was holding it.
    The result of excess heat would be that its battery would run down faster than it should.  With a full charge, it should run at least eight hours, maybe ten.  Someone mentioned that their iPad charge went down ten percent per hour.
    The iPad normally stays on all the time, and is put to sleep by pressing the Sleep button.  In the sleep mode, it draws extremely low current, so the battery does not run down for many days.  With yours in the sleep mode, does it still get hot?
    Regardless, I think the display problem is reason enough to take it to the Apple Store Genius.  If there is no Apple Store near you, look for an Apple Authorized Repair Center.  There may be one in your city.  In the US, <United States>.  Outside the US, <http://support.apple.com/kb/ht1434>.
    Fred

  • HT4060 My iPad wont charge when plugged into a computer, the battery isn't lasting long, and its getting hot when charging

    My iPad wont charge when plugged into a computer, the battery isn't lasting long, and its getting hot when charging

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Will the app specific files get deleted when i remove/uninstall an app from iPad

    I mean those files added to an app using iTunes. For example, pdf files added to a reader.
    Do these files get deleted when i delete an app from iPad?

    I've learnt that this data do get deleted along with the app during deletion/uninstallation. Please correct me if I'm wrong.

  • InDesign CS3 crashing in Mac 10.6.8

    As suggested by John Hawkinson in the InDesign CS3 crashes when printing in OSX Lion thread I've started a new discussion for this.
    I'm running Snow Leopard - 10.6.8. I would like to upgrade to Lion but until I can confirm CS3 is all working I'd rather not. I bought CS3 initally when I was in a much better financial situation and currently I just can't afford the upgrade to CS5. So I need to make this work the best I can for the time being but since the last OS update I'm getting lots of problems.
    The first problem is placing an image. I go to file, click place and as I'm navigating to an image and the application just closes. I get a "Problem Report for InDesign" dialog and the message "Indesign quit unexpectedly"
    http://pastebin.com/sGnLp21B
    The second problem is exporting to pdf. I click export, choose PDF and regardless of whatever settings I choose when I click export I get this crash report:
    http://pastebin.com/vwBDfBaF
    The file I'm working on was created prior to upgrading to 10.6.8 and allowed me to place images and export just fine. I wondered it if was a corrupted file but I have since started new ones with exactly the same results.
    When I initally googled this problem I found someone with a similar kind of error and they suggested creating a new account worked for them and they were able to run CS3 as before. I tried that and it did indeed work. So I can run a copy of CS3 (not updated, installed as it was straight out of the box) fine on a second account but this one seems to crash on even the most minor of jobs.
    I initally had some problems installing CS3 on my macbook pro (prior to this machine I'd had a mac pro running tiger without issue). I found the Adobe Updater would cause Illustrator to crash when opening after the updates had all been applied. I fixed this problem by doing a fresh install and updating each application manually by downloading the updates from the support site. Until now I had not had anymore issues.
    If more information is needed please just let me know, I've not posted here before so it's quite possible I missed something.

    Hi.
    The first thing to notice is that you're not running the current version of CS3:
    Version:         5.0.0.458 (5000)
    The latest update to CS3 is 5.0.4, which I believe has fixes for a bunch of similar problems: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4029
    . You should definitely install the update before we look too-too closely at the crashes.
    Are you using Version Cue? The first crash report appears to be related to it.
    The second one...I forgot how CS3 sometimes doesn't include symbol information in the crash report. It's a bit of a pain to figure it out, so I'll defer until we see if the update doesn't solve your problem. Though the Apple version of the crash report may have more information, if you get that or have access to it (it should be visible in Console.app in ~/Library/Logs/CrashReporter.
    So I can run a copy of CS3 (not updated, installed as it was straight out of the box) fine on a second account but this one seems to crash on even the most minor of jobs.
    I initally had some problems installing CS3 on my macbook pro (prior to this machine I'd had a mac pro running tiger without issue). I found the Adobe Updater would cause Illustrator to crash when opening after the updates had all been applied. I fixed this problem by doing a fresh install and updating each application manually by downloading the updates from the support site. Until now I had not had anymore issues.
    I'm not quite sure I follow -- it sounds like you're aware there are updates, but you mention updating as it if is per-account. But it's not. When you update InDesign (or anything Adobe) on one account, the updates get applied across-the-board to the whole system.
    What is different between user accounts is InDesign preferences, so if they have gotten corrupt, you can have problems. (There are other differences, too, of course...).
    You should update InDesign to 5.0.4 and then trash your InDesign preferences (see the link in the Troubleshooting 101 box on the main forum page), and see if that helps.

  • InDesign CS3 crashing on launch

    INDD cs3 5.4
    Mac (Intel)  OS 10.5.8
    Hi there,
    Having major issues with indesign CS3 crashing upon launch.
    It gets as far as saying "starting up service registry". before bumming out.
    Previously it had been running without any major issues for at least a year or so. Not recently updated anything on my machine so curious as to why this is now happening!
    So far I've tried...
    1) deleting indesign prefs and cache
    2) reparing indesign
    3) removing suitcase fusion and fusion's core
    4) repaired disk permissions
    5) started up in safe mode AND created new user account on mac too
    6) used font doctor to repair / examine font library.
    7) turned off ALL fonts including system fonts.
    So far nothing has worked!  Does anybody have the answer?!?
    Thanks in advance.

