Preview cannot read some PDF files

I have some files than can be read and filled in etc.  just fine in Adobe Reader, but cannot be opened in preview. Moreover, on screen, these files cannot be displayed. They give an error message that says Please wait:
If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
Now, that same file opens in Adobe reader just fine.

Thanks for that.  
Tried that and I got the following message in of the open pdf files
ERROR undefined
OFFENDING COMMAND eexec
 STACK
/quit
-dictionary-
-mark-
On another file it was a grey screen and it could not be swiped to the next page
Does that mean anything to you ?
Thanks !
Peter

Similar Messages

  • I cannot open some pdf files online with Reader XI (like sample forms in Help section).

    I cannot open some pdf files online with Reader XI (like sample forms in Help section or IRS.gov or credit card statements).  I have uninstalled Reader XI, cleaned and reinstalled.  I have no problem right-clicking and downloading and then viewing the files.  No problem viewing acrobat files.  I'm runnnig Windows 7,  IE9.     I can acces them through Chrome.

    RESOLVED
    I found two suspect programs that were installed within the last 48-hrs that may have caused the problem
    1) - Libre Office - latest update.  This is a fork of Open Office.  (unlikely)
    2) - ManyCam video manipulation software  (likely)
    Following info here, I opted to try to open an Adobe PDF file that was on my hard drive.  When I did, it refused and IE10 gave me an ActiveX error (AHA!!).   When I checked the installation of ManyCam, it had installed a version of DirectX that may have over-written the resident versions or disabled them somehow.
    I uninstalled ManyCam but left Libre Office's update in place, then I ran a system restore from a point 24-hrs before the installations.
    This resolved the problem 100%.
    So, the suggestion here is that there may be one or more program in the wild that is interupting the ActiveX or DirectX systems.  They may be running or installing an older version.  In this case it appears the handlers were broken.
    Once the system restore had completed I was able to open Adobe PDF files within my IE10 browser from the Internet as well as open PDF files from my hard drive.
    Note that this same issue also clearned up a problem I was having with the Comodo Dragon web browser, which is a fork of the Chrome project.  Once I eliminated the suspect program and ran the system restore all was well.  In the instance of the Comodo browser it was unable to open or reach anything - dead white screen below the menu bar.
    So my suggestion would be to take an inventory of recent program installations, remove/uninstall them, run system restore from a date before the suspect programs were added, and see what happens.  In my case that fixed the problem.

  • Ipad Dropbox app cannot open some pdf files

    my Ipad Dropbox app cannot open some pdf files. The blue download bar appears and when download is complete, the wheel spins and spins and nothing happens.
    Some files are password protected. until recently, the password window would open. Now it does not. The wheel just spins and spins and the file does not open.
    AN email attachment (pdf) which I opened in Dropbox on my iPhone opens fine.  Files saved in Dropbox from my desktop won't open. This is true for pdf and MSWord files.
    I'm running iOS 7.1.2 (11D257)

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
    Should that fail, you might delete and reinstall the app.

  • Cannot open some PDF files in Illustrator

    Hi,
      One of our users is unable to open some PDF files in her ver of illustrator.
    Her version is 15.0.2 using Windows 7 64bit
    She can open the PDF in reader but when she tries to opens it in Illustrator she gets error "file not found" this is the same if she right clicks open with illustrator or double clicks, and also if she tries to open from within Illustrator.
    The file was created using illustrator for MAC and they can open the file OK, they also tried to save the file as an AI and she still cannot open it.
    I have no ideas, any help would be very much appreciated.

    kprust,
    Which version are the files created in?
    If above CS5, what happens if they are downsaved to CS5, then (saved as PDF and) opened by her?
    And what happens if she creates a PDF herself and then tries to open it?

  • Cannot read certain PDF files....

    Hi
    I have downloaded some bus timetables (only a few pages each and some just one page) and they can be read easily by my Samsung phone and my home PC
    But in the Playbook I just get a black screen
    The Playbook however seems to read other PDF files easily
    So what am I doing wrong ....?
    I would appreciate any thoughts / advice please 
    Thanks !
    Peter

    Thanks for that.  
    Tried that and I got the following message in of the open pdf files
    ERROR undefined
    OFFENDING COMMAND eexec
     STACK
    /quit
    -dictionary-
    -mark-
    On another file it was a grey screen and it could not be swiped to the next page
    Does that mean anything to you ?
    Thanks !
    Peter

  • Cannot print some pdf files

    Hello,
    Having trouble printing some pdf files that I am receiving via email, not from 1 person, from several different persons.
    My operating system is Windows 7
    Adobe Reader Version: 11.0.10.32
    As per suggestion on forum I have changed on Edit, Documents to View documents in PDF/A mode to Never.
    Also, changed Security (advance) from Enable Enhance Security to not.
    Also, tried repairing, uninstalling and reinstalling Adobe Reader.  Any suggestions?
    Thank you in advance for any help.

