Preview.app Scrolling Issue

Since updating I've been having a problem with Preview while scrolling through PDFs of all sizes. The scrolling will stop randomly and the app will become unresponsive to my touch pad movements for 1-2 seconds. Anyone else having this issue? I'm on a 13 inch 2012 non-retina MBP if that helps.

mid 2012 MBAir i7 8gb ram
blazing speed under mountain lion.
upgrade to mavericks....problems
clean install....same problems
Main two Problems:
1) Frequently spinning beach ball (rainbow pinwheel)
2) pdf scrolling freezes in preview (unresponsive for a few seconds)

Similar Messages

Scrolling issues with a PDF in Preview application

I have a Macbook Pro Retina 15 Inch. When I view a pdf in the Preview app, the document stops scrolling after two pages. I saw in other forms to change my mouse settings to scrolling with inertia, however, that setting was already in place.

It was driving me crazy too; this solved it for me:
You can fix this by enabling "Always show scrollbar" under "General" in "System Preferences"
I'm bumping this old thread as it is the top hit in Google when searching for this issue.
Thanks to Conrad92: http://forums.macrumors.com/showthread.php?t=1650687&page=2

Scrolling problem with preview app

Since I use Mavericks I'm not able to scroll with 2 fingers in the preview app. Only the keyboard with the arrows works.
can anybody help me?

Hello Der_Chico,
Thank you for the details of the issue you are experiencing with scrolling in Preview. I found a few resources that I think will help isolate and troubleshoot this issue.
First, try booting your computer into Safe Mode and test it here:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If the issue is not present in Safe Mode, it can mean that a third-party application set to automatically launch may be causing conflicts with Preview.
Additionally, you can further isolate the issue by creating a new user account and testing there:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thank you for using Apple Support Communities.
Best,
Sheila M.

Scroll bounce causing preview.app hang

Preview app has been hanging the entire system when I scroll down to the end of a document and get the scroll bounce effect at the bottom. I have repeated this issue many many times to confirm it.
Finally I used a terminal command to disable the bounce effect:
defaults write -g NSScrollViewRubberbanding -int 0
This has solved the problem. I do however miss the bounce at the end for some strange reason, and was hoping someone could tell me how to correct the underlying problem so that I can re-enable the bounce effect at the end.
Interestingly the problem is not reproduceable in other apps that bounce at the end of a page (e.g. safari).
Thanks in advance for your help.
Cheers
Murray

The problem is related to the HD3000 graphics driver in 10.8 (after doing a lot of research). The problem is being reported with a number of different applications in 10.8 (although apparently the problem has been around since before 10.8), and after checking the administrator console it is pretty clear that this is the problem.
It appears as though we are stuck awaiting a fix from apple.
I have stopped using preview.app, and all is well while using "skim" at the moment.

Preview app issue after update to Mavericks

Since I updated to OS Mavericks my preview app has not been functioning properly. When the app is open when viewing PDFs a window (accompanied by a progress bar) pops up quite frequently that says "Saving changes... '#' documents remaining", with the # sign representing any number of documets. Often, the number of documents "remaining to be saved" progressively increases from 1 to 8 or so, despite there being only one document open. While the app is doing these "auto saves" my computer is slowed down significantly and while these interuptions occur I am usually unable to do anything else.
I will also add that the size of the PDF files that I view are rather large, on average 70-80 MB, although I'm not sure if that is the reason for the issue because before I updated to Mavericks I didn't have this problem. And the problem does also seem to occur with smaller sized files as well.
My computer usage is usually minimal when this occurs, typically only Safari is open in the background. I was advised to reset my SMC, which I did, but the problem is still occurring. Any additional advice or solutions would be much appreciated. Thanks.

I have just experienced this exact same issue.
I have been adding text notes and highlighting to a PDF document that is saved on an external USB drive. When I left work yesterday I told preview to save the changes. I did notice the Saving Changes dialog appear and before I left it said 3 documents remainin, even though I only had one document open in preview. My USB drive was connected and mounted when I left work.
On my return in the morning I noticed that the Saving Changes dialog had not gone away. For some reason my USB drive was unmounted and I had the OS X message about ejecting drives before disconnecting them so I re-seated the USB cable and my drives remounted. Immeditately after doing this the Saving Changes dialog in preview started counting up from 3 to 8. It is now sitting at 8 and the progress bar is empty.
I had a look in Console and did not notice anything strange. I also grabbed a sample of the Preview process using Activity Monitor but I have little clue what to look for. Whilst I was running console and activity monitor and such I did notice that the Saving Changes dialog has climbed further to 14 now and it appears to increase whenever I bring preview into focus or move away from preview. I appear to have no option but to force quit preview so that I may continue working.
My PDF document is 26.5M.
I have a Macbook Air (13-inch, Mid 2011), 1.7GHz i5 with 4GB RAM running OSX Mavericks 10.9.1.

