Preview app not working [SOLVED]

Adding this in case it helps someone else.
System: OS/X 10.8.2
Problem: Preview app launches but hangs; menu bar appears but now indows open, and the menu is unresponsive. Must force-quit to close. Preview -works- for a different user.
Solution:
In Finder, open ~/Library/Containers (to open the hidden Containers folder, in Finder use Shift-Command-G and type ~/Library/Containers in the pop-up window)
Delete the entire com.apple.Preview folder
Restart Preview
Assumption: the folder contains a cache folder, which probably held something with a circular reference. I did not try surgically removing the cache but went for the nuclear option of wiping the entire folder.
Perry
<Edited by Host>

YES!!! It works on Mac OS X Lion 10.7.5 as well.     

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