Preview Capture Issue

While I have checked many of the posts on this subject, I am getting nowhere. When I load FinalCut Xpress 4, and try to capture I am getting the "Preview Disabled" located over the color bars. I can actually play the camera (Canon GL2), rewind, etc., but no preview. The software does "see" or detect the camera. I have followed suggestions of many of the posts such as:
-deleted all Prefs.
-Repair permissions
-shut computer, pulled everything out, unplugged power, water 1/2 hour, replugged power, booted Mac and plugged items back in one at a time.
-Checked Library for Quicktime packages - none there (lookig for old QT 6 packages). I am running 7.3.1.
-Run PRAM
When I tried to see if the camera would work in iMovie HD (version 6), it does not. The program keeps telling me the camera is disabled or turned off.
The camera does work on my other Macs so it is not a camera issue.
I am stumped at this point.
Any ideas??
Thanks!!
Sky.....
BTW, this problem is one my 1.8 Dual G5.

Yours was the best advice I got and it worked. I had moved over to my MacPro, which also had to Lacie drives hooked via fire-wire. I disconnected both of them, removed the iSight and low and behold everything work - Capture again. I am not sure I ever had this problem with my dual 2.7 G5 but never the less, it worked. When I get back on my Dual 1.8 G5, I'll try the same thing. I will try to get a fire-board. That might solve some issues. I have about 1 Terabyte in the MacPro, so it is not an issue once a project is competed to move the files to one of the Lacie drives.
It is interesting that when the two Lacie drives are connected and I go to Software profiler, Profiler is unable to list Fire-wire devices. Interesting!1
Thanks again for the great advice and help! All the years I have been doing video, this is the first time I have come across this.
Skyyy....

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So many capturing issues...Can anyone help?

Hello fellow editors,
Over the past 2 weeks I have been struggling to fix my capturing issue. I have read the forums and have tried everything people have said about revlevant issues. So I ask for some help please.
I am editing on FCP 5 I use a Duel 2.0 G5 2.0 GB ram, I use 2 internal drives and 2 Lacies external. My deck is a JVC Mini DV/SVHS combo model number SR-VS30U.
So here are the issues either the deck fails to initilize or FCP sees the deck but the Preview is disabled and not allowing me to capture.
How do I fix this, I have been capturing often but just recently have started seeing all these issues.

So here are the issues either the deck fails to
initilize or FCP sees the deck but the Preview is
disabled and not allowing me to capture.
An obvious question: any adjustments - upgrades to Mac OS X, FCP, QuickTime 7 or alterations in hardware - in your system since your system decided to go AWOL on you?
Also, in terms of FireWire control, (not familiar with the exact model, so sorry if this isn't applicable) do you have device control but just not the ability to preview within the Log & Capture Window?
And do you have the ability to monitor externally? I've found that - in FCP 5 - if the deck is turned off for any reason - I shut it off once when a tape got jammed - the Log & Capture window will not be able to Preview but I was still able to Capture - and Batch Capture, at that - thanks to external monitoring.

Many Sporadic Preview Related Issues

Not sure if this is where to post/report Lightroom 5 issues or not, but here are preview-related issues I am experiencing...
Preview panel "preview" freezes indefinitely.
App very slow to load while creating new previews. (previews take forever to create and update)
Wrong previews showing for wrong images when swapping between folders, etc. (ie: all photos, last import, custom collections)
This one is a little different...
Ratings lost when switching between folders, etc. (ie: all photos, last import, custom collections)
This was a clean install that ran beautifully at first. Started noticing this more and more after using the spot tool. (my last step in processing a job)
I use separate catalogs per job. Some as small as a few dozen images. (family stuff) Others, as large as 500-600. (engagement and wedding clients)
Hope you are working on this. It's making work a struggle. I'm not just a "consumer". ;-)

This is a user to user forum so the responces you recieve here will mostly be from users like your self. I am sure someone will respond on how to help dealing with the problem you are experiencing.
The official forum for reporting bugs and making feature requests is at the web link below.
http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_lightro om

HV20/FCP6/FW Problems/Capture Issues/WTH?!?!?!?!?!

Hello everyone. I have a Canon HV20 that was working fine for a day or two while I was capturing both HDV and DV footage from MIni DV tapes. I opened the log and capture window after changing tapes and BAM! it said it couldn't find the deck.
At first, I set the app up just like the Apple site said, and everything worked perfectly, even when dumping DV footage. Cameras setting never changed from factory default. Now this, and what's worse is that my computer won't recognize the FW device. I do have a G-tech plugged in as well, and with no HV20 the computer recognizes it in the FW800 port, but as soon as I plug in the HV20 the computer doesn't recognize anything though the drive still operates.
I get this from FCP:
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This might also happen if you play DV footage in an HDV device."
I get this from System Profiler:
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Warning: Unable to list FireWire devices.
Maximum Speed: Up to 800 Mb/sec"
If your advice is to purchase a new 17" MBP, I just might since i have had it with this POS right now.