I have just upgraded to OSX Mavericks and I have an annoying issue, this happened after I used clean mymac app and do some routine scanning. After it was done, I have noticed that Preview app doesn't work anymore, it just keeps crashing up until now

Anyone having issues of Preview.app crashing in OSX Mavericks?

Chonggi wrote:
Anyone having issues of Preview.app crashing in OSX Mavericks?
No but CleanMyMac ca cause destructive issues to your system. I would recommend uninstalling it completely as per the Developers instructions, and if Preview still is not working, then chances are good that CleanMyMac has corrupted it and you may need to reinstall Mavericks (after backing up your system)
Cheers
Pete

When will apple sort out the scrolling issues on iOS versions of iTunes and the App Store?

When will apple sort out the scrolling issues on iOS versions of iTunes and the App Store?
It seems impossible to get the horizontal scrolling to work smoothly and in a way that doesn't result in some albums/apps in the row being skipped.

Working fine for me. Have tried resetting or restoring?
tt2

Preview.app increases PDF file size.

When making changes to a PDF (in my case, creating annotations), Preview.app will increase the file size of a PDF if that PDF was run through Acrobat Pro's "Reduce File Size" process. For example, I have a PDF that I created using a Book2Net book scanner. I then used Acrobat Pro 10 to OCR the file, then ran Reduce File size which shrank the file size from almost 1.6gb down to about 62mb. If I use Preview.app to make an annotation and then save the file, Preview.app will inflate the file back up to 1.6gb.
An earlier thread (https://discussions.apple.com/thread/1478588?start=0&tstart=0) also discusses a similar issue. I'm not sure if those folks were also working with PDFs that were reduced in size by Acrobat Pro or not.
Anyone else have this issue?
10.6.8 on a MacBook Pro.

That is not normal. same action with acrobat and skim do not do this. Changing file size from 170mb to 780mb (my case) should not be expected.
Preview re-formats the file (which takes a while the first "save"). It may even make scrolling and searching for text faster, but is not desirable all the time.
There is NO explanation from Apple in help or online. Keeping things simple is one thing, having unexpected and unexplained behavior is another.
Last preview update made it pretty much useless for annotations anyways.
Choosing "text" annotation used to allow for clicking anywhere on the pdf and start typing. Now, it automatically creates a text box at the center of page that has to be the dragged (and make sure not dragging other annotations with it). click T multiple times, multiple text boxes on top of each other.
I never thought I would look at Windows users with jealousy. What a bad job they are doing.

Preview.app - Behaviour of Tiger's Preview for Leopard's Preview?

Hi there,
I am a web designer and I use Leopard's Preview to look at different pages of a website's design. This includes opening several pages as images and switching between them. And this is where I'm having alot of issues with Leopard's Preview.app and long for Tiger's good old Preview.app.
*1. Blurry images for a moment*
When I open several images (like PNGs or JPEGs) together and switch between them within Preview, the new image is always blurred for a short moment, which looks strange. In Tiger's Preview the new image was always shown instantly in 100 % quality. This is not a real problem, but it annoys me. Even more in the full screen mode. Is it possible to turn off this blurry moment?
*2. Unpredictable scroll position*
Again, when I switch between several images which are of different height, the old Preview showed the new image at the exact same scrolling position as the image before. So when I was looking at the top of image A and switched to image B, Tiger's Preview showed the top of image B.
In Leopard' Preview the scroll position of the new image is totally unpredictable. Sometimes it shows the middle, sometimes the top of the new image. Is it possible to tell Leopard's Preview that it should behave like Tiger's Preview here?
*3. Crop rectangle without outer fill color*
If you used the crop tool in Tiger's Preview the image parts around the crop rectangle were darkened. In Leopard's Preview they are not. Here again: Is it possible to have the old behaviour again?
Hope you can help me.
Cheers,
Robert

Actually, it has seemed to some that the blurriness never does completely clear up, and that the Leopard version of Preview will not display the same degree of crispness that the Tiger version does. You can run the Tiger version in Leopard with a bit of mild hacking--indeed, you can run both versions simultaneously. See this archived thread:
http://discussions.apple.com/thread.jspa?messageID=5889735
Of course, you have to have a Tiger version still around someplace....I renamed my Tiger version OldPreview, copied it to my Leopard drive and performed the hacks described in the above thread. It is still working in 10.5.5.
Francine
Francine
Schwieder

Preview app freezing and slowing down MBP

Since I updated to OS Mavericks my preview app has not been functioning properly. When the app is open when viewing PDFs a window (accompanied by a progress bar) pops up quite frequently that says "Saving changes... '#' documents remaining", with the # sign representing any number of documets. Often, the number of documents "remaining to be saved" progressively increases from 1 to 8 or so, despite there being only one document open. While the app is doing these "auto saves" my computer is slowed down significantly and while these interuptions occur I am usually unable to do anything else.
I will also add that the size of the PDF files that I view are rather large, on average 70-80 MB, although I'm not sure if that is the reason for the issue because before I updated to Mavericks I didn't have this problem. And the problem does also seem to occur with smaller sized files as well.
My computer usage is usually minimal when this occurs, typically only Safari is open in the background. I was advised to reset my SMC, which I did, but the problem is still occurring. Any additional advice or solutions would be much appreciated. Thanks.