    What exactly means "having trouble"?

  • Preview will combine some pdf files, but not others, what gives?

    After years of PC loyalty, I switched to a MacBook Pro four years ago and found heaven. Most of that time I've blissfully worked my arse off at my office on a powerful, simple, wonder of a machine/OS. However, the latest update to my Preview app seems intent on ruining one of my favorite programs. Often I take a pdf file (a cover sheet) and add technical data pages to the pdf by combining other pdf files (drag and drop). This used to work seamlessly without hitches. After the latest update however, I cannot add certain files without an act of congress! Some files stubbornly refuse to combine, in which case I must duplicate the host file, or the files being added (often several times), saving and removing versions before it magically works! Granted, I'm no wiz and I'm quite sure I'm overlooking a simple step that will clear this confusion. Can anyone help? The lovely cash vampires at Apple refuse without payment. Thanks in advance.

    GPFSarah wrote:
    I'm in the process of transferring my iTunes from Windows 7 to my Mac to sync with my new iPhone 5s. I used an external harddrive to transfer iTunes, and almost everything worked smoothly.
    Copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
    However, there is one album that's giving me trouble. About 2/3rds of the songs from the album refuse to be transferred into iTunes, and I have no idea why. All the songs in the album are the same format (.wma) and all of them could be read in iTunes on my Windows 7 system
    They could be added to iTunes but iTunes converts them as iTunes cannot play WMA files (as Brett mentioned).
    You can first add them to iTunes on your Windows computer, which will convert them to AAC & then copy the converted files to the new computer.

  • I just installed Adobe Reader on my Macbook Air (followed all steps given) and still cannot read my .pdf files. Disappointed!

    I just installed Adobe Reader on my Macbook Air (followed all steps given) and .pdf files still cannot be displayed after I double click on them.

    If by that you mean Preview is still opening the files Control Click and HOLD on a .pdf file you'll see Open With (at the bottom) Other Dialogue box. - mouse over to it and before you choose Acrobat click Always Open With in the checkbox.

  • Adobe Acrobat 9 installed but cannot read any PDF file from a Browser window

    I have a new(-ish) PC running Vista and had Adobe Acrobat v9 installed.  However I cannot open PDF files when trying to view from a Browser on a web site.  IE8, Firefox and Chrome all produce the same error that claims I need to install Adobe 8 or 9.  Have searched "Manage add-ons" and found Adobe enabled.  Have hunted around but cannot seem to find a way to fix this.  Any ideas?  This seems so fundamental that it is difficult to believe that (a) it happened in the first place and (b) that there is not an obvious way to fix it!

    Are you on a PC with a profile setup?
    Assuming you are,
    Rename your profile to something like PROFILE.OLD and then relog into the PC.  If the PDF's open without issue, you can remove the Abode folders in the old profile under Documents and Settings\%profile%\Application Data and Local Settings\Application Data.
    Rename the new profile to yet something else like PROFILE.NEWOLD.   Then rename your PROFILE.OLD to its original name.  Confirm that you have removed the above folders from this existing profile.   Perform MIGWIZ I.E. Export files and settings to a folder. Now rename the profiles so that the .NEWOLD is the active profile and run migwiz there - bringing in your old settings.  These steps are only needed if you wish to preserve all the data and settings from your old profile.
    Hope this helps!

  • Adobe Reader 2 for mobile device cannot read some pdf's

    I have an IPAQ 211 handheld and am using Adobe Reader version2. It reads most pdf's, but some produce an error message and shows only blank pages. Here is the message: "Unknown filter. Some content cannot be displayed". Any ideas? I can read these in Adobe Reader 7.0 on my desktop, but not on my handheld.
    Thanks for any suggestions,
    PJ

    Have you tried the same on a different browser ? Are you able to open and read pdf documents saved on your computer locally ?

  • Problems reading some pdf files in Playbook

    Hi
    I have downloaded some PDF bus timetables and maps from the website of our local operator but found some problems in opening a few of the files -strange error messages or just grey screens
    However I have just found that the app qPDF opens the "problem" files successfully
    So maybe there is a problem with the Playbook version of Adobe or perhaps a problem with the latest OS...???
    But anyway qPDF has got me to where I wanted to be
    Peter

    I have had problems opening the same bus schedules Peter mentioned above. Most of the schedules on that companies routes open without problems with Adobe Reader.
    I get an email notification of my cable bill. When I go to the website to open the Pdf bill, it only opens page 2 of the bill, page 1 is blank. Before the last update, my bill opened fully with Adobe Reader. I will be looking at qpgf