Assuming the your FCP6 setup has not changed:
Canon cameras do not play well with other devices (hard drive for example) on the same FW bus. My son had capture issues with a Canon HV30 and G-Raid 2 on a 2007 Quad Mac Pro.
The work-around:
Capture to an internal drive and move the media to the external, switch scratch disk, and reconnect media. (not ideal).
The "fix":
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Macam or Parian cause capture issues???

Hello all - I've been having capture issues with my HDV stuff (Crashes during capture - I posted the details under 'Crash under HDV log and Capture' if anyone can help me out with that issue and this is slightly related...
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I'm using FCP7 on Snow Leopard.
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24p advanced capture issue

hi, folks...
posing an old question that was never completely resolved because i've bumped up against it again.
here's the situation: i've shot and edited hours of footage at 24p advanced on a canon xl2. captured using 2:3:3:2 advanced pulldown removal without problems-- edited nicely into sequence.
but somewhere along the line something happened. now when i capture 24p footage and edit into the timeline i get motion blur every fourth frame (the pulldown frame?) the only way i can get a clean clip is if i capture 23.98 footage using the DV NTSC (30 fps) setting rather than 2:3:3:2 pulldown, then use the "advanced pulldown removal" feature from the tool bar after the fact (thanks patrick for this work-around).
so... situation is i can deal with this funky capture issue but it's an extra step and a pain in the rear-- anyone have any theories on how this happened and/or a permanent fix so i can shoot and capture the way fcp is supposed to work?
btw: checked the camera set-up again -- still 24p advanced, triple checked my fcp capture and sequence settings-- it's all at 2:3:3:2 pulldown removal and 23.98 as it should be. clip analysis on captured clips shows frame rate coming in at 23.98... as it should. couldn't find anything on topic in the search. appreciate thoughts. thanks much.

have you changed or downloaded anything at all that
might force the change in procedure, like a quicktime
update perchance, ipod update maybe???? just fishing
for a clue......
thanks, zeb... but no. i do remember the day things went haywire-- i captured footage off one of the reels and noticed two of five clips had captured at 29.97 instead of 23.98. it was puzzling but i went back through capture presets, sequence, etc and remember double checking and resetting all the pertinent settings before going back and recapturing the footage that had come in a 29.97. it then captured at 23.98-- but the every-fourth-frame motion blur issue cropped up at that point. and it's been happening ever since.
i know the fcp settings are correct -- i just don't get it.
fyi... i notice that as footage plays out through the firewire from the xl2, it looks fine in the camera viewfinder but i can see the motion issues on the log and capture window as it plays-- this is obvious even before initiating capture.

No preview during capture issue

Hi - I have Adobe Premiere setup to show me the video while it's capturing it form my camcorder, but for some reason it only shows the first frame at that's it. it does capture it correctly. What could be the issue?
Thanks,
Roberto

Hmm. I've not yet seen this issue under these conditions. The Scenalyzer suggestion may be worth investigation. WinDV is another capture utility, not quite as feature rich as Scenalyzer, but it is free.

Canon Vixia HV30 capture issue on CS6 (Mac OSX)

This might be (hopefully) something in setup, but under Mac OSX Lion (10.7.4) / Premiere CS6, i am unable to capture video from my Canon Vixia HV30 - it's either i get a monstruous noise or simply get a 'capture device offline' message.
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Am using the same cam under Windows with Premiere CS4 and never faced such an issue.
Matter of some sort of CODEC ? Does not seem to require any specific driver for Mac based on Canon website.
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Rob

Solved... (Almost!)
Someone pointed out that Canon has a software (they said there was no driver for Mac OS X so I had stopped looking...) But if it may help others, there is a ''CameraWindow'' for Mac OS X 10.6, 10.7 and 10.8 available.
As soon as I installed it, I could capture both from Adobe Premiere CS6 and iMovie.
One problem remaining though : the noise (feedback-like) that gets out from... the system's sound card ! (when capture is ongoing). I have to shut down the volume completely. Never had this issue under Windows, need to figure out why this happens now.
Jeff thanks again for your assistance, even though the solution was somewhere else.
If anyone has a clue for the noise issue ... please let me know
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I hope that someone has overcome this problem. I am unable to
simultaneously capture audio and video from a DV camera connected
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http://www.adobe.com/go/tn_16434
for details. The TechNote date is July 8, 2002 -- so almost a 5
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Hi
If you require technical assistance with your Focusrite product, then please raise a case with our support team:
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Hello Bawneet,
Are you facing this issue only to this billing document ?
Did you check the same for 1008 billing document ? First try to open 1007 and then next open 1008 document, here please check are you facing the same issue like screen keeps on loading issue.
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DVCPRO capture issues - FCP or tape issue ?