Update: The Preview app is using a lot of memory and I don't know why.
With activity monitor on, I notice that the memory usage for the app spikes considerably when viewing PDFs, especially when I scroll, exactly the same problem as you, loveceratops. When a PDF is initially openend, the activity monitor shows memory usage around 50 MB, but when I scroll within the PDF the memory usage shoots all the way up to 500 or 600 MB. It's at this point that the glitches preciptating in Preview begin to occur.
I've tried deleting/recreating the preview app's ".plist" files in the "Preferences" and "Containers" folders, but that has not solved the issue. I want to try to reinstall Preview, and I just might, but I'm also considering reinstalling OS Mavericks since that may be easier; but I'm concerned that the same problem would still keep happening since I'd be recovering all my files from Time Machine after the reinstall.
Any help solving this issue would be much appreciated, thanks in advance. This is a very frustrating problem.

Preview.app ignoring system prefs, bug?

greetings,
switched to 10.7 recently.
seem to be having a problem with preview.app.
i have various setting saved as follows:
system pref -> general:
     restore windows... = unselected
     highlight color = Gold
     show scroll bars = always
system pref -> desktop:
     Translucent menu bar = unselected
unfortunatly, preview.app seems to ignore all of these.
all my other programs are following my system pref settings, except preview.
i ran across this forum thread:
https://discussions.apple.com/message/18432932#18432932
i've deleted all the preview prefs and temp files in ~/Library mentioned in the above thread.
but that hasn't solved it.
anyone else have this problem?
any suggestion?
thanks for any feedback-
jeffery
10.7.4, MBPro

I have this same problem.
I have two machines, one's a self-contained Macbook Air - I don't see this problem. The other is a Mac Pro at the office - where I see this problem (see the same symptom with TextEdit, but not with any other apps). I think I've isolated the problem on the MacPro to the fact that my home directory on the MacPro is a UFS disk mounted via NFS. Same machine, different user who's home directory lives on the local HFS+ disk does not exhibit this issue. I should note that this different user also had administrator priveledges. Admittedly, I haven't tried making a dummy users with a cross-mounted home directory.
I've also noticed that when 'Repairing Permissions' on my HFS+ disk holding the OS (Macintosh HD) while logged in as an admin reveals the following error:
Group differs on "Users" should be 80; group is 0.
Unable to set owner and group on "Users" error 1: Operation not permitted
Unable to set permissions on "Users" error 1: Operation not permitted
Not sure if this 'Repair Permissions' error is related. Either way, am not sure what the correct permissions should be.
I note that I have limited understanding regarding how permissions are handled between,1) the local machine running 10.7.4 from an HFS+ disk, and 2) the server hosting a UFS disk which is mounted via NFS. However, am certain that my user has the same UID and GID between the two machines. The entire /Users disk is mounted via NFS.
An additional symptom for me is that when trying to use 'Open Recent' in Preview.app or TextEdit.app, the dropdown menu is empty after closing the app and restarting. If the app stays open, it remembers recent files that were open. However, if I close the app, the 'recents' dropdown menu is empty.
I've tried deleting all the preference files as mentioned above. I've also tried shifting all my Cache directories to live on HFS+ disk (via a soft link). Problem persists.
None of these errors exist on my Macbook Air where all disks are local and formatted as HFS+, making it seem like my issue is connected with the NFS mount of the UFS disk. However, I could be wrong.
Nevertheless, yes I have this same symptom, and yes I too would appreciate a clue as to how I might remedy the problem.
Thanks.

Acrobat ClearScan + Preview.app

Hello all,
I am using Adobe Acrobat X to vectorize characters in scanned books with Adobe's ClearScan technology which produces a custom font set for each PDF.
ClearScanned PDFs are greatly beautiful and light, and Preview.app can open them properly. However, when I save the PDFs after putting some comments in them, the text of PDFs become non-searchble.
Does anyone know how to avoid this problem?