  • Problem searching some PDF files in Acrobat Reader – Non-ASCII characters

    Acrobat Reader cannot search some .pdf files.  I have put an example document up on Scribd here.
    Any attempt to search for any word that can be clearly seen to be in the document fails with “No matches were found.”
    This example document is NOT a scanned document – words and characters can be selected.
    A hex display tool shows that the characters in a PDF document that can be successfully searched are in the ASCII/1252 range (A=0x41, etc).
    Copying and pasting characters in the example document to a hex display tool shows that the characters in the document are not in the ASCII range.
    For example the letters A to Z in the example document are in the range ‘A’ = 0xDF (decimal 223), ‘B’ = 0xDE (decimal 222), through to ‘Z’ = 0xC6 (decimal 198).
    However, characters in these non-ASCII ranges are displayed perfectly by Acrobat Reader, as can be see if the example document is opened.
    Therefore, as Acrobat Reader knows what these characters are, it doesn’t seem unreasonable to say that it should be able to search for and find them.
    Tests were performed using Acrobat Reader X v10.1.4.
    Can anyone say what this problem is?

    Hi Pat, thanks for your reply. 
    Your reference to the title of that page being 'HARNESSES' indicates that, when you view that document in Adobe Reader, you are seeing 'HARNESSES', not
    "ØßÎÒÛÍÍÛÍ".  And that the remainder of the document is similarly being displayed in readable English language.
    Yes as you say, you can search for 'ß' and get hits on 'A' (to use that as an example) in the example document.
    But the need to form a word to be searched for into whatever code mapping this is using (for example having to enter "ØßÎÒÛÍÍ" for HARNESSES - I'm not even sure how that would be entered from a keyboard) doesn't seem to be very convenient.
    Its clear the example document is using some code mapping other than ASCII / Windows-1252 (which has 'A' as 0x41).  But it is also clear that Adobe Reader knows what that mapping is, and knows to use it, as its displaying (for example) 'A' for the code 0xDF. 
    So I guess the question is - why isn't Adobe Reader's knowledge of this mapping being extended to its search input? 

  • Reader 10 can't open some .pdf files

    Reader 10 on a Windows Vista system cannot open some .pdf files. Ones that I create within MS Office open fine. An IRS file (Form W-9) opens fine online, but won't open after downloading. The computer response is "Not responding". Uninstall/reinstall hasn't changed anything, nor has rebooting. Does anybody have suggestions how to tackle this problem?

    HI,
    It is happening to me too! What browser are you using?  It happens to me in Firefox on my brand new MacBook Pro.  I don't have the problem on my old MacBook Air....
    Kind regards,
    Becky

  • Adobe Reader cannot open certain pdf files

    I have downloaded the adobe reader but it still cannot open some pdf files although it can open a general pdf file. I need help to be able to open a specific pdf file.

    Hi Jocelyn,
    Would it be possible to share the pdf file with me so that I can have a look.
    Regards,
    Rave

  • Some PDF files, cannot be opened by Preview version 6.0.1. The system ask me to upgrade the version and direct me to Adobe site

    Some PDF files, cannot be opened by Preview version 6.0.1. The system ask me to upgrade the version and direct me to Adobe site to install Adobe Reader

    Below a link to a file which is an application to canadian visist visa, you can find the link also in the folowing site:
    http://www.cic.gc.ca/english/information/applications/visa.asp.
    I ttried to open the PDF file form Web, and down loaded from web to my Mac, but in both attempts did not work, and I 've beem asked to upgrade to a later Adobe version from the site or from the PDF file.
    Application for Temporary Resident Visa [IMM 5257] (PDF, 338 KB)

Maybe you are looking for

  • What is S.M.A.R.T. and how to read S.M.A.R.T. attributes

    Read the bottom for updated information/amendments Hi everyone, S.M.A.R.T. is Self-Monitoring, Analysis and Reporting Technology. [size=15]1. S.M.A.R.T. info websites[/size] OK, now we all know what S.M.A.R.T. stands for. For more details about S.M.A

  • BPM with WebAS

    Hi, I am very new to XI and BPM and desparately need help. The scenario is as follows. The legacy system is writing to a DataQ, the DataQ is read by a WebAS method which returns an array of strings which contains the data I need to process. Because t

  • Can't add video to new itunes

    Hi, hope someone here can help me because im getting kind of fustrating by not been able to add videos on the new itues. I've got the new video i want to add to the library its on "MP4" format, but for some reason when i go to to the "Add File to Lib

  • Higher Quality screen recording

    Hey, I need to make a screen recording. I already have the soundflower trick for computer audio and that helped a bunch, but what I really want to know, is how can I record with QT and get up to 720p quality? things I have already tried: -Basically e

  • Query regarding certification in sql and plsql

    Dear all, I am interested to do a certification in SQL and PLSQL. Could anyone suggest the best certification course for a beginner.