    Make sure you have the last patch, 5.0.4 build 682 (hold down the CMD key while choosing About InDesign from the help menu). You said you do, but verify it. Make sure, too, that the fonts mentioned inthe KB article are active.
    If all else fails, think about uninstalling, running the clean script, and reinstalling.

  • Indesign CS3 Crashes Randomly on Windows x64, Dual Monitor Setup

    My coworker and I just had our computers upgraded Windows XP 64-bt on the following computer setup:
    Intel Core i7 920 2.66Ghz CPU
    8GB DDR3 RAM
    Gigabyte GA-EX58 Intel X58 Motherboard
    1TB Seagate ES.2 7200rpm 32MB Cache SATAII Hard  Drive
    We're running CS3. Indesign keeps crashing on her machine, randomly from what we can tell. It runs fine on my machine.
    We are running Indesign in compatibility mode for Windows XP on both machings (the crashing was much worse before we turned it on).
    The only difference between my computer and the workstation where Indesign CS3 crashes is she has a dual monitor setup.
    Any thoughts on what might be causing it?

    Thanks for the heads up.We're actually kinda banking on Windows 7 to be a bit more stable and switch to that, but it's a long few months when your program crashes every few minutes.
    I just realized that we don't have the latest update (5.0.4) on her machine, we've downloaded it and are hoping that will help to at least reduce the crashing...

  • How to register and unregister Mbean server when jvm is crashed.

    Hi All,
    how to register and unregister Mbean server when jvm is crashed with specifying like internal error(xxxxxxxxxxxsome number)
    I am getting error NameAlreadyBindExcetion when i call the below method in my program, how to unregister and register again, can any one can help on this topic?
    internalConnectorService.start();
    regards
    Prasad.Nadendla

    Looks like your server object is already bound and registered and your trying to re-register the same...
    is that a corba server? if yes, you'd be able to check that with the NamingService tools

  • InDesign CS3 crashed

    I was opening a font in suitcase, when my CS3 crashed, and now it won't open

    I don't remember the font now, I was sort-of browsing. i tried to 
    follow your instructions to replace prefs, but it happened again. So, 
    I did it again, and now all's well   But what should I do with the 
    old prefs? I put them on my desktop...
    -Fearn

  • I would like to save only selective web sites in my cache, and everything else gets deleted when I close the browser

    Lets say I have a website called xyz, I would like to keep the cache from this site and have everything else deleted when I close the browser.

    The involved CSS code can be found in this file that you can open via the location bar.
    * chrome://global/skin/autocomplete.css
    Look for class .ac-emphasize-text and apply modified rules as you like.
    You need to add the !important flag to override rules.
    Add code to the <b>userChrome.css</b> file below the default @namespace line.
    *http://kb.mozillazine.org/userChrome.css
    <pre><nowiki>@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */
    @namespace html url("http://www.w3.org/1999/xhtml");
    html|span.ac-emphasize-text {
    box-shadow: none!important;
    background-color: transparent !important;
    border-radius: 0px;
    text-shadow: none !important;
    </nowiki></pre>
    The customization files userChrome.css (user interface) and userContent.css (websites) are located in the <b>chrome</b> folder in the Firefox profile folder.
    *http://kb.mozillazine.org/Editing_configuration
    You can use this button to go to the currently used Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
    * Create the chrome folder (lowercase) in the <xxxxxxxx>.default profile folder if this folder doesn't exist
    * Use a plain text editor like Notepad to create a (new) userChrome.css file in this folder (the names are case sensitive)
    * Paste the code in the userChrome.css file in the editor window and make sure that the userChrome.css file starts with the default @namespace line
    * Make sure that you select "All files" and not "Text files" when you save the file via "Save file as" in the text editor as userChrome.css. Otherwise Windows may add a hidden .txt file extension and you end up with a not working userChrome.css.txt file

Maybe you are looking for

  • Oracle 8i Enterprise Edition 8.1.6 not installing on Pentium-IV Mahcine

    We have Legal version of Oracle 8i Enterprise Edition 8.1.6 & we are trying to install the same on Pentium-IV Mahcine with Specification M/B ODSSY 82845, CPU - 1.4 GHZ, 128 MB RAM, 40 GB HDD. But it not installing and also not showing any error. Plea

  • XSLT error LPX-314

    I have an XSL stylesheet which is supposed to take the input as Japanese character and produce the transformed output. I am using Xml parser for c++, to be precise 2.0.7 . When I embed a query in <xsl:template match="i`b|tg1o@l\"> , the XSLT processo

  • Number of re-installs permitted on stand alone products?

    HOW MANY INSTALLS ARE PERMITTED WITH PURCHASED aDOBE PRODUCTS? My PC will be having a data and program wipe due to a registry problem.  Can I re-install LR4 and 5, and Adobe Elements; if so how many times are permitted? The LR5 was a download purchas

  • Cookie bug?

    Hi, I have some issues with cookies on my Safari (Version 4.0.5 (6531.22.7), Mac OS X 10.6.3): document.cookie = "ONE=" + new Array(3000).join("a") + "; path=/"; document.cookie = "TWO=" + new Array(3000).join("b") + "; path=/"; console.log(document.

  • My keyboard font got messed up, I cannot log in

    How can I switch back my keyboard to type English?