Preview (7.0.826.4) freezing in OSX 10.9.3

Dear Apple Experts
About a week ago my preview program has not been working properly. Whenever i try and put text into my pdf documents the preview program shows the ‘spinning wheel of death’ at the point of saving…(sorry i don’t know what else to call that multicoloured candy-looking spinning thing) It’s really weird… It does not freeze up with ALL pdf…just some of them. I was thinking about deleting preview and then reinstalling it..but my mac system does not allow me.
One perhaps important thing is: when i edit the ‘stubborn’ pdf files, and then press ‘save’ nothing happens. I have to press save twice…then the program becomes inactive.
Does anyone have any ideas? I use this program for work and am really frustrated :(!!
Preview Version 7.0 (826.4)
Mac OS X 10.9.3 Build 13D65
Mac Pro. 2 x 2.8 Ghz Quad-Core Intel Xeon (2008 3,1 "Harpertown") 22 GB 800 MHz DDR2 FB-DIMM (RAM)
Many many thanks!!
Peter

A Brody,
thanks for your suggestion with the pdfescape regretfully a lot of the files i work with are either larger than 10 mb and/or have more than 100 pages. So the PDF escape is not goign to work for me
I have now updated my signature and look forward to any suggestions for how Preview can be fixed!
many many thanks!!
peter

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Hey all!
I'm in a bad spot.
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nopointsforsecondplace wrote:
Thanks a lot rccharles, I'm gonna try this.
When data rescue (data recovery software) makes a clone of the problem disk, does it use the disk in another way than when it does normal data recovery? When I try to do data recovery it freezes after maybe 20 minutes just as when I just copy files in Finder, is it different when making a clone?
I don't know how Data Rescue works (it's proprietary software).
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Seriously, the best option you have is to take it to data recovery professionals for them to look at it. They may be able to open it & replace failed parts or take a copy with a limited amount of corrupted files. Some indications may be the sound the disk makes when it 'freezes' - but that is only a guide for professional ears.
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http://www.gnu.org/software/ddrescue/ddrescue.html
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http://arstechnica.com/civis/viewtopic.php?f=11&t=107678
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I am entering this because it is solved and may help others...
Model Name:
iMac
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"Target folder can not be created" and the pdf message: "There is insufficient disk space to complete this operation"
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Interval Since Last Panic Report: 157231 sec
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Anonymous UUID:                    A5CDECC6-29EC-48D2-A2A8-88AC82812CC6
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RSP: 0xffffff809d9c3318, RBP: 0xffffff809d9c33b0, RSI: 0x0000000000000002, RDI: 0xffffff803c4f2000
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R12: 0x0000000000000002, R13: 0xffffff803e22de80, R14: 0xffffff803c4f2000, R15: 0x0000000000000001
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0xffffff809d9c31f0 : 0xffffff80242ce4ad
0xffffff809d9c3210 : 0xffffff80242a6dc2
0xffffff809d9c33b0 : 0xffffff7fa658fa97
0xffffff809d9c3410 : 0xffffff80245b208b
0xffffff809d9c3460 : 0xffffff802459d9d6
0xffffff809d9c3490 : 0xffffff80243d6413
0xffffff809d9c3b40 : 0xffffff80243cb93f
0xffffff809d9c3b90 : 0xffffff80243cbbc0
0xffffff809d9c3da0 : 0xffffff80243cb79d
0xffffff809d9c3dc0 : 0xffffff802435f91c
0xffffff809d9c3df0 : 0xffffff8024341cab
0xffffff809d9c3e80 : 0xffffff802433fe51
0xffffff809d9c3eb0 : 0xffffff802433a07c
0xffffff809d9c3f60 : 0xffffff8024340b69
0xffffff809d9c3fb0 : 0xffffff80242b2677
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12B19
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com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.ntfs          3.10
com.apple.driver.AGPM          100.12.69
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.kext.AMDFramebuffer          8.0.0
com.apple.driver.AppleHDA          2.3.0f2
com.apple.AMDRadeonAccelerator          1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
com.apple.driver.AppleIntelHD3000Graphics          8.0.0
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyDriver          2.3.0f2
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMuxControl          3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.6
com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.AppleUSBTCButtons          235.4
com.apple.driver.AppleUSBTCKeyboard          235.4
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.1
com.apple.driver.AppleUSBHub          5.1.6
com.apple.driver.AppleSDXC          1.2.2
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleFWOHCI          4.9.5
com.apple.driver.AirPort.Brcm4331          601.15.21
com.apple.driver.AppleAHCIPort          2.4.0
com.apple.driver.AppleUSBEHCI          5.1.5
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.DspFuncLib          2.3.0f2
com.apple.iokit.IOAudioFamily          1.8.9fc9
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOAcceleratorFamily          19.0.26
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
com.apple.kext.AMD6000Controller          8.0.0
com.apple.kext.AMDSupport          8.0.0
com.apple.kext.triggers          1.0
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleHDAController          2.3.0f2
com.apple.iokit.IOHDAFamily          2.3.0f2
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.iokit.IOSurface          86.0.2
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOBluetoothFamily          4.0.9f8
com.apple.driver.AppleGraphicsControl          3.2.6
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleSMC          3.1.3d11
com.apple.driver.AppleUSBHIDKeyboard          165.5
com.apple.driver.AppleHIDKeyboard          165.5
com.apple.driver.AppleUSBMultitouch          235.7
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.1.5
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOAHCIFamily          2.2.0
com.apple.iokit.IOUSBFamily          5.1.6
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 6
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0xfa131000 / 11
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa132000 / 10
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Rugged USB, 0x059f (LaCie), 0x100d, 0xfd120000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

