Preview and image capture don't save imported scanned image

Hi. Both preview and image capture aquire the scanner and displays the image overview. But when proceeding
to scan, the application simply hangs and no image is saved.
Maybe some prefs file is corrupted. Tried removing the com.apple.Preview from ~/Library/Containers, but didn't help....
What to do???

Not sure if this is relevant:
1) TWAIN-BRIDGE is installed otherwise mavericks won't talk to the scanner.
2) recently added an HP printer (no scanner). Shouldn't conflict with the scanner driver, but then again.....

Similar Messages

Image Capture does not save a scanned file

Image Capture using an HP Photosmart C3180 to scan a document does so but does not save the file to the Desktop.
A pop-up windows displays Scan Results but still not file
O/S Lion, Image Capture Version 6.1 (440).
Used to work, what is the deal?

As for the scanner - so is this new one wireless? When I hooked up my Epson All-in-One, I had to install it via USB first before I could install the wireless (per their instructions). With Snow Leopard, I simply installed the driver and it covered and recognized both the print and scan function - not so in Lion; I had to go through hoops with the scanner part and it finally showed up as a separate unit. I thought that is silly, but - as long as it works..... I'm trying to think of possibilities since I'm about out of ideas, so you might want to consider that (if it applies). The other troubleshooting suggestions usually include redoing the "add" function after a reboot.
As for Image Capture, I am out of ideas. FWIW, I never use it - in my workflow, there is no need for it. Not sure if this would have an impact, but make sure that you choose Image Capture in the CDs&DVDs Preference Pane (mine is set to ignore or ask purposely):
If that does not work, I'd suggest reinstalling the OS over the top of what you have.

How do you SAVE a scanned image from my printer?

I have an HP Deskjet 3510 Printer. How do I save a scanned image from my printer to a folder? This is my first MAC.

It's automatically saved, if you use the Image Capture application already pre-loaded on your computer you specify the folder, file name, and type of file (jpg, pdf, etc...) right there. You didn't say what scanning app you use but I'm sure it is very similar.
BTW because this is your first Mac I'd suggest book marking and using the Intel-based iMac Support link.

How can I import scanned images into InDesign CS5 using Mac10.6?

I want to be able to import scanned images. What file format must I save the data in?

Greg Parks L.A. wrote:
For example, to print on a press you need images that are CMYK at 300 ppi, 100% scale. If you're just making office-quality documents or PDFs, you can use RGB images at a lower resolution.
You do not need images to be CMYK for print. InDesign can handle the conversion from RGB to CMYK when exporting to PDF. The old rule of thumb that images for print need to be 300 ppi is history. The ideal minimum resolution is halftone screen times the square root of 2 (1.41421356). But you can get away with a lower resolution for most images.

Preview, image capture don't recognize my scanner

My HP all-in-one printer-scanner prints fine on my network but niether preview nor image capture lets me select a scanner. The option is grayed out. I recently re-installed the printer software but no change.
The scanner works as expected when using the HP software but not with the mac os apps (preview, image capture).

rheba wrote:
Thanks - the driver is not available from Apple.
Yes it is, as per this Apple KB article.
rheba wrote:
The MP Navigator I did manage to download. There was some complicated procedure as Apple doesn't have it at the app store.
As I mentioned, MP Navigator is not digitally signed. But you can still install it using my procedure, which is not that complicated.
rheba wrote:
Sorry - I should add that this shouldn't be so hard. Apple used to be plug and play. This took me hours and hours to track down.
On a correctly working Mac it still is plug and play. I have the LiDE 200 and all I had to do after installing 10.8 was to connect the scanner. The ICA driver was then downloaded and installed from Apple and I was then able to scan using Image Capture.

TS1501 Image Capture does not launch when I connect my iPhone to my iMac and open iPhoto. No "Prefernces" is offered under Image Capture. I cannot import photos to iPhoto.

Can't import photos from iPhone to iPhoto. Image Capture does not launch when iPhone is connected to my iMac and iPhoto is open. There is no "Preferences" option offered to click when in Image Capture.

This helped me. It is advice I found from a user named Carlosmara. First make sure iPhoto is closed and your iPhone is not connected. Then, as Carlosmara stated in his post,
"Go to your Library/preferences and delete the file com.apple.iPhoto.plist
IPhoto should recognized the iPhone again."
The file in question is under your user folder.
I then restarted my mac and plugged in the iPhone so that it would sync. After the sync, when I opened iPhoto, my iPhone was recognized and I could download the photos perfectly.
Hopefully this will help you as it helped me

Image Capture can't save to Network Server

I have a Canon MX860 connected via wireless to my network. I'm running 10.6.6 on the mac. When I scan an image, Image Capture only allows to save to the local hard drive. It shows my Network Server (in the Scan To | Other ... dialog box), but it's grayed out, so I can't select it to save to. Is there a way to save to a network drive?

