Pretty sure that I need to at least reformat - how to backup?
Hey guys,
Ran into a very serious problem with my MBP today... was not doing anything particularly abnormal, and the laptop froze up and I had to do a hard reset. After that, subsequent start ups got stuck at the grey screen with Apple logo and spinning wheel.
I tried single-user startup and verbose, both had error "cannot mount root, errno = 19".
I booted from Mac OSX Snow Leopard CPU Drop-in DVD, tried disk utility verify, told me to repair. Tried disk utility repair, told me it could not be repaired and I should backup files and do a reformat.
Tried Archive Install, could not find the harddrive so I could not select where to perform the install.
There are a large number of files that I would like to backup... how do I go about doing this?
Can anyone let me know which of the below are possible and which aren't?:
1. Can I backup files + fix my MBP myself?
2. Can I backup files and take it to the genius bar to get repaired?
3. Can I do nothing further and now have to take it to the genius bar to perform a backup + get repaired?
4. Are all of my files no longer retrievable and I must perform a reformat?
Thanks alot... it's a shame that this has happened because I have literally not had any other problems with my MBP.
Let me know!
- Jesse
Message was edited by: Jesse_Lim
Can I backup files + fix my MBP myself?
Not without an alternate Mac OS X installation for the backup and a program such as DiskWarrior for the repair, unless you just erase the drive. Some software may be able to get at the data without repairing the drive, but you need an alternate system besides that on the install DVDs to use it.
Can I backup files and take it to the genius bar to get repaired?
See above. The only difference between you and them in this case is availability of the components.
Can I do nothing further and now have to take it to the genius bar to perform a backup + get repaired?
See above.
Are all of my files no longer retrievable and I must perform a reformat?
Not enough information is available to answer this.
(57254)
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