Pressure problems with CS5 and Cintiq 12WX

So I have Photoshop CS5 and a Cintiq 12WX. I use 64bit and Win 7. When I'm drawing, at what seems to be random times, the pressure will turn off. It might work the next time I draw a line or after the 7th or 8th time.
I don't remember this ever happening with any other programs (including CS4) so I'm guessing it might well be CS5 to blame for this more than the Cintiq. Does anyone have any experience with this? Could it be something clashing causing the sensitivity to turn off?
Thanks for your time.

There is a known issue with the very latest Wacom driver for the tablet.
Most people find that visiting the Wacom site and downgrading to a slightly older driver alleviates the problem you're reporting.
At the moment, owing to search problems I'm unable to find the specific thread here that identifies the version you need. I think it was something like 6.1.5.
-Noel

Similar Messages

Printing problems with CS5 and Epson Photo R2880 printer

I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27. I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know! Thanks!
P.s. I'm new at using this forum, and though I thought I sent this out once already, I never saw it posted. If I'm in error and it's already out there, sorry for the mistake and posting it twice.

>"Unfortunately then I'd have to say all bets are off. The only true test is to print with the standard materials that Epson has designed their printer for. Only if that works well should you be trying third-party materials. For example, third-party inks in general are of poorer quality, are inconsistent, clog more, and in the long run, do not save you anywhere the amount of money they advertise over the genuine Epson products."
Getting very nice results with an R1800, Inkjetfly CIS, and Red River paper. The R1800 has never had Epson ink run through it and has no abnormal clogging problems. In fact, clogs are rare.
Getting near perfect matches to the monitor with both Colorvision and x-rite calibrating/profiling equipment. The printer stays on 24-7 so the only ink used, other than printing, is a periodic nozzle check. I am not alone in this, so blanket statements like the above are specious at best.
And no, I don't sell prints for big bux, so whether they are going to last a hundred years is not a concern. Besides, until someone is around long enough to verify those claims, the jury is out. I've got color prints from the wet days that are fading after 20+ years. Third party inks are not necessarily lower quality than OEM. One of the reasons for the development of high quality third party inks was the dissatisfaction of B&W and fine art printers with the OEM products.
Of course the cheap refilled/knockoff carts being hawked on ebay and the like are a different story.
MBP, OS 10.4.11, CS3 10.0.1, R1800 with latest driver

Problems with CS5 and font check Function

There is a function that I have been using that works from cs to cs4 now with cs5 it does not error it just doesn't find all the missing fonts. If anyone is willing to take a crack at this it would be very helpful. Here is the function:
function myCheckFont(currFile){
    numMissingFonts=0;
    docFonts=app.activeDocument.fonts.everyItem().name;
    appFonts=app.fonts.everyItem().name.join('');
    var numFont = myDocument.fonts.length;
    myFile.write("MISSING FONTS: ");
    for (var loopvar=0; loopvar<docFonts.length; loopvar++){
            if (appFonts.match(RegExp(docFonts[loopvar]))==null){
                if (myDocument.fonts.item(loopvar).status=="1718832705"){
                    if (numMissingFonts==0){
                        myFile.write(docFonts[loopvar]);
                        numMissingFonts=numMissingFonts+1;
                    else{
                        myFile.write(", "+docFonts[loopvar]);
                        numMissingFonts=numMissingFonts+1;
    if (numMissingFonts==0)
        myFile.write("none");
    myFile.writeln("");
    return [numMissingFonts];

Hi
I run this script to same documents both CS4 and CS5,
and insert the snippet to check status.
$.writeln(app.activeDocument.fonts.item(loopvar).status);
font status return differnt value!
CS4
missing OpenType Fonts => 1718832705
missing Composite Fonts => 1718834037
CS5
missing CpenType Fonts => SUBSTITUTED (1718834037)
missing Composite Fonts => SUBSTITUTED (1718834037)
mg

Problem with PremiereProCS5 and AfterEffectsCS5 Dinamic Link!