I am having this same problem when I try to upload photos from my camera. To add to the mystery, Image Capture will allow me to import from a camera and save to my NAS using my MacBook Pro, but not with my iMac - even though both are running the latest OS X. Has anyone figured out why this happens? I spent an hour on the phone with Apple tech support and they couldn't figure it out.

Image Capture: permissions issue on imported images...

Hello.
I've noticed that, when using Image Capture to import images from an iPhone, the resulting images that are imported are assigned the following permissions:
Owner (me) = Read & Write
Everyone Else = No Access
This causes an issue later in one of my worflows because a user other than myself is trying to access these images and can't (because they don't have permission). For example, I have a folder that I copy certain images to that I want displayed on my Apple TV (via iTunes). But, because of the "Everyone Else = No Access" permissions, the Apple TV is unable to displaying these images. Images from other sources (for example, copy from a point & shoot camera's SD card using Finder) have the correct permissions, so when copied to the images folder the Apple TV accesses, the Apple TV has no issues displaying these images.
I've tested this on two separate Macs running Mountain Lion (both running 10.2.8) and the same thing happens on both machines.
Anyone have any suggestions on fixing this on the Image Capture level? Currently, I've writen a script that fixes the permissions on import, but that's not a permanent fix.
Thanks,
Kristin.

I noticed after upgrading to Snow Leopard that images imported with Image Capture have "No Access" for Everyone. I used Image Capture a lot under Leopard and Everyone had "Read Only" or "Read & Write" permissions. Before and after the upgrade, I stored the images folders I created (with Image Capture) in a Shared/Pictures folder.
I couldn't find any answers on why the permissions are set this way by Image Capture with Snow Leopard. I found this article http://www.ehow.com/how_2314896_fix-permissions-mac-os-x.html which at least helped me change the permissions of all images in a given folder.
Seems one should not have to change the permissions after importing images....
iMac 2007, OSX 10.6.8

IPhoto & Image Capture don't detect Canon Ixus 850 IS in one identity

So, bear with me on this one, it's a long saga:
Canon Ixus 850is doesn't appear as a device to have photos imported from one identity on my iMac, but does work on others.
Symptom: Plug in the camera and it doesn't "switch" into computer mode (preview screen goes blank, card reader light flashing. It does this in another identity on the same computer. System profiler shows it connected to the USB port. Image capture -> Browse Devices shows the camera, but it's not "connected".
Things I've Tried:
PRAM reset
Permission repair multiple times
Removing all the user's start up items
clicking "connect" in Image Capture -> Browse Devices (nothing happens)
new USB cable
different camera -> I take this to mean it's not the camera's problem, but the mac. Another canon isus (different model) has the same problem.
iPhoto library rebuild
Removing image capture preference files
Multiple restarts
All software is up to date (OSX 10.5.7 & iPhoto 8.0.3)
Reinstalling canon software
I'm at a total loss. Any ideas (except for using a memory card reader
Thanks!
Matt

Ah ha! Interesting output. But I have no idea what it means
21/06/2009 08:29:45 PTPCamera[4191] * -[NSCFString unsignedShortValue]: unrecognized selector sent to instance 0x20f2b0
21/06/2009 08:29:45 PTPCamera[4191] * Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString unsignedShortValue]: unrecognized selector sent to instance 0x20f2b0'
21/06/2009 08:29:45 PTPCamera[4191] Stack: (
2454093995,
2422894139,
2454123178,
2454116524,
2454116722,
256656,
2482626051,
2482497525,
2482495254,
2482456086,
2482454392,
2484450193,
301501
21/06/2009 08:29:45 PTPCamera[4191] Stack: (
2454093995,
2422894139,
2454123178,
2454116524,
2454116722,
256656,
2482626051,
2482497525,
2482495254,
2482456086,
2482454392,
2484450193,
301501
21/06/2009 08:29:51 ReportCrash[4192] Formulating crash report for process PTPCamera[4191]
21/06/2009 08:29:51 ReportCrash[4192] Formulating crash report for process PTPCamera[4191]
21/06/2009 08:29:53 ReportCrash[4192] Saved crashreport to /Users/Matt/Library/Logs/CrashReporter/PTPCamera2009-06-21-082946iMac-3.crash using uid: 501 gid: 20, euid: 501 egid: 20
21/06/2009 08:29:52 com.apple.launchd[527] ([0x0-0x11a11a].com.apple.PTPCamera[4191]) Exited abnormally: Trace/BPT trap
So I looked at the logfile. It's huge, but here's the header:
Process: PTPCamera [4191]
Path: /System/Library/Image Capture/Devices/PTPCamera.app/Contents/MacOS/PTPCamera
Identifier: com.apple.PTPCamera
Version: 4.0.1 (4.0.1)
Build Info: ImageCaptureDevices-5750300~1
Code Type: X86 (Native)
Parent Process: launchd [527]
Date/Time: 2009-06-21 08:29:46.229 +0100
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: EF8744D7-5A59-410A-962C-5736A20D96F0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Application Specific Information:
* Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString unsignedShortValue]: unrecognized selector sent to instance 0x20f2b0'
Any thoughts?