Safari 6 freezes with OSX 10.7.5

I'm using a recent Safari 6.1.6 update - and am now experiencing a problem I never had before with Safari on my OSX 10.7.5 MacBook Air system.
I am unable to use Safari for more than fifteen minutes or so before it freezes, and always when I'm switching to a new tab to view something. I never have more than six or seven tabs open. This is particularly irritating when I'm downloading material at the time, which is instantly lost, of course. Safari did freeze with earlier versions, but rarely more than once or twice a week.
Is there a way to return to earlier versions of Safari? Would this help? Any suggestions - preferable a solution - gratefully received.

I'm using a recent Safari 6.1.6 update - and am now experiencing a problem I never had before with Safari on my OSX 10.7.5 MacBook Air system.
I am unable to use Safari for more than fifteen minutes or so before it freezes, and always when I'm switching to a new tab to view something. I never have more than six or seven tabs open. This is particularly irritating when I'm downloading material at the time, which is instantly lost, of course. Safari did freeze with earlier versions, but rarely more than once or twice a week.
Is there a way to return to earlier versions of Safari? Would this help? Any suggestions - preferable a solution - gratefully received.

My website causes Safari to freeze on OSX - PC works fine though!

HI.
My web page (composed on Dreamweaver CS3) at http://kareltests.co.uk causes Safari running on Mac OSX (10.4.11) to freeze up if I try to close the window or navigate away. The page works fine otherwise, as does everything else. Only when trying to close the page, or navigate away, is there a prob. I then have to 'force quit' to get out. This behavioiur is something very new. The Mac is copmpletely updated, the last update being some weeks ago.
I've tried playing all the embedded videos through to the end to see if that makes any difference, but it doesn't. Restarting the Mac doesn't fix it.
I also tried emptying the cache and the window closed ok, but only once. The problem returned on re-opening Safari when going back to that page. Emptying the cache again doesn't clear it - that only worked once.
On a PC on any player, including Safari, there's no prob. Just on my Mac.
Maybe it's worth noting that I deleted a lot of redundant code (DW does like to generate a mountain of the stuff) but it's worked fine for months. Not any more.
Any ideas?
p.s. just discovered that if I leave the page open for several minutes it closes ok.
This 'fix' has now worked twice, but it's hardly a solution, though it may provide a clue...?
Many thanks.

"12 Errors, 4 warning(s) "
Thanks. I know about that. The errors are small nit-picky things that can be ignored. Most of them are in the embedding coding supplied by the video hosts which the validator doesn't recognise.
For instance, http://apple.com generates "6 Errors, 1 warning(s)" And this forum page will give you "55 errors, 44 warning(s)"! Does that really mean I can code better than Apple?

IMac freezes after OSX 10.9.1 upgrade

I have a 27in iMac running OSX 10.9.1 Mavericks and Safari 7.0.1. Sometimes Safari freezes and sometimes whole computer freezes. Able to move mouse pointer around but unable to click on anything.

Please tell me that Apple is not en route to being the new Microsoft which I so happily escaped a few years ago. My computer is doing the exact same thing. It went years without freezing, but since upgrading to OS 10.9.1 a couple of weeks ago and the lastest version of Safari, my iMac 27 can be counted on to freeze at least daily. As with your situation Bill, the only thing that is active is my mouse pointer, but that does nothing in that you can point till you turn blue because nothing esle on the computer is alive. I clean my caches, I reset Safari, and keep my computer clean and orgainized. It has frustratingly happened twice today. I have 12 gigs of RAM so thst certainly is not an issue. Come on Apple, get off your *** and deal with this issue. I'll accept the fact that I can't crop a photo in iPHoto since paying for an upgrade to that piece of crap! BTW, I can't help but distressingly note that your original complaint was registered at least 3 weeks ago and apparently nothing has been resolved. Perhaps Apple is recruiting personnel from Microsoft.
Sandy Scott

I can not open iTunes on imac . And My desktop freeze. OSX mavericks !

