Preview and Image Capture Not Recognising Scanner

Preview and Image capture have stopped recognising my networked Canon MX350 scanner. It seemed to occur after I used PhotoScore to scan some sheet music but that could be coincidence. I deleted the scanner driver and reinstalled it from the Canon website together with the MP Navigator software, and I am now able to scan from MP Navigator but not Image Capture or Preview. I have run Software Update but no updates are available.

Apple's official documentation only provides an information about printing by using this device - scanner is not listed. I would suggest to look for specific drivers on Canon's official webpage.
OS X: Printer and scanner software available for download - Apple Support

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Preview and image capture don't save imported scanned image

Hi. Both preview and image capture aquire the scanner and displays the image overview. But when proceeding
to scan, the application simply hangs and no image is saved.
Maybe some prefs file is corrupted. Tried removing the com.apple.Preview from ~/Library/Containers, but didn't help....
What to do???

Not sure if this is relevant:
1) TWAIN-BRIDGE is installed otherwise mavericks won't talk to the scanner.
2) recently added an HP printer (no scanner). Shouldn't conflict with the scanner driver, but then again.....

Scanning, Preview and Image Capture Problems

I've now attempted to do this, using three different, new printer/scanner machines. I've been attempting to scan a document (Epson 7400 and Epson XP-400 and HP Photosmart 310c) using Lion and a MacBook Pro. The scanners hum and haw and do "their thing," but then only a scanned image appears in the Image Capture window. Preview never opens. If I force Preview to open, then I get only partial scans, of the very bottom or the very top of the page that was scanned.
I've re-installed software multiple times for the scanners, but have run out of ideas and patience.
Any help is appreciated.
Thanks,
Jay

Apple's official documentation only provides an information about printing by using this device - scanner is not listed. I would suggest to look for specific drivers on Canon's official webpage.
OS X: Printer and scanner software available for download - Apple Support

Image Capture not detecting Scanner over Network

I have an Epson Workforce 610 which is installed as a network printer (wired ethernet) in my Home Office. OSX Mavericks will find and load the ppropriate drivers for the printer, and printing is fine. However Image Capture does not show the scanner portion in its window. Devices read as (0).
If I connect via USB cable the Scanner shows up with no problem. Disconnect USB no scanner.
Has anyone got a workforce 610 successfully scanning over ethernet?
Thank,
Douglas McLean

DougMcLean wrote:
The problem occurs when trying to use it via the network connection, at which point the printer shows up only as a printer. and can't be "added" as a scanner.
Doug
On the network computer, does System Preferences save it as a Shared Printer?
The reason I ask is that I can't.
I can select and save as follows:
But when I re-open System Preferences, the system has de-selected it:

Iphoto and image capture not recognizing kodak camera

Hello!
I am having trouble uploading photos from my Kodak easyshare dx4530 to iphoto 6.0.5. This is a new thing as I have uploaded many times before. The camera is not recognized by iphoto or by image capture when the usb is connected. The camera and usb work fine when connected to my husband's ibook G4.
I tried moving the preferences to the trash (com.apple.iphoto.plist and com.apple.imagecaptureapp.plist) and this did not work. There is only 1 account on the computer and it is the admin account.
Thanks in advance for any help offered.

pb35:
Welcome to the Apple Discussions. Is the camera recognized by System Profiler? Did you run any updates before this problem began? A first cut would be a reinstall of the 10.4.9 COMBO updater followed by a permissions repair.
I'd create a second, non-admin, very vanilla account and see if the camera is recognized there by iPhoto or IC. A second plain account is a very good troubleshooting tool to see if the problem is with what's been added to the primary account.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.

Why does image capture not recognise mac camera

When i go onto image capture, it says there are no camera's or scanners. How do I find the original camera that came with the mac (there is definitely a camera on the mac)? Is this possible?

Image capture is for importing/copying images off a camera memory card or from a scanner. It doesn't activate the built in camera. For that open Photo Booth.