Hi Akira,
I do have the same problem and did some research through various message boards. Apparently Apple's Preview viewer deletes the non-system font information that is put in the PDF file by Acrobat while doing a 'Clearscan'. So as soon as you save the file using Preview, you unknowingly delete all the information on the text 'behind' the visible characters. This is a huge issue for me as I highlight through a lot of PDF documents which I receive from various sources and many of the older documents are scanned using Acrobat's Clearscan feature to restore smooth fonts and drastically reduce the size of the documents.
One solution is to stop using Apple's Preview tool and use another tool. Some have mentioned that Skim provides annotations in a different file without affecting the source PDF. Another solution if you have access to Acrobat (for which there is a 30 day trial option) is to save the document to a TIFF image file and then re-OCR the file using the 'retain image' option. The disadvantage is that this file will be much bigger and slower to scroll if you want reasonably smooth text. If you do this, you should set the properties for output to TIFF and convert to PDF options to use 600dpi (or at least 300dpi) and use lossless compression on images so that your text stays nice looking. If you ensure that your TIFF output is in black-and-white the file shouldn't be ridiculously large.
Hopefully they will fix that problem with Preview soon. The improvements made to the highlighting feature of Preview made an essential tool for my daily work and that of many other academics.

Preview.App does not find text in pure text pdf works in other PDF viewers

Hi I am using reportlab an open source python based pdf generating package to generate pdf reports.
The generated pdfs are searchable using Adobe acrobat and Google -Gmails built in pdf viewer . However in Preview.App the text seems to be only recognized as individual characters . For eg the text "hello world" will not match hello or world , but typing just h into the search bar will show up matched text as "h el l o" . So although visibly the text appears as a single word , semantically the words just seem to be composed of one or two characters.
Only Preview.App seems to have a problem with the generated pdf. Adobe Acrobat ( Mac and Windows) , Google-Gmail pdf-view , Evince-Gnome-PDF viewer ( Linux) dont have any problem with finding the text in the PDF documents generated.
I have a thread in the reportlab user forum discussing the issue (see http://two.pairlist.net/pipermail/reportlab-users/2009-August/008643.html). ANd the problem definitely seems to be with Preview.App . The pdf (sample see example text in corner) is available at this url ( http://s3.amazonaws.com/code-itch/searchtext.pdf)
The app is targeted at scientist Mac users . And I want to have the pdf reports searchable and indexed by spotlight , so getting this working is very important for me.
Your help is greatly appreciated
Hari

The posts on the reportlab newsgroup suggest that
"> If the preview is actually rendering the pdf and then searching, the 0
degrees case should be searchable. If that's the way the search is happening
then it's no surprise that the search should fail if the rendered letters
are at 90deg." -Robin Becker
Test cases show that search fails completely at rotations of 90 , succeed partially at rotations of 45, succeed fully at rotations of 0.
So , is there a way to prevent Preview from only searching the final rendered PDF. The pdf I am complaining about are searched fine in the many other PDF readers I tested that probably handle search differently.
Hari

Problem displaying characters from pdf file in Preview.app

Hi,
I hope someone can help with this problem.
I have some issues with the display of pdf files on OSX. The problems are with ligatures like 'fl' which Preview.app displays incorrectly as 'oeu'. There are other symbols which Preview also displays incorrectly.
This problem is not affected by cleaning the font cache and as far as I can tell all the fonts are present and correct. I am guessing the problem has something to do with Preview finding a different version of the Times or TimesRoman font than Adobe Reader uses, and so it gets the wrong symbol, but I'm not sure.
How can I ensure that Preview uses the same fonts as Adobe Reader? and how can I get Preview to render my pdf's correctly?
Here is a sample of the problem with Preview.app (4.1):
!http://farm4.static.flickr.com/3456/33599073294296beb1a8m.jpg!
and with Adobe Reader (9.0.0)- correctly rendered:
!http://farm4.static.flickr.com/3448/335990717548aa12e576m.jpg!

My computer automatically open PDF inside the Safari
window, but I wish it would go back to opening it
externally via Adobe. (maybe we should trade
computers:-)
Anyway, we have the same question.
How do we control whether PDF launches internal to
Safari, or external in Adobe?
This is what I would like to as well. I often have a lot of pdf files I need to open and then save to my hard drive. When I click on a pdf file on a website Safari opens it and then I need to right click in the document to open it with Adobe. How can I get it to open in Adobe the first time without having to right click after it opens in Safari?
Thanks!

Saving a PDF document in Preview.app Corrupts It

If I take any PDF that is searchable (say from Apple's site) open it in Preview.app, and do a "Save as..." the resulting PDF is not searchable. I can properly cut and paste text from the original, but from the saved PDF the text is corrupted. Is this a known issue?

Preview is not really a PDF editor. You can do basic stuff such as add annotations, insert pages, but you cannot add hyperlinks.

Preview.app Scrolling Issue

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