I think my iMac gonna be die. It's always freeze and I can not open Itunes. It's about a month. I upgrade lastest osx !
<Personal Information Edited By Host>

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

IBook G4 slowed SIGNIFICANTLY & FREEZES with OSX 10.4.8 and then 10.4.9 too

Hi,
My iBook G4 slowed SIGNIFICANTLY after installing OSX 10.4.8 and then 10.4.9 and freezes often too!!!
I mean, it takes a few minuets to boot-up sometimes.... I hate that spinning wheel!
It ran great before the two up-dates, and I have done all the "verify and repair" that can possibly be done with and without the original installation DVD, including disk repair.
I had no other programs running at the installation, nor were there USB or Firewire attached. But I was plugged into the local network (how else was I supposed to download the upgrade).
Basically, can I revert to 10.4.7???
Or, is there a simple solution?

Hi Thanks for the help,
S.M.A.R.T. Status: Verified, is appearing just like
that.
OK, that's a good sign, though it doesn't necessarily mean that everything is okay with the drive, just that nothing is currently far enough out of spec to get flagged.
I looked in the console (I dont even know what it is)
and the only things I could find that looked dodgey
were lines such as those below...
Apr 12 10:19:11 localhost launchd: Server 3d2b in
bootstrap 1103 uid 0: "/usr/sbin/lookupd"[41]: exited
abnormally: Hangup
Apr 12 10:19:18 james-rk-modzelewskis-ibook-g4
launchd: Server 0 in bootstrap 1103 uid 0:
"/usr/sbin/lookupd"[55]: exited abnormally: Hangup
Apr 18 11:14:20 james-rk-modzelewskis-ibook-g4
launchd: Server 0 in bootstrap 1103 uid 0:
"/usr/sbin/lookupd"[55]: exited abnormally: Hangup
These occur a few dozen times throughout the system
log. Does it mean anything to you???
Those are harmless, I think. I've seen them on my laptop, I think around when I switch the network from ethernet to AirPort or vice versa. And maybe when I put the computer to sleep, too.
One thing you should try to do is see if you can figure out a pattern to the stalls and freezes. Do they only happen when you're on the Internet? Maybe just with one particular web site or page? Also, try running Activity Monitor and keep an eye on it to see if you can catch the name of a process that's taking too much processor time.
How much RAM does your computer have, and how much free space on your hard drive? That can make a difference, too. You should have a few GB (I like to keep at least 8GB free on my PowerBook) of free hard drive space. 512 MB of RAM is pretty much the minimum for Tiger, I think. Less than that and you'll find the computer will be using swap space on the hard drive quite a bit if you try to do anything but the bare minimum of simple web pages and email.
charlie

Gigabit Ethernet Freeze on OSX Install

When doing a fresh install of OS 9.2 and OSX 10.1.3, I have come across some issues. Most recently, I installed OS 9.2 and when trying to update to OSX 10.1.3, it freezes on the startup screen. There is a picture of a smiley-faced mac and a spinning beach ball in the corner, soon after startup freezes. Should I install 10.1.3 and install 9.2 afterwards? Or is there any other routes I can follow? Any help is appreciated.

All MMD's came with 1000 meg per second ethernet port.
Your average high end cable modem is only capable of 6 megs persecond download and 800K upload. So an old 10Base is all anyone needs. Now if you worked at some fancy law firm that had T4 connections....you could go as fast as 200 meegabites per second.
If you want to find out how fast your connected..go to
www.internetfrog.com and test your speed.
Anyway...the answer is NO...you cannot boost your speed by replaycing the port.

Drag and drop support freeze after OSX 10.9.4 update...

The "Drag and Drop" support stop working after updating my OS X Mavericks today...updated to version 10.9.4
Any file / folder / trying to drag an email from my inbox / or even an image from Adobe Bridge CC....NOT WORKING...it's freeze!!!
You can left/right click onto any file/folder to open or read...it's working perfect.... but when trying to move it...IMPOSSIBLE...
Try relaunch finder or any desktop view option...none working.
Upon restart...its back to normal...BUT of only a few minutes!!!! then same issue again....
Any idea how to fix this BUG please???
Am using a Mac Pro Quad-Core Intel Xeon

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Preview (7.0.826.4) freezing in OSX 10.9.3

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