Preview and Image Capture

These two questions pertain to the same two documents:
*How do I, in Preview, select to save two specific pages out of an incoming fax attachment containing 17 pages? What I get saved is the first page no matter what page I choose to save-as.
*In the alternative I screen-shot saved the two pages, and faxed them. But, instead of being sent as the normal sized pages (as they appear before transmission), the are sent one-third-sized and not readable. My cover sheet went out regular sized. I am faxing using Fax.com.
Gordon McGilvlray
Message was edited by: Gordon McGilvray

*How do I, in Preview, select to save two specific pages out of an incoming fax attachment containing 17 pages? What I get saved is the first page no matter what page I choose to save-as.
Use "Print" from Preview's "File" menu, set the page range, then click "PDF" at the bottom left to save as a PDF file. If they are not adjacent pages, use Combine PDFs
<http://www.monkeybreadsoftware.info/Freeware/CombinePDFs.shtml>
to remove the intervening pages.

HT3669 My Epson Perfection 1200 scanner functions as a flatbed scanner but when I try to scan transparencies the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimet

Epson Perfection 1200 scanner continues to function as a flatbed scanner but when I try to scan transparencies/film negs the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimeters. All the communications seem to recognise the scanner and the mode for the intended scan but the necessary overview scan is not completed, nothing comes up on the Image Capture scan window. If I unplug the film adaptor I can get a document scan. When I plug in the adaptor again the Image Capture details change which allows me to select the type of scan required but when the scanner attempts an overview scan it is unable to complete it.
I have had the scanner from new (12 Years) and have previously scanned slides and film with the adaptor but maybe this was before I upgraded my computer (imac 27").
Do I have to buy a new scanner? It seems so close to working correctly.
I have downloaded the Epson recommended driver (5.4) and have Epson Perfection 1200 6.6 Universal showing in the Applications List.
Any thoughts or observations would be much appreciated before I go out and spend money an new hardware.
Thanks

I have same issue - have you solved this yet?

Epson scanner and image capture: blank white image

I've been trying to make an epson perfection 1670 scanner work on an iMac running 10.6.4
Since epson no longer specifically supports this model I am going to Image Capture and the epson drivers supplied by Apple. I have downloaded/installed the updated drivers twice (once via software update and once manually from apple support).
I can get image capture to recognize the scanner and perform preview and full scans.
The frustrating thing is that the image generated is completely blank; a white page. I have tried using the scanner and image capture on two other mac's (macBook pro, macBook) both running 10.6.4 and both of these produce the same white page (although they do recognize the scanner).
I thought the scanner may have finally broken so i tested it on another (old) iMac G3 running os x 10.4.11 and epson's scanning utility; it worked fine and made a nice scan.
I have tried to get epson's scanning utility to work under 10.6.4 by reinstalling it; I can get it to startup and run the scanner but it too produces a blank white image!
I conclude there is some basic software incompatibility between the drivers and os x 10.6.4. Its odd that the drivers and image capture can run the scanner but cannot send an image to the computer.
The epson driver in the latest apple update is version 5.2.5 (Copyright 2003 ???) while the latest driver on the epson site (for image capture) is 5.3. Tried to download the epson driver and got file not found (*!%#?&).
done what I can; any suggestions?

I had the same problem with my Epson 1260 scanner. The "updated" drivers provided by both Apple and Epson produced the exact same result - blank white pages, or if anything showed up at all, it would be all chopped up and skewed, like it had gone through a shredder. Trying to adjust the brightness and other slider settings made no difference.
After wrestling with it for a week, I finally found a solution. First make sure Rosetta is installed. Use the old PowerPC Epson TWAIN driver from 2003; with the filename EPSON TWAIN 5.ds. Put it in the folder /Library/Image Capture/TWAIN Data Sources/.
Then, don't use Image Capture. Download Graphic Converter. Set it to open in Rosetta mode. Then you can use Graphic Converter's File -> Acquire -> TWAIN Acquire... menu command to scan using the old EPSON TWAIN driver.

