Preview app freezing and slowing down MBP
Since I updated to OS Mavericks my preview app has not been functioning properly. When the app is open when viewing PDFs a window (accompanied by a progress bar) pops up quite frequently that says "Saving changes... '#' documents remaining", with the # sign representing any number of documets. Often, the number of documents "remaining to be saved" progressively increases from 1 to 8 or so, despite there being only one document open. While the app is doing these "auto saves" my computer is slowed down significantly and while these interuptions occur I am usually unable to do anything else.
I will also add that the size of the PDF files that I view are rather large, on average 70-80 MB, although I'm not sure if that is the reason for the issue because before I updated to Mavericks I didn't have this problem. And the problem does also seem to occur with smaller sized files as well.
My computer usage is usually minimal when this occurs, typically only Safari is open in the background. I was advised to reset my SMC, which I did, but the problem is still occurring. Any additional advice or solutions would be much appreciated. Thanks.
Update: The Preview app is using a lot of memory and I don't know why.
With activity monitor on, I notice that the memory usage for the app spikes considerably when viewing PDFs, especially when I scroll, exactly the same problem as you, loveceratops. When a PDF is initially openend, the activity monitor shows memory usage around 50 MB, but when I scroll within the PDF the memory usage shoots all the way up to 500 or 600 MB. It's at this point that the glitches preciptating in Preview begin to occur.
I've tried deleting/recreating the preview app's ".plist" files in the "Preferences" and "Containers" folders, but that has not solved the issue. I want to try to reinstall Preview, and I just might, but I'm also considering reinstalling OS Mavericks since that may be easier; but I'm concerned that the same problem would still keep happening since I'd be recovering all my files from Time Machine after the reinstall.
Any help solving this issue would be much appreciated, thanks in advance. This is a very frustrating problem.
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Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2009) (Verified)
MacBook Pro - model: MacBookPro5,2
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:36
Disk Information: ℹ️
FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/hosts - Count: 29 - Corrupt!
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Support]
/System/Library/Extensions
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
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[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Firewall: Path: /Library/StartupItems/Firewall
RetroRun: Path: /Library/StartupItems/RetroRun
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Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
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[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.versioncueCS3.plist [Support]
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[running] com.atomicbird.macaroni.launchd.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
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[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
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[loaded] com.adobe.ARM.[...].plist [Support]
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[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
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[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.prosofteng.DGMonitor.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
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CNQL1210_ButtonManager ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
System Events ApplicationHidden (/System/Library/CoreServices/System Events.app)
Mail Application (/Applications/Mail.app)
Firefox Application (/Applications/Firefox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Calendar Application (/Applications/Calendar.app)
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AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
EPPEX Plugin: Version: 3.0.0.0 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Support]
PDEPrint: Version: 2.0 [Support]
DirectorShockwave: Version: 11.5.2r602 [Support]
PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
DivXBrowserPlugin: Version: 1.3 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
QuickTime Plugin: Version: 6.5.1
fbplugin_1_0_0: Version: Unknown [Support]
Safari Extensions: ℹ️
Ultimate [Installed]
3rd Party Preference Panes: ℹ️
ASM [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Macaroni [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
G-DRIVE Mini [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 2014-07-09 00:13:07 +0000
Last backup: 2014-12-10 22:18:57 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% firefox
1% mds_stores
0% mdworker
0% Skype
Top Processes by Memory: ℹ️
348 MB firefox
137 MB Skype
122 MB mds_stores
120 MB com.apple.IconServicesAgent
73 MB Dropbox
Virtual Memory Information: ℹ️
1.26 GB Free RAM
1.74 GB Active RAM
477 MB Inactive RAM
543 MB Wired RAM
503 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 04:58:09 PM Self test - passed
Dec 29, 2014, 10:58:04 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
Dec 29, 2014, 10:54:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
Dec 29, 2014, 10:52:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang -
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