Problem with PremiereProCS5 and AfterEffectsCS5 Dinamic Link!
I installed PremiereProCS4, and after, "Adobe Master Collection Suite CS5" in Italian Language, with PremiereProCS5 and AfterEffectsCS5 on OS Windows7x64Bit.
I made a first composition with AfterEffects, from PremierePro by choosing "Adobe Dinamic Link">"Replace with AE Composition".
After that, I made another second version of the same project, directly with AfterEffects.
I want replace this AE version with existing version, in PremierePro.
Thus, I selected "Adobe Dinamic Link">"Import AE Composition".
1) But, the problem is that the new, fresh AE composition is not found!
The Dinamic Link, in PremierePro, doesn't refresh the window where it is located the new AE Composition called "n°2" made last with AE, (not with DynamicLink)!
There are available 3 files, that I made, but all the files display only the old composition called "n°1", made with DynamicLink, and with "Replace with AE Composition" command!
The composition made with AE directly, is not displayed!
Why?
In fact, I tried to right click the clip, in PremiereProCS5 timeline, choosed "Replace with Clip">"From Folder" and selected the last imported AE composition: the composition is allways the OLD file made with DynamicLink, not the file made directly with AE!
Why?
Help!
Horsepower0171.

"...or if you must use multiple projects, start each one from scratch instead of duplicating and renaming..."
Yes!
I made from scratch these new projects with AECS5, called:
"Montaggio_02_CS5_04_Franzi_AECS5 - Composizione collegata 02.avi" and
"Montaggio_02_CS5_04_Franzi_AECS5 - Composizione collegata 03.avi",
not renamed, nor duplicated.
-But PremierePro and DynamicLink doesn't display those in the window!

Problem with installation and activation

Hi, I have a problem with the installation of Adobe Muse.
I had a free 30-days trial, when it was over I bought the product ($ 13 per month),
I installed the program again and I see the same window with the finished Trials
and it requires a serial number and does not allow to enter the program.
I installed the program on your PC wife without any problems, but I can not install it on a laptop.
I have a laptop with Windows 8 operating system.
What I've done:
1. Uninstalled the free program,
2. check the connection to the Internet,
3. has installed a new program from the official website adobe.com,
4. Remove the line for the activation of the hosts file and resave the file,
5. turned off the brandmower,
6. rebooted.
I can't get support for a 3 days, is it the most terrible support I've ever seen? I dunno
Please help me at [email protected]

I guess this stuff helps me
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2014-08-07 20:07 GMT+07:00 Дмитрий Броский <[email protected]>:
thanx
>
2014-08-07 18:18 GMT+07:00 Prabhakar.Kumar <[email protected]>:
problem with installation and activation created by Prabhakar.Kumar
>> <https://forums.adobe.com/people/Prabhakar.Kumar> in *Help with using
>> Adobe Muse CC* - View the full discussion
>> <https://forums.adobe.com/message/6619532#6619532>
>>

Printing problem in cs5 and imac 27

I have been running my Epson Stylus Pro 4800 on a macbook pro and cs3, for a couple of years with no problems whatsoever. I have now upgraded to a new iMac 27"and have had nothing but problems with the 4800. I have made my own profils and used Epson paper profiles but the prints are not as colourful as they used and totally wrong as well. I am also getting totally oversized prints compared to what image seize in ps is set to be.....for example, I have been doing a 10x21 test picture on Premium Lustre paper (photoshop is managing the colours through CS5, but it is printing the image at least 1,5 the size that it should be. All my settings are correct, dpi is 300, I'm printing at 1440dpi resolution on the correct profiles for the paper. I am at a loss to understand why this is happening. Is anyone able to assist me?
I can do the printing in preview and that is looking quite ok. But trough photoshop it is bad colors and wrong size on the print.
Regards Ulfja

I saw you're having a printing problem with CS5 while using an Epson printer. I'm having a problem too. Read my situation and see if you think it's similiar to yours. I posted this about an hour ago but have not heard from anyone yet.
I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27. I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know!
I'm sorry I don't have any suggestions for you. The colors I'm getting in my prints from CS5 seem to be alright, but not the positioning on paper. It keeps offsetting and running a black stripe down one side. Fortunately I have CS4 on my computer that I can use to print from, but it shouldn't be this way.
Good luck!