After 3.1.3 iphoto & image capture don't detect iphone as camera device.

I have installed the recent update 3.1.3 on my iphone 3GS.
My iphoto (or image capture) no longer detects the iphone as a camera...
and will not automatically bring up the import option.
I can't get photos and video from the iphone to the computer...
The iphone seems to sync with itunes without any problem... it's just the image capture.
I have a laptop (running OS X 10.5.8) and a imac desktop... neither of them detact the iphone when it is connected for image capture... iphoto is set to open automatically when a camera is detected (i tried my other dedicated digital camera and it works fine)... even if I manually open iphoto - it simply won't import... I have restarted everything... I have swapped the connection cords...
it has to be a bug in the update... everything was working fine before the update.
please help...

I found another thread which solved the problem for me...
should have looked harder before posting:
if you are having the same problem try this thread:
http://discussions.apple.com/thread.jspa?messageID=11056088#11056088

Scans with image capture don't show up in destination folders

When I tell Image Capture to save a scan in a particular folder, it doesn't show up there in the Finder. This is a fairly new trick. Sometimes after considerable fiddling, they will suddenly be there. I have no idea what it was that I did to get that to happen.
If I go into Photoshop or Word and search for the files, both Photoshop and Microsoft Word can see the files in the correct folder. The Finder just can't see them. Any idea what's going on?

I should add that the files do NOT show up when I search the computer via the Finder ( Command F).

What jpeg compression does image capture use to save an image

I am about to scan colour positive slides from many years ago, using image capture and a scanner (Epson 2450 photo). Can anyone tell me what jpeg compression is used when the scan is saved to disk? Further, is there any way to alter the quality of suh compression, from say, medium, to highest?

You might be able to find it when you export it from Image Capture.

Movie Preview and movie track don't match

Hi there..
i've imported a movie slideshow (created in fotomagico) into garageband, with the intent of adding chapter markers. However, the movie timeline on the top of the page, doesn't match the view preview window. Ie. the view preview is showing clips that is ahead of where my video timeline is.
Anyone know how to fix this?
When I click on the markers I made, it does show that I'm in the right spot, but i am having more and more trouble trying to figure out where i really am (as per the timeline, or video preview)
any ideas?

i'm almost glad that didn't help (i would have felt really stupid!)
no, unfortunately that didn't help.
The good news is the music and video match up perfectly, its just what I'm seeing in the top half of my screen (Movie Track), is one thing (ie lets say slide 52), but what I am seeing in video preview (and hearing) is lets say slide 56.
it gets to be anoying because i cant easily locate specific scenes to add chapter markers. plus id really like to know that i am not marking the wrong spots!

The preview and cover flow don't show thumbnails of the quicktime videos. How to fix?, The preview and cover flow don't show thumbnails of the quicktime videos. How to fix?

When I upgraded to Mavericks the cover flow or the preview pane in finder don't show a thumbnail of an uncompressed quicktime movie. I use this to search for the correct clip so it was very useful in prior versions of OS X but appears to be left off in Mavericks. If anyone knows a work around I would appreciate it since I work with thousands of video clips. To click each one seems very tedious.
Also, when I click on an uncompressed video, quicktime "converts" the video to some different format. Why doesn't it just play the video instead of converting? Is there a way to stop this? I hate have to say - no I don't want to save this file.
Arrgh!

Does anyone in the community have insite into this issue (same with animation compressed QT's). Is this just the way it is moving forward (a terrible thing) or is it a bug that will be fixed in the near future. Apples silince on if this is a "feature" or a "bug" is frustrating.
Thanks.
Lawrence

Preview and space bar don't work for one subdirectory

i have a directory d:/gaikoku/portugal and when i try to look at an image in it, the image does not show up in the preview window and using the space bar does not enlarge the image. if i change "portugal" to "portugall" everything works, so clearly there is a corrupt file someplace. i have de-installed and re-installed photoshop without this changing. help! steve

Perhaps there is a problem with Bridge's Preferences. A reinstall would not touch those. So see if a reset works:
Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.
By the way, "gaikoku" is Japanese for "foreign country", which makes me wonder if your language settings are other than US English.
Windows uses backslashes \ to separate directory names d:\gaikoku\portugal, but that might be a typing error.
But let's get the preferences out of the way and see if that fixes it.
Gene

Preview and image capture don't save imported scanned image

Similar Messages

Maybe you are looking for