Scanner And Image Capture Problem

Hello All,
I thought I would start a new thread since my first one was answered. The old thread is at: https://discussions.apple.com/message/17757734#17757734
Well, I went a couple weeks ok with the Scanner and Image Capture. And then kaput, it doesn't work. I thought about it some and it seemed to stop working after I did Software Update on March 17th, 2012. In that update was a "Digital Camera Raw 3.1.0" update. Which makes me very suspicious.
Here is the error I get when I open Image Capture:
So, it recognizes the scanner but can't do anything in Image Capture or the with the scanner buttons.
I ran Software Update again, just to see if there was a new updated scanner driver but nothing came up.
Any ideas? I really want to avoid using the manufacturer's SW drivers etc.
Thanks in advance for the help!

PAHU,
I feel like a complete idiot. It was exactly the lock button. The last time I finished using it, I locked it. I totally forgot about it and I never thought of that being the problem to check.
I really appreciate your help and thanks to you, I'm back and scanning!
DMerz

Preview, QuickTime, Image Capture crash?

I have a strange problem since the upgrade to Mavericks.
Preview, QuickTime, Image Capture apps simply don't work. Their icons appear in the dock for a brief second and disappear. No error message...
Any idea what's happening? Is there any way to reinstall only these apps?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Image capture not working in lion

Well! After 10 years or so of OS X my Kodak DC 5000 no longer works in image capture after upgrading to OS X Lion. After connecting the camera and trying to import images, Image Capture says "no device connected".
Went to the loca shop and using the same camera and cable, successfully imported picts to the desktop under Snow lepard, so I know it's not the camera or cable. Been a mac user for decades! never had a problem with "plug and play" until this update!
Do I need to get a card reader now? New camera? Not happening as long as this one works(ed). Already lost Photoshop, but didn't mind as I bought Pixelmator. However, the Image Capture not working is a showstopper. Is this Apple's version of Vista? Help please!

Yes, I have iPhoto 9.1.5, I also used the prefs and this still is not working. The upgrade to OS X Lion broke my driver and I am not able to do transfer any pics from the camera.
I assume I will now need to buy a card reader.

HT201302 Old iphone 3g has photos on it. When I plug into my imac iphoto and image capture only bring up photos in the camera roll. There were more photos on albums and photo library on the iphone that arent showing up in iphoto and icapture.

My old iphone 3g has photos on it. When I try to get the photos off and onto my imac iphoto and image capture only bring up the camera roll. I have more pictures that arent on the camera roll there are albums and a photo library full of pictures that I want off of this dang phone. I have tried everything and I cant email them to myself because the service has been cut off of the phone. They are stuck on the phone there is there any way to get them off? Am I missing something.

The iphone is not a storage/backup device. It simply mirrors the selected content of the computer to which it is synced.
Again, the photo sync is one way.
Did you fail to maintain a backup copy of your old computer?
Not good. You can e-mail the photos from your iphone. You do not need to have phoe service for this. The iphone uses wi-fi. The photos will never be of the original quality, as they are reduced when synced to iphone.

Image capture not recognizing itouch

image capture not recognizing itouch. it did once until i rebooted

Eject, disconnect and then reconnect the iTouch to your iMac.
Dennis

Lightroom 5 is not showing previous sucessfuly imported images and images are not identified as missing, there are no images shown in the library, how do I reconnect missing images?

lightroom 5 is not showing previous successfully imported images and images are not identified as missing, there are no images shown in the library, how do I reconnect missing images?

If the images are not identified as missing ... then you can't reconnect them
But I'm not really sure what is happening, as I don't understand your description of the problem, could you show us a screen capture? Or describe what appears on your screen in much more detail...

Preview and Image Capture Not Recognising Scanner

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