Major problems with CS5

We just moved to CS5 and are having major problems with crashing and losing text. I haven't seen these kind of issues since beginning the Indesign/Incopy workflow way back in CS2. I've got dozens of users (Indesign and Incopy) slamming me with complaints of crashing. Indesign crashes when exporting to Incopy (usually when exporting a layer), Incopy users are complaining of crashing when peforming copy/paste either from Word or from within Incopy. Also have had incidents where the text in the Incopy story just disappears or the stories corrupt and will not open in the layout or as a standalone file. Trying to open one will crash the application.
Other departments in our organization who do not use Incopy are not experiencing crashing issues with Indesign CS5, so I have to believe the problem is Incopy.

Try moving everything to a local harddrive and working on a file there. If you don't get the crashing then you can start checking the network. And please, one thread is enough.
Bob

Template problem with cs5

I've transferred all my sites to cs5 (from cs4). I build all my sites with DW templates. When I bring up my pages from any site in DW cs4, I can edit them no problem. When I bring them up in cs5, all of a sudden I have the "no-edit" symbol (red circle crossed) when I try to type over any editable areas. Is there a setting that I am missing that I forgot to readjust when I loaded the files in cs5?
Thanks in advance
Jules

I think I'm talking to myself, here...
But just in case anyone has run into this problem with cs5...
I usually create editable regions with content alone (minus divs). It seems that cs5 won't allow this somehow. I do this so that my clients won't move the div and can highlight the text that they want to change without screwing up the placement of the divs or having to click on it several times in Contribute in order to highlight the text.
Example: (This one works)
      
   <div id="contentLeft">
        <table width="100%" border="0" align="left" cellpadding="5" cellspacing="0" background="images/transBack.png">
        <tr><td>
          <h1>Heading Goes Here</h1>
          <p>Lorem ipsum eum erant soleat perfecto ex, ei pro mentitum aliquando theophrastus. Quodsi lucilius adolescens nec te, alia melius dissentias id eum, eu vel atqui munere eligendi. Eu eum viris suscipit, mei iracundia persequeris necessitatibus ad, qui putent vocent comprehensam ea. Eos sumo illud fuisset ea, sit doming dolorum fierent ea. Vis rebum aperiri nonummy at, ne eam impedit persequeris accommodare.</p>
          <p>An dico veritus evertitur cum, mentitum legendos theophrastus mei ei, qui hinc timeam honestatis ad. Ut illum takimata gloriatur eam, ei nullam propriae delicata vel, has ea solum ludus. Pro solum ridens inciderint ad, te ius vocent perfecto, partiendo scripserit reformidans cum te. No fastidii scaevola maiestatis mei, percipit praesent abhorreant eam no. Ea vim nobis dolore ignota, quodsi inciderint ei vel. Velit dicam te cum, te inermis principes percipitur per, animal constituam his an.</p>
          </td></tr>
          </table>
          </div>
      
          (This one doesn't)
   <div id="contentLeft">

        <table width="100%" border="0" align="left" cellpadding="5" cellspacing="0" background="images/transBack.png">
        <tr><td>
          <h1>Heading Goes Here</h1>
          <p>Lorem ipsum eum erant soleat perfecto ex, ei pro mentitum aliquando theophrastus. Quodsi lucilius adolescens nec te, alia melius dissentias id eum, eu vel atqui munere eligendi. Eu eum viris suscipit, mei iracundia persequeris necessitatibus ad, qui putent vocent comprehensam ea. Eos sumo illud fuisset ea, sit doming dolorum fierent ea. Vis rebum aperiri nonummy at, ne eam impedit persequeris accommodare.</p>
          <p>An dico veritus evertitur cum, mentitum legendos theophrastus mei ei, qui hinc timeam honestatis ad. Ut illum takimata gloriatur eam, ei nullam propriae delicata vel, has ea solum ludus. Pro solum ridens inciderint ad, te ius vocent perfecto, partiendo scripserit reformidans cum te. No fastidii scaevola maiestatis mei, percipit praesent abhorreant eam no. Ea vim nobis dolore ignota, quodsi inciderint ei vel. Velit dicam te cum, te inermis principes percipitur per, animal constituam his an.</p>
          </td></tr>
          </table>