Can anyone help me rule out whether this is a tape issue or a problem with my system ?
Trying to capture from DVC PRO tapes - problem is I don't know if they are DVC PRO 25 , DVC PRO 50, or HD
(we inherited these tapes from another company, who shot them but is not being forthcoming about how they shot...)
I have a Panasonic AJ-SD93 deck hooked up to Final Cut 5.1.4 via 6pin firewire (G5)
I start playing tape with regular DV NTSC settings in Log & Capture, timecode seems to be rolling continuously, the deck display says i is DVC PRO 50 - then I hit Capture Now and I get a freeze frame, and an error message :
Capture encountered a problem reading the data on your source tape. This could be due to a problem with the tape. Capture has been aborted.
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The weird thing is I was able to capture up to about 10 min of the first tape.
Even when playing back, something changes on the tape at about 10 min - but what ? Timecode is continuous - what coudl change and make it uncapturable ?.

Did you choose the proper Easy Setup? You need to choose the Easy Setup that matches the footage, so FCP knows what sort of signal to expect. If you try capturing DVCPRO 50 as DV/NTSC, then you would get this error.
Shane

Adobe PDF Preview Handler Issue in WIndows 8 64 Bit Machine - After installing Adobe Pro 11.0.10

Hi Guys ,
We are facing a serious issue with Windows 8 and Adobe PDF Preview Handler . We are using the PDFPrevHndlr.dll from Adobe to show PDF Previews in our application. It is working fine in Windows 7 and Vista and for some reason it is not working in Windows 8.1 64 bit machines after upgrading to Adobe Pro 10.0.10 . Please help us figure out what is the root cause of this issue .
During a close analysis we have found that the PrevHost.exe( Windows component ) is failing soon after it is being invoked . Any help in this is much appreciated.
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Sree

Hi Sree,
According to your description, your case related to Adobe PDF Preview Handler. This is third-party product. I am afraid this is out of our support. Please ask in their special forum
https://forums.adobe.com/community/adobe_reader_forums
By the way, after do some search, it seems not working for 64bit machine,
>> It is working fine in Windows 7 and Vista
Also work fine in win7/vista 64bit????
If your scenario is not working in 64bit machine, try to put "adobe pdf preview handler 64-bit fix" in search engine. Good luck.
Have a nice day!
Kristin
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey.

Adobe PDF Preview Handler Issue in WIndows 8 64 Bit Machine

Hello Gurus ,
We are facing a serious issue with Windows 8 and Adobe PDF Preview Handler . We are referring the PDFPrevHndlr.dll from Adobe to show PDF Previews in our application. It is working fine in Windows 7 and Vista and for some reason it is not working in Windows
8.1 64 bit machines . Any help on this topic is much appreciated.
Regards Sree

Hi Sree,
According to your description, your case related to Adobe PDF Preview Handler. This is third-party product. I am afraid this is out of our support. Please ask in their special forum
https://forums.adobe.com/community/adobe_reader_forums
By the way, after do some search, it seems not working for 64bit machine,
>> It is working fine in Windows 7 and Vista
Also work fine in win7/vista 64bit????
If your scenario is not working in 64bit machine, try to put "adobe pdf preview handler 64-bit fix" in search engine. Good luck.
Have a nice day!
Kristin
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Analog to Digital capture issue

Not finding my answer after looking through this forum I am posting question.
I have successfully bridged a Sony Digital8 TRV330 through my SonyTRV50 to capture analog Hi8 video but cannot get capture to work in FCP 7.0.2
I have set to non controllable device.
When I press play on the hi8 I can see the video playing through the TRV50 lcd and in the preview pane of the log and capture window of FCP.
Here is where I am confused....
As I cannot click on the <play> button. When I click on <capture> <now> the black preview pane opens and the video in the log and capture pane turns to colored bars. Nothing being captured.
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I figured it out. In the <capture settings> tab of Log and Capture window, there is the place to set as <non-controllable device>. Then I could do it.

Capturing Issues

Setup:
Mac Pro 2X2.26 Ghz Quad Core Xeon
Mac OSX v. 10.6.5
FCP: v. 7.0.3
AJA Kona LHi Capture Card
AJA KLHi Breakout Box
Problem: Whenever I capture anything through my AJA Kona LHi Capture Card, I have an issue of a thin strip of distorted lines at the top of the capture screen and a thin black strip on the right of the capture screen. Why it is capturing this along with the footage is the question. In order to prevent the those areas from showing up on the final product, I have to zoom the footage somewhat outside of the frame which lowers the quality of the footage. Below are screenshots of what I am describing as well as screenshots of my capture and sequence settings.
/Users/editor/Desktop/Canvus FCP Issue.jpg
/Users/editor/Desktop/Capture Setting FCP Issue.jpg
/Users/editor/Desktop/Sequence Settings.jpg

double post
see here
http://discussions.apple.com/thread.jspa?threadID=2670026&tstart=0

Preview Capture Issue

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