          </div>
Anyone else have this? Or even use this?
Message was edited by: JulesN

Problem with JFrame and busy/wait Cursor

Hi -- I'm trying to set a JFrame's cursor to be the busy cursor,
for the duration of some operation (usually just a few seconds).
I can get it to work in some situations, but not others.
Timing does seem to be an issue.
There are thousands of posts on the BugParade, but
in general Sun indicates this is not a bug. I just need
a work-around.
I've written a test program below to demonstrate the problem.
I have the problem on Solaris, running with both J2SE 1.3 and 1.4.
I have not tested on Windows yet.
When you run the following code, three JFrames will be opened,
each with the same 5 buttons. The first "F1" listens to its own
buttons, and works fine. The other two (F2 and F3) listen
to each other's buttons.
The "BUSY" button simply sets the cursor on its listener
to the busy cursor. The "DONE" button sets it to the
default cursor. These work fine.
The "SLEEP" button sets the cursor, sleeps for 3 seconds,
and sets it back. This does not work.
The "INVOKE LATER" button does the same thing,
except is uses invokeLater to sleep and set the
cursor back. This also does not work.
The "DELAY" button sleeps for 3 seconds (giving you
time to move the mouse into the other (listerner's)
window, and then it behaves just like the "SLEEP"
button. This works.
Any ideas would be appreciated, thanks.
-J
import java.awt.BorderLayout;
import java.awt.Cursor;
import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
import javax.swing.JButton;
import javax.swing.JFrame;
import javax.swing.JPanel;
import javax.swing.SwingUtilities;
public class BusyFrameTest implements ActionListener
private static Cursor busy = Cursor.getPredefinedCursor (Cursor.WAIT_CURSOR);
private static Cursor done = Cursor.getDefaultCursor();
JFrame frame;
JButton[] buttons;
public BusyFrameTest (String title)
frame = new JFrame (title);
buttons = new JButton[5];
buttons[0] = new JButton ("BUSY");
buttons[1] = new JButton ("DONE");
buttons[2] = new JButton ("SLEEP");
buttons[3] = new JButton ("INVOKE LATER");
buttons[4] = new JButton ("DELAY");
JPanel buttonPanel = new JPanel();
for (int i = 0; i < buttons.length; i++)
buttonPanel.add (buttons);
frame.getContentPane().add (buttonPanel);
frame.pack();
frame.setVisible (true);
public void addListeners (ActionListener listener)
for (int i = 0; i < buttons.length; i++)
buttons[i].addActionListener (listener);
public void actionPerformed (ActionEvent e)
System.out.print (frame.getTitle() + ": " + e.getActionCommand());
if (e.getActionCommand().equals ("BUSY"))
frame.setCursor (busy);
else if (e.getActionCommand().equals ("DONE"))
frame.setCursor (done);
else if (e.getActionCommand().equals ("SLEEP"))
frame.setCursor (busy);
try { Thread.sleep (3000); } catch (Exception ex) { }
frame.setCursor (done);
System.out.print (" finished");
else if (e.getActionCommand().equals ("INVOKE LATER"))
frame.setCursor (busy);
SwingUtilities.invokeLater (thread);
else if (e.getActionCommand().equals ("DELAY"))
try { Thread.sleep (3000); } catch (Exception ex) { }
frame.setCursor (busy);
try { Thread.sleep (3000); } catch (Exception ex) { }
frame.setCursor (done);
System.out.print (" finished");
System.out.println();
Runnable thread = new Runnable()
public void run()
try { Thread.sleep (3000); } catch (Exception ex) { }
frame.setCursor (done);
System.out.println (" finished");
public static void main (String[] args)
BusyFrameTest f1 = new BusyFrameTest ("F1");
f1.addListeners (f1);
BusyFrameTest f2 = new BusyFrameTest ("F2");
BusyFrameTest f3 = new BusyFrameTest ("F3");
f2.addListeners (f3); // 2 listens to 3
f3.addListeners (f2); // 3 listens to 2

I've had the same problems with cursors and repaints in a swing application, and I was thinking of if I could use invokeLater, but I never got that far with it.
I still believe you would need a thread for the time consuming task, and that invokeLater is something you only need to use in a thread different from the event thread.

Problem with installing and running some applications or drivers

When installing and installing some items, towards the end of the installation I get this message:
/System/Library/Extensions/comcy_driver_USBDevice.kext
*was installed improperly and cannot be used. Please try reinstalling it or contact product's vendor for update*
The end result is that some things do not seem to work properly, such as my HP printer. Would anybody have any ideas on how to fix this problem?

Thank you for your response. Originally, I had a problem with Airport and ended up reinstalling Snow Leopard. Since then, when downloading upgrades etc, such as HP printer drivers, iTunes etc., towards the end of the download when its running the script, I get this message: /System/Library/Extensions/comcy_driver_USBDevice.kext
+was installed improperly and cannot be used. Please try reinstalling it or contact product's vendor for update+
Sometimes, the download hangs and is unable to complete. The main problem I've encountered so far with an application is when I use the printer to scan an image via Preview, it's blank: there's nothing there.

Problems with outlook and address book contacts: my outlook contacts had around 3,000 entries. Outlook duplicated by itself and now outlook and address book have each over 340,000. What should I do?

Problems with outlook and address book contacts: my outlook contacts had around 3,000 entries. Outlook duplicated entries and have now 340,000. I reinstalled microsoft office and, thus, outlook, and reinstalled mac OS X system and applications. While I managed to delete outlook contacts so that I can re-sync with my blackberry, the contacts at Mac Address Book were not deleted and still have over 340,000 entries. I do not mind deleting all contacts since I have back up, but I have not been able to delete them. Also, when I go at Address Book and try to delete or merge duplicated entries, the system takes forever and never ends because of such large amount of entries. Worse, when I do so I run out of RAM memory.
My Macbook pro is just 2 months old.
What should I do? Is there a way to delete my Mac Address Book without having the problem above?
Many thanks
Regis

zlatan24 wrote:
For solving out troubles connected with corrupted or lost address book you may use address book recovery. It owns various features such as restoring wab files, it working under any Windows OS. The utility has modern and easy to use interface due to almost every experienced users.
If it is a windows problem it's not going to run on the OP's MacBook Pro

Problems with Safari and Firefox (HTTP?)

Problems with Safari and Firefox (HTTP?)
On a laptop G4, 10.5.8 and Safari 5.02 I experience the following:
On the account of my oldest daughter everything works fine, i.e. wireless internet works and no problems with mail or safari.
On the same laptop, on the account of my other daughter, the wireless is OK, she can mail etc. But safari nor firefox works. It says: can’t find server (whatever site) and in the activity window it looks if safari tries to open files (in the safari preferences-folder) in stead of http. Same applies to Firefox, so maybe it has more to do with HTTP in general?
What goes wrong? What to do? I tried the following on the host terminal (tips from Apple)
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false
and
defaults delete com.apple.safari WebKitDNSPrefetchingEnabled
but that did not help,
Nanne

I'm still wondering why it happens now at this moment in time...
PC does seem to be a bit odd & inconsistent, the few times I've tested with it, at least so far as we content filtering goes; and if I remember rightly, you're not the first to report previously ok settings suddenly preventing some or all internet until pc is switched off altogether.
It may work when re-enabled

Haven't been able to use pages for a while. Keep getting following message. Have tried reinstalling iWork, but no luck. Same problems with Keynote and Numbers/Users/scottmcdonald/Desktop/Screen Shot 2012-03-14 at 9.39.52 PM.png

Haven't been able to use pages for a while. Keep getting following message. Have tried reinstalling iWork, but no luck. Same problems with Keynote and Numbers/

Have you moved Pages from its installed location? Or just dragged a copy to your current system?
It can't find some of its resources apparently.
Peter

Problem with DMGs and error: "No Mountable File Systems"

Problem with DMGs and error: "No Mountable File Systems"
The files are not corrupt. The problem is occurring with all DMGs that are apparently formatted in MS-DOS FAT16. No the file will not mount with Disk utility or any other disk mounter programs I have found.
This is now the second time this occurred and now effects my MBP and my iMac. First time i spent days with Apple support and the only solution was ultimately back up the data, reformat the HD, start over from scratch and reload everything. That lasted about a month before the problem resurfaced and is now an issue on both iMac and MBP.
I tried to identify all the programs I installed immediately before the error, as I am convinced it is the result of a software conflict.
Recent programs includes:
1) upgrading from Parallels 5.5 to 6.0 on both machines.
2) using an HP secure II usb drive and setting up a secure disk.
3) installing new itunes 10
4) new update to Flip For Mac.
The files affected are downloaded dmgs, including personal brain and google earth, both which are formatted in FAT16.
Any help or thoughts? Apple has now spent hours trying and they say i now have to reformat and wipe and start over. That is unacceptable and based on pasted experience the problem is likely to repeat itself. having to wipe and rebuild a HD ever month is not an solution. i need to fid the root problem.
In the meantime, anyone got a real solution on how to extract the data for a DMG using a different method?
Message was edited by: remaia

Where you able to find the solution, i am having the same problem, all was fine till i install some programs only same one i saw did we both did was flip4mac i uninstalled it but the problem is still there, i also restored and erased the hardrive but im not up to doing that all over again. If you found anything out let me know i would greatly appreciate it

Problem with Send and Receive Emal In SAP System

Hi gurus!
I have a following quote:
Dear !
I have a problem with send and receive email in SAP system following :
I want to test send and receive email in local network at my company. I
had two server
Server 1 : I setup Exchange Mail Server 2007 with domain controller is
fes.com
Server 2 : I setup SAP ERP ECC 6.0
On Server 1 : I created 2 account ( u1Afes.com and u2Afes.com ) and then I tested send and receive email between u1 and u2 in local network through Microsoft Outlook 2007 -> OK
and then
On Server 2: I had configured send and receive email on SAP system
through tcode SBWP, SCOT and SOST as Note 455140 - "Configuration of
e-mail, fax, paging or SMS using SMTP"
for example :
I logged in SAP system with user Basis01 (with email u1Afes.com ) -> then,using tcode SBWP -> new message -> send to u2Afes.com with Internet Mail type and then status message with green light -> sending ok
and then I have used Microsoft Outlook 2007, I logged with account u2 ->check email -> Ok. I saw message which send from u1
Finally, My problem is how can receive mail in SAP system without using Microsoft Outlook
For example:
Login system SAP with Basis01 account (with u1Afes.com ) -> tcode SBWP ->New Message -> send to u2Afes.com
and then
Login system SAP with Basis02 account (with u2Afes.com ) -> tcode ??? ->
To receive email from Basis01 (with u1Afes.com )
Please help me now
Thanks
I replace "@" with "A" because of banning email of this forum.
This quote is about sending email in local network. And we can't receive any email from the outside email address. Addition if I wanna send email to internal email in Internet (we've just tried with email address in local network) What should I config in SAP and Exchange ?
By the way, Is SAP Server IP added to Relay Agent for sending or receiving mail ?
Regards
An NLP
Edited by: An NLP on Apr 6, 2010 7:03 PM

Hi,
This problem is a classic problem of mail routing via Exchange. Exchange like most mail servers use the domain part of the email address as a means to route mails. So I will make an assumption that your main company mail addrss is "User @ fes.com".
So when you send a mail to the "User @ fes.com mail" address the mail is delivered to your Outlook mail address as this is the default route for company.
(Q) So how do you get your Exchange server to relay the mail into the sending SAP system?
(A) The easiest way would be to setup and unique mail domain for your SAP system. I always recommend "user @ client.sid.company.com" which in your case would be "u1 @ 100.PRD.fes.com". You can then instruct Exchange to send any emails addressed to 100.PRD.fes.com domain to your SAP system. Also using this format of address you can configure multiple mail connections into multiple SAP systems.
(A) Another answer would be to enter the "Full" email address (LOcal and Domain part of address) into the routing rule for Exchange e.g. "U1 @ fes.com" so that all emails addressed to this user will be delivered into SAP. However this method requires a lot of Admin as you will have to update Exchange with ALL email address that need to receive emails. Also if your corporate mail address is "U1 @ fes.com" then all mails will be forwarded to SAP.
I would definitely NOT recommend this method but the decision is up to you.
P.S. The IP address of the SAP system is entered into the mail header of the email. This is standard practice in SMTP relay. You can suppress this header in Exchange
Hope this helps
Michael

Pressure problems with CS5 and Cintiq 12WX

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